The location for this review is Maumee Ohio…read more In summary: If you want to explore there is allot of products to see.......but Shop at your own risk if you want a peaceful and comfortable shopping experience. We plan to limit visits or eliminate visits in the future. (+) Wide selection of appliances including a luxury lit hen section. Also furniture, flooring and consumer electronics. You could refurnish a whole house with contents of the store. (+ -) Prices for some products are competitive but others higher. I have had positive experiences with Sales people here who appear to work on commission, where they engage to help if needed but then back away to give space to the customer to comfortable shop. (-) But recently I have really wanted to purchase and appliance from them but the sales experience was so aggressive and negative we removed them as an option for the purchase.

I moved to NW Ohio in 2018. Shortly after, I called the Appliance Center and their technician came…read moreand changed the compressor on my fridge. I was happy with that service. In 2021, I remodeled my kitchen and bought my kitchen from their Maumee location. This time, they kept changing delivery dates and caused long delays in my project. I was mad but tried to be understanding given the pandemic. In 2025, the touch panel of the microwave oven they had sold me stopped working. I called them and explained the problem. They sent out a technician whose diagnosis after two minutes was (and I quote directly) "Touch panel failure". Duh! He then spent about 10 minutes on his computer and told us the part was not showing available and that we had to get a new unit. He did not take the microwave oven out of the cabinet, did not check whether the power was plugged in, did not open the back plate and look inside. He did nothing but try to use the touch panel. They he charged us $128.22 and left. Since I was busy at the time and had the old microwave that I could use temporarily, I postponed fixing the issue. Last week, I removed the microwave from the cabinet, opened the backplate and (after reviewing the user manual and watching a bunch of DYI videos on YouTube) figured that the internal fuse was blown. So I called GE parts hotline and ordered a new fused directly from the brand. After replacing the blown fuse, the touch panel lit up and the microwave oven started working. What bothered me was the fact that the technician had no interest in finding the cause of the touch panel failure and moved too quickly to advising us to order a new oven through them. Having fixed the problem myself, I called them up and asked to speak to the service department manager. I tried to explain everything chronologically but the manager was impatient, cut me off multiple times, and defended the technician's actions. He basically shut me down. I called a second time yesterday, hoping to talk to someone who cares about the Appliance Center's image, like the owners of the business. I was again routed to the service department manager, who repeated his earlier response. Not only the technician didn't do their job right for the price we were charged, but the manager was indifferent and uninterested in the experience that I, as a loyal customer, was trying to share with them. They lost me as a customer forever. I hope those reading my review will exercise caution when calling the Appliance Center for repair services.

We bought a set of appliances from Durochers about 3 years ago. Last September, our refrigerator…read morestopped working. During the first service call, the repair people somehow cracked the inside of the fridge. I was told there is no way to fix the damage. The refrigerator needs a part from Samsung that has come in damaged now 4 different times. Durochers can order the part for next day delivery, so they could have tried far more than 4 times, btw. The last time, the part sat at Durochers for over 3 weeks before they even inspected it. ​ We have repeatedly asked for a manager to contact us, but been ignored every time. We have not had a working refrigerator in over 6 months now, but Durochers hasn't offered an apology or any sort of assistance.

I have used Durochers for every kitchen appliance I have after having used big box stores in past…read moreyears. I cannot begin to report that Durochers had the best salespeople and delivery workers I have ever seen in the appliance business. For starters, saleswoman Kathy C. went out of her way to help me with scheduling my most recent delivery. Even on her day off, she kindly helped me with some questions I asked her about. The delivery and installation men were Superlative. I had the best experience with Justin and Stephen. They were very prompt and gave me updates on when they would arrive, complete with texted maps of where they were in terms of getting to my house. Their installation was very well done, and I contribute that to the attention to detail they had in doing it. They was extremely courteous and respectful. I give Durochers great credit for having delivery and service people like these two young men. Outstanding! I have always been pleased with the appliances, service and delivery at Durochers. In addition when I needed a broken refrigerator shelf replaced the service department was excellent. I actually received the shelf a day after I ordered it. I was also given information on how to get reimbursed by the glass company as the shelf was still under warranty. ( I want to add that I had a $500 gift certificate from Lowes that I could have used, but preferred to deal with Durochers instead. By dealing with them I avoided the aggravation and hassles in dealing with a big box store that I felt could care less about its' customers).

This place looks like garage sale purgatory; if you're looking for antiques I'd go somewhere else…read more If you're looking for framed pictures reminiscent of those found in an office building hallway or collections of legal books, or CDs and DVDs, you've likely come to the right place. The people however are friendly and knowledgeable of their inventory. Also they didn't have any pool cues when I was there.

This store is a hidden treasure trove! Located in an industrial area it looks like a dead end, but…read moreventure in to find a warehouse of boxes and shelves full of hidden and lost treasures waiting to be rediscovered. I found two perfect uranium sherbet dessert glasses for $3 within 10 minutes an husband found some tools that were great value. If it weren't for having to meet friends we would have spent hours rummaging through boxes.

They've spent millions of dollars pushing the "Pro Event" telling the Contractors that it was "Big…read moreSavings" & we could enjoy exclusive offers" We came in prepared to purchase an order in excess $25,000 and received NO offers, or Savings, as advertised! So we bought a few things to drink and munch on, (not even a free cup of coffee to the contractors that I mean this was a really cheap event for something that they spent so much money on. ) Home Depot should understand that the contractors NEEDED PRICE SAVINGS, NOT OFFERS! For all the buddy that they spent on the advertise he tell everybody how wonderful they were. They should've just discounted the product and let the contractors enjoy the profit that they so desperately deserve and works so hard for!

I have been a HD fan for decades until yesterday. I purchased a generator online and had it…read moredelivered. I attempted to return it to the store as instructed for returns. Still strapped to the small pallet and never opened. I had my receipt, everything. They claimed a 7 day return policy change, yet everywhere I read online and on this order states I have 90 days. I returned it in 10 days. They could not get my return refunded back on my HD card and wanted me to take a store credit for $1100. I didn't need that. I have ordered many things online before from HD. After 2 hours they made me drive home to get my HDCC that I had forgotten. They couldn't look it up even. I finally got my refund to my HD CC, after driving 30 min back home. I will never buy anything again online or at this store. WARNING - their new return policy is 7 days, even though you will read otherwise. I should have purchased it through Amazon. And they wonder why they are losing business.

I bought a couch there a few years ago and it was the craziest thing. One cushion hardly had any…read morestuffing in it. I had to buy 2 bags of fiber fill and unzip it and add more stuffing. Never heard of anything like that before!

Just left American Freight after purchasing a new bedroom set. Kevin and Kimbo have been amazing…read more They've answered all my questions and kept looking through their inventory when I would change my mind. They are kind and patient that's for sure. They were honest about what they had in stock and time lines for new products to get in. This is our second time purchasing products from them. And I will say this. We will be back for a third

I am very disappointed with ABC Warehouse and specifically one of their employees. I do not know…read morehis name, but he needs to be fired. He did not attempt to listen to a simple issue I was having and instead chose to bate me and make me seem like I was an idiot and upset me. Then he had the audacity to say to others at the store that he had dealt with me on a TV and that is why he treated me HORRIBLY. I have never had an issue with them in the past, and I have bought thousands of dollars' worth of items from them. Not just this, but I did not receive what I purchased. And they did not complete the installation as they stated they would. So, needless to say, my car started doesn't work correctly and they are unwilling to help!!

Just got a new washer and dryer set. Aref was very knowledgeable and helped tremendously with…read morepicking out what would perfectly suit our needs. Thank you again for all your help!

They claimed they could do things about my appliance delivery that they weren't able to follow…read morethrough on. Waste of time. Cancelled the order and bought from Appliance Center instead.

They destroyed my computer. They had my computer for days and did nothing. When I got irate because…read moreof all the stuff I was behind on they told me they will fi n ish it today. Instead what I got was we cant meet for demands so we didn't do anything. After days days days. All they said they have to install windows. When I took it to a professional best buy wiped my computer. Don't trust your stuff with anyone from that place. Espically, Justin. He was the one you wiped it.

Absolutely the worst company to buy an appliance from and have it delivered. I ordered a…read morerefrigerator from them with delivery and the refrigerator did not work properly. They exchanged it twice and neither of the replacement refrigerator worked properly either. Finally, I returned it expecting a full refund of my original purchase price, only to find out that they absolutely refuse to refund the delivery fee I had paid. No where on their return policy page does it say the delivery fee is non-refundable, but still, they absolutely refuse. So now I am out $128.69 because they sell garbage refrigerators (it was a Best Buy brand refrigerator) and don't refund delivery fees on defective products. BUYER BEWARE!!!

AVOID. Geeksquad told me to put my laptop in rice. Apple told me that was the worse thing I…read morecould've done for my laptop. My laptop could've been saved but now I'm out and will need to spend $2000 on a new laptop. They're not knowledgeable. Avoid at all costs. They told me wrong info & now I have to pay!

Ace is the place to go with! I have had such a great experience with this family owned and operated…read morebusiness for years now. They really take care of their customers! My dryer was going haywire and they made sure to send someone out asap. Kraig came and was super respectful, friendly, and personable. He diagnosed the problem right away and got it fixed in no time. Not to mention he was here sooner than expected within the given timeframe, which you don't see very often with repairs. Thank you for getting it done right the first time!

Called late at night for a dryer squealing, ACE called me back first thing in the morning. Tech…read moreDylan was at my house by 9am, diagnosed, explained and fixed the dryer within 45 minutes. Ace will be getting further business from me. Price reasonable for the work done, parts needed and time spent