This review has been reposted because the owner responded with several personal attacks to try and make me remove it, and I did not feel obligated to have that kind of slander posted on my public online presence. I do not appreciate being bullied by a medical professional. The treatment I received from Dr. Chan was highly concerning and I am writing this review in hopes that others may avoid the same happening to them. I wanted a contacts/ glasses prescription. As my eyes have stayed the same since I was 12, I was sure this was going to be fairly routine. It was- Dr. Chan said that the prescription she was going to give me was nearly IDENTICAL to the one I was currently wearing, with one exception- it was going to be much stronger to account for a astigmatism in my eye. Dr. Chan told me that I could try this new prescription out, but she was SURE that it was going to be too strong, and that I would probably have to go back to my original prescription. I am incredibly sensitive and get migraines very easily. At my previous eye doctor, they had put me in the exact same prescription the Dr. Chan had recommended, with something to account for the astigmatism. I tried those out for several weeks, and they made me horribly sick. I made a follow up appointment with Dr. Chan to discuss these concerns. I was open to her suggestions, but my previous experiences, coupled with Dr. Chan's own opinion that the new prescription probably wouldn't work, left me very uncomfortable with Chans' prescription. I asked Dr. Chan if she could just give me the prescription without the astigmatism, and I have never seen a medical professional become so utterly nasty with a patient for trying to be an active participant in their own healthcare. She insisted that she knew better than any other doctor that I had been to, and that she was always right. She became incredibly defensive, even when telling her that I had already tried a prescription like that before, and it didn't work. She had me try on a pair of optometrist lenses with her prescription, and I immediately felt nauseous and dizzy. She wouldn't listen and kicked me out of her office. I called a couple of days later, feeling very concerned that I had paid 125 dollars and driven a total of four hours for both trips to have her completely disregard my own valid experiences. When I am paying for medical care, I expect to get treatment in which the doctor works with me to come up with a solution, not to have someone steamroll me. The real cherry on top of this whole ordeal was when Dr. Chan called me back and proceeded to scream at me for a total of five minutes. I had to turn down the volume on my phone three notches. She told me that she would not be willing to work with me on my prescription. When I explained to her how I felt trying the glasses,she told me that I was probably right- her prescription would not work. However, (and this is a direct quote) she "forces her patients to try out the prescription that she picks." When I told her I quite frankly didn't want to endure weeks of migraines so she could feel better about herself, she said that she had "an ethical obligation to put me in the prescription she chose." That may be, but she was the one who said that I would end up back in the original prescription. Her refusal to listen to me was a blatant ego trip for her to prove that she was right and I think that her attempts to write it off as 'ethics' is a sad corruption of valid medical values. Furthermore, isn't the basis of ethical medical care patient consent? Tell me, how is "forcing patients" into what you want, regardless of their consent, ethical in the slightest? She told me finally that if I didn't want to endure weeks of misery to satisfy her, she would fulfill my glasses, but not my contacts. For that, I would have to pay another 125 dollars. A minute ago, listening to my opinions on my medical care was 'unethical,' but now that you see an opportunity to make another 125 dollars, it is suddenly okay? The problem isn't the prescription as much as Dr. Chan's vindictive manner and blatant disregard for patient autonomy. read more

Dr. Chan is excellent--knowledgeable and attentive. However, the biggest issue lies with the staff and scheduling process. On two separate occasions, my wife and I were no more than five minutes late for our appointments. We called ahead both times to inform the office, but no one answered. When we arrived, the staff informed us that they had moved the next appointment ahead, resulting in an additional 20+ minute wait for us. This policy was never communicated to us in advance. Furthermore, the staff were unhelpful when it came to selecting glasses or answering questions. It was a frustrating and disappointing experience overall. Unfortunately, we will not be returning. read more

We have been seeing Dr. Mamie Chan for years and she has seen our kids grow from young to old and been there the whole time. Her staff are attentive and very nice and always remember us from year to year. I feel like their expertise in the field is helpful and throughout the years, they have identified our needs and cater to our individuality. We feel like we have an old school doctor that is accessible and we can contact any time. We recommend this practice to all of our friends and family, and most of my extended family goes here as well. We cannot recommend enough as they are a gem. read more

I have been coming to Dr. Chan's office for about eight years. The staff here are friendly and very helpful. They are always willing to help. Dr. Chan helps with my vision problems and has suggested a variety of methods to help aid my eyes such as the typical glasses and something known as corneal molding (hard contacts you sleep in). Like in any office, you should expect a pleasant atmosphere and feel right at home. Dr. Chan's office is just that. I hope you visit Dr. Chan sometime soon! read more

My whole family loves Dr. Chan and the staff at ABQ Eye Care. They are so friendly and attentive and we feel like we are being taken care of when we go there. Dr. Chan takes the time to really get to know us as individuals and we don't feel like just sheep being herded through as I've felt in other places. We always get a smiling face on the phone or when we go in. We'll never change because we finally found the best optometrist and staff in town! read more

I had a wonderful experience at Dr. Chan office! The lovely staff of ladies were overly helpful after my eye exam by Dr. Chan! Dr. Chan helped me understand my vision and the importance of getting my eyes checked! They were all knowledgeable on helping me pick the right glasses for my needs! Dr. Chan and her staff are amazing! I hope after reading this you call right away to set yourself or a family member an appointment! :) :) :) read more

I am extremely satisfied with my visits with Dr. Chan and her entire office. My needs are always fulfilled. I have brought the whole family for appointments and receive great eye care. Dr. Chan remembers my family every year and that makes my family feel really well taken care of. The ABQ Eyecare team knows how to make you feel like a valued patient. read more

Dr Mamie Chan is a friendly and highly skilled Optometrist . She has made her office warm and inviting and trained her staff to do their tasks with warmth and understanding. It is always a pleasure to visit ABQ Eye Care. I highly recommend this healthcare professional and her staff. read more

My family LOVES Dr. Chan and her staff! They are so nice and remember us every year. They have a good frame selection and they take care of any questions we have. My kids feel like Dr. Chan really knows them and finding a doctor like that is hard. We highly recommend! read more

Dr. Chan is the best optometrist in town! She is caring, professional, and remembers me every year. I used to go to her father when I was a child and they have maintained the "old school" doctor feeling, very personal and not just a number. Would highly recommend! read more

Staff and doctor really caring and attentive to our needs. Felt like we got individualized attention, not just any customer. Also, love my new contact lenses! I see better out of them than my old ones. We love this optometry clinic! read more

Thanks to Dr Mamie Chan and her team, they made my 1st experience a comfortable one. Wow didn't realize I was so blind. Thanks for the advise. Any one need an excellent optometrist give her a call. Excellent service!!!! read more

Dr. Mamie Chan is the best optometrist in town! Great experience and my kids love her too. Staff is friendly and nice. Would highly recommend! read more