I've worked with Pink Plumbing & Sewer twice this year -- once to replace both toilets in my home…read moreand, more recently, to replace my aged water heater. In both instances, they were highly responsive, professional, and detail-oriented. They also gave me context on the services provided; that customer education is valuable, as it helps me make informed decisions both in the moment and in the future. They're also really respectful of my home -- including my nosy, barky dog.

Unfortunately, I have had a few significant plumbing issues this year. Lou and Anthony have been…read moreawesome. I appreciate that they are on-time, patiently educate me on the issues and solutions, review the work they did with me and give recommendations to keep the system running smoothly. I have also worked with Cameron who has been super patient with all my questions and guiding me through a major project. They have all made stressful situations feel less overwhelming. Everyone I have spoken with at the company has been very helpful, friendly and responsive. I will definitely call them again.

I cannot say enough good things about Tim! We had an unexpected plumbing emergency with water…read morecoming through our downstairs ceiling from our upstairs shower, and he was at our house in less than an hour. Tim quickly diagnosed the problem, explained what was going on, and had the repair taken care of right away. He even connected us with a water restoration company, who was able to come out the same day to address the water damage. On top of the incredible response time and service, his pricing was extremely affordable -- honestly much less than I expected for an emergency call with such a fast turnaround. Having water suddenly coming through your ceiling is incredibly stressful, and Tim made the whole situation feel manageable from the moment he arrived. Fast, knowledgeable, honest, affordable, and genuinely helpful. We will absolutely call him again for any future plumbing needs and would recommend him without hesitation!

I was optimistic about this company because of good reviews on Google and Yelp and Nextdoor. While…read morethe cause of my leak seems to be resolved (at least for now) it did bother me that I took the time to ask several times with the dispatcher "Taneea"(sp) and she said there was no fee to diagnose and I kept asking are you sure because in order to see where the leak is coming from my bathroom upstairs from the shower and where it settling we need to look at the pipes underneath where the drywall is and that involves cutting the ceiling drywall. And I asked her again several times if there's any charge for leak tracing or anything she was leaving out just to look and see before repairing and she said no, there's no diagnostic charge. They get here and tell me it's gonna be $125 just to cut the drywall and I just don't understand how there can be such a disparity between what I verified by phone and what I was being told now. And even if I give them the benefit of the doubt that the dispatcher was mistaken (though that's something very strange for a dispatcher who works for and represents a company to say, if not true) the fact that she did tell me that clearly, you would think to keep a customer they would stand by their own word, so not a great first impression. I still paid them $455 to change the cartridge in my shower, but they would not take five or ten minutes to cut up two 6"x6" holes in the drywall and look inside to see if there's any other extensive damage or leaking. I may just leave it for now and keep an eye for any signs of staining or moisture rather than deal with drywall repair. I still will inspect around the electrical where the ceiling fan canopy is and remove it from the ceiling to see if there's any water damage to the fan and light fixture or if it can be salvaged and still works once all is dry and I can restore power to the room. But they refused to look for any signs below to ensure there were no other signs of a leak unless I paid more. Another thing is with a large hole behind the shower faucet escutcheon where the leak occurred what's to keep another cartridge from failing and leaking right down into the room below and getting into the electrical and drywall and ruining another ceiling fan? I wish they'd have taken the time to tell me how to seal off that wall behind the faucet handle or given me suggestions but they just kind of did their job and left. They didn't offer me any advice or tips to prevent this again or set my mind at ease, and taking the time to do that would have made me feel more "taken care of" and built a rapport as a new customer. They just wanted to do the job I asked and go. So while I have no other complaints so far, they didn't go the extra mile or make me feel reassured at all for such a serious issue. It was just a "job" to cross of their list and not spend a second longer than necessary to show, discuss or reassure.

Was having some strange popping sounds coming from my breaker box. Contacted BB, and they sent…read moreChris out same day. He inspected the box and determined that it needed a refurbishment. (31 years in the AZ sun) He cleaned up some damaged wires, and replaced all breakers. Installed a surge suppressor to bring to code also. Not inexpensive, but just bought 30 years of peace of mind! Chis is a pro that has earned his stripes. Skilled, competent, and personable. Take care of him, BB!

Beware! Appears that this "locally owned company" was purchased by a private equity group (Flint…read moreGroup is the platform company with General Atlantic being the private equity firm). We ultimately paid way too much for a basic 50 gallon hot water heater swap (bundled price of almost $3000). I was out of town and my wife was busy with work when this happened. We had used Bumble Bee Plumbing in the past and trusted them. That trust has been broken and will never return. My wife left a Google review. There was a response posted as "response from the owner" which left a phone number of 602-813-0298 to call so we could speak with their "manager" to address our concerns. I tried to call that number twice...it's been disconnected! Do your research, get multiple bids and verify that the company you are calling is truly LOCALLY OWNED and has not been rolled up under some private equity structure. We have all seen countless stories about how private equity could care less about the customer and how they leave a trail of destruction and debt in the end. It's largely about profits, margins and EBITDA (earnings before interest, taxes, depreciation and amortization). This is the valuation metric that's referenced (with a multiple applied) when they sell. In most cases, that's ultimately ALL PRIVATE EQUITY FIRMS CARE ABOUT! It's a sad yet not surprising story on the fleecing of America! All I can say about Bumble Bee Plumbing is my experience was very different this time and it appears that since my last time using them, private equity has gotten involved. I'll let you draw your own conclusions! Would love to see a customer advocacy/awareness story on one of the local news affiliates about how private equity has consolidated so many previously locally owned trade businesses (plumbing, HVAC, electrical). This might be a good starting point for that type of story.

Ivan is the man, friendly, knowledgeable, laid back and totally cool guy. I made mistake in taking…read moreanother cheap bid for a water softener, found out Ivan's price was probably the best one since the cheap quote didn't do half the job which was run a drain line, which is a lot of work. I called Ivan and apologized on a Friday, he fit me in on Monday and got it done. He's my plumber pro indefinitely now! And will be recommending him to the neighbors. I have smart toilets coming up, and he's the pro for that too! Call Ivan for good rates and excellent work and friendliness. Recommend 100%

Five stars from me! I sent out a Yelp request for plumbing…read moreproblems in Apache Junction. Water was creeping out from under my park model home. Ivan, with AZ Desert Plumbing, was the first to respond and I checked out his website and the Better Business Bureau website. No complaints noted so I called them and made a no-cost appointment. Ivan arrived on time, ready to work on an older (20 year old) park model, permanently set on a foundation. He approached the problem from every accessible entrance (3) to the plumbing, to include using a snaked camera when it was determined that it wasn't accessible in person. He found the leak in the wastewater line and documented it on film. He was willing to decline the job, at no cost for the diagnosis, and refer the job to someone who might be a tiny gymnast. But, he also agreed to gain access through the vinyl siding and plywood sheathing, to which I agreed. Ivan methodically removed the siding and cut an access panel through the sheathing to access the waste pipe. The failed section was removed and replaced quickly and tested, with no leaks. Ivan had given me a quote for the job with the caveat that I would reassemble the removed wood and siding. He did quality work as I looked over his shoulder and explained everything he was doing. When his job was done, I had intact plumbing. And, after the agreed upon job, he went the extra mile and put everything back together, to include using his own parts. Please, give this business a chance to attack your plumbing business! They are locally owned and operated. Licensed, insured and a member of the BBB.

Stephen is outstanding. He is honest, offers fair prices, takes pride in his quality work, and…read morehard-working. He did a lot of plumbing work for me, and I had an excellent experience with him. I highly recommend him and would use him in the future!

If you are looking for a trustworthy and honest plumber, Stephen is your guy. From the time I first…read morecontacted him he was very prompt with responding and setting up a time to come out in order to give me an estimate. He was very thorough and explained things to me multiple times as the plumbing world is very foreign to me. I felt he was very honest with what exactly needed to be done in order to fix the pipes that were leaking in the attic. During this time, I also had received other quotes that were astronomically high for the same amount of work that Stephen was going to be doing for me. He sent me the quote promptly the next day and answered additional questions I had before we agreed to the contract. Stephen and his dad got the new pipe installed within just a few hours, they got everything back up and running same day. I really appreciated that they were willing to work in the attic in this summer heat. I will be using Stephen moving forward for any plumbing issues I may run into. Thank you again!

This is the second time I have used Lawson Family Plumbing. I spoke with Jennifer on the phone and…read morewas scheduled the same day! Harley Knight was knowledgeable and professional. He replaced my garbage disposal and is installing a new water Pressure regulator. I would highly recommend them!!! Thank you! Susan Masles

Donald did a good job at a reasonable price replacing an angle stop valve for the supply line for…read moremy toilet. It was a nightmare situation as a previous contractor broke it and left me abandoned and my main water supply wouldn't turn off so I could literally not sleep for 24 hours as I had to empty a bowl every 30 to 60 minutes (the supply valve is low so it would not accommodate anything larger underneath) or it would flood and ruin the new flooring that was just installed. It did ruin my face board that I had just had installed the day before. He kept blaming me saying by turning the giant nut I somehow ruined the pipe which I don't understand but I did everything to try and loosen the bolt and I found no special instructions or tool that specified one as a necessity to use on it in all my research or that I had done anything wrong, but it had been there for 30 years and was fused on tight and wouldn't budge even with two vise grips, and with the flooding happening I was desperate to get it removed so I thought that continuous commentary was strange. He also said I had to loosen that nut clockwise as if it were reversely threaded but was told the opposite multiple times in my research so again I'm very confused. If something had been critically missed I wish he would've at least told me. I didn't see how he removed it. He walked off with my channel locks which I informed him of immediately but luckily he changed his mind and returned them before I had to leave the next day after he first said he couldn't. I had been thru two days of hell from the previous contractor with 8 hours sleep over three nights. But he did the job and it took him no more than 15 to 20 minutes. There's a really big gash in my wall now where the valve is but I guess he had to do that to cut the pipe. I will have to find a wall cover plate or something to hide it.

Quick response. We had a leak, person tried to help over the phone to remediate the problem until…read morethe plumber can arrive. Showed a lot of care. Their price was more reasonable then other vendors. I will use them again.

We contacted this plumber to clean out a clogged sewer line because of their yelp reviews…read more The Bradley representative told us that they would "pull out" whatever was clogging the sewer line. They didn't do it at all. The Bradley representativey never told us that they might not be able to pull out whatever was causing the clogged sewer line at all. We would never use this plumber ever again because they misrepresented what they would do. Update:After I made this review, the plumber went out again and ran a camera thru the sewer line and they sent me the video showing a tree root in the sewer line. His video and my snapshotphoto of his video clearly shows that the tree root blocks almost the entire sewer line. The plumber claims that he 'cleared' the sewer line but obviously that's not the case at all.

These guys are great! They came in so much less expensive than the other plumbers plus they know…read morethe Sun City area and homes well. They are cheerful and professional and are not trying to sell something we don't need. We are so happy our Sun City friend referred them to us!!!

I had used this plumber, Sergio Trejo, for the past 14 years…read more I met him first when he worked for a large plumbing & home improvement company. Normally, I always had him come twice a year to check out my plumbing in every room of the house and also yearly, to drain my water heater. In 2017 he installed my bathroom sink. --- 2013 he installed my RO filter in the kitchen and new MOEN kitchen faucet . ---Just last year, 2022, He installed my new water heater. ---About six months ago, I had a drippy water pipe, I spoke to him on the phone and he squeezed me into his schedule, and had it fixed before days end. Sergio has been in the plumbing business over 30 years. He has moved on from being a plumber working for a large company. He now is the owner of "Flowmatic". If you ever need a plumber, who you can trust give him a call. Let him look at your problem and then fix it.

Alex is incredibly knowledgeable and detected our leak immediately. He was able to talk me through…read moresome other recommendations as well for optimal pool maintenance and managing the stubborn bubbles in our return line. After wasting so much water and finally having a solution, I would trust Alex every single time. If we have a leak again (life of a pool owner!), we will be calling Alex first. Don't go with Leak Science. They have a fancy website but you really just need someone who has the experience and Alex is your guy. He responds quickly and knows pools in and out.

I didn't end up using their services, but the gentleman I spoke with her on the phone was very kind…read moreand patient with all my questions and gave me great referrals for the service I needed

Jamie and David are amazing people and they know how to run a business the right way! Honestly,…read morewith integrity and putting the need of the customer above the profits. Fair prices, great work and do what they say they will do! They are the kind of people and business you absolutely keep in your records for who to call for any plumbing, water heater, water softener needs and more.

Wonderful experience working with Alpha Plumbing. They are professional, honest and were able to…read morequickly help with a problem in our garage after calling. I highly recommend this company and will use them again in the future.