Very knowledgeable and helpful. Will not waste your time or money. Great referral advice as well…read morewhen I needed a new washer. Will recommend for all your appliance needs.

Would not hire this company. Owner came out, dented our washer & dryer, bc he climbed on top of…read morethem, and didn't fix the dryer. He still charged me a service call fee $125, even though he further damaged our appliances. Said it might work again for a day or two months, really unknown. Seemed like he wanted us to buy a refurbished washer dryer set from his warehouse. I went on YouTube, bought the parts & fixed it myself! Why would we hire someone that damaged our appliances?

Wow - so surprised by all of these reviews! Will return in a few months to see if anything goes…read morewrong. But our experience was perfectly fine. He seemed knowledgeable, he was a little abrasive but we found it pretty charming. I understand how he could rub people the wrong way, but we had perfectly fine interactions with him and his partner. Honestly, we don't know too much about dryer pricing, so who knows. But its working now and all is well. We had a nice experience! Will check back if everything falls a part in a few months :)

Unprofessional!! The owner Heath hung up on me three times…read more We requested service on my GE wall ranges and was told we would have a repairman at my home on Saturday 10/17 between 1:00pm to 5:00pm. We called the office around 4:00pm and they were closed. He was a no show!! Did not receive a return call from anyone! We called on Monday to follow up on the no show on Saturday spoke to Christine who was clueless!! Because we were without the ovens for over a week decided to schedule since things do happen. The appointment was for Tuesday 10/19 between 1-5. Julian showed up at 3:00. He was clueless as to why he was called. He saw the F96 code on my range and called for the part. Then said the part would be in Thursday 10/22 and that he would come around the same time. I gave him $60 and he left. Julian's truck left a huge oil stain on my driveway!! My husband called and spoke to Christine about the oil stain and told her to have him park on the street. At 3:00 on Thursday 10/22 I called the office asking for an ETA and Christine said Julian was in the emergency room with his wife. I told Christine I was sorry and asked why did I not receive a call, she said she did not know. I asked her if the part came in and she told me that she would find out and call me back. I called right back and asked to speak with a manager. She told me Heath would contact me. When Heath called me he asked what part did I order, I told him that makes me nervous and told him my range had a F96 code. He then in an irritated tone told me that he do not know his appointments and that he heard that I told Christine that I was pissed off that he did not show up and that I did not have compassion. I told him to take a deep breath that I was not rude, he then yelled, "Did you or did you not say you had to miss work!!" I told him I was not a child and was seeking to understand, and he snapped well Julian will be there tomorrow and hung up!! I called back and he yelled at me again and I said don't you have my money he yelled Julian earned it and hung up again. I called back a third time and he hung up again. I called back and left a voicemail. Heath is nasty, not empathetic from the customers side he acted as if it was my fault and scolded me like a child. Do NOT call this company!! Do not waste your money. Heath you ought to be ashamed of yourself I know your mother raised you better than that!! I am ashamed for you.

Took my money, made an appointment, never showed up. Very disappointing. I heard they closed up.read more

Had a broken LG fridge. A little slow in responding at first, but everyone was very friendly and…read morepolite. Sent a repairman out that day, fixed my fridge. Repairman was great, even offered to help me load the fridge again when he was done. And the price was extremely reasonable.

Reached out and the person said they would come by during a 2 hour window. I took off work for them…read moreto not show or ever tell me there weren't going to be able to make it. Don't waste your time.

Came out very promptly and on time. Oleg was friendly according to my husband who dealt with him…read more He charges a 85 dollar diagnostic fee but that goes towards the repair. I will say I was taken back at the price in total. It was very expensive to change a heating element in our dryer. He charged us 295.00 in total and was here all of 30 minutes. All in all I'm glad my dryer is fixed but I feel like the price was very high for the time spent and the part cost in my opinion. Also want to point out that he did not take credit card. We had to Venmo him which I don't love when it comes to business.

This vendor never returned any of my contacts despite multiple voicemails and attempts.read more

Refrigerator started leaking water and I was unable to move it to shut off the water. This was on a…read morehardwood floors by the way. Called two or three service people without response and I found Frey's number on line. Not only did he come immediately and shut down the water but he drove to the part warehouse and retreved the needed part and installed it same day. By the way, a very fair price.

Connor was great, he showed up exactly when he said he would and fixed both my dryer and washer for…read moreless than the other company that tried to overcharge me. Would definitely recommend

Excellent work, communication, and competence. Conner changed a gasket on our front loading…read morewashing machine which is a very complicated task given the setup of our laundry units. Highly recommend!

After another company was unable to fix our fridge after 5 visits, I spoke with Mr. Crowder on the…read morephone to explain our problem; he listened attentively to my explanation and set an appointment for a few days later. He was on time and was extremely professional and courteous to my wife. The other company would blow in and say this was the problem and blow out to order parts and see you next week to install them -- John spent more time on our problem than the other company did in 5 visits. He fixed our issue, our fridge is running great now. I'll call Crowder next time and refer others to him as well.

From the owner: At Crowder's Appliance & Repair, we understand the essential role your household appliances play in…read moremaintaining the rhythm of your daily life. When your appliances falter, it can disrupt your routine and create unnecessary stress. That's where we come in - your reliable partner for all appliance repair needs in Madison, TN.

First, the address on here is incorrect. They no longer have a physical address. I found this out…read morethe hard way, lol. Once I figured that detail out, every other part of my experience was awesome. Mr. Kendall is very easy going and knowledgable. He told me upfront what the two possibilities were with my broken dryer and the price of each option. He came within the timeframe he promised, fixed it at the price he quoted, and was done in like 20 minutes. He even fixed my broom, lol. I highly recommend.

Mr. Kendall was recommended to me by a fellow handy man. When I called Mr. Kendall gave me…read moredirections on how to check my appliance. He was top notch in not knowing me from Adam. Turns out he does not do Front Load washing machines, but helped me get to the right people. I will certainly be calling him again. In speaking with other fix it guys, he has a wonderful reputation. Really a top notch person.

Don't buy from Him. Charged me $400 for a 20 year old washer…read moreand 20 year old dryer. 20 years old!!!! Then won't stand behind his 30 day guarantee.

Don't see items under warranty and not stand behind the warranty. Pulling you Facebook profile down…read moreso you don't have to stand behind what you are selling is wrong! I explained to you that I was buying dishwasher and dryer for a young man with special needs who didn't have the money to pay to repair or fix a washer and dryer if it didn't work.