pleasant tech. educational instructions. Slightly on the High side $$ Work probably wasnt…read morewarrented, but I had the part - please just adjust. ty

Quick to respond with great communication leading up to our appointment…read more Dylan was professional and very kind. I would highly recommend them for an emergency repair.

We had a pipe burst in our home recently. We contacted Sunshine, Plumbing, And Drain. They came out…read morequickly and investigated the issue then gave recommendations. The recommendations for us were spot on. They told us what we needed currently what we would need in the near future and distant future for the health of our plumbing and sewer. The pricing in value was spot on. They were honest and respectful. We and our family will recommend this company moving forward. Excellent teamwork thank you!!!

From the owner: In summary, SunShine Plumbing and Drain’s business is characterized by its dedication to delivering…read morea plumbing service that exceeds expectations. We don't just fix immediate problems; we empower customers with knowledge and peace of mind. Our goal is to leave you satisfied and confident in the condition of your plumbing systems. Regenerate

When we moved to Shaker Heights, we were told that Gerry Gill and his team were the "boiler…read morewhisperers!" We have been using him (and his colleagues) for nearly 8 years and have found that to be true and then some. Their scheduling system is professional, with the latest technology to make and manage appointments and monitor service records, and their work (from annual boiler maintenance to new radiators as part of a remodel to legacy equipment leak repairs) has been attentive, responsive, and first-rate. If you have a boiler as your home heating source, based on our experience we highly recommend G W Gill.

What a great company!! Gerry and his crew don't have to advertise, their work is beyond their…read morecompetition in price and precision. Full disclosure, I have known Gerry Gill since he was a high pressure welder in the Navy. No one cares more about their work than Gerry.

Gabe is always great. recommend highly for any plumbing needs. Efficient and great for diagnosing…read moreprobl

Everything when amazing, estimate great !!!! service excellent great value beat everybody!!! Took…read moretheir time and did it right! Replace all lines boxes and service man laid down cover over carpet!!! Amazing company!!!!! Best in the area

I never thought I would be able to say this about a plumbing company, but here I am saying…read moreit....These guys treated me the way a family member would treat their own. These guys are terrific. Responsive, trustworthy and reliable. I can't say enough about there superior customer service and a job well done. Their prices are reasonable. They are fair and honest. They fixed my nightmare quickly. They made sure to resolve the sewer problem fast. I highly recommend them. Thank you so much!!

Chuck was not able to do the kind of work we needed, but he was honest about it. That means a lot…read more Also, he provided me several names of competitors who might be able to do the work instead. I'm doing this for my parents who live locally, but I don't, and as much as they would like to do the work themselves, time has moved on. I'm very grateful to Chuck for his honesty and integrity.

I was having a leak in my sink and it was getting really bad so I called Fixzit Man and they had…read moresomeone come out and check it. Was very informative and explained to me what to do next time it happens again.

From the owner: We service Heating, Cooling, and Plumbing systems and fixtures. Repair, Replace, or Install; any…read moremake or model. SE Cleveland area and Northern Summit County. 24/7 Emergency Service Top ratings on Better Business Bureau and Angie's List

This entire experience was wonderful, Morry called ahead of time to schedule my appointment and…read morechat about the projects that needed to be completed. The day of Morry came prepared and walked through the projects again just to make sure we both were on the same page and then he got to work right away, he was efficient, kind, patient and really professional throughout the entire duration. Once completed he walked me through the billing process, his prices were fair, he was upfront about the pricing and then was on his way. I'd definitely recommend him to a friend or colleague and will definitely be reaching out with any future projects! THANK YOU :)

Morry was great to work with! He came over to work on an outlet for us that we were told had no…read morepower when we bought our house, but it worked fine, so he stayed and worked on other areas of our home that needed help (making the front door close better and fixing some wiring of lighting in the basement that he informed us could have been a big problem if he didn't fix it). He's very nice, professional, and great at what he does. Highly recommend!

Sal was extremely professional in sending out their repair person. However, the person who came…read morewas very unfriendly. When I asked him to wear a mask, he refused. When I asked him to check if there was a leak of gas from my furnace, he said everything is in good working condition and there are multiple safety measures to prevent any leak. But when I asked how to be sure there is no leak, he said that is a second step to measure with a meter and it will cost another $89. In any event, I didn't find him to be friendly and helpful to rule out my initial complaint. I did not opt for the second step. No second step for diagnosis was informed by Sal earlier. That said, I guess I must give the business a 5-star rating based on the professional scheduling and followup of the appointment. "One swallow doesn't make a summer' or "one bad day" is not a true reflection of the company. I am changing my rating at Sal's text request personally. It's only changed because I can understand Sal's concern as a businessman. He offered me free service in return but I declined it again. He got me wrong completely. My changed rating is only for the professionalism shown by the reception desk and their follow-up. It is not for the changed picture Ron gave that I asked if Ron wanted me to wear a mask. Who would ask that in one's own house? I was wearing my mask thoughout the encounter. As a 65+ year-old, I must be cautious. I don't need a service person's permission to wear a mask inside my house. Unbelievable. But I thought I must clarify to Sal's reply. Thanks Sal for your prompt response. But, isn't that a courteous way to ask ? - "You might want to wear a mask". He saw I was wearing one and he was entering my residence. Yes, I could have insisted but I think that is rude. Secondly, my complaint was "gas leak" and hence, the request to send someone from your company. I am not disputing any diagnosis. I just placed it before you, so it doesn't happen again.. I don't want any money back either. Service was rendered and I accept your company's policy. However, I thank the reception desk for immediately scheduling the appointment the same day. It was highly professional, including the update they followed up with. I commend you for that. Anyways, thanks for your immediate response. Much appreciated

It is my belief when you hire anyone into your home you are walking blindly that they are honest…read moreand have a true knowledge that work performed will fix the problem. Sals heating has been working on our boiler system since 10/20/25. From 10/20/2025 till 1/2026 Sals has charged us 6,102.00 On 2/10/2026 we were presented with two more estimates: 1) 3,627.00 for further repairs . 2) 18,180.00 total replacement of Boiler It is my fear that they feel an additional 3,627.00 will not fix the boiler in entirety so they included an estimate of full replacement of system. 2) Replacement of boiler system in its entirety: 18,180.00 We have moved on and will not be using Sals service for any additional repairs/work This matter will appear on your website reviews and am submitting to the BBB

Rob came on a Saturday within an hour of us calling after noticing a significant water heater leak…read more He works tirelessly for almost 7 hours, finishing the job at 11 PM, removing the old heater and installing a new heater. Excellent attitude, extremely hard worker. Highly recommend it. Addition, Rob also identified another major issue with our water that we bundled into the repair. The company prices are commensurate with the quality you will receive. The cheapest path is not always the best one.

Should be ZERO stars, but I have to give at least one on here in order to post this. With a little…read moreresearch (after the fact), I learned that their "plumbers" are actually salesmen who earn a commission. So, expect high-pressure tactics and quotes for the most amount of money they can squeeze out of your wallet. They pressured an elderly family member into signing up for an extremely expensive repair, and even discouraged her from getting other quotes. Turns out, the actual repair was MUCH smaller than they said on the estimate, but since it's a flat rate, we still had to pay the full amount (almost ten thousand dollars). Oh, and then after the initial repair was done, they found another "problem" farther down the line and wanted to fix that...for another $10K. Unbelievable. I reached out to their customer service dept several times and didn't get so much as a reply. We'll never be using Roto Rooter for anything ever again. Hire them if you're looking to get severely ripped off. Otherwise, do yourself a favor and use a good, local tradesman. Also, don't ever let them talk to elderly loved ones. They WILL take advantage of them.

I had VIP plumbing put in gas line and tankless water heater in they did a great job I would…read moredefinitely use them again

They do everything from service calls to new construction. Professional, reliable, and gets the job…read moredone! Also travel all over Ohio! They make sure they do there job and it's done right!