Love this place and the staff. I shop there many times throughout the season. I can't wait for it…read moreto open again.

I purchased five Outdoor Cedar Woods Wreaths from Balsam Hill, and three of them stopped working…read moreafter just one holiday season. For the price, I expected far better durability and support. Instead, Balsam Hill offered nothing but "troubleshooting," which felt insulting given the obvious product failure. Trying to resolve the issue was exhausting. I spoke with three separate online chat reps. Two simply stopped responding, and the third told me they couldn't help because the wreaths were past the 30-day warranty. My first phone call ended with a promise that "the back office" would review my case and get back to me, but no one ever followed up. When I finally spoke with a supervisor, they just repeated the 30-day warranty policy and refused to offer any meaningful assistance. For a company that advertises premium quality, both the product and the customer service were a letdown. I won't be purchasing from Balsam Hill again.

So fun to pick and cut your own tree! There's a large selection of varieties and sizes, all the…read moresame price. They provide a saw and map of the property. Once you've cut your tree, you can call the number provided and they'll come out to pick it up for you to clean up the cut if needed (so it won't wobble in the stand), and wrap it in netting for easy transport (optional, for a small fee).

First time actually CUTTING our own tree. We have always bought previously but actually getting to…read moreroll up your sleeves and chop your own tree is a game changer. We went during the week so not as many holiday festivities going on but Santa's Tree Farm and Village was the perfect little day trip for us. Staff were friendly, helpful when we got a little turned around, and even quick to help us strap the tree to the car's roof. Each tree is roughly 110$ with tax, regardless of size--a great value if you get a massive tree like we did. Fun for the family, or makes for a nice day trip for a couple too. Will definitely be back next year to do it all over again

We paid $145 for a 7'-6" tree that dried out before Christmas Day. A week before Christmas the…read moreornaments were falling off of the dried out limbs. The sales person told us that the trees were cut the week before Thanksgiving. I don't know if that's typical, but this is hands-down the worst experience we have ever had with a "live" tree. What a shame that the Boy Scouts are affiliated with such an unfortunate vendor.

Great service Thank you so much Tom !!! Best place to buy christmas tree message him and got a…read moreresponse very quick and he even deliver my tree LO was so excited thank you so much

I love this nursery for carrying plants and roses I can't get from other nursery's. I went to look…read moreonline my first time to order a rose I can't find near me.

This is a long running family owner nursery in San Mateo. The staff are knowledgeable and friendly,…read moreand they have pretty wide selection of plants. Excellent variety of succulents and cacti too. The staff can easily answer questions about stock and also hold plants for you to pick up. They also take time to discuss with me when I'm picking something out. Nice selection of large ceramic pots . Finally there are also a few few nursery cats who are super cute! Highly recommend, especially if you're looking for California natives that would do well in your Bay Area garden.

This is an awesome waterpark and I'd recommend it! five stars! It's really fun. There's three…read moreawesome water, slides, and a few more for kids for young kids. there's water balloons, food for sale and a bunch of other cool stuff. The staff is really nice and again I'll review this five stars

Super kid friendly and great place for parents to take a break. Highly recommend! Kids really…read moreenjoyed this place.

Impressed by the grand Christmas decorations at hotels, casinos & department stores? The towering…read morechristmas trees, oversized ornaments & carousel animals were probably designed & manufactured by Barrango! My bf saw them featured on an episode of Eye on the Bay & promptly scheduled a tour of their South San Francisco factory for us. (He knows I take every holiday very seriously, especially the ones in the fall & winter!) Our tour guide said some people have compared their space to Willy Wonka's Chocolate Factory! If you plan on going, skip my pics to see for yourself this Christmas wonderland. The tour provides amazing photo ops for next year's Christmas card! It's Christmas on steroids! Call ahead to make your rez. $5 per person. A fairly short tour (20 min.) For $5K, you can rent out the space for next event. (Sidenote: I took a pic next to an oversized red ornament at The Grove in LA last month & yup, sure enough, Barrango made & sold that ornament to the popular shopping center. A cool coincidence.)

From the owner: Barrango manufactures larger than life Christmas decorations for department stores, shopping malls,…read morecity centers and office buildings. Our 20,000 square foot showroom in South San Francisco features a walk through winter wonderland reminiscent of Willy Wonka's 'Christmas' Factory Barrango is also 1 of 5 manufacturers of carousels in the whole world for shopping malls, zoos and theme parks.

Great selection on indoor plants. All were looking nice and healthy. Outdoor succulents in the…read moresmall two and four inch pots looked good too. Employee at check out was very friendly. They had the soil I was looking for in the small bag which is what I needed.

I've been shopping at this Lowe's for at least 20 years now and while I can't really say that it's…read moreever been an enjoyable experience it did, at one time, get the overall job done. Since the 2019 lockdowns the current manager seems to be hell-bent on making it the most miserable place to shop on Earth. All the cashiers are gone. Now there are just an array of self checkout kiosks and at least 8 of them are closed at all times just to make sure that you still have to stand in a ridiculous line while some old woman looks over your shoulder to upsell you on a rewards membership. Item doesn't scan? Welp. You'll just get to stand there for half an hour while somebody figures out what to do about it. Need to push a large cart full of drainage pipes to one of those three open self-checkout kiosks? Well surprise, idiot. Mr. Manager Man has decided to put giant display racks in the middle of every aisle making that completely impossible under the best of circumstances. 99% of the time there will also be a waddling gaggle of morbidly obese people obstructing whatever's left of the aisle because they want to look at the moose scented candles or whatever stupid bullshit they're carrying for no apparent reason. Need to find a particular electrical or plumbing fitting? Too bad. Every single box has had its contents thoroughly shuffled with every other box in the store so there's absolutely no chance the fitting you need is anywhere near where it's supposed to be. Asking anyone where they put them just gets you a stoned "Uh, like... What?" from the random idiot wandering around. Entire aisles will be cordoned off for the entire day because someone eventually plans on restocking something. They're not stocking it now and they won't be stocking it in the next hour but it's closed. If you dare walk down it anyway a pimply kid will yell at you and that's like really threatening or something. Just in case you haven't been run off yet, there's also an obnoxiously beeping inventory robot ramming into you from behind and a scam artist from some solar incentive sales ponzi scheme following up shortly thereafter. He got his job on the TikTok. Given what an unbelievable hassle it is just to set foot in this place, you might think that you'll be clever and order whatever you need on their website so they have to go burrowing through their own randomized inventory piles but you'll be screwed there, too, because the website automatically reloads itself at least a dozen times so the search field clears itself out and is absolutely worthless. The actual order pickup process is also every bit as time consuming as it involves a stoner doofus reading numbers on a tag to find your order. The manager needs to be removed so things can get back to their usual degree of mediocrity.

In my experience, the pricing felt extremely high, and unfortunately, the experience came across as…read moremisleading. As someone who genuinely likes to support small, family-owned businesses, I reached out to inquire about some yard work. I was given a quote in person that was significantly lower than the quote I later received by email. When I asked about the price difference, I was unable to get a clear explanation. Ultimately, I had the exact same work completed by another gardening service for about a quarter of the price I was quoted here. I completely understand that businesses need to make a profit, and I'm more than willing to pay a fair price for quality work. However, the pricing discrepancy and lack of transparency left me feeling that the price was simply excessive. Unfortunately, I would not recommend this company based on my experience.

Aren't intown old nurseries delightfu? We found the perfect dwarf lemon tree and took it home…read more Service was great, showing & explaining all the citrus. Prices were good too.

I have always thought Home Depot could be a fine place to take someone on a first date, provided…read moreneither person had any interest in a second date. It would be revealing. You could learn a great deal about a person in the aisle with the toilet seats. Some people become practical there. Some become philosophical. Some pretend not to see the padded ones. This is valuable information. You go in for a light bulb. This is how it always starts. A light bulb is innocent. A light bulb suggests maturity, responsibility, a small errand performed by a person whose life is under control. But I always feel slightly fraudulent in Home Depot, as if at any moment an employee will ask me to identify a flange and I will be escorted out past the riding mowers. The people around me seem to belong there. They move with confidence, carrying ten-foot lengths of Schedule 40 PVC, half-inch EMT conduit, pressure-treated two-by-sixes, boxes of Tapcon screws, five-gallon buckets of joint compound, and coils of PEX tubing with the calm authority of people who know what all of those things are for. I carry a light bulb I removed from home like evidence. I hold it up to the rows of soft white, daylight, dimmable, non-dimmable, A19, E26, 800-lumen possibilities, hoping one of them will recognize it as family. Then you pass the cabinet hardware and suddenly remember that every drawer pull in your kitchen was chosen by someone with no affection for you. You wander into paint and realize your walls are not beige, but sad. You look at faucets and begin to think your bathroom has been lying to you. The store has a way of exposing the limits of your adulthood. You may pay taxes, own furniture, and have opinions about insurance, but then you stand in front of wall anchors and realize you have been pretending for years. There are anchors for drywall, plaster, brick, concrete, hollow doors, and situations described only by weight limits and quiet menace. The genius of the San Mateo Home Depot is that it does not shame you. It simply presents evidence. Here are better hinges. Here are shelves that imply you might one day fold towels properly. Here are storage bins that suggest your closets could stop being legal incidents. The store is not selling lumber and grout and extension cords. It is selling the possibility that your house, and therefore perhaps your life, could be adjusted. I love it. I love the smell of cut wood and fertilizer. I love the paint samples with names that sound like retired racehorses. I love the garden section, where I briefly become a person who grows basil instead of buying it in a plastic coffin at the grocery store. Home Depot in San Mateo is wonderful in the way useful places are wonderful: unglamorous, forgiving, and full of people who can turn your vague description of "the little plastic thing under the sink" into an actual object you can take home.

Went in to return a few items, including a rug that I ordered online. The rug came with some spots…read morethat appeared to be a manufacturing defect. Called home depot customer service number and was told that I can just bring the rug back into the store, where a full refund would be issued along with a credit of some sort for the inconvenience. Brought the rug in and Courtney over at the return department saw the notes associated with my order, unfortunately it was not noted as to how much the credit would be. Courtney could have just given me the run around and not help me try get the credit that I was told over the phone. She went out of her way to ask her fellow peers and call customer support to get the credit that I was told over the phone. A thank you Courtney, Joseph and Olivia (store manager) for stepping in and going above and beyond to make sure that I'm a happy customer. It's individual such as these that makes a difference in customer service and what's sadly lacking in businesses and industries all across the board. They are role models and examples of what customer service should be!

Good size pumpkin patch for little kids up to maybe 7 years old. Has a small selection of pumpkin,…read moreone shooting range, a few jumpy houses and 2 designated jumpy houses for under 3. We spent an hour, maybe more if it wasn't so hot and there was minimal shade. Maybe add some tents? I liked the entire area was covered with tarp so it was not dusty and nice to walk on. The entrance is on right side of El Camino before Arroyo A bit pricy to pay for 30 mins but thought the 1hr was worth it. My suggestion to have a few tents for shade for parents and kids.

Remember when bounce houses were free at pumpkin patches to encourage people to buy pumpkins? Now…read moreit's $17 for 30 minutes and $21 for 60 minutes per child (and 3% fees on credit cards!). Lots of bounce houses that my kids enjoyed though - just wish I'd known the pricing before I promised them a visit! They have porta potties which are nice to have at kids activities. And lots of fun Halloween toys for sale but also pricey. Not very busy on a Saturday at lunch time maybe because of the pricing!