Mark Wiseman reminds me of one the characters in the original Ghostbusters--a man on a mission to set things straight. He ain't afraid of no ghosts in your machinery!
Dressed in a button down shirt and carrying a briefcase, he made a beeline for my fridge--as if he were considerably more familiar with the layout and contents of my condo than I am or will ever be--immediately confirmed the problem we had pre-identified over the phone, and proceeded to operate on my fridge, wielding a drill and turkey baster, all the while lecturing on the nature of machines that keep vegetables cool, home maintenance and the Universe. It was as if some higher power sent this Dan Aykroyd-ish guardian angel of microwaves and dishwashers.
The problem was a fairly common ice/debris-clogged drain hole deep within the freezer compartment causing an alarming amount of water to drain directly into the fridge compartment. After three months of being tortured by gurgling and dripping sounds, not to mention wearing out half a dozen sponges and living in constant fear of the fridge door bursting open at 3 a.m. and a huge deluge issuing forth, I called Mark. When I asked about a YouTube where I had seen some guy dangle a wire from the defrost heating element down the drain tube to keep ice from forming (and why didn't the engineers at Whirlpool come up with this themselves, huh?), Mark immediately whipped a gadget out of this pocket and said "I was about to do just that, only better."
It's now been several months and my fridge hasn't leaked a drop of moisture into the compartment. My cheese and stale croissants are dry. Not only that, my older-model fridge seems a lot quieter all around, like a cranky animal finally tamed into docile contentment. And to think, I was contemplating getting a whole new fridge--Mark spoke up on its behalf, and now I have warmer feelings for my "cool-natured" mechanical housemate.
Plus, as other reviewers have noted, Mark didn't hesitate to assess the condition of my other appliances, including the dishwasher, disposal and clothes washer hoses, all of which he gave a clean bill of health. I had asked him to bring steel braided hoses to replace the rubber ones on the washer, but Dr. Wiseman closed his eyes, felt the tubes, and decided they were healthy and could stay. No extra charge...
Bottom line, with Mark's help I feel less apprehensive as a fairly new homeowner. Avail yourself of his appliance repair services now, before he gets recruited as the next CEO of Microsoft. read more
