Always very helpful and great customer service!! A great…read moreresource in our community!! If they don't have what you need in the store they will get if for you quickly.

Stopped in because I try to always buy my cases of printer paper here instead of big corporate…read more Have bought stamps, punches, desk chairs etc in the past. I was shocked to see not a single employee -including the boss- wearing a mask. I wore my mask to protect THEM but they apparently care about my money and not ME. I'm probably done.

You want a guarantee your print job will turn out the way you'd like? I have confidence after my…read moreexperience that, if you deal with the right people at this store, you'll get exactly what you need. Initially, I was completely unimpressed with the customer service provided when I picked up my online printing order. The final product was grainy and pixelated, and the pixelation had not been apparent in the online preview of my print job. When I picked up my very large, poster-sized print, I made it very, VERY clear that I was not satisfied with the final product, which was already paid for. The associate helping me, who was apparently the printing department manager, was NOT helpful and displayed a complete lack of understanding when it comes to customer service. She listened to me express (very politely) my frustrations with the product I was picking up, looked me in the eye while I told her I was dissatisfied, and LET ME LEAVE, having paid for the print job online the day prior, without offering any compensation or apologizing for anything. I told them I realized the file size may not have been as large as it needed to be; the issue may have been with my lack of understanding in the first place. My issue was not with their services per-se, but with the complete lack of customer service I initially received. That being said, after sending a comment/complaint to the Office Depot website, I received an email and a personal phone call from the store's General Manager, Kenneth Johnson. I have NOTHING BUT AMAZING THINGS to say about this man and his customer-service-centered mindset. He knows how to treat his customers and knows how to ensure they'll come back. He offered me a refund, and --more importantly to me--an apology. So, all-in-all, although my initial experience here was not what I had expected, this store's GM blew my socks off with his customer service skills. Seriously, take your business here and if your job or purchase requires any special attention, ask for Kenneth!! Although my experience at this Office Depot started out negatively, I am giving this business 5 stars because of the EXCELLENT customer service I received after expressing dissatisfaction with my initial experience.

Print department was very helpful and accommodating. Deborah was especially helpful going out of…read moreher way to help.

Love this Office Depot!…read more They have always been able to take last minute, urgent book binding jobs for me and deliver perfect craftsmanship. I trust them to take my portfolio pages printed painstakingly at home and bind them together in a neat and meticulous little package. Aimee was particularly helpful. She even mentioned a coupon I could use for my recent purchase. Employees are always proactive in seeing if you need help. This is my go-to place for professional office supplies and services.

Horrible customer service reps…read more "Andi" was totally disrespectful with the answer, asking if we can use the printers/scanners, "that's what they're there for" made totally unacceptable comments to the elder people in front of me. SMH if you don't like your job do something else.

To assist a family member across the sound with specific office supply requests, it was great to…read morefind this convenient location in Silverdale (5/28/26). Well labeled aisles, well stocked display areas that also provided various selections at reasonable prices. One stop and I was able to purchase everything requested. Customer service was prompt and efficient. I also signed up for their frequent buyers program and received a $10 discount off a future $40+ purchase. Thankfully, there are other Staples locations to redeem this at. But in my case, it'll be a return visit in Silverdale or the Bothell site.

Liza, at the Silverdale WA Staples copy center is pretty darn amazing. I came in to make some…read moreprints for a stewardship activity I was leading at Mt St Helens. Liza not only helped me get them printed but she did it ahead of schedule. Thank you, Liza! You really helped me out. Thank you!

I just went in the Port Orchard Staples store. I scanner and Josie helped me . He explained…read moreeverything to me and helped me pick the right scanner printer for my needs. Thanks Josie for all your help.

My wife owns a home daycare business and buys much of her office supplies, board games and supplies…read morefor arts and crafts here. I buy fun stuff like computer peripherals and Norton 360 here since Staples always has the best price--especially for Norton. But anyway, we were in the store today, found everything we needed but boy! did we get a surprise at checkout. Robert, our cashier, brought up my wife's account and announced that, thanks to the unredeemed points we'd built up on her Easy Rewards program, not only were we getting a THIRTY-SIX DOLLAR discount, but we had an additional $20 off added to the account. And talk about your perfect timing--today was the last day of that deal!!! Robert's boss Virgil, who'd been standing nearby, explained how we'd qualified for all that savings and why it was important to check the app. OK, we don't but if we did, we wouldn't have gotten that great surprise. You could see and hear how happy he, along with Robert, was that the store could award us these savings. So Robert, thank you for being our early Santa on these few days before Christmas. You really made our day. Here's wishing Santa is as generous to you and yours as you and Staples were to us.

Best customer service by far! They were very helpful and responsive. I'll be back for my printing…read moreneeds again for sure.

The lady behind the counter helped me immensely. She was sweet, kind and professional, and…read morecourteous.

I brought my computer into the Chehalis Staples to be serviced and was waited on by technician…read moreAlanna. I am 76 years old and not computer savy but I could ask her anything without feeling foolish. She was friendly, knowledgeable and had my computer up and running in no time. She is an expert in her field and I could see how much she enjoyed what she does.

Printing Department Review: I had a last minute task to…read moreprint off name badge from copies of our high-school yearbook. Jason in the print department was so helpful and made the task easy and smooth providing expertise to all of the challenges I faced. I cant thank him and the store enough for their assistance! Five stars all the way!

My postponed wedding reception was in 2 days and a half dozen guests cancelled last minute due to…read morevarious reasons related to COVID (go to hell, delta variant). The kind employees at the print center were friendly, accommodating, and efficient. With a ton things going wrong on top of regular wedding stress, they made reprinting programs and seating charts easy. Kindness is often underrated, but it can make a huge difference in someone's day. Thank you!

I have tried use the Ballard Office Max on Leary Way. I've given up as of today…read more I tried to get copies made yesterday and the machine didn't work. I asked for help and the red headed man in the print department said I could put in a order at the print desk and get them tomorrow. Note: I need 2 black and white 8.5 x11" copies. Today I went in and made 5he copies on my own. The ink was low and what I got back was two gray and white copies with stripes going vertically through the page. Once again I asked the red haired fellow for help. He would not even look at me. He told me to order from the desk and I could get my 2 copies tomorrow around 5:00. I've paid for the prints because the photocopy machine thought it had printed good copies. This man is curt, lazy, and very rude. Save yourself the headache and go elsewhere.

I came in with a phone that had my file on it some where. I wanted to get the files printed, The…read morelady behind the print counter called for an employee to help. He was able to find the files, send them to the shop and we were able to print them. His name was Calvin and he went out of his way to help me. I was so grateful . It was such a nice experience to have someone care.

Trinity in the printing area is wonderful! Thank you for going above and beyond! thank youread more

I am telling you right now to support your local Office Depot and Office Max stores because the…read moreemployees are genuinely the best and the stores have everything you need for Office and Shipping! It seems easy to order stuff online these days but I tell you, no business like Office Depot comes in clutch when you need that ink toner, shipping supply (AND shipping service), copy services, aaaand office furnitures and tech stuff last minute. They offer competitive pricing on all their goods and they also price match on ink toners (must be exact same product and brand of course). They also have stuff on sale for seasonal goods, always have office supplies in the clearance section so stop by there before going to look for the regular price stuff! What is most important for me, as with any in-person shopping experience, is customer service. This Office Depot at Lakewood Towne Center has the most helpful staff who are knowledgeable for your tech and office needs. The aisles are clean and well stocked, easy to walk around to find what you need. Did I mention they offer USPS, FedEx mail service here? Lorrrrrt I was born today when I learnt this. If you're not able to print your label for prepaid USPS label and you know that trip to USPS just for them to scan and print that label for you is gonna be like a trip to the DMV, come to Office Depot! They got you. Lastly, the Lakewood Towne Center Office Depot has ample parking lot and its next to Ulta and Barnes and Noble too so it's like no brainer for me to go here. Thank you Office Depot!!!

Kyle was excellent! He was knowledgeable and very helpful getting flyers printed for my lost pet…read morewith compassion and urgency. I would recommend him highly