1. ABSI Luxury Windows & Doors

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Costa Mesa, CA

ABSI Luxury Windows & Doors

4.5 (2 reviews)
Open • 8:00 am - 5:00 pm

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Recommended Reviews - ABSI Luxury Windows & Doors

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8 years ago

Helpful 4
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Love this 4
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5 years ago

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When you are replacing a bunch of windows, there is always, or should be, a little nervousness…read more It's a fair amount of money, time and effort. But the crew and staff at TMC were so terrific, they relieved any anxiety I may have experienced. They came several times to my home and measured and re-measured to make sure everything was perfect. The crew, led by Danny, worked diligently and exact. The new doors and windows look amazing! I am so grateful to TMC for their Great work. I would hire them again in a heartbeat.

If I could give them negative stars, I would because that is what they have earned. Started…read moreworking with salesman early April (omitting names so the review isn't taken down). When we told him we were not certain about the style of doors for some of the items he urged us to sign the contract to take advantage of the discount and assured us we would be able to update via a change order. Nothing would be ordered until the choices were made and the change order was executed. We have done many remodeling projects over the years and change orders are standard so we had no reason to doubt his assurances. Since then he has overpromised and failed to deliver. Every time we texted or emailed to ask about the change order status he reiterated that it was with the office, everyone was aware, nothing would be ordered and the change order would be sent - tonight, tomorrow, next day...you get the picture. After weeks of waiting for the change order so we could move on the project, we tried to escalate a number of times because based on the reviews we expected better customer service. However, we were told we needed to resolve all the miscommunications and failed follow through with the salesman that had failed to follow through. Imagine our surprise when we got a text that some of the doors were ready for installation. The salesman was shocked as he had told us nothing would be ordered until the change order was signed. In an effort to salvage the project and because we wanted to believe the salesman, we allowed for partial installation. The installation was riddled with additional issues. Wrong hardware, wrong trim, no wood molding around the door. The salesman was apologetic and did not understand why there was a disconnect. After another few weeks of messages, emails and requests to escalate, we finally got confirmation that the salesperson and the director of revenue would come to our home at 2pm on 6/22. They arrived late 30 minutes late (even though my husband had made it clear he was meeting them during his lunch hour) and the director of revenue was defensive and put all blame on the misrepresentations made by their salesman on us. During the meeting the salesman told him that the remaining doors had not been ordered. After that meeting the company STILL had the salesman follow up to ask how we wanted to proceed. He was embarrassed at that point because he was telling us the company would be able to address our concerns and they hung him out to dry. Even though it wasn't our fault, in an effort to put this nightmare behind us and NEVER deal with them again, after a few exchanges with the director of revenue, we agreed to a resolution provided they completed the project by today. No response for over a week until this afternoon when they basically said 'thanks for agreeing to letting us do what we haven't done but keep bending over backwards so we can do it in our terms'. @owner of the company you should step in sooner and not wait for the online reviews to try justifying the experience. For all those that posted 1 star reviews in the last year we should talk about options. Based on your experiences I can tell is not the individual players. It's the company.

American Vision Windows - Let light into your home with bay windows, double-hung windows, and more from American Vision Windows!

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My fiancé and I recently bought a home without air conditioning, so installing quality screen doors…read morewas a priority. We wanted fresh air, better airflow, and security. Our friend recommended Perry, aka "Bucky," after a great experience, and we're so glad he did. Perry was wonderful from start to finish. He provided a quote, customized the doors exactly as I wanted, and accommodated my preferred locking mechanism. The doors were installed yesterday, and we couldn't be happier. They look fantastic, and the quality and workmanship are excellent. The installers (Sergio & Pana) were saints, too--our tree service happened to arrive with a chipper during the installation, and they patiently endured that jarring noise for an hour while staying professional and focused. They're clearly great at their craft, and I'm already wondering what else I can hire them to do! I highly recommend Perry "Bucky" for quality screen doors, customization, and outstanding service. We're thrilled with the results!

My experience with this company was mixed…read more I want to give Henry 5 stars! He installed the vinyl sill that after 2-5 months finally was completed (correctly)... He even cleaned the mess that the previous crew made. I was promised the windows would take 8 weeks. At 7 weeks they were ready, but an unapologetic Hugo called to tell me that they didn't have any available installers for 4 weeks! (During the miserable August heatwave we had sun beating through our old windows and then had to wait until Sept 8). The first crew came on Sept 8th to install the new weather protection windows but the sills were wrong! We waited another 4 weeks for the sills to be replaced with the correct ones that matched our windows. If you are lucky to get Henry, you won't have to worry about poor workmanship... thank you Henry!

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I had a great experience with Hometime Windows and Doors. Frank, Joe, and Leo did an excellent job…read moreinstalling our doors. They were professional, courteous, and paid close attention to every detail. The installation came out great, and they made sure everything was clean and working perfectly before they finished. You can tell they take pride in their work, and I'm extremely happy with the results. I would highly recommend Hometime Windows and Doors, and I will definitely use them again in the future. Great job, Frank, Joe, and Leo!

We decided to use Hometime to replace 4 windows in our home. Our decision was based on value,…read morequality and the fact they are an Upland based business that manufactures, sells & installs their own products. Installation took place this past Monday (9/28). Frank & Joe arrived several minutes early () for the 7AM appointment . We were impressed with their expedience and professionalism. They showed expertise in their installation and knowledge of the products. They were meticulous in prepping each work area taking care not to trample any of the plants outside the windows nor creating unnecessary dust/debris inside. They completed the installation & total cleanup in about 3.5 hours. We are very happy with our new windows and the excellent installation performed by Frank & Joe. We also want to mention consultant Addison for his patience & assistance in working with us on this project. Excellent team effort.

ABSI Luxury Windows & Doors - doorsales - Updated October 2026

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