December 6, 2025 and after spend way to much time looking at artificial trees, it was time to…read moreexpand the search distance... The warehouse was relatively easy to locate, but look closely for the correct driveway. There is lots of parking, and enough room for full-size, long-bed, extended cab pickups too. There were so many trees to choose from...many types, styles, heights, and lighting styles/types too. We were glad to go in person to see all the choices (think of walking through their website). And that was just the new trees, not the returned and open-box items that have discounted prices (but no real warranty). There were also wreaths, garlands, ornaments, and lights too. All the staff was friendly, knowledgeable, and worked together as a team. There was no pressure! And just when we thought we'd all the displayed trees, more came out of the back and into the discount section. Sure enough a white tree with small LED lights with concealed white wiring was brought out from the back. It tuned out to a collaboration between Balsam Hill and Treetopia and is 1 of 1 produced. Apparently once the cost of production was calculated, it was determined not to be feasible to produce. Keep in mind it was in the discount section and was steeply discounted. Once it was plugged in, it illuminated in a light shade of blue (what a great contrast!). This tree did not have a rectangular box anywhere along the power cord, thus it was believed the lights did not change color or have other lighting modes. It also did not respond to several of the universal remotes. We bought it (no cash accepted) and it was taken away to be put in a large carry/storage bag. We went to the outside pick up door, loaded the large red bag into the back of the truck, and off we went... Once home, we opened the bag, located a remote, put the tree together, and what a surprise - the LEDs change color and there are many lighting modes too!

I just stopped into the outlet to pick up a bolt replacement bulb for my tree and they said they…read moredon't carry those which I was shocked since I bought the tree there. That would really upset me was I was buying a few ornaments handed the lady cash and she said no cash and I said why no cash and another lady said that it's because of Covid and nobody wants to touch cash anymore and then a young man came up and said oh they're not gonna be taking cash anymore cause cash is going away and I said really I haven't heard that cash is going away and he said well it is I said OK and he explained to me there's businesses that won't even give change anymore. I find this absolutely ridiculous and I know of a lot of people that also do maybe that eventually it'll go to electronic but for now I believe cash should be accepted because it is a US standard in paying for items unless something's changed that I don't know about I thought that cash equals payment. I'm very upset and very dissatisfied and haven't been more humiliated at any business than I was today. It's one thing for a business to say no cash it's another thing for two other sales associates to chime in and try to tell me there's no cash anymore anywhere I guess maybe this is the reason a lot of retail stores are going out no respect for clients and customers. No wonder the online stores are doing so much better. They don't have rude. Customer care associates like you guys do. I am not one to complain about things, especially when I go into a store. I'd rather just not say anything, but I was appalled. AI Overview +9 While many businesses are moving towards digital payments, cash is not going away entirely [1]. Currently, US law, specifically the Coinage Act of 1965, states that U.S. coins and currency "are legal tender for all debts, public and private" [1, 2]. However, this generally means a person must accept cash if it is offered to settle an existing debt (e.g., a bill you owe) It does not require a private business to accept cash for a transaction at the point of sale Private businesses can set their own policies on payment methods unless state or local laws say otherwise . Some states and cities, such as Massachusetts, New Jersey, New York City, and San Francisco, have actually passed laws that require most retailers to accept cash payments. The associate's statement that "cash is going away" is an oversimplification. While non-cash transactions are increasingly popular, cash remains a critical form of payment for millions of people and businesses.

First time actually CUTTING our own tree. We have always bought previously but actually getting to…read moreroll up your sleeves and chop your own tree is a game changer. We went during the week so not as many holiday festivities going on but Santa's Tree Farm and Village was the perfect little day trip for us. Staff were friendly, helpful when we got a little turned around, and even quick to help us strap the tree to the car's roof. Each tree is roughly 110$ with tax, regardless of size--a great value if you get a massive tree like we did. Fun for the family, or makes for a nice day trip for a couple too. Will definitely be back next year to do it all over again

So fun to pick and cut your own tree! There's a large selection of varieties and sizes, all the…read moresame price. They provide a saw and map of the property. Once you've cut your tree, you can call the number provided and they'll come out to pick it up for you to clean up the cut if needed (so it won't wobble in the stand), and wrap it in netting for easy transport (optional, for a small fee).

We paid $145 for a 7'-6" tree that dried out before Christmas Day. A week before Christmas the…read moreornaments were falling off of the dried out limbs. The sales person told us that the trees were cut the week before Thanksgiving. I don't know if that's typical, but this is hands-down the worst experience we have ever had with a "live" tree. What a shame that the Boy Scouts are affiliated with such an unfortunate vendor.

Great service Thank you so much Tom !!! Best place to buy christmas tree message him and got a…read moreresponse very quick and he even deliver my tree LO was so excited thank you so much

Nice people Vast selection…read moreGood value Nothing else to say other than the 85 character requirement is annoying

They have a large selection of plants. They are helpful and they are so kid friendly. They even…read moresupport neighborhood schools' gardens. Can't recommend them enough!

Went to visit the pumpkin patch with kids (3 and 7) and there were bounce houses and big slides…read more Might be a limited spot for that age. My 7 was a bit scared for the big slides but too big to last long on smaller slides and bounce houses. The 3 year old could enjoy everything. Would come back :)

Had my daughter's birthday party here today and it was great. Most affordable local option for a…read moreparty with excellent customer service and so much fun. There are large slides with water, small toddler size water slides, bouncy houses, and paint ball. The tent we had for two hours came already decorated. We just had to bring our food and drinks. We will definitely be back for play dates as well.

Impressed by the grand Christmas decorations at hotels, casinos & department stores? The towering…read morechristmas trees, oversized ornaments & carousel animals were probably designed & manufactured by Barrango! My bf saw them featured on an episode of Eye on the Bay & promptly scheduled a tour of their South San Francisco factory for us. (He knows I take every holiday very seriously, especially the ones in the fall & winter!) Our tour guide said some people have compared their space to Willy Wonka's Chocolate Factory! If you plan on going, skip my pics to see for yourself this Christmas wonderland. The tour provides amazing photo ops for next year's Christmas card! It's Christmas on steroids! Call ahead to make your rez. $5 per person. A fairly short tour (20 min.) For $5K, you can rent out the space for next event. (Sidenote: I took a pic next to an oversized red ornament at The Grove in LA last month & yup, sure enough, Barrango made & sold that ornament to the popular shopping center. A cool coincidence.)

From the owner: Barrango manufactures larger than life Christmas decorations for department stores, shopping malls,…read morecity centers and office buildings. Our 20,000 square foot showroom in South San Francisco features a walk through winter wonderland reminiscent of Willy Wonka's 'Christmas' Factory Barrango is also 1 of 5 manufacturers of carousels in the whole world for shopping malls, zoos and theme parks.

The Customer Service went above and beyond today to help me with the return and I really appreciate…read morethe extra effort!!! I received so much kindness today and I gotta say... I really appreciate businesses that take good care of their customers!!!!

I've been shopping at this Lowe's for at least 20 years now and while I can't really say that it's…read moreever been an enjoyable experience it did, at one time, get the overall job done. Since the 2019 lockdowns the current manager seems to be hell-bent on making it the most miserable place to shop on Earth. All the cashiers are gone. Now there are just an array of self checkout kiosks and at least 8 of them are closed at all times just to make sure that you still have to stand in a ridiculous line while some old woman looks over your shoulder to upsell you on a rewards membership. Item doesn't scan? Welp. You'll just get to stand there for half an hour while somebody figures out what to do about it. Need to push a large cart full of drainage pipes to one of those three open self-checkout kiosks? Well surprise, idiot. Mr. Manager Man has decided to put giant display racks in the middle of every aisle making that completely impossible under the best of circumstances. 99% of the time there will also be a waddling gaggle of morbidly obese people obstructing whatever's left of the aisle because they want to look at the moose scented candles or whatever stupid bullshit they're carrying for no apparent reason. Need to find a particular electrical or plumbing fitting? Too bad. Every single box has had its contents thoroughly shuffled with every other box in the store so there's absolutely no chance the fitting you need is anywhere near where it's supposed to be. Asking anyone where they put them just gets you a stoned "Uh, like... What?" from the random idiot wandering around. Entire aisles will be cordoned off for the entire day because someone eventually plans on restocking something. They're not stocking it now and they won't be stocking it in the next hour but it's closed. If you dare walk down it anyway a pimply kid will yell at you and that's like really threatening or something. Just in case you haven't been run off yet, there's also an obnoxiously beeping inventory robot ramming into you from behind and a scam artist from some solar incentive sales ponzi scheme following up shortly thereafter. He got his job on the TikTok. Given what an unbelievable hassle it is just to set foot in this place, you might think that you'll be clever and order whatever you need on their website so they have to go burrowing through their own randomized inventory piles but you'll be screwed there, too, because the website automatically reloads itself at least a dozen times so the search field clears itself out and is absolutely worthless. The actual order pickup process is also every bit as time consuming as it involves a stoner doofus reading numbers on a tag to find your order. The manager needs to be removed so things can get back to their usual degree of mediocrity.

I hired Green Fashion Nursery in May 2024 and spent almost $3K for what I was told would be a…read moremeaningful backyard improvement--including the installation of a Queen Palm and a small pear tree. Fast forward a year later and it feels deeply underwhelming - the backyard looks almost identical especially the high price! For what was paid, I expected more, not just two basic plants - would not recommend (refer to photos attached).

Wowie zowie!! Berto leapt up from lunch to personally guide me through the nursery. We thought…read moreabout numerous plants that might work in the space I wanted to fill. What a cool guy and a beautiful nursery. I'm so appreciative and I can't wait to put my new baby in the garden.

Went in to return a few items, including a rug that I ordered online. The rug came with some spots…read morethat appeared to be a manufacturing defect. Called home depot customer service number and was told that I can just bring the rug back into the store, where a full refund would be issued along with a credit of some sort for the inconvenience. Brought the rug in and Courtney over at the return department saw the notes associated with my order, unfortunately it was not noted as to how much the credit would be. Courtney could have just given me the run around and not help me try get the credit that I was told over the phone. She went out of her way to ask her fellow peers and call customer support to get the credit that I was told over the phone. A thank you Courtney, Joseph and Olivia (store manager) for stepping in and going above and beyond to make sure that I'm a happy customer. It's individual such as these that makes a difference in customer service and what's sadly lacking in businesses and industries all across the board. They are role models and examples of what customer service should be!

I went into this Home Depot ready to spend a few thousand dollars on recessed lighting housings,…read moretrims, and switches for a remodel. We knew we needed some guidance to make sure we were buying the right stuff, so we asked for help in the electrical department and were told someone would be with us shortly. We ended up waiting about 15-20 minutes, which honestly was fine. We were patient and totally willing to wait since this was a pretty big purchase and we wanted to get it right. While we were waiting, the only people who actually tried to help were employees from other departments who were doing their best to step in. When someone from electrical finally showed up, though, the vibe was completely different. It felt like we were interrupting their day rather than asking for help as customers ready to buy a lot of product. Whether they were having a bad day or just didn't care, there was basically zero interest in actually helping us figure out what we needed. We explained we were there to buy a large amount of lighting and just wanted to make sure we left with the correct materials, and still got little more than a point down the aisle. I was also told there's a newer manager who's only been there a month or two, and based on this experience it feels like the electrical department might have some disengaged or frustrated staff right now. The contrast between employees from other departments trying to help and the lack of effort from electrical was pretty noticeable. We were ready to spend real money and were willing to wait, but the lack of basic service was a major turnoff. We ended up leaving without buying anything and will probably take this purchase to a lighting supply store or another location where someone actually wants to help. ***Updated*** After Home Depot San Mateo thought it fit to respond. Yes, I got it resolved by going to a DIFFERENT Home Depot that wasn't San Mateo.

Good size pumpkin patch for little kids up to maybe 7 years old. Has a small selection of pumpkin,…read moreone shooting range, a few jumpy houses and 2 designated jumpy houses for under 3. We spent an hour, maybe more if it wasn't so hot and there was minimal shade. Maybe add some tents? I liked the entire area was covered with tarp so it was not dusty and nice to walk on. The entrance is on right side of El Camino before Arroyo A bit pricy to pay for 30 mins but thought the 1hr was worth it. My suggestion to have a few tents for shade for parents and kids.

Remember when bounce houses were free at pumpkin patches to encourage people to buy pumpkins? Now…read moreit's $17 for 30 minutes and $21 for 60 minutes per child (and 3% fees on credit cards!). Lots of bounce houses that my kids enjoyed though - just wish I'd known the pricing before I promised them a visit! They have porta potties which are nice to have at kids activities. And lots of fun Halloween toys for sale but also pricey. Not very busy on a Saturday at lunch time maybe because of the pricing!