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Emergency Restoration Specialists

4.7 (13 reviews)
Open Open 24 hours

Services - Emergency Restoration Specialists

Biohazard cleanup

Damage restoration

Environmental abatement

2 More Services

Environmental testing

Mold remediation

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5 months ago

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15 days ago

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8 months ago

Called the number, spoke to a person, she said I would be on the list. Never got back to me.

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Review Highlights - Emergency Restoration Specialists

Quick and helpful through the whole process of cleaning, disinfecting, and removing ruined carpet from water in the basement.

Mentioned in 4 reviews

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Emergency Fire and Water Restoration

Emergency Fire and Water Restoration

(13 reviews)

Buyer beware - EFW is extremely disorganized and has a major lack communication! Our project…read moremanager acted like he had done this a million times over, told us to trust him and that he would take care of everything - So, that's what we did and boy did we learn our lesson. There were days when the workers wouldn't show up, alot of the work is super shotty and it took months to complete, despite a 6 week contract. They didn't patch before painting, so when I asked that they drop off the extra paint from the project so I could fix it, they told me they threw it out, but then someone else's half empty cans of paint ended up in my house. In one room, they even got paint all over the furniture. As far as the bathrooms, the tile work is beyond sloppy! There were times throughout the project that we'd get random calls that we were behind on payment and we NEVER ONCE were invoiced - How can I pay a bill that I never received? The PM would call and when we would respond stating the lack of invoice, he would simply state, "oh yeah I know, billing is behind"....um what? We immediately paid said invoices and life went on. Finally, once it was all complete and after not hearing from him/EFW for months we got slapped with a final bill even though we approved insurance to pay them directly. Turns out that the PM had NEVER submitted anything he was claiming to over to our insurance company so nothing got handled, no claims approvals, no final payouts were made to either party - we trusted them to handle the insurance part as their 'expertise'. The worst part was that we didn't even know this wasn't taken care of until some random lady reached out to us to collect - we never heard from the guy we were working with again... apparently he was just fired without ANY communication from EFW to us. This entire experience was an ABSOLUTE nightmare. It's our fault for "trusting" someone's word, so I take that blame, but the lack of service, customer care is sickening and I hope that someone else can learn from our mistake. This is YOUR home that these people will be in and I don't want anyone else to go through this. Run people. Run.

We hired Emergency Fire & Water for the mold issue we had in our home from our utility closet that…read morewe had to fix in order for us to sell our home. We had no clue that our compact washer and dryer were not properly installed and created moisture in that small room that resulted in mold on the ceiling. We got 2 quotes the first one from another company was high and had no details of what they were going to do. The 2nd quote from Emergency was thorough and they walked us through in detail what they needed to do and assured us the job would get done properly. Our contact Brian was awesome and he communicated to us and my realtor every step and made this experience as seamless as possible. They had two different teams manage the removal of the mold so that they would not expose it to the other rooms. These guys are awesome and do such a wonderful and professional job! I would highly recommend them to anyone with any damage to your home.

RestoPros

RestoPros

(4 reviews)

We live out of state, and when my in-laws had a sudden pipe burst in their home, their insurance…read moreagent recommended RestoPros of Milwaukee. From the very first call, the experience was incredible. They arrived within 60 minutes and immediately took control of the situation. Because we couldn't be there in person, it meant everything that they were able to work independently in the home and communicate clearly throughout the process. They stopped the damage quickly and professionally, and gave us full peace of mind from hundreds of miles away. I honestly cannot say enough good things about this company. Thank you so much to Matt, Adam, and Senthil for stepping in during our time of need. Your responsiveness, care, and professionalism made a stressful situation so much easier to handle. Highly recommend RestoPros of Milwaukee!

I cannot recommend RestoPro enough. They were incredibly timely and professional. They were able to…read moreprovide peace of mind after a flood when things were extremely stressful. Their team helped coordinate everything, including asbestos tile removal with a local company called Umbrella, who also did an exceptional job. Special thanks to Matt, Adam, Justin, and Senthil -- all of them were knowledgeable, respectful, and provided outstanding value. They took the time to explain the process, answered every question, and made sure everything was handled properly and safely. RestoPro truly came through for me during a time of need. If you're dealing with water damage or any mitigation work, this is absolutely the team you want on your side.

Emergency Restoration Specialists - damagerestoration - Updated May 2026

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