Been there for a couple years now. I feel you get great value at this price point! It's clean,…read morestill looks new and has a lot of room in the aisles to get to your unit. Location is perfect! Check out their current online specials and try them out...

From the owner: Drive up easy access self storage - vaulted ceilings allow for more storage. Concrete block…read morebuildings with ridge vent to allow humidity to escape so your things stay dry, safe and secure with gate code access and cameras.

I recently vacated my storage unit and reunited all my "treasures." North Star served me well for…read morefour years. There is great security here and I never felt like my possessions were in danger of being damaged by weather or being taken by thieves. Not only do you need a code (that you set yourself) to get in the gate, you also need a different one to get in the building itself where I had my things stored. The customer service here is outstanding and very professional. I never had any issues with trying to get in touch with someone on the rare occasion that I needed to. The storage areas are clean and very well lit and maintained, and it's one of the more reasonably priced facilities that I was able to find. Would highly recommend these folks if you are in need!

What a fantastic storage facility! I had a large unit there for about two and a half years. During…read morethat whole time, they never raised my rent! Due to the top-notch security system, I never had any problems getting access to my unit. No one ever broke into it either. The system is set up where you have to input a unique personal code to even enter the property. Nice little protective measure, right there at the street. Then you drive to your unit, which can be either indoors or outdoors. Mine was inside, because I wanted a warmer, drive-up space for all my stuff. Having the car parked inside--right next to the unit--is very convenient. There are other features that keep everything secure. For example, the doors to the building housing the indoor units will not open unless a valid personal code has been input at the entrance gate. Also, the unique personal codes are linked to specific storage units. So you have to unlock and enter your unit, or else the system will alert an on-site employee. Translation: anyone who is not authorized to enter the property will be unable to gain access to any storage units. Even the people who have legitimate units can only enter their own particular storage spaces. Speaking of security, there are surveillance cameras around the property and inside the buildings. A little redundancy there, but additional layers of security and protection are always reassuring. And you can use your own lock, whatever you prefer. One unusual feature is that the buildings are tucked into a carved-out area of a hillside. That shields everything from the prevailing weather patterns coming out of the north, northwest and west. This makes for warmer conditions. Even during winter visits to my storage units, the 'icebergs' in the wheel wells of my car would start melting and fall off. This facility is situated right on the edge of a large commercial area that contains just about every type of store or restaurant you might need to visit. Closeness to Costco (~ 1 mile away) was helpful to me, because I was able to purchase some inexpensive shelving that helped me get my unit better organized. There's also a Salvation Army Thrift Store nearby. They accepted all my donations of furniture and other salable items when the time came to let go of certain possessions (yes it happens!) and get myself moved out of state on short notice. Finally, the people who work for North Star are very professional, honest and downright helpful. My thanks to you two--Alec and Albert--for the positive difference that you made in my life!

Mike provided excellent customer service! I had originally reserved an 5x10 storage unit, he showed…read moreme the unit and when I decided it didnt quite meet our storage needs, he kindly showed me something else. He took the time to answer and explain any questions and concerns I had. The storage unit and facility is clean, and brightly lit! The prices to rent are very reasonable! The rental experience is very mainstream! Love that we will have carts to use to move our stuff into storage, elevators, and can drive right into the bay to load and unload! Everything is under temperature control and indoors! The property is secure and under surveillance 24/7. Large outdoor parking area! Mike, it was so nice to meet you! Thank you for making the rental experience smooth and easy!!!!

The on-line reservation and sign up process was easy and seamless. Same with the phone app for gate…read moreaccess. The facility is very well maintained. The price is excellent compared to other facilities in the area. The on-site manager (Chris) is terrific: friendly, knowledgeable, super helpful.

You may not have any control over UHaul but the original quote came from your store when I dialed…read moreyour number. Things you don't have control over are the forty minute wait I had when I called UHaul. They have a text option for an "immediate response" but when I took the effort to use that while I was on hold the response was that someone would be with me in eight minutes. After 18 minutes somebody came on and dumped me before I had a chance to type something. But as you say, that is an issue with UHaul. Your issue is the bait-and-switch I got when your employee quoted me a rate and then misinformed the district manager when she discussed this with them. Anyone can make mistakes but if you don't own them and all you do is point fingers at everyone else you will never improve.On Wednesday I called for a quote for a 2-3 hour rental for the following Friday. She quoted me a daily rate plus $.79 per mile. When I brought the truck back he charged me $1.29 per mile and had added a liability waiver fee of $14.00. It may have been in the paperwork but he made no verbal mention of the higher weekend rate or the liability waiver (most insured Minnesota drivers already have this as part of their coverage) . Yeah, I should have looked through all the paperwork but it was busy so I wanted to free him up for the next customer. After a lot of screaming and an hour on the UHaul website/phone they refunded the unnecessary liability waiver that they jam on everyone without asking/mentioning but they didn't refund the mileage differential. Sure it's only $25 but I've never had this kind of problem when I've rented from Ryder Response: You may not have any control over UHaul but the original quote came from your store when I dialed your number. Things you don't have control over are the forty minute wait I had when I called UHaul. They have a text option for an "immediate response" but when I took the effort to use that while I was on hold the response was that someone would be with me in eight minutes. After 18 minutes somebody came on and dumped me before I had a chance to type something. But as you say, that is an issue with UHaul. Your issue is the bait-and-switch I got when your employee quoted me a rate and then misinformed the district manager when she discussed this with them. Anyone can make mistakes but if you don't own them and all you do is point fingers at everyone else you will never improve.

We are very happy with Ironclad Storage. It is very clean, safe and easy to access. The staff is…read morevery friendly. The manager Andre is so friendly and helpful. We have rented for over 3 years and the only complaint I have is the price raises yearly. It has gone up at least $40. Overall very happy.

In the spring of 2019, I purchased a camper and had absolutely no idea where I was going to store…read moreit. After calling around to multiple storage facilities in the area and being told they were completely full and they couldn't fit us in, Tim at Lake Marion Storage came to the rescue. While at first he said they were currently full, he sensed the urgency in my voice, and offered to walk the property to see what he could do for me and called me back soon thereafter saying he found a spot that might work for my camper and to stop by and try it out. When I wanted to move the camper to an indoor spot in the winter, without any hesitation, he stopped my payment for the winter while still holding my spot for the spring and summer months of this year. We recently moved to the other side of the Twin Cities and had to find a spot closer to our new home. I just called and said I had to cancel and Tim immediately stopped payment, thanked me for my business and cheerfully ended the call with "Happy Travels!" Only adjusting this overall experience from a 5 to a 4 because we didn't experience the indoor storage spaces, but as for customer service, accommodation and friendliness, I give Tim at Lake Marion 5 stars! Thank you!

I am writing this review as a WARNING!!! We recently needed some "climate controlled" clean…read morestorage for our furniture and other belongings we did not want to put into a pole barn we have during a home renovation. When I walked in to lease the space (we ended up renting TWO large climate controlled units) at over $600 per month I was told that the units were climate controlled, had no moisture or water issues and I specifically asked about rodents. I was reassured they had no problems. Let's fast forward to when we checked out. We ended up using the units for approx. 8 months, so we paid Lake Marion Storage around $4,800 in rent for the peace of mind that our valuables and furniture would be well kept. When we went to remove our furniture (moved in and out by hired professional movers). We found severe water damage to expensive furniture, and extensive RODENT damage!!!!!! The water damage was only in 1 of the 2 unites we rented but the RODENT damage was in BOTH!!!!. We took care to actually purchase our own moving blankets to protect the furniture and the RODENTS made several nests in them with the stuffing from our furniture and the moving blankets. When I walked to the main office to report the RODENT INFESTATION and WATER DAMAGE I was met by a manager who listened but had an excuse for everything. CLEARLY NO OWNERSHIP of the RODENTS OR WATER DAMAGE was going to be made by the management. The movers were very surprised I did not get more upset at the treatment of the MANAGER. Now in fairness the management will tell you to read your contract that says they basically have no responsibility no matter how badly infested with RODENTS or how much WATER DAMAGE occurs. The management actually said they have had no reports of RODENTS or WATER DAMAGE! When we showed the MANAGER the WATER DAMAGE and RODENT INFESTATION he asked if I had picture of our furniture prior to being placed in storage. At this point I said I can see by your attitude where this is going and walked away. If I wanted WATER DAMAGE and RODENT INFESTATION I would have kept our belongings in our pole barn and saved nearly $5,000 in rental fees. I did wait to send this to see if the MANAGEMENT responded in anyway. THEY DID NOT! WARNING!!!! STAY AWAY!!

Wow! Older buildings, but clean, secure, and the staff is helpful, they do what they can to help…read more I just needed a space for a couple of months, but when I had trouble getting a truck to move, the office was very fair about the few extra days I needed. I just explained and they helped me out. Nice crew! Thank you.

From the owner: Self storage for business and residential customers.read more

Top notch facility, staff, and location. I couldn't have been happier with my experience in the…read morelast months.

The office staff is very friendly and helpful! The units are the perfect size for what I needed and…read morejust enjoy the staff, which in a place like this good customer service is nearly impossible to get.

Angie was very helpful,knowledgeable and kind! I would recommend and will recommend everyone to use…read morethis storage company and ask for Angie!

Facility - The facility is clean, secure and the climate control is top notch. I needed to store my…read more- well, everything, for a couple years. I was concerned about my books and photos when I found this place. I recently retrieved them, and not only were they undamaged by humidity, but very little dust was on any of my stuff. The carts are very helpful and the indoor loading/ unloading area is fabulous in inclement weather. HOWEVER, one or both of those doors seems to be terminally inoperable. I have been too the facility about 6 times in the last 2 years and side from the day I moved in, the doors haven't been fully functioning at any other visit. Also, I understand not having climate control in the "garage" area, but a fan of some sort is desperately needed when the weather is hot or muggy. It was hotter in there than outside this week. Staff - IS there a staff here? I've occasionally seen the woman who checks the storage area, but no one is EVER in the office. In fact, the office is always locked when I've been there. During business hours. Value - I knew the rate i started at was for a limited time. I expected one or two rent increases, but not several. Certainly not too the point that it doubled in less than 2 years. I wouldn't have even been upset at the price IF THEY HAD BEEN UPFRONT ABOUT IT. I know a couple people who also have units, the same size as mine, who haven't had any increase in rates and have been there over a year. The rate increases were not only unpredictable in timing but also in amount. Recommend? Yes, with caveats. The facility for storage i would recommend. The business practices... I would warn others away from.

You may see that a representative left a comment on my previous review, but that was all they did…read more They did not reach out to me or make any attempt to remedy the situation. I have continued to have to use much of my personal time on the phone/on hold with this company. Several times I have been promised a check was in the mail, and nothing has come. Next week will be one year since I canceled my rental because TWICE they rented me storage units that were unusable. This company is fine if everything goes right, but beware, because if anything goes wrong, you will have to work very hard to have it corrected.

It is April 8. IM paid up until April 22.I received a bill from I storage for $245 in my junk…read moremail- pretty sneaky. Most people clear their junk mail folder. I paid 3 months in advance back on Jan 2021 for a bigger storage unit (ON THE SAME PROPERTY!) my mistake was telling them VERBALLY of our intentions: to move out of one storage and into a bigger one. I was charged over $50 for this mistake! I replied to email that we would be moving out before April 22 Ans that they had no permission to run our charge cards-I received a call from them stating that they didn't know what fees I was talking about. After 3 minutes in the phone I told him that I was not going to continue this conversation anymore And I hung up. Disgusting how some people make money- by screwing others over. highly dissatisfied and recommend looking elsewhere foe storage needs.

I recently moved with the move crew and couldn't have been happier with the move…read more The team was quick, knowledgeable and fantastic. I can't recommend them enough.

We used Move Crew almost nine years ago and loved them for our move then and loved them for our…read moremost recent move. They are organized, efficient, and bring an excellent variety of supplies. They work with you as you transfer one home to another or in our case storage. Our crew Kai, Zong and Bob were awesome! I highly recommend this company.