Great family people and honest. Would definitely recommend them. It was a pleasure doing business.read more

This is the first time I have ever bought a car at a lot or dealer and my experience with the…read moreWaltham Auto Gallery team was nothing short of exceptional. I bought a 2015 Honda CRV and it is in excellent condition. The price was great and the whole experience was not in the least bit stressful or high pressure as I hear is the case with so many places. Everything was top notch, professional and respectful. They were quick to answer any questions and were so incredibly helpful. They carry excellent quality vehicles at great prices and I learned they even service vehicles too. Because they are so awesome I am going to bring my car to them if I ever need to have work done. They truly are A+++ If you are a newbie to car buying or if you are sick of dealing with slimy car dealerships who just see dollar signs when you walk in and would rather work with honest people with integrity and who treat you with respect and kindness when buying a car, you definitely should check out Waltham Auto Gallery. I cannot sing their praises any louder. Thank you for such a wonderful experience. I will definitely be telling everyone I know about this great business.

As good as it gets people!…read more At age 56 I've had 10 cars. One new car at age 20 and one private family purchase so in eight cases I dealt with a salesperson at a dealership. For the first time ever I would go back again when I need another car. Bob Peixinho is trustworthy, knowledgeable and fair to deal with. 5 stars across the board !

I was very sad and upset about what happened, i went back the day after and they showed me a…read moredifferent side, they accepted their mistake and apologized for it and they were nothing but helpful afterwards. Probably my old review had also a bit of resentment so I apologize for it, customer service went from 0 to 100

The owner of the shop, Peter Sarris and his wife, Mr. and Mrs. Sarris are decent people. I had a…read moreprobelm with my AC along with some other issues with my car a 2016 Range Rover Sport. Other automobile shops sent me an estimated invoice of over $5,000 for the AC alone and could not promise the problem to be fixed. WIth Sarris, less than half of the budget and all the problems fixed beautifully. Mr. And Mr. Sarris are genuine people who actually care about others. From several in person visits, I built a personal friendship with them. The guys that work there, Johnson and Andy are also genuine and bright people. They truly give you this feeling that you are welcomed and accepted there and they always find solution for you. I wasted thousands of dollars on my car until I met Sarris. Take this as a good suggestion, bring your car to Sarris if you need any help!

Sarris has been servicing my car for a couple of years…read more Here "your Mercedes is out of warranty" is not as scary as in the TV commercials. They are super fair, reliable and have not forced any unnecessary services onto me. They even sent me to Herb Chambers (which I really dislike) when a catalytic converter was broken. They told me that Mercedes extended the warranty on many of them, but of course won't tell their customers until they bring in the car. So unless Peter (the boss I think) had told me, I would not have known and probably paid for a new catalytic converter my self into their pocket. WOW - A trustworthy car repair shop.

My car got dinged in Market Basket at 4:45 on a Friday afternoon. Driving home I noticed a detail…read morebusiness right near me had activity. I got an appraisal AFTER 5 PM on a Friday and I brought the car in on Monday morning. Christian the son exceeded all expectations. I honestly thought we agreed on fixing the ding and doing a small interior job --the seats--but not only did he detail the outside, he detailed the inside. The car was ready Monday at 4 pm. I was blown away by how hard he worked. Worth every penny. I could not recommend them enough.

I came here to have my leather refinished. They charged a lot and did a very poor job. The total…read morecost was over $250 for a steering wheel and a spot on the rear seat, and the result was hardly professional-looking. Worse, they didn't mask off the dashboard, so I had bits of leather dust stuck in my instrument cluster, and they scratched the logo on the steering wheel. I would definitely not recommend this place for any leather work.

Car Broker Connoisseur…read more Ari, of Boston Automotive Consulting, has been the best find of 2019! I decided I was getting a little long in the tooth and it was time to lease my first luxury car. I know my strengths, but car-purchasing was remedial at best. Like every human on planet Earth, I decided I could learn this skill on YouTube. I stumbled across Ari's car-buying tutorials on YouTube, and immediately knew he was the guy who could help me orchestrate a top-notch deal on a 2019 Alfa Romeo Guilia! He was patient, professional and highly educating (e.g. dealers will add unwanted accessories to your vehicle in order to make larger profits) and helped me get a steal of a deal on the 2019 Alfa Romeo lease. If you're like me and car deals are not in your wheelhouse, I strongly advise you reach out to Ari to negotiate your next deal. You will not be disappointed!

My husband used Ari to help him negotiate a car lease last year, and we just used him again for…read moremine a couple weeks ago. He is very responsive, knowledgeable, and knows what to expect for a good deal. He understands the little details and fine print of buying a new car. Our deals went very smoothly and quickly and we had our new cars within a couple of days, without the usual headache of buying a new car. All we had to do was sign the paperwork and pick up the cars. We would definitely recommend him (and have referred family/friends), and will continue to use his services again in the future when the time comes. Even the manager and sales person at the dealership had great things to say about working with Ari on my car lease.

I had a really stellar experience with Prospect Auto Sales. Their lot was full of really decent…read morecars and there were a lot of options under $10k. Great guys and their process was streamlined & easy. Details of my stellar experience: Firstly, they answered my emails immediately. I figured they may go into a black hole as dealers may use the phone more but the opposite happened. Every question or concern was addressed quickly; I never waited around for an answer. Secondly, they were extremely welcoming and let me try out about 5-6 different cars in one afternoon (rapid fire.. one after another). I had a feeling my car was on the lot but wasn't sure which one would be "it". They let me test the cars out and make my own determination. I even remember them pointing me to a lower priced car over a more expensive one when I was making my final decision. When I found the car I loved, I drove it twice that day. On the second drive, I remembered I had a work call to take and they let me sit in their office at their desk and take my call w my headphones and laptop. No judgment at all that I lost track of time. They were extremely accommodating but in a very relaxed way. I am lucky they knew to buy this car from the auction because somehow I got a car that drives brand new for $6995! The car is old but it's almost impossible to tell. I've been showing it off for 2 weeks and asking friends an family what year it is. They all thought it was 8-10 years newer. Thirdly, once I picked the car they were quick with the paperwork but patient with me getting all the loan details sorted out. They even advocated that I go with my own credit union over any banks they had relationships with. They didn't even ask me for a deposit which was surprising but it helped build trust between us; they new I would come through with the check. I didn't even try to negotiate because I knew the car was priced right and I felt very comfortable that I was getting a great deal. Love the car & so glad they saw this gem and picked it up! It drives amazing & they even put in a new battery right before I got it. PS - I used to own a 2015 ILX and I can hardly tell the difference with this 2004 TSX. It's like I got the same car for half the price! I'm still shocked. :)

We bought a Honda Pilot here for my husband many years ago and David the owner was great. It was…read moreour first time here. We live in Maynard and he let us take the car home for the night to let our mechanic look at it. We bought the Honda and love it. Last fall my car died unexpectedly and we were scrambling to find something. We let David know what we were looking for and we test drove some cars, but we ended up getting a car somewhere else. When my husband called to let David know, his response was, "oh good I'm so glad that you found something". David is a class act and a very honest man. We highly recommend Prospect Auto Sales.

Get new mechanics mechanics that can fix brakes to be exact, have my brakes done three times and…read morestill had a caliber hanging by the thread, scratching on one of my rims, buy beware and if you don't believe me mess around and find out

From the owner: At YES Auto Center, we do more than fix cars — we solve problems and earn trust. Located in Newton,…read moreMA, we specialize in complete auto repair (light and heavy-duty), extended warranty claim handling, body shop services, and quality used car sales — all under one roof. Our biggest strength? We handle your extended warranty claims from start to finish — no stress, no confusion. From diagnostics to claim approval and repair, our expert team ensures a seamless experience. Whether you need brake repair, transmission replacement, AC service, or post-collision restoration, we combine high-level expertise with honest service and fast turnaround times. We welcome all drivers — whether you have a U.S. driver's license or not — and we speak English, Portuguese, and Spanish. Book your service today and discover why more customers in Greater Boston are saying YES to better car care.

Was desperate for new (very used) car as my reliable Corolla had serious rust and wouldn't make it…read morethrough the next inspection. 2 local service people suggested I try Arlington Auto Brokers, so I drove by one Sunday to see what they had. I saw a 2012 Honda Civic I liked the looks of, so went back when they were open. Very friendly, low pressure deal. Had my trusted mechanic check it out before buying, and all was well. Never had such an easy transaction when buying a car. Would recommend to anyone.

Sarah was super helpful. We needed help getting my niece a vehicle while she was on the opposite…read morecoast of the country. Sarah found the best deal, she coordinated all the paper work and basically made the process as seem-less as possible. Great service and great value. Thank you!

I used the Cahpow service to help find a second hand vehicle in the less than $10k range. My main…read morereason for hiring Cahpow was that I wanted help finding a reliable car because I know nothing about cars. I would strongly suggest not using them for this price range, it is not their specialty and there is no value for money. I had expected them to filter out the poor quality cars but, as I found out after paying the $500 fee, they are only able to do Google searches and provide you with basic things like mileage and a CarFax report (which dealerships will provide on their websites - very easy for you to do yourself). There was also no unprompted advice. It was always me doing research about different makes and models which, when I asked them about my thoughts, they would then just agree with them. When I started inspecting the short list of possible cars, the 2nd vehicle was a mess. It had the engine light on, the door handle fell off when I went to hop in the car and it was anything but reliable. When I emailed to say I was unhappy, that they weren't meeting the 1 objective I'd set out for them to do (a reliable car) and asked for my money back I was met with hostile responses. I tried to reason with them, and said a partial refund would be sufficient given the work to date but I was sent a screenshot of the website that says no refunds and basically told too bad. They never found me a suitable vehicle and have kept the full fees for finding me a car. Don't make my mistake! If you're uncomfortable shopping for a 2nd hand car do NOT spend the money on Cahpow. Instead pay a mechanic to do a detailed pre-purchase check. You'll be able to have a mechanic look over 4-5 cars for the same price as Cahpow. And if you're worried about negotiating, purchase from one of the several companies that have no price negotiations.

I have had my SUV serviced here several times and have always been satisfied with the results. The…read morerepairs they have done for me include brakes, radiator, starter motor, suspension-related (axle), and small issues likes electronic lock malfunction. Douglas and Jose are very professional and easy to work with. They do high quality work at reasonable prices, and in a timely fashion. I can highly recommend Waltham Auto Service for your vehicle repair!

Had a loud annoying noise in my car and my usual shop (who I like!) couldn't figure it out. Saw the…read moregreat reviews online for this shop and took it into Douglas and he had it figured out within hours. He did the fix promptly and the noise is gone. Douglas was awesome to deal with -- friendly, good communication -- and I would definitely use this shop again!