Cancel

Open app

Search

AC Hotel Phoenix Downtown

3.7 (59 reviews)
ModerateHotels

Services - AC Hotel Phoenix Downtown

Hotels

AC Hotel Phoenix Downtown Photos

Recommended Reviews - AC Hotel Phoenix Downtown

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Stephanie M.

AC Hotel... Had no idea this was a Marriott and love it! I booked through my event site, which is great because it automatically applied the event price. Room: I booked a single occupancy room, but ended up getting a room with double beds. When I tried to correct it, I found that it was almost impossible to do so. There were too many bookings which meant I would've been shuffled around, which would not have been comfy. Another interesting thing is when I inquired to the front desk about it, they seemed a little confused at the question and didn't really have answers, except that a one bed room would mean playing musical rooms and would cost me more. Moral of the story: read the fine print. It says Single Occupancy, but that could mean double beds. Because I was traveling alone, this was Truly a nice to have more than a must have, so I didn't make it a big deal, just thought it was strange. My room was clean. The restroom was stocked with nice towels and the mini fridge had 2 complementary bottles of water... a super plus when you are traveling. The shower was spa-like and it had 2 shower heads (1) rainfall from the ceiling and (2) a regular detachable shower head with a hose... Great for washing your hair. The water pressure and temperature were a dream. I absolutely loved the rainfall showerhead from the ceiling UNTIL I saw the green things that build up overtime on the jet openings. Gave me a yuck moment, so I went back to using the regular degular shower head. Annnnnd my deadbolt thing didn't work which made me kinda antsy. Good thing I travel with my own lock. Parking/ Transportation: there is no airport shuttle. Good to know that airport if less than 15 minutes away from the hotel. I didn't drive or park, but I did see a parking deck. Didn't quite catch the price. Others: There was free wifi in the lobby and the room and plenty of desks to work at in the lobby. Although the desk-like table in the room did not come with a chair. That was strange as well. Breakfast is not free, buuuuut you can drink all of the coffee and tea you want on the house. Service: Everyone was pretty hospitable. No issues here. Ambiance: Hotel vibes with cool music rocking. Was excited to hear some of my favs piped through the speakers. Notwithstanding the minor things mentioned, I would actually recommend this hotel, especially if you have an event or just want to explore downtown Phoenix!!! There are quite a bit of things in walking distance, so there was no need to Uber all over the place.

Entry
Dee W.

In the heart of downtown Phx its rooms are perfect size has excellent accommodations really close to the airport. The staff was very accommodating they allowed an early checkin I just arrived from Hawaii so I was extremely Jet lagged. I would recommend this hotel if you're in Phx

Annie A.

Great location, easy access to several food options and activities. The staff is super friendly. We had some issues with a few rooms and the front desk corrected it right away. The rooms were clean and housekeeping was on point. One of the nights our group stopped at the bar for a drink. The server at the bar seemed like she didn't want to be there. Then Katya showed up and changed up the whole dynamic. She chatted with us, gave us recommendations, engaged everyone at the bar and made it a fun evening! She introduced us to a few new drinks and food which was very much appreciated.

Large fitness center
Kris L.

I had a nice stay at the AC, fast service at the front desk, very quiet room with a great view of downtown and I loved the fitness center which also has fabulous views and is well equipped and maintained. Note that in the summer the fitness center is warm in the afternoon as it faces west, so prepare to sweat more than usual. Parking, like all downtown hotels is expensive at $35/day and you do have to walk outside briefly on a mostly shaded walkway. The room was modern and well equipped and the bed was comfortable, though a bit softer than I am used to.

Double bed room on 2nd floor
C J T.

Stayed here for 4 nights of a conference. Liked that the location was close to everything downtown and local busses. Uber drivers didn't have issues getting there. The room was nice but the window view was not. Room service was fast, water got hot, and AC worked! I've slept in more confortable beds. No microwave but that was okay. Lobby was nice. Staff was cool.

Room from entry
Ernest K.

Have stayed here multiple times for work and it is always clean and well maintained. If you're on a lower floor, ask for rooms facing the street as the rooms facing inward toward the shopping center are right on top of gigantic air conditioning units that are always running as it's Phoenix after all.

Stormy M.

This property is modern, clean and comfortable. The lobby was stylish with plenty of seating. They offered a small breakfast area with hot food. The location is close to the convention center, shopping, ASU, dining, etc. The bed / bath were clean and well stocked. They offered free bottled waters in the room. The bed was super comfy and despite what the other reviews said, there was plenty of hot water.

Jen L.

Such amazing staff! Mia D and Kennedy were so welcoming and friendly. My fiancé and I were visiting AZ and touring wedding venues, which came up while checking into the hotel. A few moments later we were gifted a very generous box and breakfast voucher from Mia and Kennedy!! Small gestures make the biggest difference- thank you both for putting a smile on our faces!!

View from the 7th floor, city view
Rhiannon H.

This hotel was just ok. I'll preface it by saying I did not utilize the gym, downstairs bar/restaurant area, or any other amenities. The bad: you have to pay $20+ for parking in a nearby garage. The elevators are scary - they make grinding/clunking noises and I saw the elevator flashing "communications failure" several times. So a little bit sketchy there. The room had zero hot water. It was lukewarm at best - and that's being generous. The AC also struggled to keep up, and this was the last week of November so it's not like it's 100+ degrees outside. Additionally, both my husband and I agreed we did not get a good nights sleep here - we were both very restless so comfort wise, this place was very meh. The bathroom has refillable body wash, shampoo, and conditioner bottles. I believe the body wash & the shampoo were filled with the same stuff - because they had the same exact smell and texture. The conditioner was definitely conditioner though. The good: hotel is very modern and clean. There are outside fire pits & places to hangout. The room had all hardwood floors & was aesthetically pleasing, very modern and nice features. There is a nice area to walk around outside with some food options. The city view room did have a nice view from the 7th floor. Overall: I would not stay here again. It looks nice enough on the outside, but it's not a 4 star hotel in my opinion. Too many issues.

KiwiChampagne

See all

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0
Photo of S R.
1
77
32

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Amir H.
0
79
28

3 years ago

Perfect location. Easy access to the metro, close to the airport, walking distance to coffee shops and restaurants.

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Great location and clean rooms. A group of us stayed and went to the Elton John concert. The venue was a short walk from the hotel.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 1
Love this 0
Oh no 0
Photo of Alyson P.
161
103
36

4 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 1

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Jen N.
259
118
71

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

This was a nice Clean hotel and the staff is friendly. If they had bigger rooms I would stay here more.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 2 of 2

Ask the Community - AC Hotel Phoenix Downtown

You have to pay extra to park here?

Yes, you pay for parking. The parking garage is next to the hotel. The parking garage also serves as public parking, too. It's $25 that you pay to the hotel, and you pay that each time you enter the garage. The hotel offers a parking option for $30… Read more

Don’t See Your Question? Ask Away!

Review Highlights - AC Hotel Phoenix Downtown

Stayed spontaneously overnight on a drive through Phoenix on our way to Flagstaff, and we loved the location.

Mentioned in 7 reviews

Read more highlights

Verify this business for free

People searched for Hotels 17,623 times last month within 15 miles of this business.

Verify this business

Andaz Scottsdale Resort & Bungalows - Nice to have a club sandwich by the pool.

Andaz Scottsdale Resort & Bungalows

(297 reviews)

This hotel is a true luxury resort in Scottsdale. The entire theme is mid-century modern and all…read morethe rooms feature chairs and pieces by famous furniture designers like Charles Eames and Eero Saarinen. The hotel is inspired by the colorful and folk art influenced works of renowned mid-century modern architect and designer Alexander "Sandro" Girard. The hotel's bio says he was the main source of inspiration for the design of the Andaz Scottsdale. The property is beautiful to walk around, with all the landscaping, flowers and trees; some of them are marked with what kind of plant they are. There are century plants and aloe and various cacti. The fitness center is located at the spa. It has windows which open up onto the pool, which is a more private pool than the main pool. The staff is outstanding. Savannah, who ran the front desk on my most recent visit, is absolutely amazing and really helped with any questions or small issues with my stay. The restaurant is wonderful for the hotel breakfast. I recommend having cocktails there too. You can see a beautiful sunset from the bar. I love the open design of this hotel resort because it makes you feel like you're in the countryside and you can admire the beautiful views of Camelback as you walk around the grounds and hear birds chirping. It's so relaxing. Parking is easy and you can usually find a spot right outside your casita room as the parking circles the hotel. Toiletries in the room smell so good! Lavender with sea salt. It's really like staying in a spa! One of my favorite experiences at this hotel was taking a late afternoon outdoor class at the spa/gym on the large lawn where we did stretching/light resistance training with the the sunset behind Camelback Mountain as the backdrop. It was glorious. I definitely recommend trying one of the classes or "experiences" if you stay here. Some of them you have to pay extra for, but a few of them are included with your room rate. At first glance the hotel interiors and architecture seem extremely simple and minimal, but then you realize it's actually all a piece of mid-century modern inspired art. It's really fun to walk around and admire all the understated design details at this hotel.

Took my wife and her girl friends to Andaz for spa/pool/lunch day last week. While they were…read moregetting pampered, I worked out in the very well-equipped gym on property. Had a wonderful wet sauna afterwards and met the girls at the pool for drinks and lunch. Everyone I encountered were wonderful, thoughtful, cared about my experience and the facility was 5 stars in every way. Can not rate it high enough.

JW Marriott Phoenix Desert Ridge Resort & Spa

JW Marriott Phoenix Desert Ridge Resort & Spa

(788 reviews)

$$$

Real time update for JW Marriott @desertridge…read more 1. Here for our son's birthday, brought 2 of his friends and needed to pay $50.00 for an additional wristband as each reservation allows for 4. 2. Poolside chairs, mostly reserved for an additional charge. We inquired for 2 chairs as it's 2:00pm and service closes at 5:00pm. $175.00/chair with an additional $30.00/chair reservation fee's. We opted not to do this and am hoping to find available 'free' chairs provided with the resort fee. 3. Ice cream is another issue, 3 cups of Dippy Dots (picture attached) was $38.00, not including tip. It's a nice hotel but the cost to be at the hotel once you arrive is crazy... consider this before booking, I haven't ordered the prerequisite chicken fingers yet that come with every hotel stay. Again, 5 stars for the hotel/service and amenities but 3 stars for the value... averaged out to 4.

This is a beautiful resort that is located across the street from a marketplace that has…read morerestaurants and stores, which is convenient. We received great customer service here and were satisfied with our room. The lazy river is relaxing and there are so many pools and the resort is clean. We were allowed early check in which was wonderful after a 5 hour drive. So why the 3 stars? We ordered a couple of pizzas, chicken wings and a couple of beers at the food place, at the pool, located by the water slides. The guy who rang us up was friendly, but when we came to close out, he told me gratuity was automatic and to just sign for it (I was charging it to my room). I asked him "gratuity is automatic? " He said yes. I didn't think much of it and signed for it and got my receipt and went on about my day. But as I was looking at my receipt, it gave me a gratuity option at the bottom, which made me realize gratuity should not have been automatic. I confirmed with the front desk that gratuity is up to the customer. She did credit my room for the amount of the gratuity that he gave himself. In the end, it is not about the gratuity because I was going to tip him regardless. For me, it's the principal.

Drury Inn & Suites Phoenix Happy Valley - King room with jacuzzi

Drury Inn & Suites Phoenix Happy Valley

(141 reviews)

$$

This place was amazing. The room was clean. Breakfast was nice staff was friendly…read more However I was over charged at the kitchen/bar. I ordered 2 food items and pre paid for 3 beers the bill came out to $52.18 I didn't think much of it and even tipped 25% After I finished my third beer. I decided to order a cookie with ice cream and an old fashioned to take up to my room. Again I tipped 25% My phone has text alert and I noticed the bill was $42.62 for what should have been $22.00 max I bought it to my bar tenders attention and she was working things out on the registry and came back with a receipt that didn't have prices just my order but she had added 1 extra beer. I told her it was wrong and she said it wasn't that the first time she had only charged me for 2 beers and this was my third beer. I did not want to argue so I left it at that but I couldn't sleep thinking about it. I mean dang I even tipped her good. The next day I reached out. To management I don't mind taking care of my servers and I'm always a good tipper. But I don't like being taken advantage of because they think I had a few drinks. Or they think I won't notice extra things. This is not okay. The hotel you check into is supposed to be a safe place like home to enjoy a drink or two. The management offered to refund the first bill of 52.18. But I told him I just wanted what I was over charged refunded plus my tips. At this point I feel she had the chance to correct my bill and make things right but she chose to make me feel like I was in the wrong. After the manager added my first bill up after I told him what I had ordered it turns out she charged 4 beers the first time and not just my 3 and way over charged me the second time. This is a great place to stay but keep an eye on what you order. More so late at night. Also my hot wings were cold in the center but I didn't even mention it to her at the time. Guest in room 730 on 4/20/2026

First time at the Drury Inn and Suites brand and I was pretty impressed. Never heard of this chain…read morebrand before and they stack up well to the more popular hotel brands. Rooms were standard and basic. More on the nostalgic motel type feel but it was clean and fresh smelling. Lots of value at this hotel as they offer free hot breakfast with a nice variety to pick from. They also offer a happy hour type evening wind down social with 3 free alcoholic beverages and buffet style dinner from 5:30-7pm daily. Definitely more bang for your buck with free breakfast and free early dinner and drinks. The evening fun can continue at the bar or outdoor covered pool and jacuzzi. In the need for a workout? They also have a small gym to get your sweat on! Service was great during my stay and the front desk staff was amazing and super friendly. All employees at the bar and the dining room were also very professional and courteous. If you haven't tried Drury Inn & Suites before, it's definitely worth giving a shot!

Kimpton Palomar Hotel Phoenix Cityscape - 4th floor room

Kimpton Palomar Hotel Phoenix Cityscape

(524 reviews)

$$$

I want to give the Kimpton its own review; separate from the Blue Hound and the Eden, because the…read morehotel itself absolutely deserves it. I arrived at noon on a Friday after driving in from Las Vegas, and Dylan at the front desk set the tone immediately. Before I could even ask, he let me know there were no suite upgrades available but offered me a King Premium and got me checked in on the spot. As a solo traveler who had just made that drive, being able to walk straight to a room and crash was everything. He took a few minutes to catch me up on what had changed since my last stay; the breakfast situation being the highlight of that conversation, which turned out to be... relevant. The next morning, after a rough experience at breakfast, I mentioned something at the front desk and Donna, the front-end manager, stepped in immediately, not defensively, but genuinely wanting to understand what happened and make it right. That kind of accountability is rare. Saturday night brought a similar hiccup at the bar, and Sayan handled it the same way: professionally, without hesitation. The room was exactly what I've come to expect from Kimpton, clean, comfortable, and well-appointed. But the real story here is the staff outside the restaurant. Dylan, Donna, Sayan, these are hospitality professionals who actually care, and it shows. The hotel itself earns every star.

This hotel is located in downtown Phoenix. I attended an affair here. I can't speak for the…read morerooms. I can however tell you that staff are great here. They are personable, helpful and kind. The room and area we used were spacious with tables and chairs to accommodate the crowd. Servers were busy with food replacement. Drink servers kept on top of those needing a beverage. The restaurant will validate for 2 free hours of parking. Parking is conveniently located to the hotel. If you prefer, there is also a parking lot across the street.

AC Hotel Phoenix Biltmore - Bar area

AC Hotel Phoenix Biltmore

(92 reviews)

$$

Such a fantastic stay! The location is perfect -- steps away from great restaurants and shops. The…read morehotel itself is spotless, with beautifully modern decor that feels both stylish and welcoming. The staff were so sweet and genuinely helpful, which made the experience even better. It felt cozy, comfortable, and thoughtfully designed. The only letdown was the breakfast. The selection was limited, overpriced, and unfortunately everything tasted stale. However, I would still give the hotel 5 stars and would highly recommend and return when I visit the downtown Phoenix area again.

I stayed at this hotel for a work team off site and it did not disappoint. The rooms were clean,…read morethe lobby is so nicely decorated, the bar is a good vibe, the gym has plenty of weights and cardio machines like treadmills and ellipticals, the pool is clean and gets a lot of sunshine, and the location is convenient. The staff is genuinely kind and helpful. My next door neighbor kept blasting his TV at night and I requested they intervene. I bugged them three to five times a night and they never made me feel like I was actually bothering them. They were happy to help. They also have housekeeping stuff at the front, dried lavender packs, and shower steamers in case you want a little something extra. The only drawback for me was how much noise there was outside on Camelback Road. I know they can't do anything about that, but it kept me up. So it's something to consider.

Omni Scottsdale Resort & Spa at Montelucia - Stunning Views

Omni Scottsdale Resort & Spa at Montelucia

(490 reviews)

$$$

This year's girl's trip was a visit to the Omni. I'd never been to Scottsdale before, let alone…read moreleft the Phoenix airport so I wasn't quite sure what to expect. With it' stunning mountains, palm trees and ritzy houses, Scottsdale is gorgeous. Bonus points for only being about 20 minutes from the airport. The hotel itself is beautiful with a ton of common areas to enjoy the sunset and scenery. It was a little chilly so the number of outdoor fire pits were very much appreciated. I was put in a room in the 17the or 19th building. I got lost a couple of times as it gets quite dark and the property is a bit of a maze. My friends were closer to the entrance. My room was nice but I felt it needed a bit of an update. Unfortunately I didn't receive my member benefits. I think this is a good resort for meeting up with a group or family, though there were plenty of couples while we were there. I didn't pay a ton for our stay which was good because I didn't really consider it a luxury property. A few things to note: the convenience store is only open till 6pm so plan accordingly. They will take you in a golf cart to your room. The pool is heated in the winter. Uber only takes a few minutes to come get you.

My husband and I did a staycation for one night here. We had a great experience. The staff at check…read morein was very friendly and accommodated an early check in for us. The property is beautiful and the room is large. The bathroom was the best part for us with the giant shower and jacuzzi tub. We enjoyed renting the bikes they have on property and biked a 4 mile loop that was very scenic through the surrounding neighborhood. There are a ton of fire pits and we enjoyed making s'mores at night. The pool is heated which is helpful for this time of year. There are also 2 hot tubs on property. Right now it's decorated for Christmas which definitely added extra to our visit.

AC Hotel Phoenix Downtown - hotels - Updated May 2026

Loading...
Loading...
Loading...