Home Depot Offers A 10% Discount to the Military with proper ID Active or VetFYI: Most Home Depo Now Have. PENSKE(Spell? Yellow Trucks)Moving.RENTAL:-) You can Call Where You Need To Pick Up Items You Bought & RETURN THE TRUCK @ A HDepo Near You. Save Gas$ And Milage;-)$ Good Service. If can't find it here ask an Associate Service or Service Desk to Ck on line for you. You may do a Pick up or Get It Delivered *Ask for details. They have a large garden. Good selection of plants & products. Don't see what you need? They may order it for you. Need it now? The store is kept organized. Clean. I am big on good customer service. Since, having to make returns or exchanges is not something most of us do not care for. They make the process at HDepo easy, no pain. From paint to equipment Rental. You can find it here. Need X-Tra Keys? They'll make them in minutes. Today, picking up Door Mats..Bulbs & always a Want Not A Need. My favorite place at H Depot hands down is anything garden. read more

Poor service. Ordered online and they delivered the wrong item, very similar but wrong strength. Then I was told I could not return it because I had opened it not realizing. I try not to use Amazon all the time but boy it is hard when competitors can't get it right. read more

I'm a retired contractor and this store is one of the best I've ever been to, that's saying alot as I've spent countless hours in many of them over the yrs read more

I've gotten more assistance shopping in line. After being ignored by the 5 associates that were working near the BBQ grills , I left. I went to Lowe's and received great service there. read more

They could not install a dishwasher simply because of the layout of our kitchen, no advance advice on this. They install dishwashers only if it's right adjacent to the sink! Ours is around the corner though very close but we had to send the delivery & installation crew back. We did get a full refund easily read more

Terrible customer service!! Ordered hardie plank to be delivered. Even though there was enough out of the Vero store the order was transferred and attempted to be delivered out of the ft pierce store. The delivery driver could not deliver for what ever reasons. Had to contact customer service to reschedule the delivery which couldn't be done for another week. Decided to pick up the order had trouble with customer service, customer service literally without looking into or asking assumed the order was placed in ft pierce and did-regarded me completely and insisted that I must now deal with ft pierce . We live in Vero. Had to get a manager who seen where the order was attempted and kept reiterating this statement like because they attempted it was my fault I was there. We currently under construction and not able to live here. read more

Do not purchase a Generac Generator from Home Depot and use their installers! They subcontract out to Cantor Systems, who then hires a local electrician. There was ABSOLUTELY NO FOLLOW UP throughout the entire process. We had to manage every single aspect of the install. Cantor Systems is just a company who has found a way to suck off of Home Depot. Customer Service is non existent with all three of these companies. You over pay and they under deliver to the extreme! Stick with local companies with solid reputations. Also, you save no $ by going to Home Depot. Five thumbs down on all three companies. read more

This morning Sunday I went to Home Depot to make some returns after all my $30k rehab was over . What an issue ! After 1 and half hour a manager came up Kristy Bilyeu . She was very rude . I did not get my refund . I won't shop at this store anymore and will go to Loews , they are more friendly . I lost my time and it's terrible to have lost 2 hours . This manager does not deserve to work at the customers service . read more

I bought a plant that I had never heard of but thought was cool. The lady, Ms.Kat that worked there was so very knowledgeable and patience with me and my many,many questions. Would absolutely recommend Home Depot for plant needs read more

The Home Depot - The kind and oh so knowledgeable cashier that may be a secret botanist - Nurseries & Gardening Near Me - Vero Beach, Florida

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2 stars just because the staff member who tried to help me check out was awesome. Forgot my card and tried to pay with Apple Pay. Unfortunately I wasted an hour of my life I'll never get back because they don't have Apple Pay or accept digital cards. What era is Home Depot living in? read more

If you're young, and you have tattoos... be careful.. an employee might accuse you of stealing. I went in about a month ago, to purchase some items for my new home, and one item being a very large area rug. I went to a register but had to go around to a different one, which was by the door.. I wasn't going anywhere in the direction of the door, before and employee named Gina I believe her name was... stopped me and stopped my cart and asked me if I paid for this item with such force and a very disgusting look on her face, and I said I'm following someone to a different register to pay for my items and I got an "oh". Not even a single apology. She thought I was about to walk out the door. Overheard her say to someone "can't trust these kids anymore". I'm also not a child... I'm a 30 year old woman. I will from now on drive to Sebastian Home Depot. At least the staff there is friendly and doesn't try to accuse you of stealing. read more

I was giving by manager a 20 dollar discount because of their mistake but was refused by font end manager, after a heated conversation I walked out leaving behind 250 dollars behind never to return read more

Granite installers mounted sink crooked and when they came out to address they stated it couldn't be fixed. They suggested new slab of granite which I said no due to loss of money from work and the removing of backsplash. Home depot never tried to fix as they must not communicate with installers. read more

I had the pleasure of asking Merril a question about screens for my pool enlosure. Merrill is deaf, i mean really deaf. he couldn't hear me and started yelling at me about his hearing problem.. this guy has absolutely no business being in public and dealing with a customer. if i was his boss he would be fired immediatley. the clerks are all old retired guys that walk around the store avoiding eye contact with anyone. i will be going to lowes for now on. read more

Came to pick up my online order, should have been a no brained. Coming into the store there is not a shopping cart anywhere to be seen, oh certainly they are just inside the door...WRONG... NONE! Went to Customer Service "Order Pickup" after waiting about 20 minutes it is my turn and the clerk who never even looked at me nor even "Good Afternoon May I help you" NO! She while still not looking at me says "What are you here for"? I tell her I am there to pick up my order and she responds you belong down there and starts walking to the other end, I get there and she begins to tell me the computers (where she sent me) are not working so they have to work up there (where I was in the first place) and walks away! Finally one of the clerks up where I started tell me to come over there. I tell her I am there to pick up my order but I will need a shopping cart and there are none. Not before you come in and none after you come in. She says I know we have been really busy all day. She walks away and comes back with my box with 8 quarts o cleaning supplies, slides the box over to me and again I say there are no carts, she then informs me they are outside in the parking lot because they aren't allowed to have them by the store! I pick up this very heavy box, carry it outside thinking certainly there would be a cart but not one! Come back inside ask for a store manager, she tells me he is busy, I say I don't care, page him, he is in some kind of meeting blah blah blah! IDC page him finally she says the assistant manager will be right over his name is Shawn. I stand there another 10 - 15 minutes, nothing! I carried this box to my car myself! Enough is enough! Having 3 herniated disc I am now paying the price which makes me even angrier because I should have just left the order sit but it was paid for and I was told I would have to carry it over to returns 3 people already in line there just how am I supposed to do this! I couldn't I just had to suck it up and get it to my car myself! I did not purchase any of the other items I intended to buy... Home Depot your loss but fact is I will suffer for weeks over the rude, shortsighted staff at this store! I am actually shocked they even have 3 stars certainly don't deserve it! Save the grief go across 60 to Lowe's! read more

How to retire. Come to Vero. Chill. Yes Chill. Chil Chill. Ya got a project. So what. Everyone has a project. Ya really think that the world revolves around you all the time? It doesn't. Your project will get done or it won't. Friend of mine died the other day sitting on his sofa. Boom. Gone. FOREVER. BTW he was chilling when he died. Ya go into Home Depot and they got a lot of people like you that go there, ya know. A lot. And some of that stuff is complicated. They are often older and they are tired and they got a lot to do and well you might not get it exactly your way. So here is a trick I learned. It works in lots of situations. if I start off to do something and I just start hitting roadblocks...I stop myself. I realize that today is not a good day for this and so I go chill somewhere. Next day is always better. Something about everyone trying to do the same thing all at once. Anyway go thru these last years of your life with grace. I swear you will be so much happier. read more

We bought a refrigerator, stove and over the range microwave at the South Gate Home Depot in Boston Massachusetts. You may be asking why I am writing a review for the Vero Beach store. Why? It's the expediter at the Vero Beach store that set everything right. We paid for haul away which wasn't done and the mic came damaged. We would have not been pressured to get things straightened out quickly if we weren't putting the property on the market for sale and had a deadline to meet. After numerous unanswered phone calls and hours on hold with the Boston store we finally called the Vero Beach store for help. Not only did Pete help, the haul away was done the next morning and the microwave delivered. Boy are we glad we live in Vero! read more

Really poor customer service...walked by employees who did not even make eye contact let alone offer assistance. Just arrived here from West Coast and expected more! read more

Home Depot is my "Toys R Us". I can wander around for hours on end making out my list for Santa..........yeah but they don't sell coal....The one thing that separates Vero from Manahawkin is the level of service you get in Vero. Everyone is so willing to help and always seems to have the answers for your questions. The only reason I do not give them a 5 star rating is because you can't eat there.......Now there's a thought tools and beer. OK I didn't say it was a good thought. read more

We bought a GE freezer on bottom refrigerator from them. Less than 2 years later, the top isn't working. All they can say is 'too bad, call GE, you should have paid even more $$ and got the extended warrantee'. If an expensive product can't last...WHY ARE YOU SELLING IT? Hey, this is now two MAJOR strikes against this Home Depot, almost all our special order windows in our home have to be replaced (the so-called 'life-time warrantee' on those isn't) to the tune of thousands of dollars in new windows and labor. If you are buying anything that is custom ordered or an appliance there, BEWARE. read more

Run away! Danger will Robinson ! Contracted to have carpet layed by Home Depot What a mistake ! I needed to have the old carpet removed , I'm disabled. The jobber drove off without comment . Home Depot offered a partial refund , so what? I'm sitting here with a driveway full of carpet. F...k. Home Depot read more

Store manager was extremely helpful, went out of her way for complete customer satisfaction. Its sad many ppl have time to criticize, but not compliment. most ppl couldn't possibly imagine how rude and horrible retail employees are treated. in a society where people value their cellphone more than their children in a hot car, isn't it not a surprise children grow up with a no lives matter mentality. Ive been in line several times where rude customers think of themselves more than a person standing in line. rude inconsiderate retail customers with a me first matters and nobody else. SO, thank you very much vero beach staff and managers! this review written by a nearly daily customer. read more

Horrible customer service. Building a brand new 5br+loft home that needs windows treatments for the whole house. The only person available, Debbie, instead of calling for additional help, kept taking care of this couple that was looking for treatments for a single bedroom. Once she was done with them she moved on to another customer while we were right in front of her. Way to miss out on a GREAT commission. read more

So happy with the customer service we received in the Kitchen Cabinet department. We had a challenge with trying to match up a discontinued KraftMaid door style. We wanted to add more cabinets to a recently purchased home in Vero Beach, that had a 10+ year old KraftMaid kitchen that was in great condition. We had an information label on the existing cabinetry that was found inside the door of the sink base cabinet. We took a photo of the label and brought it to Ronnie at the Vero Beach Home Depot. She took down our information and immediately called KraftMaid's customer service, and found a door style and finish that was a near perfect match to our existing cabinets. Ronnie spent a good deal of time phone researching our options, and then showing us the cabinet door style from the KraftMaid in store display. Since Ronnie had an appointment with another customer, we were introduced to Bryan, her associate. Bryan was also incredibly helpful! He understood what we were trying to accomplish, and made some excellent suggestions that turned out better than what we envisioned or expected! We did not place the order immediately, because we needed to verify dimensions, and we wanted to review the plan with our contractor. Our contractor was pleased when he saw the rendering, because it helped to illustrate what the end kitchen will look like. We followed up a week later to place the order. Confession time.... we also shopped at a competitor big box store for pricing. If the pricing was the same, we still would have come back to Home Depot, because of the customer service. But the pricing was not the same. Bryan was able to find us every possible discount and promotion for the KraftMaid cabinets we wanted. So the decision was an easy one- Home Depot had not only the best customer service, but the best pricing as well. Ronnie & Bryan were the perfect "match" to help us make a "match" with Kraftmaid. read more