Outstanding service from this company. We dealt mainly with Evan and Lindsay, and they were…read moreresponsive, competent, pleasant, unfailingly so. They also presented the data and details with great clarity. Highly recommend this company.

Evan is extremely inflexible. He made the process a nightmare for us because we did not have…read moreadditional backup funds that he insisted on that were not closing costs or otherwise required by law or banking regulations. I sold off some stock to cover these costs, and when I had a hard time getting the recent sale transaction receipts, he stalled the entire process until I did, even though, as I said, the additional funds he insisted on were neither closing costs disclosed in the disclosure statement or required. They were simply funds he wanted to see us have. In fact, there were refunds on the closing costs because we had more than enough. On the day of the mail-away closing, we were rushed to get to work, they slipped in an agreement to allow them to re-verify all our information after closing, including our bank information, salary information, everything. We had no way to ask questions, show it to our attorney, nothing. Then, after the loan closed, we were told we would have to have a "post closing" audit of our employment and salary by our employers just a few months after our employment information was submitted to them and verified. I have never seen this before, anywhere.

I've used Josh Ulmer and his team at CrossCountry Mortgage several times, and I've been absolutely…read moreimpressed every step of the way. I've recently purchased a home out of state and relied on Josh to handle the financing, with very little advance notice. Despite the short timelines, the process has never felt rushed or disorganized. Most of these transactions have been on roughly 30-day timelines, and Josh and his team have consistently made the process smooth, straightforward, and stress-free. I've been extremely happy and satisfied with the service I've received every time, and I'll continue to use Josh and his team at CrossCountry Mortgage for my future home purchases. I highly recommend them to anyone looking for a mortgage team that knows what they're doing and delivers on their commitments.

The amount of personal contact was reassuring. Availability of staff and their competency made the…read moreprocess easier to understand. Also, the fact that Josh was able to make a last minute change for the loan and the closing went off as scheduled saved us a considerable amount of money! Further, he came to the closing to meet us and see that all went well! All in all The Ulmer Team were TERRIFIC.

Working with Vincent was truly one of the best part of my home buying journey. No question was ever…read moreto small, his patience, professionalism made what could have been a stressful experience feel much easier. As a first time home buyer i was nervous, and anxious but Vincent knowledge and dedication put my mind at ease and we executed the plan. I am a homeowner and I'm grateful for my good friend that connected me with Vincent. I will forever be grateful because you were so helpful and believe in me when i had doubts. Thank you!

I'm not exaggerating when I say Vinny and his team are hands down the best!!!!…read more His knowledge and experience and KINDNESS goes beyond expectations. As a veteran family we are forever grateful to Vinny for his amazing work and dedication. We have closed 3 mortgages with him and will continue to refer him to friends and family members as long as he is in business!! We love you Vinny! Thanks again for everything!!!

Bryant Ruiz at Group One Mortgage is a personable and very knowledgeable Mortgage specialist. He…read morewent the extra mile for me, followed up on all the little details and and made the whole mortgage experience a stress free as possible. If he didn't pick up the phone right away, he always returned my calls as soon as possible. If you need help with a Refi, short sale or want to take advantage of one of the many programs out there, Bryant is the guy to call..

I recently closed on a new home and worked with Bobby Bashwiner at Group One Mortgage for the loan…read more Bobby and his team made the entire process painless. I met with Bobby on a Saturday morning which is important because I'm gone all week, and the application took maybe 20 minutes to complete. From there Andrea and Christine took over and communicated with me every step of the way through closing. The only surprise during the entire process was when a few days before closing Bobby called to let me know he was able to secure a rate that was lower than I had locked in, saving me tens of thousands of dollars in interest over the life of the loan. I'd give them 10 stars if I could!

Gary is the best in the business. His knowledge about the area and keeping costs low while…read moresearching for a home was extremely valuable to me. I have connections to a large wholesale mortgage company and received their "friends and family" discount, but Gary at Compass Mortgage blew them out of the water with better rates, better customer service and knowledge, and lower cash to close. What more can you want? Seriously, if you are looking to buy a house or refinance, Gary is your guy to get it done. Thanks again Gary! I really appreciate all the hard work you put into making sure I could purchase a beautiful home for my family.

From the owner: The resourceful and skilled team at Compass Mortgage LLC is eager to help you reach your dreams. If…read moreyou need an experienced Juno Beach, FL Mortgage team focused on precision, give us a call.

If you're looking for a mortgage loan and want exceptional professional service, I would 100%…read morerecommend Arch Mortgage. Steve Maione and his team went above and beyond my expectations by providing outstanding customer service during each step of the arduous and sometimes hectic process of obtaining a mortgage loan. They are extremely knowledgeable and experts in their field and were able to address and guide me through some complex situations in my transaction. A few times when the circumstances stressed me out, they took the time to personally call me and explain anything that I didn't thoroughly understand. I felt like a priority from beginning to end even when they were very busy with other clients. I originally started this mortgage process with my Bank thinking that it would be easier but my mortgage file was instantly farmed out to some random agent that was not even in my time zone. I immediately had issues getting in touch and communicating and for several days received no response at all which is stressful during a time where every day counts and the clock is ticking. I recalled then that I used Arch Mortgage in my last home purchase years back and that Steve managed that transaction quickly and flawlessly so I decided to reach out to him again at Arch Mortgage and it was the best decision I made for this mortgage loan. Arch Mortgage provided exceptional and complete service from start to finish with a personal touch. I recommend them to anyone and everyone. Just top-notch!

As an out of state investor, it is crucial for me to work with a reliable and knowledgeable agent…read morefor a successful transaction. Steven and his team  helped me to navigate the challenges and completed the purchase to my expectations. Will definitely recommend him!

Luis Kercado made us waste sooo much time and money when he knew the deal would not go through from…read morethe beginning. This guys apparently has no clue of what he is doing. Submitted all paperwork to a bank he knew would not approve our loan. Then after several months of reassuring us we would be ok and be able to close, he lets us know that the bank did not accept our paperwork and he had another bank that he knew would take us for sure- why wouldn't he have started there!? Rude and full if excuses all the time. Calling at every hour of the night (9pm, midnight)- extremely unprofessional. Don't waste your time, look for a different lender.