On Friday, January 30, 2026, at 3:30 p.m., in the middle of the time period when Baltimore County…read morewas encased in ice, I came home to my townhouse and had a backed-up toilet from a frozen pipe and then a water spigot feeding the toilet broke off - causing a flood and a geyser like Old Faithful. I was a prior customer of TNT. Although it was late on Friday, during a time when ALL plumbers were working non-stop on emergencies, Dan answered his phone, calmed me down, helped me turn off the water feed to the house, changed his schedule and came out to my house the following Monday morning, fixed the problems and recommended a great water damage restoration company. So, I am saying that, of course, Dan is an excellent plumber, but he is much more. When I was in trouble plumbing-wise, he dropped what he was doing on a busy day and rescued me. So, I say make him and his son and TNT your plumbers for life. Greg Lardieri

We hired TNT plumbing to address a leak on a vent pipe that appeared beneath our master bathroom…read more He canceled the first day and charged us $175 (this price includes a $20 discount since he had to cancel). He mentioned they may only be able to do the consultation since they had another job, so from the very start I felt like we were receiving rushed service. Dan and his apprentice spent a little less than an hour knocking holes in our drywall (in one closet he just started hitting the wall with a hammer) only to make his way up to the attic to tell me we had a roof leak. As I had mentioned in my original consultation, this was in fact a vent pipe leak that I would have been happy to pay to have addressed. Instead, we went through two roof consultations before I crawled up in the attic and fixed the vent pipe myself. I tried to reach out to Dan to let him know this was actually a plumbing issue and received no response. We found TNT through one of the Yelp project requests and I deeply regret choosing them as opposed to some of our other options. Between the price paid, the lazy investigation of the pipe, and the lack of response when I reached out to have the situation rectified, I am seriously disappointed with their service.

Ricardo and his team should be teaching the class on customer service. He's an perfect example how…read moresmall family-owned businesses can outcompete larger organizations. This man will hustle and break his back to earn your business and build a relationship with his customers. He takes pride in his work. I cannot recommend this place enough. On a Friday afternoon, I reached out to ~5-7 vendors to assess a broken HVAC in a DC condo. Ricardo was able to come out IMMEDIATELY at 8PM on a Friday night. He did a quick dusting of the unit which hadn't been serviced in a while and even went to the roof as a part of his diagnosis. After sticking around for a couple hours trying to find the source of the problem, I was mentally preparing myself to pay a diagnosis and service fee, but there was no such thing. What signaled to me Ricardo was top notch was the fact that this man lives in Baltimore, easily a 50-minute commute from where I was in DC. He didn't leave until I was satisfied with his work until 930PM on a FRIDAY night. This type of service is difficult if not impossible to find. Ricardo patiently explained what the problem was, why I wouldn't have working AC after he would leave, and what my options were. He was very transparent with pricing, sent over a couple of quotes, and laid out what install schedules would look like depending on which manufacturer I went with. He and his team came in Tuesday and the install lasted about 7 hours. Fully working AC in less than 2 business days at a reasonable and competitive price. You cannot beat that.

All the reviews you see here are five-star ratings, but they are misleading. In reality, Ricardo is…read morerude, unprofessional, and does not know how to communicate properly with clients.

Daniel was very responsive and was able to get out to check out our hose bib leaking issue quickly…read more Communication was clear and very responsive. Thankfully they were able to find our issue was not as big as we originally thought and adjusted their estimate to a fair price for an easy fix. Would highly recommend!

Daniel did a phenomenal job helping me to understand various issues with a new single family home…read more He gave examples of both cost effective options as well as more comprehensive repairs for every plumbing issue, and made minor repairs all in one visit. Will definitely continue using this company

I've had two frozen pipes that burst recently. Aqua Plumbing was quick, efficient and professional…read more Highly recommend.

They opened both my indoor and outdoor sewer clean-out points and did not properly reinstall the…read morecovers. I had to call them back to fix the indoor cover because my basement smelled of sewage. Didn't realize the outdoor cover was installed improperly until it just slid off while I was mowing my lawn.

Ebenezer plumbing did a great job with our plumbing requests and their estimate was significantly…read morelower than what we had from other plumbers. We had an evacuation pump replaced and a gas line capped. They showed up on time and finished quickly. I'd highly recommend them.

I reached out to Yelp in February due to the safety overflow valve on my water heater leaking. I…read morereceived an immediate reply from khuma with Ebenezer Plumbing and Drainage, who offered to come that evening to deliver a free estimate or the next day if it was more convenient. We set up a time to meet the following day. The next day Khuma texted me when he was in route and arrived on time with his assistant, They both put on shoe coverings before entering my home. After taking a look at the heater he assured me he could check several systems to find the culprit and gave me an estimate. The work was completed in about an hour. He then showed me the various systems he had checked as well as the results. He ended up placing a new valve on the overflow system. He cleaned up the work area when he was done. He also took $50.00 off the quoted estimate and charged me $200.00. I found Khuma to be polite, and concerned. The quality of the work and the knowledge he demonstrated in the type of water heater system was impressive. He even quoted the amount to replace the entire system. I placed his name in my call list under plumbers in case I would need future help. I would definitely recommend him for anyone needing help with a plumbing issue. LB Feb, 2026

Fast service. I had a leaky water heater that needed to be replaced and they were super responsive…read moreand had my old unit removed and the new one installed the next morning. Great price! Great job!

We had an emergency when our pipes burst due to the weather. DMV Power responded to our Yelp…read moreService Request in minutes. Within the half hour they arrived, assessed the damage and promptly began the repair. Services were priced affordable and the serviceman was professional and helpful. Even taking the time to explain ways to winterize our home. We strongly recommend this business for your plumbing needs.

Plumb Cheap was contracted by Lowe's to deliver and install a dryer. Lowe's had been giving me…read moreproblems with the delivery and install. When things were set (three months later) with Lowe's, their contractor Plumb Cheap had called to make the appointment for the delivery and install. What a great experience I had with Shawn after such a terrible experience with Lowe's. After three months of being disgruntled with Lowes, one might expect that I was quite frustrated with the whole process, and I'm sure when I talked to Shawn to make the deliver appointment my frustration showed. Regardless of my attitude, Shawn has given me an absolutely exceptional customer experience. Shawn had taken me from being totally frustrated to feeling elated as she had taken control, contacted Lowe's and made sure the delivery and install went smooth. It was a pleasure working with Plumb Cheap and I truly feel lucky that they were the contracted plumber. The important piece about this whole situation was, the washer was to be installed by Lowes, but they did not do the install by the time Plumb Cheap came out to install the dryer. Plumb Cheap, rather than keeping the tenant inconvenienced any longer with no washer/dryer went ahead and installed the washer. It can't get any better than this. This is a remarkable company, great service, great customer focus. Definitely recommending this company for your plumbing needs.

Great experience from the first phone call. I spoke with a real person, who could confirm the…read moreavailability of the plumber and a ball-park cost of the job. Plumber arrived as scheduled, completed work as anticipated. Followup communications were efficient and professional. Everything I want in a plumber - good communication, good work product, predictable cost. Will use again.

Josh was impressive with his work! Gasoline and stove installed before bad weather, also installed…read moretoilet i haas purchased. He got the job done.

Completed the job on time at the agreed price. Josh took the time to review regular maintenance…read morechecks as well as provide regulatory changes that homeowners need to be aware of. Josh was neat and explained step by step what he was doing and why.

The technician is understood very well and explain the project in detail. He is very kind and help…read moreme making appointment for the other technician.

while their customer service team is very nice helpful, the rest is not. We installed a very pricey…read moregeothermal unit with them several years ago and with our membership, they are supposed to come check things out a few times a year. They have missed several appointments after us waiting all day, with excuses ranging from traffic to broken down trucks to just not calling or showing up. Their last visit a few weeks ago (where they didn't show up the day they said but came the day after) they found so many problems that they said they absolutely needed to talk to me about it while my husband was home. Set the appointment....never called, never showed up, nothing. We have since had a 2nd opinion where none of these problems were detected. We are switching companies! I don't usually leave reviews, but I got so tired of my time not being respected, I felt I had to.