Great dealer for nice used vehicles purchased a 2008 Ford Escape low milage and clean inside and…read moreout Sammy and his Dad went over and above to please us. They. addressed all of our conccerns with the vehicle changed the oil, new battery, new brakes, new rear window shocks, waxed the car and pinstriped it also. Sammy and his Dad both great people honest, personable. They did everything they promised. Looking for a nice used vehicle go to Victory Lane Auto Sales JW

Its been 3months since my fiance bought an Escape from here. Within the first month the car cant…read moredrive longer than 10 mins without breaking down and now something with the transmission is broken. Shitty cars. And no help from the owner. Now we're stuck with the payments and a car that doesnt drive. I wouldnt buy from here.

FAIR PRICE, GOOD CAR, NO BULL. #1 Let me say, don't try to…read moreundercut Jack. He won't go for it. BUT what you pay is well worth it. Bought a 2005 used Minivan with low mileage of about 127,000 for $3,995.00 after title, tax, and tags $4,900.00. When you go to a dealership, you expect extra fees but let me tell you I'd take those fees any day for the customer service I got. #2 My new old van runs like butter, tinted windows, she's a real beut! On my way home though (40 min drive) I noticed a grinding sound in the brakes. Well not only did Jack give me a 3 month/ or 3,000 mile warranty but when I called and asked him where to go for repairs he set me up first thing the next morning with a mechanic to take care of it for me on the house. When buying a used car, you can go to a private seller and take the risk on what you're going to get, or you can go to Jack and know you're driving out that door with quality and care. For a car salesman, I have to say he was incredibly genuine. You can tell he's a decent guy, small business, and good business for his customers. I've never been so proud and happy with a used car, and I've never been so impressed with this impeccable customer service. DON'T BUY PRIVATE! BUY FROM JACK AND KNOW WHAT YOU'RE GETTING, NOT GUESSING! Thank you Jack!

Keep looking!! Purchased a car from Jack. He was very nice during the sale. After spending 900.00…read moreto fix horn, and oil pressure light, car died about a month late. I called Jack to tell him that the warranty covered nothing. I was called " An Asshole customer" by him. I would not recommend this business to anyone!!! I struggled to give him one star, can't post without at least 1 star!

My boyfriend and I had an awesome experience at this dealership. We were helped by Baja (Cristian)…read moreand Jaryd, both of whom handled our purchase, questions, and concerns with the utmost kindness and professionalism. This place was a breath of fresh air compared to other dealerships we visited previously, it was low pressure, and we left happy (and with a new car)! We can't thank them enough, and we are extremely appreciative to Maus for hiring the right people for the job.

It looks like dealership's reviews need some major updating. STAY AWAY FROM THIS DEALERSHIP! (Both…read more sales AND service). While my wife and I were considering purchasing a Nissan, (and we were not in the market right at that moment), one salesman quickly became two, and the two then became THREE, all ganging up on me, all acting like they were my new best friends, saying "We really would like to see you in a new car.," flattering me and trying to charm me into giving them a yes, all while they were trying to pit me against my wife. A TOTAL TURNOFF. I don't need three people trying to convince me to make a purchase, especially threeA desperate sales people. (I say this from he point of view of having been in sales myself, so I knew their game.) But the service department was even worse. On two separate occasions, they attempted to bully her into getting additional, very expensive service that her car did not need. She was very suspicious because they were very pushy about it, so she took her care for a second opinion at Complete Automotive, a company that has a superior rating with Yelp and will not offer a service that a car does not need. They agreed that Maus was playing games with her. On another occasion, my wife wanted one thing done for service that only an authorized dealership would be able to do. I don't know exactly what was involved in it, but while doing their work, they came up with a list of numerous additional items that they said needed to be serviced, totalling around $6000. When she refused, the woman working with her became snide and pushy, and gave he an entire list of all that needed to be done, then insisted that my wife sign each item stating that she was refusing the service, WORSE, the woman told her that they would not return my wife's keys until she signed the papers. YOU CAN'T MAKE THIS STUFF UP! The commercials make the owner of this dealership look like the nice guy next door, but it all starts at the top. We noticed this type of behavior at BOTH of their stores, one in Brooksville the other in Pasco County. If he has true integrity (which I doubt), he would fire EVERYONE at his stores, from sales managers, to sales, to service managers and service workers and start from scratch. It would be great business decision and good for PR, but when has this dealership ever had integrity? STAY AWAY FROM MAUS!

I have tried to get in touch with the owner, Bill ???(not sure if he really exists). I have nearly…read more2 months of attempts to contact him documented. Horrible situation. Two salesmen have been completely unable or unwilling to help me with this. Honestly, he doesn't even know what I want to discuss because he has not had the courtesy to make any effort to contact a customer. The salesmen show no interest in this matter since one already got paid for his part of my transaction and the other was not involved in my transaction. To any future customers. If you buy from this dealer do not have any expectation of any customer service after you have signed and paid.

Bought a vehicle from Pasco Auto Mart on August 22nd and finally getting it back from mechanic…read moretoday, September 26th. Knew it was a mistake before I ever made it home from the car lot. Transmission fluid was covering my back window! Had to pay $4000 in parts and labor to fix. On top of new transmission valve body, had to replace the radiator, replace catalytic converters and more. Mechanic says there is no way that they were not aware of the many problems with this vehicle! If you are even thinking about purchasing a car from this place, DON'T! They must have seen us coming...Me, my mother and my best friend. 3 trusting females who didn't know any better. WOW! Shame on you Pasco Auto Mart!!!

my fellow americans, i've been to julian's & have to say,,the best service, best price, best…read morecustomer service i've ever experienced! they try more than most to put you in a vehicle! they listen w/respectable ears, treat you with dignity! when others say no, they say yes! fair & honest in a world that's become greedy & unprofessional! bang for your buck, finally! so get yourself to julian's & drive away in a safe, reliable, & stylish car! ty julian's

All I can say is WOW! What an experience dealing with Julian's Auto Showcase service department!…read more I can't thank them enough for going above and beyond to make certain my car was fixed and drivable, due the car overheating. They were honest and showed me why I was in good hands and earned my trust (Which is not easy!) I would recommend them to anyone considering or needing a reliable Auto Service mechanic. There's a good feeling in knowing I've got a mechanic at my disposal that's going to get the job done right and in very timely manner!

Bought a brand new Ford f-150 3 years ago. From. The start we had a battery issue. Took to them…read moremany times for it. For them to Tell us there's no issue. They refused to replace the battery with only a few thousand miles on it. Over time we got use to the sound of it being dead and then would Click over. Finally this year we had to put a brand new battery in it just 2 months ago. This Morning we get ready to leave the truck was Totally dead we had to get jumped and then dashboard said battery low. This is not acceptable with a brand new truck. I have cancer and we ride around with a paraplegic adult son in a wheelchair. What happens if it just stops. I feel our lives are at risk. We only have 30,000 miles on it but this is a persistent problem they won't listen to us!!! Major law suite if we get injured in a wreck Because of this problem. They are no help

After we called to check on the status of the repair, we were told all the mechanics left at 4:00…read moreso it would be the next day. At 5:30 we get a call asking if they could drive it some more to see if the warning light came back on. Kinda odd, so I explicitly said no one has permission to take the vehicle home over night. We're pretty sure they did anyway. Vehicle interior smelled like gas and oil. Seats had grease on them and there were Coke bottle caps in the front seat cup holders. We don't drink soda. They also tried to add 2,000 in repairs for leaky struts. We said no to this and we're then told they really aren't that bad but if they start to clunk to come back in. This place feels unethical and dishonest. We will never be back here for anything.

The sales men Jim and another guy were awesome, and amazing they made me feel at home!read more

overpriced lemons from auctions with problems and high miles.... please stay away and buy private…read moreor from a well known actual dealer

Reached out to employee in used car sales for offer on unit in stock. Received reply just about…read more24 hours later, than he was in process of selling same car. He thanked for offer however. Nothing wrong with a quick fair reply. Surprised that it took almost a full day on a Friday to reply, but other business ops were likely in place. If no further solicitations come into play as requested. The contact and resolve was fair and fine.

The day I took delivery of my vehicle we noticed that the 2nd key Christopher gave me for the…read morevehicle was a Chevrolet key and it didn't work for my truck. I told Christopher I wasn't willing to take delivery without a 2nd key. It was verbally agreed by Christopher after getting approval by Dalton that Coast would provide me with a 2nd key for my vehicle. Christopher ordered a key for me and told me I could get it programmed at my local dealer "no problem" and that Coast's sales department would pay my local dealer for the programming. I received a key from Amazon a week later. Last week I called the dealer near me and set up an appointment and upon bringing my truck and new key in to be programmed found out that non OEM keys are a big problem to program and also often break after a few weeks. It's annoying to find out I was lied to by the sales staff at Coast and now after trying to contact them without a call back for over a week my only recourse is to leave this bad review.

She's a beaut, Clark!" Look at this vehicle! Look at this luxury! Look at this safety machine! Look…read moreat this big ole smile standing next to my incredible salesman, Ethan! Didn't see that one coming! 11 years...yes, 11 years it has been since I bought a new vehicle and I was not looking forward to it in the slightest! Coast Mazda ended up changing my perspective about the whole car buying process. I had been to plenty of dealerships elsewhere shopping around a good month and then I turned into Coast Mazda! Candidly, they were not my first test drive, but they certainly were my last...in a great way! In an, I found "the one" type way! It was the last place I turned into with my 11 year old very used machine, because out I came with my 2026 CX90 black beauty From start to finish, I can not rave enough about my experience at this dealership! My salesman, Ethan, listened and was patient with me the whole way through, he let me take out every single car and model I asked about, was a wealth of knowledge in every car we sat in, listened to my thoughts of exactly what I was wanting out of a vehicle, and understood my strong indecisiveness of colors and patiently waited while I acted like that was the biggest decision of my life! He was a whole vibe, young guy, but an old soul and genuinely made me feel that he cared! I would never forgive myself if I didn't mention Hunter, the Sales Manager in this process as well, because in the end, the sale would not have been complete without his help, understanding, input, and honestly, his positivity! He had great energy and again, in something I was dreading going out to do, he suddenly helped make buying a car a fun experience. Y'all do NOT sleep on Mazda! Let me tell you, I almost did, and I would have missed out on my newest bundle of joy

It's Not How You Start The Deal, It's How You Finish!…read more I recently purchased a lightly used 2024 Mazda CX-90 from this dealership in March 2026. I would have given this dealership 4 out of 5 stars, if not for the missteps that are still unresolved. The showroom experience was average, but the sales experience started well (with exception of the salesman (let's call him J.P.) hovering nearby as I took about 30 minutes to look over the vehicle). He seemed eager, so I cut him some slack. He was not as knowledgeable about some of the nuiances of Mazda as I would have hoped, which is where this review begins to drop - not because of lack of knowledge; rather, how resolving it was handled by the dealership staff. Anyone who has spent five minutes in summer Florida heat can understand the benefits of a cooled car before getting inside. Additionally, my wife has heat intolerance as a symptom of a larger medical condition and Mazda's do not have remote start on the key fob like most automakers. Instead, they have an app that you must have a subscription to in order to remote start the car. I knew this ahead of time, so the remote start on the app versus on the key fob was something I was willing to accept. What WAS and STILL IS the issue is I negotiated one year of the subscription into the deal based on TWO salesmen that J.P. approached when I asked him the duration of the subscription that is included in the sale. They told him it was a year, so he told me the same - as a result, a year is what I asked be written (and was written) into the paperwork before closing the deal. About a week later, Mazda pinged me through the app to let me know the subscription expired in three months (June 2026 rather than March 2027). I'll pay the app, due to the aforementioned reasons; but since I have to do that, I'm going to bring the full story to light for people to see for their consideration. From that point until now (seven weeks), I've been reaching out to the sales staff to have them honor this part of the agreement by extending the app membership directly with Mazda or send me a check for the remaining nine months of the app subscription (least preferred option that I proposed, but an acceptable solution if logistics proved to be an issue for them for the direct extension with Mazda). Since he was my salesman, I started with J.P. with calls and emails to give him a chance to make things right. He took the first call and never returned my further attempts to contact him. After about a week, I then moved on to the first person that contacted me over the phone before I initially visited the dealership to check out the SUV. Let's call him C.C. C.C. took my calls and responded to my emails nicely enough, but that was all. He would always seem to forget to follow up on the issue, and after I reached back out to him, he would say, "let me put a Post-It on my monitor and I'll get back to you", only to disappear until I chased him down again. Finally I got, "I asked the Sales Department to address this, but I guess they didn't. This is my day off, but I'll be back in the office tomorrow to get into it personally." That was about two weeks ago, and I resigned to give them time to respond before posting this review. I've been more than patient and fair, there has been no word, so here we are... It's only a few bucks a month, so the money is not the issue. I've spent more than that in my time to chase this issue. What is the issue is not acting in good faith to honor all aspects of a deal - even when it is in writing. It's obvious these people at Coast Mazda in Port Richey are car salesmen in the purest form - they diligently call you and are responsive to get the deal, and ghost you once they have your money. Be very wary and do not expect them to honor negotiated add-ons even when it is in writing. Perhaps they should consider that just one potential lost opportunity due to the experience expressed in this review costs far more than nine months of an app that costs less than a fast-food value meal per month. Not smart Coast Mazda... Not smart at all.

DO NOT BUY HERE. These guys are con men that cannot be trusted. Bought a car believing that it was…read moregood, they weren't truthful about the state the car was in.

Juan took great care of me.. Very professional and honored his word with everything we discuss. I…read morecame all the way from NC because price was the BEST PRICE and value for the vehicle that I purchased from him 10 out 10 the BEST car buying experience I have had in a long time