One of the torsion springs on my garage door broke so I called them up. They were very professional and straightforward. He gave me a ballpark repair cost over the phone sight unseen (which is always a great sign that they're not going to try to up-sell you), told me to disconnect the power to the opener to make sure no one accidentally tried to open the door and cause further damage, gave me an estimated timeframe to do the fix and a time when they would be there to fix it. I scheduled them to come out the next day and they called to let me know they were coming and showed up right when they said they would, had all the required parts on the truck, and did the fix in the estimated timeframe. They also serviced the door as part of their repair (check all parts for wear and damage, lubricate and adjust all moving parts) for free. The door works great and is noticeably quieter and smoother than before.
The actual cost was right inline with what he estimated over the phone and was also consistent with what the internet said the price range should be for replacing the torsion springs on a garage door.
They're a no nonsense, honest, reliable, service and I'd highly recommend them to anyone who needs garage door repair or installation. read more
