Very reliable. Their communication and timely completion of the jobs was beyond expectations. Will…read morebe hiring these guys for all future projects!

From the owner: New construction? Existing basement leaking? Watertight Carolina's Corp is the waterproofing…read morecompany you want! We provide fast accurate service to General Contractors and Homeowners in North Carolina, South Carolina, and Tennessee. Competitive rates! We offer free estimates. Contact us today!

So professional, showed up on time everyday. They did a great job and offered a great value.read more

I have been working with Dalia and the Zelica team for 3 years now on all sorts of water mitigation…read moreprojects - crawlspace encapsulation, downspout extensions, dry creek beds, rip rock installation. They have always been easy to work with and offer competitive prices. I look forward to continue to work with them.

Our former chimney sweep retired and I wanted to make sure that we are ready for winter…read more Smoke Rise responded quickly to my request and was very reasonably priced. Ryan arrive on time and brought a dropcloth inside. He was upfront and honest about our chimney not needing cleaned. He went on the roof and advised us on some routine maintenance, but no needed repairs. I was really impressed by his honesty and will definitely reach out to him again.

So I called these guys and they were booked out like months in advance for the work I wanted done…read morebecause they're so busy. Which I take as a good sign, and all I wanted was a sweep done and nothing major so the wait was no problem. I was told I would get a call within a certain timeframe, I did, and the service guy even texted me to let me know what was going on as he was running just a hair late. Unlike other companies who just leave you hanging around wondering what's going on and not answering when you call to see what's up, so I appreciated that. The thing that sold me though was that when the guy, Ryan, got here and took a look into our chimney, he asked how often we used it and how long we'd lived in the house and et cetera. So after hearing my answers, he nodded and said the chimney was super clean and that he would get me a card so I could call him in another two years to take another look at it because there was no need to do anything this time. He could have just went on about his way and "cleaned" and took his time and I would have been none the wiser to it. That honesty is hard to come by these days. Will definitely be hanging onto his card to have him come back out. The *only* complaint I have is that they don't accept card payments, so you'll need to find a check or go to the bank to get the cash you were quoted. Even then that's only because they're a small business and the fees for the card stuff is crazy. So. Yea. :)

We are so grateful that we listened to the person who referred us to Basement & Radon Solutions…read more They are highly skilled in their craft and they use quality materials. Plus every person from the crew was so professional, kind & knowledgable. Now my family feels confident that our crawl space is properly encapsulated which can give us the security that our home is protected. c/o SM Arden,NC

We had a contract to install a channel down the middle of the apartment floor with piping drained…read moreinto a sump pump. Contact said concrete would be finished. Basically got a concrete footer with a troweled finish that was not even even or smooth. No clean up. Called and spoke with the owner who said we could finish it ourselves as all they do is a trowel finish. Now we had a flooring company come in who said they used the wrong concrete as well. Very disappointed.

Wetlock Waterproofing does an excellent job servicing crawl spaces. Starting with a free…read moreinspection, complete with numerous pictures, Cory explains what's happening under the house. For many of us, we never climb in there and the pictures clearly showed its condition. From there, Cory removed the old dirty plastic and debris left from the house's construction. He then leveled the ground by hand, so it would be uniform under the new plastic. He also cleaned the surface of the drainage pipes, tacked up loose insulation and wires, and inspected the ventilation vents. He installed the new plastic from the high side of the crawl space to the low end, and laid the seams so if any water was leaking in, it stayed under the plastic. The change was enormous, and the cost was very reasonable. Now the job is complete and we have a clean and dry crawl space. Job well done!

EXCEPTIONAL service goes above and beyond, making Wetlock Waterproofing a STANDOUT CHOICE for any…read morewaterproofing needs. I am truly amazed by the outstanding service provided by Wetlock Waterproofing (Cory works with his son) especially in a time of urgent need. We got flooded big time! Cory, the owner of Wetlock Waterproofing, went above and beyond by promptly addressing a sump pump failure late one night. He responded to our call immediately and showed up within half hr. He undertook a substantial task of fixing the water damage in the crawl space. It was no small feat. He meticulously assessed the extent of the water damage and developed a plan to address it effectively. Damage fixed. Installation of new pumps done. Encapsulation pristine. The crawl space is now transformed into a clean, dry and functional area. "You can call me anytime even in the middle of the night" he said one day while the work was still in progress and the rain kept coming! That same night, more water started coming in our living space and I took him to his word! I called at 1am. He came with a smile. He took care of the situation till the next day as he procceded to finish a very messy task. "You can go back to bed" he said. "I'll see you in the morning!" Beyond grateful! Excellent communication throughout the process put me at ease, knowing that we were in good hands. He kept us informed of progress demonstrating dedication to his workmanship and care for people overall. Cory did not accept any payment until the job was completed to our satisfaction, showcasing the companie's integrity. His willingness to go the extra mile, even in the middle of the night, sets this company apart as a company that truly cares. Overall, I am beyond impressed with him and wholeheartedly recommend him to anyone seeking top-notch waterproofing services as well as exceptional care and kindness for the people in the home.

This company sets the standard for professionalism…read more Their work is second-to-none, but I'm even more impressed with their business practices. The employees are friendly, knowledgeable, and hard working. They provide courtesy calls to inform you of their expected arrival or any anticipated delays. If you need crawlspace work, there isn't a better company. I'd trust Hydrohelp for every project!

Thanks to the HydroHelp911staff for their expertise. Our crawlspace is now encapsulated. Looks…read moregreat. Humidifier is working well. Thanks to Jake and Tavo for doing a great job on the installation. The whole team has been fruendly, helpful and have communicated regularly throughout the process. Most importantly, they sold me what I need and not other options that I don't need.

This locally owned company encapsulated our basement last week and did a fantastic job. Caleb and…read morehis crew, Zach and Ben, are hard workers, very professional, knowledgeable, and capable of sealing off even the tight crawl spaces we had. It was a difficult basement, and they approached the challenge with the experience and expertise you would expect with this type of work. They left our basement clean and finished. A company is only as good as its employees, and everyone working at Ameri-dry was friendly, efficient, and professional when communicating with us. They quickly addressed our questions and always had a solution. Laura and Kayla greeted us on the phone, and both ladies were pleasant and efficient. They are real assets to the company. Stephen was sent out to do the estimate, did the calculations, explained our options, and after a few minutes in his truck, came back to us with the price. They want satisfied customers and encourage you to call back with any doubts or questions. We are so happy we found them. Thank you, Ameri-dry!

From the owner: Introducing Ameri-Dry Systems of Northeastern Tennessee, Inc. - Your Trusted Local Waterproofing…read moreand Structural Repair Experts. Ameri-Dry Systems, a local, veteran-owned, and family-operated business, serving our community for over 45 years with patented basement waterproofing, and structural repair systems and solutions. Patented Waterproofing Technology: state-of-the-art basement waterproofing systems ensuring customer's home's stays dry and protected, no matter the weather. Expert Structural Repairs: We understand the importance of a strong and stable foundation. Our team of skilled professionals specializes in structural repairs, ensuring the safety and longevity of your home. Full Life Of the Structure Warranty: Your peace of mind matters to us. That's why we offer one of the most robust warranties in the industry, protecting you now and long into the future. Local, Veteran, and Family-Operated: As a part of the community, we take pride in our work and treat our customers like neighbors, because you are. You can trust our team to provide personalized solutions tailored to your unique needs. We are dedicated to enhancing the safety and value of your home. And, without exception, we stand by our promise of: No Down Payment, No High-Pressure Sales, No Hassles, No More Water.

The service guy was honest and helpful-didn't try to oversell us anything! Highly recommended.read more

Signed a contract with very detailed material specifications. Researched all of them…read more(encapsulation material, dehumidifier, pump) so that I would be comfortable with the large amount I paid. They called me 2 weeks prior to the scheduled appointment to ask if installation could occur earlier. At this point, I assumed they had the agreed upon materials. I had to decline as I was researching some concerns. When they arrived for the scheduled appointment, they did NOT have the encapsulation material or the pump. One of the guys nervously said I was getting "an upgrade" for the material but as I had no time to research I wasn't sure what I got. I was also told that they would show me how to change the filter before they put the dehumidifier in the dark crawlspace. For some reason they neglected to do that.They said the pump would come at a later date. They performed as much of the installation as they could, installing the exterior water line before knowing the height of the pump, so ultimately it was installed on an uphill trajectory. Of course 2 weeks later it failed and water spilled into the crawlspace, which they fixed. They tried to show me how to clean the filter in the dark but of course that wasn't retained. They make a big deal of taking on the dehumidifier 5 year warranty, but the fact is if something goes wrong, as it did recently with mine where the dehumidifier stopped running and humidity levels increased dramatically, I learned they charge $250 just to make a service call. You can also sign up for a maintenance plan for 1 year for $250 where service calls are $45. That's more than heating and air companies charge to service your furnace and air conditioning! So 66 year old fixed income me crawled on my hands and knees to the dehumidifier, spent ten minutes in the dark fumbling with a screwdriver to finally reach the filter, then crawled back out of the crawlspace to clean it, then back on my hands and knees across the crawlspace to re-insert the clean filter that wasn't all that dirty, to once again fumble with the screwdriver to get the filter cover back on, only to get an "E4" error, which is associated with a multitude of different ailments. Absolutely ridiculous exercise when I forked over $5,400 just 15 months ago. I would not recommend them but whoever you go with check the fine print around servicing any equipment that you get. The service fees are exorbitant for just a fairly small dehumidifier and pump. There should be no charge if replacement is needed on a $2,000 dehumidifie!

Cole and Kayden showed up when they said they would be here, were very professional and efficient…read more They were great!

I am beggging you to use another company instead of AFS. The…read moretwo employees are here now. After eight days without any communication and being told by Robert, the field rep who sold the contract to me that he would get back with me concerning the two employees Shane and Josh who came four days later than the original planned date because they had equipment breakdown. When no one was returning my calls as to when the foam would be put in after the initial dig to place the supports, I called Groundworks National Office and told them that if someone was not here to finish the job yesterday or today that I was going to hire another company due to breach of contract. Well, they came today and after placing the foam, they are caulking the cracks on the porch with silicone caulk which was told to me by Robert that the cement would be placed. Josh has just said that "we are not cement specialit, we are cement lifting specialist." I went out to check the work and he had smeared silicone caulk all along the brown brick instead of closing the crack flush with the porch. It's a mess! I told Josh that the smsared caulk on the brick had to be removed and ask if he was waiting until it dried on purpose because he refused to say that he would remove it. instead, he smurkingly said, "I'll do the best I can". I said that is not what I asked. I asked you if you were going to remove thd caulk you smeared all along the brick wall and he repeated, "I'll do the best I can." I called AFS and left a message of how he was doing the job and what he said. No reply. Please do not spend one dime to have this company fix one small crack. They send inexperienced untrained people who do not know what they are doing. I do not expect perfection but I do expect excellent work for 13,000.00! 8,800.00 up front then the balance BEFORE this job was finished. If they leave it like this it will have to be finished by another company. Additionally, if you look at reviews on Yelp, every reply to a negative review is followed by saying, "We cannot find an acount in your name." When I called two weeks ago about the truck not working and I had to remain at home while they came and did no work for two hours, just looked at theur cellphones and after two hours called me to themselves and Josh said,"We will have to come back sometime next week because the machine isn't working. He told me that before they left Knoxville to drive up. I feel like I have been held hostage for two weeks. Josh said, "and I will call you Monday."Never heard a word from him." When I asked him why he never called me, he said, "I assumed scheduling would call." This is the most unprofessional company to date. Yesterday two men came as scheduled and put up a fence all day. Anothe man came and fixed my garage door opener as scheduled. If I, as a registered nurse did this kind of service, the customer service alone would get me looking for another job. The AFS Company compliments itself by claiming, "We take great pride in caring for your home to provide a safe place" as well as "our DUTY to follow the highest standards in everything we do." You will hear that on a recorder, but in reality, it's a scam. At least a lie at minimum. Please do not waste many weeks of your precious time catering to this pathetic company.