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    Patrick Appliance Repair

    5.0 (9 reviews)
    Closed 8:00 am - 5:00 pm

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    5 years ago

    Dave is very professional and kept us informed while waiting for parts. Did a very clean job. I would recommend for appliance repair.

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    Mr. Appliance of Clarksville

    Mr. Appliance of Clarksville

    (11 reviews)

    Very sketchy company, buyer BEWARE!…read more I have a Big Chill refrigerator that is 2yrs old, the compressor went out. On Dec 11, 2025, Mr. Appliance tech "Zach" did a service call (very nice person). He stated that I needed a new compressor and the charge was going to be $1082; $600 for labor and $482 for compressor. I said I wanted to get a second opinion because that seemed high and the refrigerator was only 2yrs old. So, I called Big Chill to see what they would do and they stated, "....have them call us and we'll send out the part(s) at no charge....". I called Mr. Appliance to see if they would work with Big Chill and they said they would check into it and let me know. The day following the service call, the tech called and told me that Mr Appliance would work with Big Chill and he would get back with me to confirm the order. I never heard back from him or anyone in the office. After waiting 3 days to get confirmation that the part was ordered, I called Mr Appliance, they informed me that they spoke to Big Chill and ordered the part and I would receive a new quote. All of the sudden, I was told that I needed another part for the refrigerator and that my labor charge would be between $700-$800. I then received an invoice/quote with the labor will be $1000. I wonder what changed from the service call to the new quote? Perhaps lost parts up-charge? I learned that Mr Appliance adds an up-charge to the parts they order for the customer (I think this is typical). However, I think they planned to get that lost $$ by increasing the labor charge. It would appear that getting as much $$ out of a customer is the main goal for this company. To sum it up: I was told 4 different charges for labor; $600 initially, the following day by phone from the tech $400-$500, today by office person (phone) $700-$800, and then $1000 was what was on the invoice that was sent to my email. I found a more reputable company to work with, however, I wanted to share with you my experience.

    a simple belt replacement cost on a clothes dryer over $304.00 then 28.89tax today I assumed the…read morelabor would be longer than the 10 minutes it took so I agreed to pay it but the tech was done in 10 minutes to remove the drum and put the belt on. The belt probably cost only 20 bucks max; was overcharged will think twice about using them again.

    Patrick Appliance Repair - homeappliancerepair - Updated May 2026

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