I contacted several companies before finally choosing Edgar, one of them even offered 1k cheaper,…read morebut because I read a lot of reviews saying they were bad, I didn't dare to take it. Edgar is very professional, he always answers my questions quickly, and he gave me a reasonable price as well and for sure I am very satisfied with the service. I recommend it to anyone who is planning to install or replace AC, don't just look for cheap price, but choose quality, because ac is for a long term. and I highly recommend Edgar for AC installation.

Very prompt and professional . Provided quote very promptly. Recommending him is any one need HVACread more

Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

The customer service here is awesome. The service here is great however I do find that these guys…read moreare always telling me I need this and that fixed. My air conditioner went out years ago and they changed it out. At the time they also wanted to do my furnace I told them no which my furnace was still good for another couple years and then they came back changed a part on it saving me a little money but the. It went out so I had to shell up the big bucks for it. The value here I do think is better than other places but I wish they would work on the upsell a little bit because times are tough and we don't need that but I do trust this company for things I do need.

The company is excellent. When my AC went out, I was in a tough situation, and they scheduled a…read moresame-day appointment right away. I even called back to see if they could come earlier, and they did their best to accommodate me. The technician they sent, Brandon, was incredibly helpful and considerate. He explained everything clearly as he worked, which I really appreciated. This is also the same company that installed and continues to maintain my unit, and they've always been professional and customer-friendly. I highly recommend them to anyone in need of AC service.

Edgar Valenzuela came out for a complimentary service, in less than 5 min he was able to deduce…read morethat we needed $3500 worth of parts and labor before the compressor went out and we had to replace the whole unit. Mind you, we just bought this AC unit within the last 5 years. Literally the next day the air started blowing hot...now we're wondering what Edgar did during his "inspection". We have to call out our home warranty cause we're definitely not going to have this place fix anything! Suggest watching them during the inspection process

We contacted All City for an emergency repair and we were immediately put in contact with Sergio…read moreC., the plumber that rapidly came out to help. Although he was unable to fix the emergent issue because the leak was from the fire suppression system (a specialized license is required to fix that), he found a major problem in our front yard with the water lines and pressure regulator. He took the time to kindly explain the severity of the issue and we soon scheduled for the repairs to be done. His work is at the level of high craftsmanship and he guided us through the decisions regarding the scope of the work. We will absolutely request him for future projects and recommend him and All City for your repairs.

The prices are reasonable and there was quality fast service. The technician was very polite and…read morefriendly.

Great experience with Angel! I contacted him for a routine…read moreAC maintenance and he responded very quickly and was able to set up an appointment the next day. Angel was very professional and transparent with his work. He pointed out several things with my system and gave me many tips as he went. I appreciate his timeliness and his great knowledge with HVAC systems. His price was very reasonable and we discussed future projects for my home as well, and he was not pushy at all with trying to see other services. Will definitely be using Angel for all my HVAC needs in the future!

Reached out to them about serving my unit and was told they were booked the next 2 weeks which I…read moreunderstand. Was asked to provide contact info so they could reach out to me so I did. Well fews weeks later still nothing. I've used them a few times and have always had good communication but not this time. Very disappointed.

Edgar with Year Round was great. Answered all my questions and also gave good advice. He was…read moreprofessional and straight to the point which I liked.

Heater Maintenance. Edgar came out to check out my furnace after one year of using my new system…read more Edgar was very polite and informative. He was able to answer all my questions and addressed my concerns. He left my house as clean as he found it, which I truly appreciate. Great job Edgar and great job Year Round!

Repaired the pump in my swamp cooler. David did a good job. They made me a deal. Very happy.read more

Aace's Heating Air Conditioning provided revolutionary service!!!!! Their initial engagement was…read morefast and professional. They offered to come out and perform an investigative assessment of our issue and propose alternative solutions. Carlos came out and performed our initial assessment. They were the second team to come out and perform the inspection. He his evaluation provided the same assessment as the first vendor; however, his professionalism, polite yet candid explanation, offered alternatives, and comforting competence made us know that this team was the one for us. Primary alternatives were to (a) repair the broken blower motor or (b) replace the Furnace (heater) and Compressor (A/C). Based of the assessment, age of system, and condition other components, we opted to go with replacing the system. Their pricing was extremely competitive, personnel were very honest, perceived competence was the highest, and proposed hardware was highly rated. The installation was fast, cleanly done, and top notch. They arrived on time and provided progress assessments during the installation. They even provided before, during, and after photos. They will be our first choice for all future HVAC work!

Had routine maintenance for our HVAC and plumbing/water heater inspection. both Gabe (HVAC) and…read moreAnthony (plumber) were on time, knowledgeable, and efficient to tune up our systems and recommended preventative maintenance to keep things running smoothly for years to come.

This review is for the customer service and possible discrimination…read more I used the company website to book two separate maintenance services for my primary home and a rental I own. I was requested to provide a credit card for the rental without even knowing what the services or costs would entail, so I refused to provide one and they just didn't show up for either of the scheduled services, nor provided a courtesy call. This morning, I tried to schedule a service again for my primary home (not the rental), and while there were available times on the website, I received a call demanding a credit card again saying my address was linked to a rental. I restated multiple times that the service I was requesting was NOT for the rental and the lady kept bringing up the rental. She finally said she would 'redflag' the rental address, schedule me for my primary home and would check to see if there were available times. She came back in 2 seconds and said there were no available times that she would place me on a waitlist. I informed her there were still slots listed on her website, and she said they are all gone now. I just went back to the company's website scheduling portal and they have several openings as early as 3/6. I feel this lady is discriminating against me or wanting to commit fraud by demanding a credit card without even quoting me on anything or getting details on the service requested. I am deeply disappointed and would caution people from soliciting services from this company. I had been receiving the company's flyer for over a year now and was finally excited to call because of the reviews and pricing listed on flyer. I am shocked at the lady who schedules and the demands for a credit card only to me. I had someone else try to schedule and a credit card was not demanded. I will take my business elsewhere.

Decided to get my AC serviced before the summer. Diamond Air is our go to. They are prompt,…read morereliable, conscientious, friendly, and reasonably priced. Mac, showed up on time, explained what he would be doing and quickly got to work. He explained everything he had found (good and bad) before he moved on to the next. He tested the heat and the AC and cleaned the condenser on the outside unit. He put in a couple of new filters to boot and we were good to go. As always working with Diamond Air was a quality experience. Thanks, Mac.

I had to replace an old Carrier compressor and coil. Diamond Air Services quoted a competitive…read moreprice and was highly rated, so I gave them a call. Anthony inspected my system and made recommendations and offered a very competitive price for a replacement Carrier. His team arrive on time and completed the job in a few hours. They did a great job. I trust Diamond Air Services and I recommend this business.