Honestly, I enjoyed check in and my stay in the room at the hotel (I was there one night and only used the hotel for sleeping). I was a guest of my family's and they booked a room for them and then they booked a room for me and my guest. I was along for the ride. My family said check out was at 11, but it was actually at 10. This was our bad and mistakes happen. I mean, we travel all over the world staying at hotels and we got our time wrong for the first time. It happens. Apparently, this was a major mistake that sent their housekeeping operation into a frenzy. We went to breakfast around 10:10 after packing our stuff up so we could quickly grab it by 11 and head out. Around 10:36, I received 5 back to back calls, plus two text messages from the hotel. I answered the 6th call, as my phone was stored away from being able to feel the vibration. When I answered, a woman told me that check out was actually 10. I apologized profusely and said we would be right there. We left immeadiately and headed over, and I sent a text to them explaining that I had been told a different check in time. When we arrived to our room, our keys had already been deactivated. No problem, we planned on going to the front desk. This is where problems began, I turned to my family and said our keys had been deactivated. At that time, a woman came towards me in the parking lot yelling that check out time was at 10. I told her sorry I was told a different time and we just needed to grab our stuff and we would be out within 10 seconds. She unlocked our door, still lecturing us, and FOLLOWED US INTO THE ROOM STILL COMPLAINING THAT IT WAS AFTER CHECK OUT. She stood there and said we signed a paper stating we would check out at 10 (okay, my bad, I thought my family had asked for a late check out). And then pointed towards the door and kept saying "Did you not read on the door that check out was at 10?" Tapping it over and over again. I just stopped engaging with her. It was very rude and annoying. I stated it was a mistake and came to get my things right away and was still treated like that. The worst thing is that this was our last resort hotel because every else was booked. The front desk was so so nice and relaxed, but whoever the lady was needs to learn some hospitality. It was an honest mistake and I was followed around and lectured like a child. We will definitely not stay at this hotel again. Lesson learned, booked earlier. The AC smells musty there, but other than that everything was okay. read more