The appliance guy was available the same day I requested service. He diagnosed the problem with my…read moredryer quickly and was able to repair it in minutes. He is also very professional and manneranle. I feel very good about calling on him again.

Service man was efficient and courteous. The cost to replace the compressor was a little high but…read morewe were glad to get our refrigerator back. Sadly, the refrigerator worked for two days, then went out again.

I have been waiting 7 weeks to have my oven repaired under my home warranty from Cinch. The…read moretechnician came out and determined the parts that were needed. He stated it could be up to 2 weeks to receive the parts. We are now 5 weeks past that date. I have repeatedly sent texts to Absolute. The responses I have received are that the parts are not in yet and I will be contacted when they arrive. There has been zero follow up communication with me. I called the home warranty company, Cinch, yesterday. Their service representative was on the phone for over 20 minutes trying to reach someone at Absolute without success. I just now tried to call Absolute. They are not answering their phones. I finally reached a bot and left a message. If I could leave zero stars for this rating, I would. I understand that there can be a delay in receiving parts. What is not acceptable is being ignored by Absolute.

Paid over $500 for a part to be replaced in my dryer (that was only 4 years old) for it to stop…read moreworking again before the year was up. I tried text/email and calling the the establishment multiple times in a 9 day period just to see if there was any kind of warranty or what could be done. Husband had to go in person for them to tell him they only have a 30 day warranty and the parts do not have a manufacture warranty so they can't replace or fix it and that we may as well buy a new dryer. I wish I had just done that from the beginning instead of wasting $565 on a part and labor that didn't even work.

Me and my husband called this company to come fix our washing machine, the problem was the lid lock…read moreand the control panel, but prices were all over the place, the service fee was out of this world, and here we are 6 months later and our washing machine is broke down again. We are dissapointed with the price and the work that was done.

Vadim was great. Process was quick and I appreciated their honesty & professionalism!read more

Joey was a great help. He was prompt, courteous, and friendly. Enjoyed meeting him and will…read morecontinue to use his services when I need them.

I had some issues with my fridge called the service line and was directed to this company. They…read morewere prompt and had good service Joey came over and explained everything. So now the fridge is getting cold again

My fridge / freezer wouldn't cool correctly and called Patrick appliance. David came out to the…read morehouse promptly and got right to work. There were multiple issues going on with my unit and David worked through them in an organized and systematic manor. THIS GUY WON'T QUIT! He fixed the fan, chased down a sensor issue and completely defrosted everything. Works great now! Thanks David

Mr. Patrick was punctual, helpful, friendly, kind, soft spoken, knowledgeable and professional. He…read morewas gentle with our old oven. You know how some people can be really rough with things and you think hey I paid for that!! He treated us and our things with respect. He did a wonderful job and we would recommend him to anyone! We called him out for my oven that stopped working. It had a high pitch whistling noise and he identified the problem, ordered the part and quickly came back to replace the part.

Took my money, made an appointment, never showed up. Very disappointing. I heard they closed up.read more

Had a broken LG fridge. A little slow in responding at first, but everyone was very friendly and…read morepolite. Sent a repairman out that day, fixed my fridge. Repairman was great, even offered to help me load the fridge again when he was done. And the price was extremely reasonable.

1.5 I can't say that…read moreI disagree with the other reviews. Thankfully, I didn't rely on D & W to fix anything of mine but due to their incompetence, I have been greatly inconvenienced and very fortunate to not have been in a worse situation. They need to get their house in order. A few months ago, my microwave caught fire. Like, flames inside the oven and shooting from the sides. Surprisingly, I was calm in handling the situation but that's because I didn't fully grasp the severity of the situation. I contacted my home warranty company (review forthcoming) and they told me the first step in assessing whether my appliance was repaired or replaced was to have a tech come out and gimme a what for. This service would cost $75. Okay. Fine. The tech came to my home a couple of days later, introduced himself, looked at my burned out microwave, told me it was irreparable, scribbled some notes, collected his money, and left. He couldn't have spent more than 15 minutes. Cool. Quick. Efficient. I dig it. I called my home warranty company to see what the next steps were. Many frustrating phone calls later (review to come), I had a 'comparable' microwave offer -- from another company. Looking at this model, I was unable to make anything compute. Something wasn't right. I went back to service invoice and discovered the model number was wrong. Yep. In his haste to take my money and leave, the tech couldn't have been bothered to ascertain whether or not the combination of letters and numbers he wrote down were the correct ones. What did this mean for me? I had to start the process all over. More time. More frustration. But, what do you know? I could replace my old microwave for an unburnt version. So glad this process took months to resolve. Months. Complete first world problem, but a completely avoidable first world problem. Yesterday, I had my microwave removed/replaced. The back of the microwave, the part that abuts (or, used to) the wall of my kitchen? Black. Scorched. Terrifying. The flames didn't make it to the wall, thank God, or this would be a very different circumstance altogether. What I needed D & W to do was to provide a very basic service. They proved unable to do the minimum. Based upon this experience, I can't imagine the lack of care seen in a repair job.

This company took 90% deposit and never returned to do the work!!! I called repeatly and was…read morerescheduled 3x only to wait and they were a no show. After that never returned my calls and kept my money - I finally got a hold of someone who said they would mail it but didn't - very unethical and actually are thieves now in my opinion

Reached out and the person said they would come by during a 2 hour window. I took off work for them…read moreto not show or ever tell me there weren't going to be able to make it. Don't waste your time.

Came out very promptly and on time. Oleg was friendly according to my husband who dealt with him…read more He charges a 85 dollar diagnostic fee but that goes towards the repair. I will say I was taken back at the price in total. It was very expensive to change a heating element in our dryer. He charged us 295.00 in total and was here all of 30 minutes. All in all I'm glad my dryer is fixed but I feel like the price was very high for the time spent and the part cost in my opinion. Also want to point out that he did not take credit card. We had to Venmo him which I don't love when it comes to business.