They were great to come out and replace our water heater that had failed. Great service and…read morecompetitive pricing

I spent hours and countless tools trying to get a nut off of the fill valve before moving out of my…read moreapartment, as I had installed a bidet and needed to uninstall it. This team was able to work me into a completely full schedule this morning because they know I was in a tight bind to return the keys back to my apartment. Richard was extremely kind and professional and helped me out in 10 minutes. He also has the most positive attitude and was so helpful to me during this stressful time. I shouldn't have even struggled, will definitely reach out to Mid10 in the future and recommend them to anyone who needs help. Thank you a million times over!

We called with a time sensitive issue that sounded daunting and he jumped on it quickly and solved…read morethe problem

Great work! He was very professional, knowledgeable and pleasant. He even came out on a Sunday bc…read morewe had a bad leak! He saved us lots of time and money and was willing to do anything to help! We will use him EVERY TIME!! Thanks so much!!

Replaced a hot water heater. Fair price, fast, easy to work with, very punctual. I would definitely…read morework with them again.

Easy to work with and worked around my schedule. Was…read moreaccommodating with using materials I purchased myself.

2 guys showed up to identify and repair my problem with 2 Rinnai hot water heaters. They looked at…read morethe machines, saw no codes and said the machines are fine and there is another problem that they don't fix because they don't do plumbing. They suggested what the problem might be, were wrong (as shown by subsequent events) and left after about 10/15 minutes leaving me a $125 bill. I wouldn't use them again.

Unless you're super proactive and change it while it's still young and fresh, your water heater is…read moregoing to die when it's inconvenient. You're not a handyman? You don't install hot water heaters as a career or side business? Then start making those calls, my friend, and the first one is going to be to The Hot Water Heater Pros. Sure, I made the calls Lee and that smiling Hiller (side note: I'm a serious Hiller fan and they've replaced a water heater for me in the past), but the HWHP team was faster and more affordable. They were quick to respond, not pushy with an upsell, etc. it was really a "what'cha got now" and "here's what we install for X" conversation. Get hot water back in your life faster and more affordably...call The Hot Water Heater Pro

Got quotes for repair and replacing my HVAC system from multiple companies. Maynard was the best…read morequote by far and they installed the new system quickly and neatly I really appreciate their help and so glad to have a new system that I hopefully sail not have to repair any time soon. Only negative was I was quoted a smart thermostat and did not receive one. Would have been nice but not necessary. They were also supposed to come and inspect the install and appointments were made and rescheduled a couple of times. They didn't show last week and didn't reschedule this time, so I guess I need to give them a call.

they were at my house 6 times in 10 days in December 2025. Gave the impression they were doing all…read morethey could to rectify with a HVAC Unit I bought form the about 26 months ago. Even got HVAC Mgr and Plumbing Mgr involved and on the phone with the unit Mfg. Still cost $1700 for other attempts to get resolved, but we thought it was fixed. Then came the snowstorm in January, 2026. on 1/25/26 unit stopped heating about 6:00 p,.m. waited until 7:00 a.m. the next morning to call. was told that it might be the end of the week before they could get to me. told her HVAC mgr told me to call him if problems. She said she would get him to call me. texted again after lunch, told the same thing. Today is 2/16/26. I have yet to hear from anyone from Maynard. I did call to cancel service agreement o 1/30/26 and ask for refund. Still have not heard from anyone. Oh by the way, the MFG recomended certifed repair company, HVAC was running again on Monday afternoon. Will not recommend Maynard to anyone. they really do not care.

Great and quick delivery!!…read more I called I. The team responded swiftly. The job was done perfectly.

We've used Jack Ward on two occasions and both went swimmingly! For the latest visit, they were…read moreextremely communicative. They took down as much information as possible to understand the situation. Then the plumber called and talked through it some more. He kept us updated on his arrival. When he was working to fix the problem, he talked through what was happening and how he was going to fix it. We're about three weeks out of the issue and *knocking on wood* everything is working as expected. Overall, we were very happy with their customer service and work!

Jeremy Bales was fantastic. He is very kind, went above and beyond to make sure all of my questions…read morewere answered, my concerns addressed and is an overall great person. He will be the one I ask for whenever I need service or just a regular check up on all things plumbing!! Thank you Jeremy for a wonderful experience. Would recommend him A++++

Ryan came to my house 2 HOURS EARLY and he did phenomenal work. Very experienced next time I call…read moreBenjamin Franklin plumbing. I will definitely be requesting him to come to my home even if I have to wait. Polite and even funny. He told a couple jokes while he was here. He has a family so he understands the needs of a family man. Highly recommended.

We were in a pinch with a nixed Hot Water Heater and a jammed garage disposal…read more Mr. Ellefson and the Prodigy crew came thru! They were here bright & early the next day, fixed the disposal, and gave us a speedy estimate on new Water Heater We know who to call next time for our plumbing emergencies.

It's always a gamble trying a new company for the first time but I'm glad a gave Prodigy a shot…read more Everyone was very polite, clean and took care of my problem effortlessly and at a reasonable price. Mark is one of the most friendly, down to earth people you will ever meet. So thankful we now have a go to plumber for all our needs. Thank you Prodigy!

I reached out to over a dozen plumbers to see if I could get an estimate. Almost all of them were…read moreunable to come out without a service fee, but Frank offered to send someone out to quote it without a charge. That was the first thing that won me over. I don't understand when service professionals can't give you a best case/worst case without seeing the issue or at least do a complimentary quote to win the business. I know that it costs the business money to send someone out to quote it, but that to me is a business expense or should be at least applied to the job if move forward. My concern is that I wouldn't be able to afford the fix and wanted to know what to expect and be assured it was competitive. I hate the idea of paying a $60-90 call fee to get a quote and then potentially not move forward with the service. Seems like a risk if the quote came back as something I just could not afford on site or if it was not competitive. I understand that there are a lot of variables so it's necessary to scope the situation out, but it just doesn't seem like a good way to win business or build rapport. The good news and the point to my short rant here is that Frank at GNC did not charge me to send someone out to look at the issue. GNC was easy to communicate through via email, another bonus for me. I submitted email forms to many and most had a call center call me and leave me messages - not a great way for me to communicate during the day, I much prefer email, so that was a plus too. The plumber showed up on time and were very professional and friendly. They took a look and provided me an estimate. The estimate was higher than another plumber who had been out before to fix the same issue last year, but I felt a sense of trust with Chris who was sent. He was great, explained everything that was going on, and with a smile. I decided to move forward with the job same day, I didn't need to shop around, the experience and trust level was there. When he opened the wall, he identified areas where the last plumber (the more affordable one I mentioned) could have done better to mitigate risk of the hose bib from freezing again. There were a few things that could have been better attended to and Chris did just that. He took every opportunity to do the best work he could do to help keep the bib warm next winter. I was very nervous going into this because I have had poor experiences in the past. I will recommend GNC to anyone of my friends in need of a qualified and caring plumber.

GNC just replaced a pipe for us that had been leaking. I called two other companies and they…read morecouldn't come for two days -- GNC was here in a few hours. Their technician Chris was friendly, knowledgeable, and got things done in a timely manner. I would absolutely use them again!

If you are looking for a plumbing company that is southern honesty this is the one. I thought I had…read morea major leak on i an outdoor spigot and it was far from the issue. Honest pluming lives by their name. They are fast friendly and honest. I will be recommending them to anyone looking for a reliable plumber.

Easy install great price water is tasting absolutely amazing! No more white substance in drinks,…read morefinally.