I needed a washer that doesn't have a computer that will break frequently like my newer one did. He was great--showed me several and I was able to get a very clean machine for $270! It was delivered and working well. Keeping their name and number for when another appliance breaks down. read more

This business abuses local buy nothing & freecycle apps to spam commercial ads about general categories of Items for sale to free trade community, or makes posts for $1 items that have no specific item. This wastes the time of those who are not interested i commercial posts. They know they are in the wrong and abusing the system, see example of phone number spoofing in the attached photo. read more

Seattle Used Appliance - Note phone number snuck in when not allowed. - Appliances & Repair Near Me - Des Moines, Washington

UPDATE: The only update here is changing the name from Affordable Appliances to Seattle Used Appliance is NOT the way to fix the problems. Getting some ethics and honesty is. Original review: One of the worst business I have ever dealt with in my entire life. They are dishonest swindlers preying on the disadvantaged and needy. Avoid this place AT ALL COSTS. Lie. Lie. Lie. Steal. Steal. Steal. Delay. Delay. Delay. That about sums up this business. Check them out on the BBB site too. They have an F rating and have refused to respond to the BBB's investigation of consumer complaints filed with the BBB. My son and daughter-in-law bought a washer and dryer set from here. They machines have never worked right. Washer doesn't clean the clothes and make a racket. The dryer makes horrible noised like zombies dying, and it barely dries the clothes. This place pressure them into paying cash, with the offer of a 60-day warranty of they did not pay cash and a 90-day one if they did. Of course, that makes it very hard to do anything about the defective devices. They live about 65 miles away, and they charged them $90 additional dollars for delivery. We called the place. Going to have a repair person out, and they will call next day to schedule. Three days later, no call. Called again. They will call tomorrow. Nothing. Called Monday. Was told the tech got hurt playing soccer Saturday, and it would be a couple weeks before he could come out. Unacceptable. They said the owner would call. Never did. Three calls later and they are going to replace the set instead of repairing, but they want a $250 delivery fee because of the distance. No. The owner will call us. Never did. Six calls later, and he still hasn't called. And, of course, 90 days has come and gone. Our next step is to file a complaint with the WA State attorney general. Someone needs to bring these crooks in line. Avoid this place as though it was the plague. You will be sorry if you do business with them--unless you enjoy being robbed. read more

Not sure why the hate here, I think it may be misplaced. You are going to a used appliance store, in a basement, underneath an adult store. You *will* walk out with a quality, warrantied product, with upfront pricing and a delivery option. You *do* need to set your expectations, do your homework on relative pricing, and be cool with a culture of haggling on price. It's fun! I do wish the pricing was on the models though, when I'm juggling research on 5-6 models it gets annoying. I've bought here three times, and see two types: Landlords/property developers who know what they want, and the value of what they're buying. They know the owner and the employees and have a good time chatting. The other group is coming in with something for their home, and complain about the scuffs or imperfections. They also haven't done their homework on the relative value, and appear insulted when prices are brought up. My first washer unit didn't arrive clean as Tony said it would, and I gave him a hard time about it. He apologized and made a big deal about cleaning the next ones I purchased. On delivery: They contract with several local firms, so while I believe they should be ultimately responsible, I hope to shed some light on the inconsistency. A couple of them had done deliveries in SF in crazy stairwells, and knew all the tricks. Another guy.....needed help. I called SUA and gave feedback about both. And pssst.....where do these units all come from? Everytime someone buys new and Home Depot, Lowes, Best Buy etc offer to take it away for free.......they go to places like this. read more

Went in looking for a reasonable used refrigerator and freezer. I told them my dimensions over the phone and they quoted me $200. When I arrived, nothing was $200. A pushy Russian sales lady tried to convince me to put money down on a used piece of $hit. They were VERY PUSHY to get money out of me. Never going back. Filthy dirty place! read more

DO NOT WASTE YOUR MONEY!!! Originally, I was going to purchase a new refrigerator for my catering business from Home Depot but gave Anthony a call after shopping around because I was in need of one ASAP (needed the extra room for food) and decided to purchase from here. I wish I would have gone with my first option. I went in and after selecting what I wanted, paid what I was told was the initial price of $275, to include the $25 tax for the appliance which was to include delivery. I made sure to ask if delivery was included and he said yes and we scheduled a time and date for the drop off. When it was time for my item to be delivered, I received a call that the time and date needed to be changed, which I was ok with. This is where the unprofessional and sketchy behavior started. Anthony had another associate (Nick) deliver my refrigerator; however, I was now informed upon his arrival, that I needed to pay an additional $100 for the delivery, which was never discussed prior, as he stated when I paid in cash that delivery was included in the fee. So now I was either going to be out of $275 for the refrigerator if I didn't pay the $100, as all sales are FINAL. Anthony and Nick had a quick conversation and I stated that this is not what we discussed and I was not happy about how they were handling business. I asked for an additional receipt for the delivery but was informed, he was not in the office but I would get one as soon as he returned via text. That was September 2023. Guess what? Never received the receipt and after several calls and messages, which went unanswered on Anthony's behalf, I felt so disrespected. 45 days after purchase, the refrigerator started malfunctioning, only keeping the freezer temperature and the refrigerator running hotter than its supposed to. So now I'm out of $375, and now have to pay to dump it somewhere. It's really sad and pitiful that they feel manipulating and scamming people out their hard-earned money is ok. I read someone else's review regarding this shady business that they do and wish I would've saw it before I purchased anything from them. read more

We had a fun time finding the business, located downstairs from an adult shop! We found choices and excellent service. Great pricing for a refrigerator! Delivered! We will shop there again when we need something. I Don't believe the haters! read more

This place is chaotic. There's so much going on and there's no organization. You first walk in, and there's a sea of stoves and refrigerators. You just make your way and someone will offer you help. The prices are okay. They are priced in the middle for used. For example: newer model large stainless fridge will be about $600. Same fridge would be $1200 or so. They offer layaway, but beware...you have to make a weekly payment. If you cancel, there's a fee and they will try and take your money. read more

Had to jump on here on show my guys some love. I just purchased my second dryer from Affordable Appliance. Four years ago I purchased a Kenmore washer and dryer. I was very happy with my purchase then and now. When purchasing from Affordable Appliance you have to manage your expectations. My washer still goes strong after four years but the motor in the dryer went out and I replaced it with a newer Kenmore dryer. I went to the store at 11:30 Monday morning, bought the dryer and the owner personally delivered it by 3:30 that afternoon. He set it up without a problem and took the old one away. In and out in 20 minutes. I see some reviews mention poor service and attitude. I didn't have that experience, but again, I manage my expectations. Antony is a small business owner and is originally from another country. He works very hard 7-days per week and usually only has one person answering calls, taking payments and scheduling deliveries while he does EVERYTHING else. He personally repairs and delivers these machines. Often times he'll deliver the same day as purchased. Again, I understand the pressure he is under and appreciate his time and the care he puts into his work. No, he's not perfect but he's not a mean person, he's not sketchy, he's not unethical by any means. He's a hard working, honest man, a small business owner trying to survive. People should use a little more compassion and understanding when dealing with him. I'll continue to support this small business owner, he deserves it and he's good to his customers. read more

I was in need of a dryer. And found this place. They have everything you need from appliance to parts. They can help with any model including switching out the outlet if the model you like doesn't work for you. They had great service at a great price. read more

Was very helpful and best part very great prices also a lot of units a lot to chose and get good warranty

Washer leaked immediately after hooking up hoses. They kept telling me is very unusual. They said they would send a tech out the next day but then they told me that his hand got broken playing soccer and won't be able to work for six months. So I have no technician for six months. There goes your 90 day warranty. Because this guy plays soccer with his hands. Do not waste your money. Now I have to rent a U-Haul to return both the washer and the dryer because I don't want to deal with these people anymore. Unbelievable read more

Went to go buy an appliance quoted me one price than when I came back to pick up he told me that now Someone was on there way to pick up that appliance but if I wanted to pay $400 more than original quote that he would sell it to me instead, so now he was willing to F over the guy that was now promised it and on his way to pick it up!? That is a Ridiculously shady and dishonest way to practice business and I am appalled. Walked out and found a brand new one for less. read more

Did not purchase here. Thankfully! This place is DISGUSTING!!! Could barely understand the guy, wasn't helpful. They have no idea how old the appliances are that they are selling. Wouldn't recommend. read more

These guys are selling sketchy units.Horrible experience, sold a washer, that ended up flooding my place after 4th load. It was very apparent they do not know what they are actually doing. Beware, not worth the risk of flood or fire playing with these guys. They had audacity to try to charge me $100 extra to come bring replacement after this washer has flooded my place. Told me it's the same risk as walking down the road things can happen. Wow read more

Long story short, I got screwed by this place. The appliance they delivered did not work properly. I tried many times to resolve with the Affordable Appliance people, wasted my time and money. Ended up filing a dispute with my credit card company. Don't be tempted by saving a little money. Not worth it. read more

We needed a new washer and decided to "reduce, reuse, recycle" thinking that we could get a used washer that had been reconditioned. We paid extra for delivery and hook up. The installer person simply hooked up the washer and made a cursory function check. Shortly after we turned on the washer we purchased at Used Affordable Appliance for $461, we knew something was wrong. It began to jump across the floor during the spin cycle. The 90 day warranty is only for repair and exchange- NO REFUNDS OF ANY KIND. The repair comes with a stipulation- IF IT IS YOUR HOUSE's fault- YOU PAY FOR THE SERVICE VISIT $80!! A fellow came out and guess what - said that our floor was not level and there was nothing wrong with the washer. Mind you, we previously had a top-loading washer that worked fine in that location. I insisted that there was something wrong with the washer - but the manager demanded payment for repair visit! I said they had been paid for installation so they should take responsibility for determining that the washer will work where it is installed. In other words the installer should have said something at installation before signing off if he felt there was a problem. The installer did not MENTION ANY PROBLEM WITH THE INSTALLATION. The store would not take responsibility for the galloping washer. Because we needed a washer that did not gallop across the basement, we bought leveling compound for $60 and carefully ensured the floor was completely level (using a carpenter's level). The problem did not stop. We even tied the washer to the floor with bungees, but the galloping washer broke the concrete leveling. We learned our lesson and will never buy a used appliance from this business. In fact, we may never purchase a used appliance again - after all the hassle and expense we found that City light offers a rebate on NEW washers. So if you want to take chances with your time and money go ahead. It is just not worth it for us. read more

Tony was so helpful and friendly and gave me a great deal on a used washer. I will definitely recommend this place to others in the future!

My family just moved into a house with a washer and dryer that was hooked up, but non-working. I was a little skeptical about going to this place, but they seemed to have a decent inventory of appliances and claimed affordability. Both of those statements were true. I told him exactly what I was looking for and where my price point was and he pointed me to a few options, one of which I chose. He delivered it the same day and hooked everything up, despite a range of plumbing obstacles on my end that he had no obligation to help me work through. The machines have now been tested several times and they work like a charm. Bottom line: the guy went out of his way to help make sure that we were able to do laundry in the machines we purchased from him. It's hard to find service like that any more. The owner is personable and fun to chat with while he gets the job done - actually, he's got a fantastic sense of humor which I appreciate. We will definitely be buying here again. I recommend this place to anyone who wants a quality appliance without paying out of the box store pricing for it and wants it coupled with good service. read more

Bought a very affordable, and used set of a washer and dryer. The man who helped us find a set and sold it to us was very friendly and helpful. Tested the units in front of us. Obviously not entirely conclusive, but at the time it was the most he could do. He also helped us with the warranty and gave us the hoses for the washer. We're very confident these units will do their jobs well. I recommend this place if you're looking for large appliances but you're on a budget. As of right now, the washer/dryer are still working very well. read more

These guys run a 5 Star Business. Antony is a great salesman and a good business man. He stands behind his warranty and his machines. I bought a washer and dryer set from him. He delivered what I expected and the machines work perfectly. I got a 1 year warranty on a like new set that would have been double at a new appliance store. Give these guys a shot and you won't be disappointed. Note: When you turn into the plaza they are a bit behind the main buildings down a little driveway. I am glad we stopped by! Thank you guys! read more

The worst sales experience I have ever had. Very disrespectful and inconsiderate of their customers time and money. Cannot keep their promises. Sold me 4 pieces of items that did not work 2 weeks after I purchased and then refused to fix it unlike they tell you "3 months warranty" the owner Anthony and his worker are very disrespectful people do not waste your money and most importantly your time with them. Find other places with at least better yelp reputation. read more

I bought four stoves from these guys already for different rental units. The service is great the appliances have been great. No need for Home Depot or Lowes now for appliances they have a good range of appliances and plenty to choose from. They even came out in serviced an appliance for me that I didn't buy from them. Glad I found this Shop read more

I dropped-off an LG dryer after I finally found the place under an adult bookstore in south SeaTac. The dryer (gas) wasn't heating. They charged me $30 for a diagnosis that turned-out to be incorrect (they said the control board needed replacing to the tune of $200 to $600). I took the dryer back and had it reparied elsewhere for around $100. Turns-out it was only the gas valve itself that needed replacing and the dryer works fine now. My feeling is Affordable Appliance didn't really check anything out and went to the most expensive (and least likely) cause for this failure. Poor diagnosis and I want my $30 back. I can't recommend their services. Sorry. read more

Zero stars. Manager had an attitude. Denied me there trade in credit. Employee thay answerd phone couldnt answer a simple question about there trade in deal that they advertise. Witch is what attracts customers or potential customers. It would of been zero but u cannot post this without picking a star. read more

This place is SKETCH! The refrigerator sold smells awful. When we picked it out you couldn't tell how terrible the smell was because the entire building smells like nasty cleaner. The fridge was obviously at a smokers house previously. NEVER BUY FROM HERE! The "owner" put me on hold 4 times to avoid taking to me about returning the fridge!!!! I blew his phone up and his excuse was he was meeting with an attorney for the IRS. Yeah I bet he has problems with the IRS since his entire business is SHADY!!!!!! WORST CUSTOMER SERVICE IVE EVER HAD! The "owner" thinks he's doing business in a different country apparently! THIS COMPANY WONT LAST!!! read more

This is the worst customer service I've ever experienced. He is just the nicest guy when you're handing him cash, then he turns immediately into an arrogant jerk. I paid for delivery and set up of a dryer. Made an appointment at 11am. He got here at 10pm. Said he's sure not climbing behind the dryer to install it (is there any other way!?). It worked for 3 days, I called about my warrantee, he said he's never heard of me. I might as well have thrown $300 in the garbage. read more

Don't understand the negative reviews posted for this outfit. I've used them several times throughout my home ownership and I've always been very pleased. The owner is a very good guy indeed, and his level of service is amazing. He always seems to have very good machines in stock at prices that are amazing. Bought a dishwasher, a washing machine and a microwave. They were all winners and I love dealing with this guy. read more

I find this company to start out like a champ but then not follow through at all. Made an appointment with them and they never showed up twice. Called to find out what happened and both times I was told that they would get back to me. So I can't review their actual service since they never made it out to my home. But the reliability of the company is already in question. read more

Not hard to tell all the 5 star ratings are plants. Nobody goes from 1 star rating to 5 star ratings with nothing in between. And notice how all the 5 star ratings are right after a 1 star rating. It is VERY clear that this place is one to AVOID. I myself have called three times and nobody answers the phone nor returns my voicemail. What kind of business does not want to do business. STAY AWAY! read more

Don't deal with these folks!!! Had a washer repaired, turned around and the thing broke again, called to see why and they just kept hanging up on me???????? Asked them to look up the receipt and they said they don't keep records???? Sketchy place! read more

Buyer beware !!! Appliances are not in good working condition don't last 3 months don't waste your money

This is the best used appliance store we have found. We shopped at every store in the area and came all the way back from Federal Way to shop with them because of the low prices and friendly workers. Great business. We will be back. read more

We had a great experience with this company, and we will be using them again! My husband and I usually purchase through other used appliance stores in the area, but our friend recommended that we go check these out... and we now have a new "go-to" store for our appliance needs!! The facility is completely indoors (protected appliances), has a lot of inventory to choose from, and the owner Anthony made things very easy. He is not the "pushy salesman" you're used to. He wants to know exactly what YOU want, and he will find it for you. He will help take measurements, search for specifics with you, etc. We got a great deal on three appliances. Delivery went very smoothly, he even delivered late at night to make sure it was the same day he promised. I really appreciate this guy's work ethic, and how he runs shop. We will be back to purchase more appliances in the future! read more

Same day delivery, installation and haul away. We were in a bind and needed a new washer and dryer quick! Affordable Appliance came in to save the day. Friendly and knowledgeable installers, they even came out past 7:00 PM for the install. read more

Four months ago I moved into my home. I purchased a refrigerator, washer and dryer from this company. My washer was the first to break down. It had a small drip that ruined my laminate flooring. They came out three different times assuring me that it was fixed, and it wasn't. I called a different service man from the Burien area, to check it. He fixed it right away. He only charged me half price because he felt bad that I had been taken advantage of by Used Affordable Appliance. I called for a service call on my refrigerator when the unit stopped freezing. The serviceman said it had a freon leak. He had some kind of tank and he put something into the rear of the refrigerator. It worked for about a week. By that time it was out of warranty and they said they would not service it for free. I would never recommend this place. Never! read more

Service here is excellent the owner will work with you and suit your needs effectively. Perfect for a person looking for a good deal on appliances that will last... They also gives warranty. read more

If we could give 6 stars we would. They have a large and diverse amount of appliance options and great customer service. My boyfriend and I bought a washer and dryer from Anthony today and he is absolutely generous and helpful. He showed us exactly what we needed for the price we were looking for and continued to provide an even better price overall when we included delivery. Even though they were about to close, seeing that we are strapped for time with the delivery, he offered to deliver same day. An hour later he HIMSELF arrived at our house with the washer and dryer. He brought them to the laundry room and proceeded to assist us in installation. Since we are new house renters we were not sure what else we needed. He replaced the power cord for the dryer as the original was too short, and provided us with the dryer duct we were missing, all at no extra charge. He installed the washer, then did a double check that they both worked perfectly. Not only is he an incredible salesman, he is quick, efficient, and sticks to his word. We will definitely be returning for any other appliance needs. read more

I bought some appliances were near $1000 and paid with cash and my credit card however they made loan on me by their collection company called Acima Now Acima asking me pay $1200. total over $1500. I just did not understand why I have to pay that much money I dont owe anything! Its totally fraud. And dish washer had holes on the bottom. Oven shield was broken. Sent me wrong fridge. Washer was broken. I gotta report FBB and etc Because this is Federal Crime PS The Acima collection takes money every week when I noticed it they already took almost $300 from me. This store changed store name. Also they gave me someones phone number Up date : I never gave them my check account. I d like to know how they got my check account? This store never answer to BBB or Washington C. Acima does not have resolutions or they never investigate. I will write up dispute latter my lawyer gave me ,,, will see read more

When I walked in the place was packed. Yet I still received amazing service almost instantly. Huge selection. He even cut me a good deal since I needed a full set of appliances. Delivery was very quick and not only did he install them he brought the parts I didn't even know I needed without additional charge. Amazing experience compared to everything else I had to deal with moving in my new place. Definitely give them a try. Your wallet will thank you. read more