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Baltimore, MD

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2 years ago

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2 years ago

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3 years ago

Dustin was amazing. He even cleaned up after he left. Class act. Very pleased And would use them again.

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3 years ago

Dustin is amazing!!!! seriously the best guy! he's so quick and professional he has saved us more than a few times!!

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3 years ago

Prompt and excellent work, all done smoothly and on time. Well done all around. Recommended.

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5 years ago

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Katie A.

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7 years ago

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8 years ago

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7 years ago

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Ehrhardt Brothers Quality Plumbing - Bathroom remodeling for showcase home. Faucet. Toilet. Tub. Shower. Vanity. Ellicott City Md, Columbia Md, Marriottsville, Sykesville

Ehrhardt Brothers Quality Plumbing

(151 reviews)

Rick came to house yesterday to replace an old utility sink which was going to need some work. I…read moreunfortunately, bought the wrong hardware for the new sink. Rick quickly said he can look after that and I scheduled an appointment for the next day. This project involved several aspects of a plumbers profession (old pipes, drain that didn't drain etc.) and Rick was on top of it. Rick was pleasant, explained the process involved and completed the work efficiently. He left the area near and tidy. I am very happy with the completed work! Thanks Rick!

Saved by Ehrhardt Brothers Quality Plumbing! (West of Baltimore, a.k.a ColumbiaPlumber)…read more Sunday evening, our water felt less hot than usual. Monday, it was only as warm as we keep the house, and only as much water as there is in the pipes! Our gas water-heater failed! Bad timing, too. Last week was what Chicago calls Fools'-Spring ... around 70°. But this week was back to Second-Winter, 30° (Mar 2026). And the next warm days, which Chicago calls the "Spring-of-Deception", is still ten days away. There was water leaking from the heater. This is considered the calm before the 50-gallon tsunami. If this is home-remedy advice, First call a friend who has successfully navigated this problem. Next shut off the gas and then the pilot. Next shut off the water inlet. Your friend will have at least one plumber to recommend. (They will enjoy that...) If your garden hose isn't frozen to the spigot, drain the water tank. If frozen, spend a sleepless night with the 24/7 plumber's number on speed-dial. We chose #2.  We made it through the night. Two of our friend's recommendations were small-businesses, our preference, and we asked all three for quotes and availability. Ehrhardt was ready to offer a price based on our descriptions and photos, of course with caveats for anything unexpected. I considered their bid to be a pretty-penny, but I'll say it was less than our friend's expectation, and more than our friend in Cleveland expected. A fair price. They came the next morning, and it might have been sooner if we had called right away. We cleared a path for them through the house, and they had the water heater replaced in 90min. Impressive. We went out for St. Pat's. But what we should have done was what they told us: check the pilot light for about 30min, and test the hot water after 60 to 90min. We came home to cold water. I'll admit some grumpiness. We called in the morning, and they came back in a jiffy (our apologies to everyone else who had appointments that day). In 30min, they figured it out: a faulty pilot in the new, just-unboxed water heater. They had a replacement part over-nighted. The next morning, in 30min, done. This time we did as told: checked the pilot after 20min (and nervously, an extra time again after that). Still lit! The second time we checked, the hot water outlet was noticeable warm. By 60min, hot water from the faucets! By 90min, much to relief of nearly everyone i know, a piping hot shower. AAAAAHHH :-) Ok, so how does three visits equal 5-stars! The hardest question answered first: Because the problem was the manufacturer's fault, and Ehrhardt handled it flawlessly: Excellent communication by Ehrhardt, priority attention to our problem, no excuses, just fast resolution. Great service staff, from the office to my house. Fair price. I admit that I'm writing this in the after-glow of that hot shower. This could be the start of a beautiful situationship.

Saffer Total Home: Plumbing, Heating & Electrical

Saffer Total Home: Plumbing, Heating & Electrical

(93 reviews)

Arcadia

I called Saffer plumbing because I was having an issue with a slow drainimng kitchen sink. The…read moreperson answering the phone was polite and pleasant to deal with. They were able to meet the daily time constraints for an appointment within a week. Although, I do think evening or Saturday hours would be helpful for those of us that work the same hours that they are currently open. The person coming to my house, Joseph, called beforehand to say he was on his way and showed up exactly in the scheduled time frame. I explained my issue and he got right to work. He even answered all of my questions without being bothered. It took some time to snake the drain and replace the old vents, but it was done well within a reasonable time frame. He even brought up Saffer's "Safer with Saffer" club membership which saved me 10 percent on this visit plus free estimates on future calls and even discounts with some other members in the program plus a whole lot more. It is well worth the $100 yearly cost. As others have said, they are not the cheapest but they are the best and I would have to agree. People always want something fixed on the cheap, but what they don't realize is you truly get what you pay for. I have learned it is almost always bettter to pay a little more the first time then have to pay twice for something because it wasn't fixed right. I would recommend Saffer, and Joseph in the future, and will definitely use them for plumbing and potential electrical issues.

Unfortunately, my experience with this Saffer Plumbing was extremely disappointing, especially…read moreconsidering how expensive their services were. What should have been a straightforward hot water heater installation required five separate visits and took a total of five weeks to fully resolve. During the process, the company damaged my flooring, which they eventually replaced. They also removed a door and initially failed to rehang it. In addition, molding was removed and never replaced. I had to repeatedly follow up to get these issues addressed, turning what should have been a simple installation into a prolonged and frustrating ordeal. Not a single acknowledgment from a problem nor an apology. While some of the damage was eventually corrected, the poor communication, lack of attention to detail, repeated visits, and extended timeline were unacceptable--particularly given the high cost. I would expect much better coordination, care, and accountability from a professional plumbing company.

Abend Services - plumbing - Updated October 2026

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