1. Smoke Rise Chimney Service

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Brevard, NC

Smoke Rise Chimney Service

4.9 (11 reviews)
Open • Open 24 hours

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Response time

2 hours

Response rate

100%

Services - Smoke Rise Chimney Service

Fireplace cleaning

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Recommended Reviews - Smoke Rise Chimney Service

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3 years ago

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4 years ago

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Lee C.

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2 years ago

Very helpfu! Gave me some ideas and phone numbers. Even called me back while on vacatio.

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2 years ago

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3 years ago

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5 years ago

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4 years ago

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4 years ago

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4 years ago

Very friendly service. Seems well-priced and quality work. I won't be calling anyone else for my fireplace.

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Lee C.

Thanks Justine, we appreciate your review.

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5 years ago

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5 years ago

Absolutely amazing! Highly recommend them. Didn't try to swindle us and gave us great advise to get our house hotter.

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Lee C.

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Ask the Community - Smoke Rise Chimney Service

Review Highlights - Smoke Rise Chimney Service

“Ryan did an excellent, professional, and thorough inspection on both wood stoves and chimneys and clearly spelled out what needed to be done to get them operating safely.”

Mentioned in 2 reviews

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Environmental Chimney Service

Environmental Chimney Service

(23 reviews)

Brad and Noah installed a new stainless steel chimney cap after pressure washing and sealing the…read morebricks. They are an experienced and professional team who work well together. Their attention to detail was evident when Brad noticed a gap in the flashing caulking which he repaired on his next trip up the scaffolding. They were diligent in respecting our property and even took time to regrade some gravel after the scaffold had been dismantled. They worked in a safe and efficient manner and closely coordinated their efforts. Brad and Noah are friendly, knowledgeable, and courteous. I am very pleased with the results and would highly recommend them.

I paid $485 (include $40 tip) for an inspection/sweep (including pictures) and didn't receive what…read moreI paid for when expected. After I followed up, I was told it would be sent within 24 hours--but that was just the start of the problems. During their service, the technician removed components from my wood stove and failed to reinstall a cotter pin that secures the front air tube. As a result, the air tube fell down while red hot during near-zero temps when we depend on the stove for heat. I burned myself trying to get it back in place while a fire was active, and I had to deal with an urgent mess at the worst possible time of year. The air tube fell on a log and rolled within inches of the glass, I contacted the company immediately with photos. The owner admitted the technician had been making "a few mistakes recently," yet the situation was downplayed. Ultimately I had to fix it myself because I couldn't wait in freezing conditions and risk further damage. Their idea of "making it right"? A $100 coupon for a future service. After the disruption and the negligence, I'm not trusting them in my home again--so a coupon is meaningless. What really sealed it: The owner's response was condescending and dismissive, telling me I "blew this way out of proportion" and that my understanding was "flawed," instead of taking accountability for a simple but critical failure to reassemble equipment correctly. I compare it to getting your tires rotated and the tech forgetting to put the lugs back on. If you value competent workmanship, urgency when something goes wrong, and professional customer service, AVOID THIS COMPANY AT ALL COSTS. I never received a call, all communication was handled via email. There was 0 accountability for the issue and to quote: "you've blown this way out of proportion" and "your understanding of how things work in a stove is flawed, but that's ok, and is typical of may consumers and that's why we're here. To help educate our valued clients"

Smoke Rise Chimney Service - fireplace - Updated November 2026

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