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    Dedication Health

    3.5 (8 reviews)
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    John E Croghan, MD - Dedication Health, concierge medical practice in Winnetka, IL

    John E Croghan, MD

    1.0(1 review)
    0.0 mi

    OMG! Dr. Croghan seems to be a good Dr. but the office, at Presence Medical Group in Wilmette, is…read moretotally inept. They have referred me to the wrong Doctors on multiple occasions. I have set appointments with the referrals, gone to the appointments, only to be told last minute that they are not a part of the HMO Presence Med Group system. They have given me referrals and when I have called to make appointments it turns out that the doctor is not even in the type of practice I needed. When I called Dr. Croghan's office to inform them of the mistake they said they'd call me right back with a proper referral. They never called back even after I called them four times to remind them. That was over six months ago! They lost the results of my blood work and after calling them multiple times I finally got a hold of Dr. Croghan's nurse who read the results over the phone to me. Who knows, maybe she made them up to stop me from calling. I'm probably walking around with Leukemia thinking everything's OK. No wonder I can't get a date with a vampire. The office manager, Christina, (who I have spoken to multiple times) has no idea what the phrases "Customer Service" , "Company Culture", "Proper Procedure" or "Office Organization" mean. She is a professional double talker who apparently is incapable of any kind of follow-up, let alone competence. The place is a joke. The employees have a heavy mist of gloom hanging over their heads as if they're forced to work there. I went in there today to be reimbursed for the parking fee that I was assessed at the doctor's office where I was erroneously sent by Dr. Croghan's office. Christina gave me a bunch of quarters (most likely retrieved from the desk top pay per play Pac-Man game on her desk), as she rolled her eyes subconsciously blaming me and most likely forming a mental justification barrier for her ineptitude.... I fired her; Not the Presence Med Group mind you, as I'm sure I will need a referral from them to do so, but just her. It was the medication I needed to treat the pain of the slowly decaying American business culture that once cared about the customer and even though it's merely a short term topical treatment it will serve to suffice until I have escaped by means of death due to not being able to actually get medical treatment. Tom Farrell

    From the owner: Concierge medical practice specializing in personalized one-on-one attention, 24/7 access to…read morephysicians, same day appointments, medicine reconciliation, expedite prescription refills and ample time with your physician.

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    John E Croghan, MD - Dedication Health, concierge medical practice in Winnetka, IL

    Dedication Health, concierge medical practice in Winnetka, IL

    John E Croghan, MD - Dedication Health, a concierge medical practice in Winnetka, IL

    Dedication Health, a concierge medical practice in Winnetka, IL

    John E Croghan, MD - Dedication Health, concierge medical practice in Winnetka, IL

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    Dedication Health, concierge medical practice in Winnetka, IL

    Rappaport Pediatrics - As children get older, the strong relationship they have with Dr. Rappaport encourages open communication.

    Rappaport Pediatrics

    5.0(2 reviews)
    0.2 mi

    My son had a rough start, and I really needed an attentive, kind, and patient pediatrician. We have…read morebeen so, so lucky to have Dr. Rappaport fill that role for us. She is so caring and responsive....and literally a text/call away at all times. She quickly makes you feel cared about and welcome. My family and I have been reminded consistently why we made the switch from a traditional practice. It's a must do, particularly for first-time parents!

    A visit to Rappaport Pediatrics is a remarkable experience. My boys and I actually find it…read moreenjoyable--which is a lot to say about a doctor's visit. Dr. Rappaport and her assistant, Beth, have refined the drudgery of taking a kid to the pediatrician's office by cultivating a relaxed, welcoming, and warm office setting. That approach is central to their patient care. Whether it's for a yearly check-up or a sick visit--the high standards are the same. I believe Beth typically says, "when can you come in?" It's unusual in any business, let alone medicine, to find someone who looks to accommodate my schedule. Once we are there, both Beth and Dr. Rappaport take the time to listen to our concerns. They are in no hurry; I never feel rushed or flustered that I haven't had all of my questions answered. The care is exceptional. Dr. Rappaport has a common-sense approach and impeccable medical knowledge. She's never alarming, always measured, and extremely compassionate. It's clear she is not just a doctor, but also a mother, who relates easily to her patients and their parents. In addition, she has built a marvelous rapport with my boys. She has cared for them since they were toddlers--they are now very active 8 year old twins. She's as thorough with their physical exam as she is with their mental well being; dealing with topics such as bullying. She gives them (and us) clear-cut, age appropriate advise on how to deal with it. I don't typically write reviews, but I was compelled to do so in this case. This is a different style of medicine than I have ever experienced. I'm so grateful to be a part of it, and I believe it's worth letting others know that the run to the pediatrician's office doesn't have to be a frantic, impersonal, or harried experience.

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    Rappaport Pediatrics - Dr. Rappaport provides guidance to brand new mothers, providing families all the time they need to discuss their concerns.

    Dr. Rappaport provides guidance to brand new mothers, providing families all the time they need to discuss their concerns.

    Rappaport Pediatrics - Families appreciate the extra time they have with Dr. Rappaport.

    Families appreciate the extra time they have with Dr. Rappaport.

    Rappaport Pediatrics - Rappaport Pediatrics - A pediatric practice where kids (and their parents!) love to come to the doctor.

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    Rappaport Pediatrics - A pediatric practice where kids (and their parents!) love to come to the doctor.

    Santiago Candocia, MD - Dedication Health - Dr. Santiago Candocia, physician at Dedication Health

    Santiago Candocia, MD - Dedication Health

    5.0(7 reviews)
    0.0 mi

    Dr. Candocia has been my 87 year old mother's Dr. for just under a year. He is a kind and patient…read morephysician who pays attention to detail. His communication skills are excellent and thanks to Dr. Candocia the nurses at the assisted living facility my mom lives are very informed and therefore more able to help my mother. Dr. Candocia communicates with me via text or on the phone regarding my mom's medical care and if he says he'll call later to discuss an issue he does.

    Look no further, this is the physician you have been searching for. Dr. Candocia helped me to get…read moremy life back. I transferred my care to Dr. Candocia in December of 2018. At that juncture, my healthcare had been poorly managed, resulting in multiple unaddressed health problems. Dr. Candocia patiently and attentively listened to my medical history and complaints, setting me on the correct path from Day One. He ordered necessary tests and sent me to a couple of specialists who were as attentive, quick and caring as he was. Bit by bit, like peeling an onion, we dealt with layer after layer of health-related complaints. I was most impressed when he had a question regarding my care from another specialist. He immediately picked up the phone and contacted the other physician to get the information we needed. Physically, I feel so much better and know that he will always be available to help me.

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    Santiago Candocia, MD - Dedication Health - Dedication Health, a modern medical office

    Dedication Health, a modern medical office

    Santiago Candocia, MD - Dedication Health - Dedication Health, concierge medical practice in Winnetka, IL

    Dedication Health, concierge medical practice in Winnetka, IL

    Santiago Candocia, MD - Dedication Health - Dedication Health, concierge medical practice in Winnetka, IL

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    Dedication Health, concierge medical practice in Winnetka, IL

    Dedication Health - conciergemedicine - Updated May 2026

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