I had water damage in my basement from heavy rains. Flood Doctors (Patrick In particular) responded…read morequickly and effectively. He explained everything that had to be done and why. He is a very hard worker as was his staff. He removed what was needed and cleaned what we could salvage. He saw the job through, from initial evaluation to debris removal. He was effective in his communications and worked around my schedule.He helped make a stressful situation less painful! I would definitely recommend Patrick and Flood Doctors.

I've had flood restoration specialists work in my basement 3 times prior over the years. I have…read morenever had anyone as thorough, willing to work with me as much as Patrick and Flood Doctors. I cannot recommend him enough. He is an extremely detail oriented and thorough. I trust him implicitly with my basement. Patrick gets back to you every time promptly. He is the hardest working man in the industry. I cannot recommend him high enough.

This company came out to take a look at my roof I thought we just needed a repair and Josh went…read moreahead and got us a new room for my insurance company for damages we did not know about. Thanks Josh

A storm came through and caused some wind damage to our roof. It caused a leak that went through…read moreour ceiling in our bathroom. We discovered this on a Sunday afternoon. Josh came out right away to secure a tarp on our roof to prevent further damage. Once our insurance adjuster came out and determined that they would provide us very minimal coverage for the damage, Josh took it to the next level for us. It was a tedious and drawn out process but in the end we were awarded the funds to cover our new roof and our expenses for the damage to our bathroom. Josh was very on the ball and attentive to getting things taken care of for us. He came out and met with us to determine which product we wanted to use for our new roof as well as a tentative start date for the job (obviously weather permitting). When he noticed that an upcoming weekend had some promising weather, he reached out to us to confirm if this would work with our schedule. He arranged for the materials and dumpster to be delivered. On the day of install, his crew showed up and were all very professional. Came at 8am on Saturday morning and were done by noon on Sunday. Excellent site clean up from all of them. The only evidence that they had been there was our new roof and the dumpster full of materials in our driveway. Josh immediately had the dumpster removed from our property as well. Very attentive and accessible during the entire process from start to finish. 5 star rating for this company and Josh from our first encounter until the job was complete.

I've worked in private estate management for 20 years, and presently manage a substantial lakeside…read moreestate in Bayside. We had two separate mold issues this past year, and in each of the two cases Perci Gonzalez came to the rescue. A professional's professional. He was extremely clear on the treatment process and what he required from me. When we had to adjust schedules because of weather event, Perci kept me in the loop and kept his word as to his comings and goings. He respects other people's time--a precious, priceless quality. And for the bonus round, he's just a good bloke to converse with.

Everyone at ERS was amazing. They definitely want the extra mile and make sure everything was…read moreperfect. Highly recommend Levi and his team. Hales Corners

They were on time, and explained what they were going to do. They were clean and careful. They did…read morea thorough vent cleaning and showed me what was sucked out of the vents. They were efficient and professional.

Dave and his team are phenomenal! I unfortunately had to use them several times based on some…read morewater intrusion issues. They showed up timely, they set up containment and cleaned the area thoroughly. The team was very pleasant and easy to work with. I will continue to use AdvantaClean for any mold/water related issues in the future!

Flood damage = nightmare, but The Dry Guys are the calm in the storm…read more Professional, prompt, thorough, great value and THE EXPERTS! The Dry Guys did our water/flood mitigation for our bathroom, which had seeped into a walk in closet and downstairs to another bathroom and office/bedroom. I called to speak with their office and within minutes their project manager called me back and was over within the hour. The next day their team came and we're extremely thorough and explained everything regarding what was wet/damaged and what they were doing to mitigate. 3 days with their equipment and they came back today - everything dried out. We hope we never need them again, but if we do - THE DRY GUYS are OUR GUYS! We cannot recommend them highly enough.

The Dry Guys never disappoint! Excellent work, no drying time and very professional. We use them…read morewhenever we can. Our biggest complaint is how far out we need to book, so plan in advance people!! They are super popular!

Steve was reliable and did an excellent job! His rates and quality of work were great! I had my…read morecarpets cleaned and he was on time and efficient. Great work!

This is the best company for cleaning carpets, and I have tried numerous different companies. They…read morewere on time, efficient and quick. I wish I had taken before and after pictures. They made my 20 year old carpet look brand new. Steve and Sandro are definitely my "go to" guys for any future carpet cleaning needs. I highly recommend them to anyone needing cleaning services.

Buyer beware - EFW is extremely disorganized and has a major lack communication! Our project…read moremanager acted like he had done this a million times over, told us to trust him and that he would take care of everything - So, that's what we did and boy did we learn our lesson. There were days when the workers wouldn't show up, alot of the work is super shotty and it took months to complete, despite a 6 week contract. They didn't patch before painting, so when I asked that they drop off the extra paint from the project so I could fix it, they told me they threw it out, but then someone else's half empty cans of paint ended up in my house. In one room, they even got paint all over the furniture. As far as the bathrooms, the tile work is beyond sloppy! There were times throughout the project that we'd get random calls that we were behind on payment and we NEVER ONCE were invoiced - How can I pay a bill that I never received? The PM would call and when we would respond stating the lack of invoice, he would simply state, "oh yeah I know, billing is behind"....um what? We immediately paid said invoices and life went on. Finally, once it was all complete and after not hearing from him/EFW for months we got slapped with a final bill even though we approved insurance to pay them directly. Turns out that the PM had NEVER submitted anything he was claiming to over to our insurance company so nothing got handled, no claims approvals, no final payouts were made to either party - we trusted them to handle the insurance part as their 'expertise'. The worst part was that we didn't even know this wasn't taken care of until some random lady reached out to us to collect - we never heard from the guy we were working with again... apparently he was just fired without ANY communication from EFW to us. This entire experience was an ABSOLUTE nightmare. It's our fault for "trusting" someone's word, so I take that blame, but the lack of service, customer care is sickening and I hope that someone else can learn from our mistake. This is YOUR home that these people will be in and I don't want anyone else to go through this. Run people. Run.

We will never use Emergency Fire & Water Restoration again or recommend them to anyone we know…read more They would barge in unannounced (they had a key to the unit) and leave mud (and sometimes paint) all over our hardwood floors. We often weren't even given the cutesy of a knock at the door when they arrived. We repeatedly asked them to at least knock when they arrived, and not only did they give little effort, they tracked mud/dirt all over our living areas and didn't clean when they left. "Cleaning" was factored into the massive bill, but we were the ones stuck cleaning up their mess. One of their employees even complained to us that they are paid very little and they often hire inexperienced people. This was evident by the low quality work we repeatedly witnessed. The pictures that were shown to our contact who was overseeing the project and he did not appear bothered in the slightest by our complaints. One day a young crew came and slammed down packages (thinking nobody was home). They were very loud and swore a lot. I called there supervisor and complained while they were outside playing on their phones. Some of these packages ruptured and our contact came out and seemed visibly upset that his crew behaved in such a way. We were told they were suspended. It took Emergency Fire and Water Restoration 3 months to finish the job. We were made to feel like a very low priority. We had to live among paint cans, dirt/dust, plastic, holes in the floor and wall for a long time. We are very lucky that we don't have children. This entire job should have been done within a month (this is what we were originally told!). There would be many days that nobody would show up to work on our place. It was tough to get updates from them/progress reports. I guess they got what they wanted though (lots of money). The invoice that we had to repeatedly ask for was very, very questionable. There were charges that we didn't understand and they failed to explain.

Worst experience I've ever had! Avoid them!!! I contacted a…read moreplumber for a frozen pipe repair. The plumber fixed the pipe but a mitigation contractor was contacted, by the plumber to deal with the water on the floor. RestoPros was in my home when I returned from work. The lower was rude and impatient. He did not give me a scope of the project. He was also rude to my claim Adjuster. His wife put together the invoices, which were not itemized. It took a long time for their payment, as RestoPros appear to be in the business to submit extremely high invoices, so they can 'negotiate'. I never got in writings the scope of the project. I can to get information from my claim Adjuster. I was threatened by the owner l, and I had to request he never come in my home again. Currently, I am assessing my property that was returned to my home and thre is some damage. I don't know if RestoPros is bonded to cover any cost to some damage furniture.​​ Oh, the threat to place a lien on your home is a tactic the owner has used on several clients. RestoPros has only been in business for less than 2 yrs ( The one that came to my home).

If I could give them a zero, I would. My experience with this company was extremely negative, and…read moreI would not recommend them. I hired them to handle what started as a small sewage backup in my basement, but from my perspective, their work only made things worse. After they were in my home, additional areas that were never contaminated before ended up affected, and the team seemed very careless. Their removal of casings left visible damage to my walls and doorways, which was incredibly frustrating. What disturbed me most was that, after their visit, I realized money and a few small personal items belonging to my kids were missing. I cannot say with certainty what happened, but the timing raised serious concerns for me. When I brought all of these issues to the company's attention, they offered no accountability or meaningful help. Based solely on my experience, I would strongly caution others before hiring this company.

Promax was incredibly accommodating. For some odd reason my phone did not ring when Pro Max…read morearrived. I was horrified that I had missed them as we had piled up all the furniture, etc. on the beds. I called them and they got off the interstate and came back! I never thought my stained rugs could look so good. The work was reasonable priced and I will continue to use their services. I recommend Pro Max Cleaners very highly.

He's done a huge basement flood job and some regular carpet cleaning for us. Super responsive and…read morereasonable. He was even able to save our basement carpet from mold and mildew! Today we paid $95 for 3 rooms and a stairway and the carpet looks like new despite my dogs and the kids best efforts!