Do not order from ProSource I went to ProSource in Vero…read moreBeach. I ordered three separate orders one for the guest bedroom one for my laundry room and one for a feature wall in the living room. They have done nothing but screwed up every single order. I waited eight weeks for the cabinets for the living room wall and they sent the wrong color. They wanted me to take them, but I would not because they were the wrong color and they expected me to wait another eight weeks for new cabinets to come in so they had to return my $9000 deposit. Then in the laundry room, I ordered a cabinet for the mops and brooms and vacuum cleaners. They did not tell me that I had to order two smaller cabinets to do that instead they ordered me one large cabinet, which had a shelf in the middle. Which had to be cut out and it ruined the inside of the cabinet they did send me a skin for it, but it was more expense for my Carpenter ref fabricate the inside of this cabinet And then in the office, I ordered cabinets around my Murphy bed. I told him I wanted solid wood cabinets. The designer did not give me anything when I was there. She said she'd email it to me. I could never open up the email to see it. they were supposed to be salad cabinets on the bottom with Pull out drawers, which is what how they came, but the tops were supposed to be open cabinets with glass shelves and glass doors, and they did not order any doors for any of the cabinets. And then for the laundry room, I also ordered a stainless steel shelf. I have been waiting 15 weeks for it. They won't let me cancel it. I've already bought something else. And it's never been shipped and I've never received it Katie, the owner or manager has told me they were going through a transitional period but I certainly got the blunt of their transition If you think you're gonna go to ProSource, do not go there there is a cabinet company Cabinets that is much cheaper than Lowe's or ProSource and they're totally custom I'm telling you buyer beware You will have nothing but problems with And then they try to put it off on you that it's your problem when it's their problem and they won't express or admit that it's their problem Do not order from ProSource in Vero You definitely will have nothing but problems

I would rate no stars if that was an option. I made an appt with Tim for 9:00. He was too busy…read morewith another customer to even acknowledge us. We waited AN HOUR. What a waste if time. Go to the prosource in Melbourne it's only 30 min and service is way better.

Need a small item, a porcelain soap dish for the shower. Accidently cracked it. I called several…read moreplaces and nothing worked. Found East Coast Tile and Terrazzo Supplies on Old Dixie Highway in Vero Beach. I called them and told them what I needed. The woman said they have many sizes in stock and come on down. In five minutes I got an exact replacement and installed it at home in 15 minutes. The price was very reasonable. When we remodel would use East Coast for our tile purchases

From the owner: Giving You Home Town Service with World Class Products for 60 Years. Our Tile Showroom in Vero…read moreBeach, has a selection of Porcelain Tile, Wood Plank, Travertine & other Natural Stone Marbles, Mosaics, Tile Tools & Accessories, Foot In No Spin Bucket. ​ We help with Designing and Blue Print Take-Offs for accuracy.

A Very messed up company. They didn't put the right items that we ordered online in our cart when…read morewe went to pick the order up, they gave me lights that I did not order and then when I told them I wanted the right lights he said I had to return the wrong ones that you put in my cart and then when I told the lady on the shelf that the right ones were over there and they said they were $4 your choice and I wanted those ones and then she said she had a call for a manager and the manager would never come to address the problem I'm never going to buy anything online or at Vero Beach Lowe's ever again this is a horrible experience today you guys are the worst store your customer service is awful and you made the mistake and put the wrong lights in my order and then when I came to pick it up I noticed that you didn't have the right items for me. It's so frustrating you guys really don't have your act together and customer service is completely incompetent and then the manager never even came to address the problem and make it right. I won't buy anything else from Lowe's ever again! Louis has very bad management here and their employees are making errors with putting the wrong items in our online pickups. Very bad experience I'm not coming back or using Lowe's anymore to buy anything because of this big error today and then I called on the telephone and this lady Bonnie who said she heard my conversation she was there and she was a manager but she never intervened or did anything about making it right and then she hung up on me Lowe's is horrible I can't believe how you have gone down the tubes in recent years you used to be a good story years ago but now I can tell that you're just absolutely horrible the worst experience ever I would never recommend Lowe's to anyone ever again! I'm not going to be buying anything online or shopping at Lowe's anymore after this experience today. I ordered the $4 spot light x2, they gave me something else. The sign on the display said either the spotlight or pathway light were $4, your choice, but they gave me the other one, although I wanted and ordered the spotlights. I had bought the other kind before from them, but it was junk and never held up. I don't think I will ever buy anything at Lowe's every again, will boycott them now for sure. They were not nice in how they handled their error and did not make it right, I never got my other two lights I wanted, their loss of $, as I just won't go back. Then this manager who is invisible never came to the counter or phone when I called, what a messed up store! They need some quality control here for sure. I am boycotting Lowe's now, you messed up my order. A manager never came when I was there to fix it, nor when I called today, mediocrity at its best at lowes, won't buy online or in person anymore here, too woke and you do not enforce FL state laws allowing all these dogs in the store, the law says only service dogs. You are breaking the law. I am doing some bad reviews now of lowes after you messed up my order today and no one made it right. Shame on lowes! A very me

We like Lowe's more than the competition mostly because it seems smaller, less daunting, quicker in…read moreand out. Prices are fair in today's market. Employees are nice. :) We find most anything we need or want.! If it's not in store, it's easily available online. :)) You can trust me, I am an older home homeowner. ;D

Bought a $750 Traeger grill and tried to return or replace it the following day because it didn't…read morework correctly. They don't take return!!! didn't even get one cook and now I either have to fix it myself or wait months for Traeger to send a new one. The place is way overpriced and run by some really incompetent and shady people who don't care even a little about their very few customers. Never again will I shop at this place!! I can easy see this place closing very soon just like the rest of the Ace stores!

Horrible customer service Customer service lady was loud &…read moreaggressive Nothing is available in their last hour on the clock, lazy & unfriendly

Great! From the initial phone call to the assistance selecting the proper wood, customer service…read morewas great.

Great service, nice staff, very helpful. Good prices. Good at help picking out tiles that blend…read morewell.

Natalia is the manager of this tile business. She has edited the store's selection to cover all…read moreneeds without overwhelming the customer. She is very fast in finding options and getting delivery. She knows all the supply chain contacts and can make this happen overnight if necessary. She has an exceptional taste level and I relied on her to assist me to choose the right tiles for interior and exterior requirements. She's also a pleasure to work with and has trained others in her customer service standards.

The man who did the measuring and the installers did a great job…read more However, the customer service people are very difficult to deal with. The woman answering the phone has an attitude and doesn't want to consult someone else who might be able to answer our question. They didn't have much of a selection when we went there. A man in the office then referred us to a place in Miami that supplies their granite. We did some research on our own and found out that that same supplier has a location in West Palm Beach, which is much closer for us.

I used them through Home Depot last year and they did a great job with the installation and arrived…read moreundamaged. They suggested how I could use a larger sink for the same cost and it came out perfect.