Tom couldn't even give us a ballpark figure of what it would cost to dry out our basement. Even though he knew it would take 3 days to dry out and he knew the square footage. He knew we were getting $4,000 from out insurance. He billed us $3,600. We did ALL of the removal, furniture, flooring etc. To put this in perspective my friend's basement flooded. It's 2,000 square feet. The Dry Guys charged him 10,000. They did ALL OF the removal. There were enough items to fill a box truck and a 2 1/2 car garage. They also did flood cuts. Compare that to My 625 square foot basement with NO removal for $3,600. Instead of writing him a check he asked us to transfer the funds to HIS bank account. This guy is a rip off. He'll try to take as much of your insurance pay out as he can. I do not recommend him.
He also damaged our walls while bringing in his equipment. WE had to patch and repaint the walls and ceiling. There were dirty handprints EVERYWHERE. Doors, walls etc. Didn't clean up the drywall dust or debris from where he drilled holes along the base. So expect to over pay for his services and clean up his mess. But he will give you a coffee mug with his company logo on it. I'm sure everyone throws it away like I did. read more