There where not able to do the job.No Explanation giving.Maybe the Job was to big.IWas very…read moredisappointed by there decision

Very positive experience. The service felt genuine, the place was well kept, and everything moved…read morealong nicely. I would definitely consider coming back again.

I wanted to reiterate the 1-star experiences others have had with this place. I am a mechanical…read moreengineer with years of experience of maintaining my cars to over 200,000 miles. When I went there, they took pictures and video of my control arms and brakes and rotors and used scare tactics to tell me that I cannot drive this car as it is a safety issue. I met the owner, i have no idea why I needed to meet him. I had spoken with one of the floor mechanics who showed me a leak from my thermostat. They told me $1300 for brakes, $1700 for control arms, and $1000 for the thermostat... $4000! I drove home (even though they warned me not to), ordered the control arms, rotors, brakes, and thermostat and replaced them all myself. Here are the results: The car has 60,000 miles. The control arms look used like a car with 60k miles should, but they were not anywhere near an imminent failure. Same for the brakes and rotors. The only issue that was important for me was to replace was the thermostat housing... yes, the one that I had taken the initiative to ask the floor mechanic, and the front desk didn't even tell me about! Now, I knew what they were talking about. But I can clearly see how someone who didn't know much about cars would be terrified into hiring them for repairs that really weren't needed. The videos, etc, are all part of the credibility and selling process. Speaking of which, I can tell you that these guys use what's called a "one-call close" sales tactic. Just like at a dealership, these guys know that if a customer walks out the door, 90% of the time, they are not coming back. And, the salespeople are paid on almost 100% commission. That means that if they don't close a sale, they don't eat. They are not interested in a relationship. Here is their job description for the position so that you can see their motivations: Full job description - Automotive Service Advisor Top Tier Service Advisors | Up to $155,000/year ! (Base Salary + Bonus) Are you a certified closer with an exceptional talent for sealing deals? Do you thrive on turning opportunities into results? If you're not among the top 1% in sales, this isn't the role for you. But if you are a driven, determined, and unstoppable closer, keep reading--because this is the life-changing opportunity you've been waiting for. Why Work for Pleasant Car Care ? At Adams Automotive, Now Auto Care, Pleasant Car Care, and JB Auto Care, we don't just offer jobs--we offer a movement transforming the automotive industry. As part of the Houston-Boston Partnership, we're scaling from $50 million to $100 million in the next 24 months. This is your chance to be part of something extraordinary while building generational wealth. Why Work for a Platform Company? Platform companies like ours represent the future of the automotive service industry. Here's why: Career Growth: Endless opportunities for advancement through AutoShop Answers training, mentorship, and leadership development. Learn from the Best: Work alongside industry leaders like Todd Hayes, Joe Adams, Bill Brusard, and Charlie Zlatkos, all recognized as top performers by Ratchet+Wrench. Be Part of Something Bigger: Join a company scaling from $50 million to $100 million and beyond while redefining the industry.

It's hard to find an automotive shop that is honest and good, especially among convient ones with…read moreeasy booking for an appointment. It was so easy for me to have them take a look at my faulty car and have them come up with a diagnostic result. They seem technically strong, but they seem to be limiting themselves fixing more than what is necessary with insistence of meeting their certification for more work and additional parts; they insist upon replacing other associated parts incurring more expenses on my part. In other word, you will surely get the car fixed soundedly, but with heavier tab for removing the issue; they don't mind the incurring financial burden over their interests in getting more cash flow...I know there are many mechanics have to be paid. I wish that they can be more consumer oriented not to have their skills getting rusted.

I brought my VW Alltrack to VW Garage after a jeep sideswiped my left passenger door. Lucio was…read morevery quick to respond, and when I got my car back I could never have been able to tell there was damage. The repair was flawless for the price! That being said, I quickly noticed they got globs of what appear to be white paint on the door handles and seats, which was quite annoying to get out. They also missed the clearcoat on the left passenger handle when they were touching it up, as it has a distinctly rougher texture than the rest of the handles. Overall, I'm satisfied with the work I received and the price I paid, I only wish the attention to detail was a little better going forward.

Firstly, Lucio is the nicest person in the car service business I have ever met. Secondly, his…read morework, quality is second to none, from what I can tell. Thirdly, I swear he replaced my 2013 Honda Accord with a brand new one. So, yes, I recommend this shop for sure. I would invite my whole family if they lived in this state.

My Silvia decided it no longer wanted to start, so I had it towed over for a diagnosis. Since it's…read morea 26-year-old imported Nissan Silvia, I was expecting a headache trying to figure it out and find parts. Nope! These guys diagnosed the issue quickly and had the parts I needed ordered in no time. Steve and Mike were awesome to work with--honest, knowledgeable, and kept me updated throughout the process. It's refreshing to find a shop that treats your car like it's their own, especially when it's something a little more unique. One warning though... if you show up and Steve has his shirt off, don't be intimidated. He might look like he could bench press your entire car, but he's actually one of the nicest, most laid-back guys you'll meet. Thanks again, Steve and Mike! I'll definitely be back (hopefully for upgrades next time instead of repairs!).

Steve and his team are very honest and do great work. I've brought several cars to him over the…read morepast several years and been pleased every time.

This is my second time bringing my car in for repairs but I did not provide a review for my first…read moreexperience with Glenville Terrace Auto Body. Last year, I had my side mirror knocked off and they helped me repair the damage through my auto insurance but they initially installed the wrong mirror onto my vehicle and then replaced it with the correct one a day later. This time around, there were some damages to the front of my vehicle. The accident occurred after Christmas and I was scheduled for a drop-off a couple weeks after my insurance contacted the location that I'd need work done. They called me to schedule the drop-off, which provided seamless customer service. Drop-off was quick and easy as I didn't require a rental. I was quoted 2 weeks for repair time but it was done in little over a week. I went to attempt to pick up my vehicle yesterday and the valet attendant accidentally locked my key in the car and I did not have the spare key on me. The mechanic was attempting to get my car open for a bit and I asked what was happening as a bit of time had passed and was informed of the situation. It was 6°F outside so this may have contributed to their difficulty in unlocking my car. The desk staff offered to compensate for an Uber as I was going to be late for work and compensate my Uber to come pick up my car later that day. I decided to take public transit instead to work and they called me a few minutes once I got on the train that they unlocked my car and would deliver my car to my workplace later within the day instead of having me come pick it up. The owner of the establishment gave me a phone call later that day to apologize for the inconvenience and also stated he'd be dropping my vehicle off for me. I received text notifications upon his arrival and my car had returned to my possession. Glenville Terrace Auto Body never fails to provide exceptional customer service and attention to detail. I appreciate the interior and exterior clean that they provide as well and my car is always looking great after repairs. I will be returning if I need any additional work done to my vehicle as they are the best of the best in the area.

I've been corresponding with Glenville Terrace Auto Body for about two months or so, from talking…read moreto GEICO insurance, bringing my Toyota Corolla Cross in to determine what parts need to be ordered from Toyota (there was a backlog on part of the Toyota manufacturer), until next week will be the time when all the parts arrive and Glenville Terrace Auto can finally start fixing the multiple damages (scratches and bumps) on my Toyota Corolla Cross. I hope the color comes out to be perfect -- just like the original color coming out of the factory. Hopefully there is no issue here as this color can be considerably unique. This far, though, for the past two or so months, my correspondence with Glenville Terrace Auto Body has been very smooth and professional. They explain to me and follow up thoroughly with what to expect and the timeline to be expected. I still expect perfection for them to fix my car! They were nice enough to even go above and beyond and offered to drop me off at Enterprise because, on Enterprise's fault, Enterprise was lagged in coming to Glenville Terrace Auto Body, to give me the car I reserved way in advanced through GEICO. So yea, kudos for Glenville Terrace Auto Body. Once my car parts arrive--early December 2023-, I expect everything to go smoothly with Glenville Terrace; I hope perfection on the repair of my car, so that I can recommend my other colleague and friends in the areas who don't know about this hidden Auto Body Shop. Hoping for a perfect service and handling everything smoothly with the GEICO insurance on my behalf. I've researched this place a great deal, did my due diligence before entrusting them to repair my Toyota Corolla Cross--so I also hope the owner/manager, Barry Hynes, personally take the time to make sure the repair is done to the best of their ability and meet the QC expectations so that it will be a one time fix and memorable experience for me!

World class service. Looks better than before the accident. Went above and beyond. Hopefully won't…read morebe back, but if I need a body shop again, will definitely return.

Highly recommend! Robert gave me a fair quote for a full bumper respray, he helped me patch up the…read morescratch as well. Incredibly honest guy with elite skills. I'll definitely be back!

After relocating to New England, I sought a trustworthy auto repair shop and discovered Brakeman's…read moreAuto Repair in Jamaica Plain, MA. Their numerous 5-star Yelp reviews highlighting exceptional service, quality, and professionalism caught my attention. Upon visiting their website, I was impressed by their rich family history in mechanics, which prompted me to schedule an appointment. Surprisingly, securing a slot was easy despite their stellar reputation. Using the Waze app for navigation, I encountered minor inaccuracies; however, locating the shop became straightforward once I realized it's situated across from the gas station on the corner, housed in a distinctive green building. The owner, Ray, was both kind and courteous. He thoroughly examined my brakes and rotors, informed me that he would order the necessary parts, and mentioned there might be a wait. He suggested I consider taking an Uber, but I opted to spend time at a nearby library. Unfortunately, the library was a small branch that didn't open until noon that day, so I utilized the adjacent Curtis Hall Community Center to catch up on some work. Throughout the service, I received timely updates from the shop. The brake and rotor repairs were completed efficiently, and Ray's dedication to customer satisfaction was evident. He checked in later that day to ensure my car was performing well post-service and followed up the next day to confirm my continued satisfaction. This level of personalized service reminded me of the local mechanics back in the South. The most important thing besides the service, and the quality, the VALUE!!! I saved 50% of what I was quoted by the dealership just for brakes!! It goes to show that there are still businesses like Brakeman's Auto Repair that aren't trying to get over on people that provide GENUINE SERVICE in a timely manner. In summary, Brakeman's Auto Repair offers a blend of professional expertise and genuine customer care. For anyone in the New England area seeking reliable auto service, I wholeheartedly recommend them.

My wife has her company supplied Subaru serviced here. She's fussy..really like the place..I n and…read moreout quickly

My experience here was truly 5-star! Anatoly and Andre were so helpful getting my BMW-X3 repaired…read moreand it was a perfect job. Additionally, they worked with our insurance adjuster as well as rented me a car from their shop. The passenger door and panels were repaired meticulously. It was as good as new. In fact, it was better than new as they provided interior detailing as part of their service! They are truly master craftsman at what they do and I can't say enough great things about them and the entire experience.

Pretty happy with the repair. The problem was diagnosed correctly and the necessary part was…read morereplaced without any issues. The waiting time was longer than I would have liked, but the car was in good shape when I picked it up.