I came in to get my ear checked out. After paying my copay and getting my vitals taken, I was sent…read moreback to the waiting room because they didn't have any rooms available. A staff member then called my name and said they were trying to clear the board and asked if I wanted to move my appointment to an online visit instead. She told me they'd still be able to look inside my ear virtually. I said I preferred to be seen in person and didn't mind waiting. She told me I was next in line but that the wait would be 30-45 minutes. Again, I said I was fine waiting. I didn't appreciate her attitude or find her particularly friendly. I also don't really understand how looking inside an ear virtually is supposed to be better than an in-person examination. I also only ended up waiting about 8 minutes Overall, the staff experience was just ok. I expected a little more professionalism and friendliness. The doctor I saw, however, was really good

"Mom- i don't feel good ." Unfortunately with 3 kids I hear this a lot and the latest was from my…read more13 year old son. He told me it felt like he had strep so I wanted to get him in for a strep culture right away since he's leaving for camp this next weekend. Unfortunately, our pediatrician was fully booked for the day so I looked for options for a pediatric immediate care. Admittedly I was a little worried about the negative reviews on Yelp, but figured how hard could a strep culture be. And it ended up being a positive experience. I booked the first appointment of the day online, which was for 10am. I hoped this would prevent us from sitting in a waiting room with a bunch of sick kids on a Monday morning. When we got there we were the only people there. Hurray! I filled out the paperwork on my phone (relatively easy) and then we were called back to see the nurse and then nurse practitioner. The nurse took his temp, vitals and strep test. 10 min later the NP walked in and pronounced him strep free! She said it looked like a cold and gave us some recommendations (rest, fluids, inhaler for his asthma, etc). The whole thing took about 30 min from when we first walked into the office. They are open until 10pm, but told me their Morton Grove office is open until midnight which is good to know since those sick scares often happen late at night.

I came into office 10 minutes before closing today. The nurse and doctor could not have been…read morekinder and got me the medical attention I needed. Dr. Rachel Rubin was very compassionate in an upsetting situation for me. I cannot thank her enough. I would highly recommend this urgent care.

Bad experience. Doctor was bad. PA or so call themselves bad. PA not registered with Illinois board…read moreof Professional Regulation. Dr. Mass is the worst, runs very bad clinic. Avoid.

We moved from out of town 4 years ago and had used a concierge service in our old city. We were…read morereferred to Dedication Health and to Dr. Sheridan. I would give this practice an A+. They are responsive, caring and our calls are always handled quickly. I have no issues communicating with my doctor.

I was going to join this practice as Dr. Lansky's patient, but I have autoimmune conditions,…read moreleading me to ask if I can see the rheumatologist, Dr. Croghan for that type of care. I was told yes, not a problem. I scheduled my phone interview with Dr. Lansky who called the office manager during our call to check and see if that would work and I was told absolutely no problem, again. So after making the decision to spend $6,000 a year to join Dr. Lansky's practice, I was told instead, I'd have to join Dr. Croghan's practice and pay $10,000 as I was "too complicated" to "only pay" $6,000. Quite a racket!

I've been trying to get my daughter bloodwork (NOT covid related) for months!! It's been impossible…read moreto find a clinic that takes orders from multiple doctors (like I had), one that I didn't feel like I was walking into a Petri dish and one where I felt like a human and not a number. We went to InOut labs in Morton Grove and can I just say what an AMAZING experience we had! I spoke with a live human here multiple times (Aileen) prior to going and she reassured me, took her time and talked to me as to what to expect. We made an appointment and we were the only ones there. They don't take insurance but we knew this ahead of time and obviously we can submit for insurance later. We just went to get her blood drawn and after prepping our daughter for weeks, I can just say she did amazing! The lady there are even had some little toys for her that you know she probably went and bought on her own in anticipation of My daughter coming. Thank you a million times!

I just got back from this lab after having to do a drug screen, and I couldn't have been treated…read moreany better throughout the entire process. My collector, Aileen, was not only very kind, but she made me laugh, and she made the situation very calm. She was great to work with and if I ever had to do another drug screen, this is where I'm coming.

Amazing dr so caring. Beyond affectionate. So lucky to have this dr! I feel blessed!!read more

Dr Levy is. Solid doc. Been his patient for over 6 years and he's always been thorough. He has…read moretaken me through some difficult situations including a cervical fusion and as long as I have all my questions and concerns organized and present them he always covers everything. Even my neurosurgeon said he's a good doc and has known him for years.

Good doctor/allergist with in depth knowledge. Office staff leaves quite a bit to be desired.read more

Doctors like Dr Kentor are few and far between. He is patience, sooooo smart, has a fabulous…read morereputation and is through. I have been going to him for many years and he has helped me thru bad attacks. He is amazing and was voted number one by his peers a few years back. The best.

Fraudulent Charges!!…read more On February 24, we sent a message to a doctor who helped our son with a broken finger. We sent the message to check whether we could cancel a follow-up visit that seemed unnecessary to us, and the doctor replied that it would be fine to cancel. A few days later, we received a bill for sending that message. In all the years we have used Endeavor, we have never been charged for sending messages. And nowhere on the web portal does it indicate that customers will be charged for sending a message to their doctor. I called Endeavor and a representative said this is a new policy. I explained that we were never charged before, and there is no indication anywhere on the site that we would be charged for sending a message, but the representative said the charge stands. I have lodged complaints with various state agencies, and have left reviews detailing this unethical behavior. This is terrible, awful service that only encourages patients NOT to reach out to their doctors with concerns.

Dr. Carlino and Nurse Gilbert were a great team. They were both very caring and compassionate, and…read morethey always put their patients first. Dr. Carlino was a skilled physician, and Nurse Gilbert was a wonderful nurse. They worked well together, and they always made sure that I was comfortable and well-cared for. They are both highly respected in my book and I'm actually considering leaving Northshore. I am sure that they will continue to be a great asset to the community for many years to come.