We were looking for a professional company that is highly rated. We called many mold inspectors,…read moreasked for referrals from friends and one kept promising he was going to call me, via email, and never did. What we found was that most of them are either too busy or just do not care to help. When I called Michael Azencot's number, he answered right away. Michael listened to my concerns and scheduled an appointment for the same week. We initially just asked for certain rooms to be tested, when the results came back. We called Michael again. to test the whole house. The first time it only took 3 days to get the test results. This time, it only took ONE day! Wow, thank you Michael and Diego. We appreciate you and your professionalism.

Fast response and Owen seemed to be very knowledgeable. He came within the hour because he happened…read moreto be in the area.

We called mold master's out to come and perform a mold inspection for our rental which had a…read moreserious mold issue. They were very professional from scheduling, inspecting and then their report. They were all exceptionally knowledgeable, and we received a thorough report giving us very valuable information. They got to us in a timely manner and explained their inspection process and made recommendations that were helpful. Their rates are fair and we appreciated all we got for what we spent. We would recommend them to anyone with mold issues.

We discovered a long-standing slow leak issue in our downstairs office caused by the previous…read moreowners of our house who contracted California Closets to install cabinetry. Unbeknownst to them, California Closets nailed a cabinet directly into an outflow pipe attached to the upstairs guest bathroom years prior to us moving in! None of our inspectors caught this issue before we moved in because that area didn't get a lot of use, so it was dry during inspections, and covered by other built-in cabinets (a hidden, nasty slow leak!). I was devastated to learn of this issue! We finally detected the issue when mold started appearing on the wall around the built-ins. You can imagine how stressed and shocked I was! So, I researched different companies and decided to try Mold Masters. I was able to schedule an inspection consultation quickly and easily. The cost of the inspection went toward the remediation expense. The inspector displayed the utmost professionalism, was super caring, answered all my questions, and really took the time to make sure that my home would receive impeccable respect. I had an instant feeling of trust that this was the company I wanted to go with. Once I scheduled the remediation, Mold Masters started almost immediately. They recognized my sense of urgency and accommodated my needs. The remediation team was amazing - super caring, careful, and respectful of noise and working hours. I was able to see progress and get updates real-time. They completed their work in under 6 days! They did an amazing job cleaning every last spot of mold. The structure of my home was intact, and I felt like the problem was solved! They did such a great job on the clean-up that I wanted them to do the rebuild too. This was another amazing experience with a wonderful contractor point of contact who made sure I got everything I needed fixed, down to the last tiny detail. They handled everything with the utmost care and respect. They were on time every day and respectful of the amount of noise. Additionally, this was not an easy job - they had to work around my water heater in a small corner... I was amazed at their artisanship, matching paint, flooring, etc. They completed the rebuild, paint, baseboards, trim and all in 6 days!! I am beyond pleased with Mold Masters' care and quality of work. I would highly recommend this company to anyone with a mold issue from start to finish!!

I would like to recommend AEROSCOPIC for any of your leak repairs and mold issue. Jacob the job…read morecoordinator who helped guide the project from the demolition to the rebuilding was excellent. He was very helpful and made a very difficult situation into a much more manageable scenario.

It was a pleasure dealing with Aeroscopic Environmental. Michelle kept me informed throughout the…read moreprocess, taking my numerous phone calls and answering my numerous questions. She remained professional, despite my frustration with the repairs necessary in my home. She kept me informed and worked with our property management company to get approvals processed for the scope of work to be completed. She understood my urgency and scheduled a crew right away who did an excellent job of removing mold and containment throughout the process. The drywall repairs, painting, and color match were all done within two days. I'm very pleased with quality of work performed in my home. I can't even tell where the damage was previously the work performed by the job crew is immaculate. They did not leave a mess behind for me to clean. Everything was left in order baseboards drywall paint everything looks fantastic. Carlos was the lead tech for this job. He made coordinated and insured that everything ran smoothly to get this job completed. I'm so grateful for this team. For the professionalism and quality of work offered to me as a homeowner. I'm so relieved to have my home back in order and all of the repairs completed. Thank you, Aeroscopic Environmental. It has been a pleasure.

I really got lucky finding this company. We had some questionable cement board as we were having…read moreour kitchen remodeled and Steve helped us test a sample to make sure it didn't have asbestos. I've got to tell you how waking up without the stress of asbestos on my mind is pretty amazing. Breathing easy. Thanks again, Environmental One!

Was incredible quick and wonderfully helpful. Absolutely recommend as he was able to come in day of…read morereaching out and run a scan for our kitchen. Absolutely recommend to anybody who needs quick service.

Reasonable prices and a very professional, knowledgeable team. I first spoke with Cici for a…read morequote--she was so friendly and helpful that I decided to book right away. Alexis came to collect samples and called to confirm before arriving early. He did a very thorough test and was very respectful of my place. When I mentioned my home is shoe-free, he kindly put on shoe covers without hesitation. Fantastic team! Hopefully I won't need their services again, but if I do, I'll definitely return.

This is the second time I've used JLM and I'd still recommend them. I'll list the pros and cons of…read moremy experience. Positives: Friendly customer service. Good communication and quick scheduling. I was able to have a technician come out the same day I called to schedule. The technician was extremely friendly and helpful. He answered all my questions while he was concentrating on the testing, set up etc. He was careful with his words meaning he didn't cause any unnecessary stress or anxiety. He wasn't pushy and was conscious of the cost while also recommending what samples are needed or suggested. He was clean and careful. Cons: Expensive compared to other mold testing companies. The invoice can quickly add up. I originally planned for about $800 ($500 base fee plus $75 for 4 samples). I added on asbestos test and that brought my bill to over $1300. In some ways I see this as a positive though because you get what you pay for (I hope and can't compare to any other company). My whole house wasn't moisture mapped as I was told it would be. The tech said they only focus on the reported areas of concern. Not a big deal but would've been nice to know. I kept getting rescheduled by 15 minutes. The tech was running late then running early so that was a little confusing. I jokingly asked them if I get compensation for the changed appt time since I signed the contract already (they charge $150 for any changes). They said no. The report is a bit confusing as it was the first time. The most annoying is that in the asbestos report they suggested further testing. Likely costing another $1000 or more. I thought I was already paying for the best testing. This feels a bit like a trick in some ways. Overall I'd go to JLM again. I suggest to do some research beforehand though to know exactly what you need done (AND WHY meaning are you renovating or just wanting to know for health reasons etc) so you don't get unneeded tests or costs.

"Multiple Layers" of Deception and Unprofessionalism…read more.. In my correspondence with Gene K., a representative of Scope Environmental (cut and pasted from Yelp chat room) mentions "We can definitely help. Our asbestos inspection, survey, and lab results pricing is very competitive. It's $625 for the inspection and report. Each sample is $35. No other fees. Generally, results and reports will be available within 24-48 hours". Gene K. also mentioned the following "Some samples have multiple layers, and that can not be determined prior to taking the physical sample. You are welcome to call in so that you can properly comprehend the procedures". However, UNDISCLOSED FEES can creep into the price charged to the customer, e.g. such as the need to test "multiple layers" of one material; so, "No other fees" is (deliberately) misleading and therefore, deceptive. A field inspector (Daisy Flamenco) of Scope Environmental, arrived at the project site and upon seeing the area that needed sampling, asked the homeowner for a ladder to get her modest stature to the sampling material areas. When sampling the ceiling, Ms. Flamenco was barely able to reach the sampling surface (needed to be on her tippy toes), even with a step ladder (provided by the homeowner). ALL sample takers must come fully prepared for all conditions at the work site and not rely on the homeowner to provide tools, equipment or assistance of any kind to do THEIR job! Ms. Flamenco was dressed casually, no respirator or other appropriate protective equipment or gear, which is not only hazardous to herself, but sends the message to the homeowner (overseeing the work), that asbestos is really not that harmful. Even two and a half years following the end of the COVID-19 pandemic, it is appropriate if all workers who enter a home, to wear a mask or at least offer to wear one, but Ms. Flamenco failed to show the occupants of the residence, such consideration. Most (professional) people return to bad pre-pandemic habits, even if to protect the home's occupants from the common cold. What is really inconsiderate and unprofessional, is that Ms. Flamenco had disturbed suspected asbestos containing materials by scraping and cutting away material from parts of a furnace and its ducts, leaving the furnace and ducts out-of-order, i.e. if no asbestos or other harmful materials were found, the furnace and ducts could not be safely and effectively used without first repairing them. Leaving carcinogenic materials exposed (cutting, scraping or otherwise removing and exposing asbestos) to those who live at the work site, is hazardous and unprofessional and should never be done this way. Exposing harmful materials puts people and animals at risk of exposure to carcinogens and asbestosis causing particles! Asbestos sample takers should take measures to seal or otherwise cover, exposed asbestos containing materials (when they are through sampling them), to protect home occupants. This experience was a wake-up call to how incompetent workers can make a bad situation, worse!

After my plumber discovered extensive sewage leakage beneath my house, we needed immediate cleanup…read morebefore any repair work could begin. We contacted Scope Environmental because they specialize in a wide range of services, including sewage and mold remediation. Veronika was courteous, highly responsive, and scheduled a team to come out the same day. Peter and his crew were professional, efficient, and thorough. They quickly extracted the standing water, debris, and sewage, then applied absorbent materials to the wet areas to remove moisture. They also installed heaters and drying equipment to prevent further damage. I appreciated that they returned over the following days to monitor progress and ensure everything was drying properly. Their support during such a stressful situation made a world of difference. I highly recommend this reliable, family-owned company for anyone needing this kind of emergency cleanup services.

Jeff was great! On time, friendly, fast, and ensured that we quickly got the test results we…read moreneeded. All of this after we had looked into half a dozen other companies that didn't or wouldn't do asbestos testing. It's a shame that we likely won't need their services again anytime soon, but would definitely recommend them to anyone looking.

Great company to work with and they had results and reports very quickly. I am having them come…read moreback out for a more comprehensive assessment. Jeff is wonderful at helping to actually understand the res. Recommend MLA!

Service was great, speedy, professional, accommodating and customer service based…read more We received the report in a very reasonable amount of time.

They're great! Communicative and awesome. A+++ Drue, specifically, was my point of contact.read more

Expertise - Sean was a wealth of knowledge; he took the time to explain everything in a…read morecomprehensive manner. Dealing with mold can be a very scary and nerve-wracking experience, but he was able to effectively dispel all the misleading myths and was able to frame the discussion in a manner that was both comprehensible and calming. Honest - based on his observation, he informed us which tests were necessary without trying to upsell; he made sure to inform us of all the cost/benefits of each test requested. Definitely would recommend LA Mold, especially when dealing with such a misunderstood, intimidating issue as mold.

Sean is the BEST!…read more Other companies have come and done the bare minimum, and so their air tests said there was no mold here (despite the strong stench in my bathroom that clearly indicates the present of mold). My health is suffering because of this mold, and even though I shared that with the previous mold inspectors, they didn't seem to care. Sean cared though. He is super knowledgeable and used his skills and gear and was able to prove that there is mold here. So now I can finally get it remediated. Thank you, Sean! So grateful for you!

Great company and first time using them. Kent was in the…read moreoffice and was able to setup testing the next day to get the ball rolling. He was also very helpful with random questions I had and other tid bits of knowledge about asbestos. Jay (my tech) was informative and thorough when taking samples and images of the areas. He was able to answer questions I had while he was taking samples. Both were professional and friendly. The lab team got me my results back in a timely manner with all the details.

A decent company that does good work with regards to testing. My main gripe is lack of clarity and…read moreresolution of an issue that I had brought up. When I wanted some testing done, the deceptive thing they said was that I can do multiple tests for one price. So I clarified that if I were to test 3 rooms, it'd be the same price as 5 rooms and they said yes. So I literally said to the representative " so whether I test 1 room or 5 rooms, it's one price and she confirmed yes. Lo and behold I get slapped with a charge 5 different rooms. Well I called to clarify, they told me it was one price but per room. I was frustrated because that was my default assumption. It's like going to a restaurant and ordering something and the server says "all pastas are for one price whether you get 1 or 10, it's all one price" and you order 4 pastas for the family and 4 more to go to take home and they slap you with a bill for 8 pastas and tell you it's one price but for each pasta. Well duh! That's everyone's default assumption. You making that qualifying statement serves to confuse the customer. It feels like a deceptive tactic to make it seem like all tests are for one price in order to bait you into more tests. It left a bad taste in my mouth honestly. That being said, the worker was nice and the job was done which why I can average out the score to 3 stars. Would I use them again.... Maybe, but I may shop around a little more.