Cole and Kayden showed up when they said they would be here, were very professional and efficient…read more They were great!

I am beggging you to use another company instead of AFS. The…read moretwo employees are here now. After eight days without any communication and being told by Robert, the field rep who sold the contract to me that he would get back with me concerning the two employees Shane and Josh who came four days later than the original planned date because they had equipment breakdown. When no one was returning my calls as to when the foam would be put in after the initial dig to place the supports, I called Groundworks National Office and told them that if someone was not here to finish the job yesterday or today that I was going to hire another company due to breach of contract. Well, they came today and after placing the foam, they are caulking the cracks on the porch with silicone caulk which was told to me by Robert that the cement would be placed. Josh has just said that "we are not cement specialit, we are cement lifting specialist." I went out to check the work and he had smeared silicone caulk all along the brown brick instead of closing the crack flush with the porch. It's a mess! I told Josh that the smsared caulk on the brick had to be removed and ask if he was waiting until it dried on purpose because he refused to say that he would remove it. instead, he smurkingly said, "I'll do the best I can". I said that is not what I asked. I asked you if you were going to remove thd caulk you smeared all along the brick wall and he repeated, "I'll do the best I can." I called AFS and left a message of how he was doing the job and what he said. No reply. Please do not spend one dime to have this company fix one small crack. They send inexperienced untrained people who do not know what they are doing. I do not expect perfection but I do expect excellent work for 13,000.00! 8,800.00 up front then the balance BEFORE this job was finished. If they leave it like this it will have to be finished by another company. Additionally, if you look at reviews on Yelp, every reply to a negative review is followed by saying, "We cannot find an acount in your name." When I called two weeks ago about the truck not working and I had to remain at home while they came and did no work for two hours, just looked at theur cellphones and after two hours called me to themselves and Josh said,"We will have to come back sometime next week because the machine isn't working. He told me that before they left Knoxville to drive up. I feel like I have been held hostage for two weeks. Josh said, "and I will call you Monday."Never heard a word from him." When I asked him why he never called me, he said, "I assumed scheduling would call." This is the most unprofessional company to date. Yesterday two men came as scheduled and put up a fence all day. Anothe man came and fixed my garage door opener as scheduled. If I, as a registered nurse did this kind of service, the customer service alone would get me looking for another job. The AFS Company compliments itself by claiming, "We take great pride in caring for your home to provide a safe place" as well as "our DUTY to follow the highest standards in everything we do." You will hear that on a recorder, but in reality, it's a scam. At least a lie at minimum. Please do not waste many weeks of your precious time catering to this pathetic company.

Very reliable. Their communication and timely completion of the jobs was beyond expectations. Will…read morebe hiring these guys for all future projects!

From the owner: New construction? Existing basement leaking? Watertight Carolina's Corp is the waterproofing…read morecompany you want! We provide fast accurate service to General Contractors and Homeowners in North Carolina, South Carolina, and Tennessee. Competitive rates! We offer free estimates. Contact us today!

We are so grateful that we listened to the person who referred us to Basement & Radon Solutions…read more They are highly skilled in their craft and they use quality materials. Plus every person from the crew was so professional, kind & knowledgable. Now my family feels confident that our crawl space is properly encapsulated which can give us the security that our home is protected. c/o SM Arden,NC

We had a contract to install a channel down the middle of the apartment floor with piping drained…read moreinto a sump pump. Contact said concrete would be finished. Basically got a concrete footer with a troweled finish that was not even even or smooth. No clean up. Called and spoke with the owner who said we could finish it ourselves as all they do is a trowel finish. Now we had a flooring company come in who said they used the wrong concrete as well. Very disappointed.

Excellent service all the way through. Isaac and his crew were respectful on time every time kept…read moreus in the loop with phone calls and texts, and the quality of the work was exceptional. Great value for the money we ended up having to pay.

I am really happy with Isaac and his team and the work they did on encapsulating my crawl space,…read moreand adding a dehumidifier and lighting. It looks great and....clean. They also buried 6 of my downspout extensions and this has improved irrigation and appearance of my property. Isaac responded right away and is an excellent communicator. I'm confident I could go to him if I have any issues in the future. Pricing very reasonable!

Signed a contract with very detailed material specifications. Researched all of them…read more(encapsulation material, dehumidifier, pump) so that I would be comfortable with the large amount I paid. They called me 2 weeks prior to the scheduled appointment to ask if installation could occur earlier. At this point, I assumed they had the agreed upon materials. I had to decline as I was researching some concerns. When they arrived for the scheduled appointment, they did NOT have the encapsulation material or the pump. One of the guys nervously said I was getting "an upgrade" for the material but as I had no time to research I wasn't sure what I got. I was also told that they would show me how to change the filter before they put the dehumidifier in the dark crawlspace. For some reason they neglected to do that.They said the pump would come at a later date. They performed as much of the installation as they could, installing the exterior water line before knowing the height of the pump, so ultimately it was installed on an uphill trajectory. Of course 2 weeks later it failed and water spilled into the crawlspace, which they fixed. They tried to show me how to clean the filter in the dark but of course that wasn't retained. They make a big deal of taking on the dehumidifier 5 year warranty, but the fact is if something goes wrong, as it did recently with mine where the dehumidifier stopped running and humidity levels increased dramatically, I learned they charge $250 just to make a service call. You can also sign up for a maintenance plan for 1 year for $250 where service calls are $45. That's more than heating and air companies charge to service your furnace and air conditioning! So 66 year old fixed income me crawled on my hands and knees to the dehumidifier, spent ten minutes in the dark fumbling with a screwdriver to finally reach the filter, then crawled back out of the crawlspace to clean it, then back on my hands and knees across the crawlspace to re-insert the clean filter that wasn't all that dirty, to once again fumble with the screwdriver to get the filter cover back on, only to get an "E4" error, which is associated with a multitude of different ailments. Absolutely ridiculous exercise when I forked over $5,400 just 15 months ago. I would not recommend them but whoever you go with check the fine print around servicing any equipment that you get. The service fees are exorbitant for just a fairly small dehumidifier and pump. There should be no charge if replacement is needed on a $2,000 dehumidifie!

I waited for days to get a follow up call. Did not call before my appointment time. Called a week…read moreearlier still haven't heard anything. Was exposed to meet me between 10am and 12p