I moved from Los Angeles years ago to southeast Mn. I have advanced degrees in piano performance…read morefrom University of Southern California and treasure my Yamaha grand. I have been waiting to find a piano technician like John Ross! He has pampered my grand until it sings; it hasn't sounded this good for a long time. He also has brought the touch to a wonderful regularity and satisfying level. His personality is pretty wonderful too - calm, wise, and efficient.

From the owner: Piano Tuning for Southern Minnesota…read more Professional piano tuner/technician with more than ten years of experience serving Owatonna and the surrounding communities.

This piano man was knowledgeable, thorough, and brought my beautiful piano up to snuff after a long…read moremove across country. I appreciated that he was able to work with me on cost.

What else could you ask for? Prompt, courteous, tidy, fairly priced, and our piano sounds great…read more It's a joy to play again. Highly recommend.

I have used Laursen Piano to tune our baby grand and upright pianos for the past 8 years. Brian is…read morethe ultimate professional who always arrives within the planned one-hour window, covers his shoes with booties, wears a mask (at least the past few years), does his work quickly, and provides some great advice and insight into the care and maintenance of the pianos. Beyond tuning, I purchased a humidifier for the Kawai baby grand that has worked very well through many dry Minnesota winters. Of course, I'd love to spend less, but the bill seems to be in-line with their competition. In addition, they always prompt me every 6-12 months that it's time to tune (though I don't always choose to tune the upright every year).

I used this company to move my piano a few years ago. They were wonderful. I continue to use them…read moreto tune my piano and I could not be happier. They are competent, reliable, and reasonably priced. Give them a shot. You'll be happy.

We have had our piano tuned 3 times by Mike and have been thrilled He replaced the felt the first…read moretime. He was recommended to us by a former music teacher. He is a professional so I think you will be pleased. We should have rated him 5 stars every time!! It seems if we are happy we just forget how important it is.

Poor, Poor Customer Service. Not Professional!!! I called…read moreand left a voicemail for an appointment for a piano tuning. Mike texted back a few days later rather late, asking if I still need a tune. Duh! that's why I left a voicemail. I was patient anyways and asked him to text me some times when he would be available to tune. (Although I think calling me would have been more professional since that's how I contacted him first and that's just what you do in business, you CALL people to gain a clear understanding of what they want/need.) Well, I never heard from him for any appointment times so I set up service with another company. If you're too busy to call back or whatever the reason, at least let your customers know. I will never recommend Mike to anyone. Kind of sad my experience was negative before I even met the guy.

July 2021 Quoted 4-6mo turn around on piano refinishing…read moreAccepted my piano and $1800 deposit, cashed the check After 12/21 - Called every 2 months, same story Short staffed, high turnover rate, large backlog of projects 8/3/22 one of the owners, Ben, left me a recorded voicemail which said there were just a few pianos ahead of mine and it would be another 2-3 months. It's now a year later, and they do not have the courtesy to even return calls or provide updates. Poor communication, does not return calls, emails, IM's Voicemail is always full, cannot leave messages 8/4/23 - after more than 2 years, still no communication, no piano, did not return my deposit At what point is this appropriate for civil action?

We recently made the decision to restore my grandmothers piano and were totally blown away when it…read morewas delivered today! It looks beautiful and sounds great. Happy to keep the piano in the family!

I cannot express how great the guys were who helped me move into my new house in Rochester, MN. I…read moreactually used another Two Men and a Truck from Burlington, VT who did an awful job. I learned that they operate completely separately and are franchised, yet the guys from the Rochester location clearly had a lot of pride in their location and the Two Men and a Truck name and were very disappointed to hear another location packed my u-pack truck the way they did. They seemed to work harder to make up for my experience in VT. They were extremely kind, friendly, worked to fix broken furniture if they could. Not to mention they were extremely efficient and finished before they estimated it would take. The manager also called and was friendly and helpful as well! I've used this company out of Philly before and had a similar experience! Highly recommend them! I will be contacting them again when I need to move next.

Saw my neighbors couch. Was wrecked on the front edging. Maybe keep it local or and hour away. Long…read moredistance They hurry and don't care.