Technician bailed shortly after arriving…read more He didn't like his process errors being pointed out to him: 1) not checking the control panel for errors before disconnecting power 2) not informing us to de-frost the unit the day before he arrived

Rich was responsive, timely, and efficient while working together. We contacted him about an issue…read morewith our old Samsung fridge that wasn't working. His pricing is fair. He was very knowledgeable about his work and uncovered to solution to our issue - the refrigerator fan or fan motor had been frozen (but I can't recall which, that's why we call the experts!) We appreciated your help, Rich! I'd recommend him if you're having appliance issues in the area.

Mark is a must call related to any appliance repair…read more Our Thermador washer stopped draining and i called a few service providers and everyone was ok we'll come over and i'll be a huge fee without knowing if we can fix your problem. Mark on the other hand called and asked about the problem and over 2-3 chats provided guidance on how to trouble shoot it and asked to send photos so he could validate that he can fix the problem before even coming. In the end his suggestions allowed me to fix the small problem myself and saved a trip and an unnecessary repair bill. I will always be calling Mark first for his honest advice and quality service

Mark diagnosed my dryer problem of not getting hot over the phone, arrived as scheduled & repaired…read moredryer at a very reasonable rate. Also I was having issue with gas range igniter & he got it working in no time & no charge. I highly recommend him for appliance repair.

My washer door wouldn't open. Best appliance came out right away and fixed for a reasonable price.read more

Scheduling the appointment was easy & the service tech was very helpful. The communication after…read morethat with the repair estimate was less clear, and when it was determined a part was no longer available, they didn't automatically offer to return my repair deposit; separate from the diagnostic cost. I'm still waiting for my refund.

Vitalii from Bold & Short Repair replied within minutes of messaging him for repair services on a…read morelate Saturday afternoon. I described my issue with my freezer (loud buzzing sound when the motor comes on) and he was able to schedule a technician to come by on Monday afternoon to work around my schedule. The technician, Vasyl, texted me when he was on his way and arrived promptly as scheduled. He was able to quickly diagnose the issue (ice build up that was hitting the freezer fan when it turns on). To repair, I needed to move all the food items out of the freezer and into coolers, and Vasyl was able to quickly repair the issue by manually defrosting the ice build up using a commercial steamer tool. He inspected the fan and it was still operating normally and no buzzing, so it did not need to be replaced. He was able to diagnose the issue and finish the work within one hour of arrival. The repair price was reasonable and the inspection fee was waived since I went ahead with the repair. Vasyl also answered my questions about how to prevent this from happening again and also some recommendations on future fridges when it is time to replace mine. Vasyl was very friendly, professional, and courteous. Thank you Vitalii and Vasyl for fixing my fridge on such short notice. My family really appreciates the quick turnaround, fast diagnosis and repair, your transparency on the issue, and not recommending any unnecessary replacement parts. You saved us money from buying a whole new fridge!

Were so easy to work with! Very easy to schedule, and confirmed with a phone call when they were on…read moretheir way. He was able to easily diagnose the issue, had the part, and had my dryer repaired within 30 minutes. Very happy with their work!

Amazing company. Honest and kind and trustworthy! Explained our situation very well. Thank you!read more

Pros -excellent customer service I called about a washer…read moreissue and he explained what it was and was very upfront and honest Cons -based on the customer service alone I would use them for future services

Teak is great! We had a screaming dryer. We never did anything to it to make it so mad! Teak knew…read moreexactly what was wrong and fixed it quickly and completely. He left the area clean and the unit returned to its original location quietly and efficiently. No more screaming, and the dryer works great now! Highly recommended!

I had a great interaction with Teak through the Yelp app. Our fridge was making loud sounds and…read moreeventually stopped cooling. After learning the brand and sound types, Teak let me know through a message what was wrong and how to fix it (at least temporarily). The fix worked. I appreciate how responsive he was and that he didn't charge. That kindness and competence will gain him a future client and referrals.

My Samsung washer went down. After several repeated and frustrating calls to Samsung, as well as…read morewasting days with their unresponsive contractors, I eventually reached out to ARS. ARS was " Johnny on the spot". Customer service was great, they scheduled a tech right away. When the tech (Arsen) arrived I knew this guy knew his stuff. He answered all my questions, and was able to trouble shoot the problem with precise skill. After the part arrived, Arsen was back immediately to install the part and get the washer back up and running as promised, without any BS. What a true professional. IF you have any appliance issues, ARS is the way to go.

Wasted our time and did nothing. Quick replies on yelp, asked to call, left a message but they…read moredidn't respond. Sent another yelp message and they came out 2 days later. The guy showed up an hour past the arrival window they quoted. I watched him randomly removing mounting screws that had nothing to do with our leak. He put them back in and said he had no clue how to work on our washer even though we had included the model number in our request. He said someone would call us they specialized in our model and it's been over a week. Moving on now

I needed a washer that doesn't have a computer that will break frequently like my newer one did…read more He was great--showed me several and I was able to get a very clean machine for $270! It was delivered and working well. Keeping their name and number for when another appliance breaks down.

This business abuses local buy nothing & freecycle apps to spam commercial ads about general…read morecategories of Items for sale to free trade community, or makes posts for $1 items that have no specific item. This wastes the time of those who are not interested i commercial posts. They know they are in the wrong and abusing the system, see example of phone number spoofing in the attached photo.

Have used them a few times. They're very competitive with pricing, they don't recommend stuff you…read moredon't need and do very high quality work. Would've spent $1,000 with a plumbing company for something Brothers did much easier and for 1/5 of the price. Have had them repair and fix my washing machine and dish washer. Highly recommend them!

Tien Is very knowledgable and friendly! Also was on time and did an amazing job fixing my fridge…read more Fair price and it didn't take long to fix.