Everything. Wanted to work with a local contractor, and USR fit the bill. They were clear in their…read morecommunications, showed up on time, and completed the work quickly and to spec. Best of all, they were less expensive than their regional competitors.

Wes is a true professional. Very responsive and provided an honest evaluation of the job. Unlike…read moreothers he did not recommend expensive repairs but explained how age had caused cracking and felt it would not progress. I am a realtor and he is my "go to" for foundation eval. Thanks Wes.

Do not use this company. I am a 70 year old widow on a fixed income who paid over $13,000 to level…read more500 feet in my home. The salesperson identified the low spot in the house and wrote up a contract. The final result is that the low spot is still there and my front door will no longer open and close. They want to charge me $2000 more to fix the original low spot. The supervisor, Larry, is rude, he lies, and has no intention of resolving this issue. I will be seeking legal counsel if they do not resolve the issue.

For the past 2 appointments, there have been no call no show. The original appointment was in July…read moreto where there was an issue with the length of hose on the truck. There was a supposedly reschedule appointment in August that turn into a no call no show. I had to call in and to find out there was no appointment at all. I spoke to a field supervisor who then supposedly rescheduled again for over 30 days out to September. The September appointment was a no call no show and I then called in again and found out there was no appointment scheduled even after a field supervisor assured me I was scheduled. I also called the field supervisor the day of the appointment and received a response of sorry but there was still an issue with the hose. Totally unprofessional on communication and consistent disappointment on trusting if the appointment was scheduled.

We are so grateful that we listened to the person who referred us to Basement & Radon Solutions…read more They are highly skilled in their craft and they use quality materials. Plus every person from the crew was so professional, kind & knowledgable. Now my family feels confident that our crawl space is properly encapsulated which can give us the security that our home is protected. c/o SM Arden,NC

We had a contract to install a channel down the middle of the apartment floor with piping drained…read moreinto a sump pump. Contact said concrete would be finished. Basically got a concrete footer with a troweled finish that was not even even or smooth. No clean up. Called and spoke with the owner who said we could finish it ourselves as all they do is a trowel finish. Now we had a flooring company come in who said they used the wrong concrete as well. Very disappointed.

I had a great experience with Crawl Guard! Elijah was very kind and professional. He explained…read moreeverything very well so I could understand fully what work was being done. He didn't try to upsell me and his pricing was extremely affordable compared to other estimates I received. I would highly recommend hiring for your home!

From the owner: CrawlGuard LLC specializes in crawl space/ basement repairs. We include services of all sorts from…read moreencapsulations and insulation removal to small mold remediations in the crawl space/ basement. We also provide water proofing solutions such as French drains and sump pumps.

The crew that came out, from what I can tell, did a nice job repairing my foundation. We had an…read moreissue over hooking up the sump pump. I'm happy to say that that issue has been resolved. I want to thank Dustin, from Cantey, for stepping in and getting this done. I hope this repair lasts forever. But, if I need further work done, I'll call Cantey.

We began our yard work with Cantey last February. There were some aspects of the job that just were…read morenot working. Each time we called, a crew was sent out to assess and work at improvements. This summer, we had some flooding in our front yard and called Cantey once again. The last crew to come to our rescue successfully solved our problem. Although it took some time, we are pleased with the services provided by Cantey and appreciate their willingness to problem-solve until they accomplished our goals. We highly recommend their services.

Our home, which was still under construction, developed mold in the crawlspace before completion…read more I researched options including YouTube videos and chose CSNinjas because they offered soda blasting, which appeared to be a more thorough method and less damaging than chemical applications. It was 12k more than other quotes, 4k of which was "accessibility" fee because of the steep lot and 15' high space. First step was to run a temporary dehumidifier for 6-8 weeks to dry out the wood. Their contract states that wood moisture content must be 20% or less, and relative humidity less than 60%. It also states "No outside water intrusion and no standing water or will not work". They came to perform the service in early January 2025. I was told the dehumidifier had done it's job and the space was dry enough to proceed. Icy conditions prevented them from proceeding. They came back at the end of January. After performing the work, they told me the space looked great and would be one to display proudly on the fridge. This is a vacation home, so I was not onsite to inspect the work. I trusted them and paid the balance (only option provided was credit card which cost another $800 in bank fees - they never heard of ACH). The following week, we received a call from our electrician describing wet conditions and mold covering the soggy fiberglass insulation. I wish I could post pictures. There was an ongoing water intrusion problem that they never told us about. By their own contract, they should have refused to do the work because the wood was 100% saturated in several places. They made excuses like they thought our builder knew and was working on it (yes they should have). CSNinjas visited the site 3 times over a period of 2-3 months and saw nothing being done to correct it. Why not mention it to me - hey what's going on with your builder here? Why did they proceed when the moisture levels were too high? The PM's excuse to me was the dehumidifier will remove 80 pints a day. Yes, that would help with relative humidity, but does nothing to the prevent wood moisture every time it rained. Proceeding, under those conditions, defies all logic in my opinion. I wrote to the original founder, but received no response from him. As for the water issues, the builder found Helene damage and some flashing issues. The repair process caused rips in the brand new vapor barrier, another reason they should have informed me of the problem so that we could get it repaired before they performed the work. Then it came time for Avery County building inspection. Part of the work failed. Our builder explained to the PM what Avery county wanted done, but he denied anything was not up to code and refused to comply with the inspector or defend their position directly with Avery County, according to what the builder told me about the conversation. It cost approx $1000 to get another company to make the changes required to get our certificate of occupancy. Then, several months later, my spouse went to check on the crawlspace, and found the vapor barrier was falling off the walls. I informed them of this issue thru the BBB, but received no response. I then contacted another company about repairs, but they wanted $8000 to repair. The reason is that the vapor barrier will have to be replaced because the crew will have to walk on it to get to the walls for repairs which they expect will cause too much damage. You can't walk on the flimsy vapor barrier without causing holes or rips. It's almost half as thick as barriers other companies use. What good is it if you can't walk on it? Our plumbing and HVAC is in the space, so access will always be necessary. This account is my own opinion and factual account as best I can relay. I depend on reviews from others, and hope I can spare anyone else the expense and misery. I don't take posting a negative review lightly. The vapor barrier falling off the walls and lack of response to this issue was the last straw.

From the owner: Crawl Space Ninja of Asheville is a Leader in Crawl Space Encapsulation, Waterproofing and Humidity…read moreControl Solutions. - 100% Satisfaction Guarantee - Easy Low-Payment Financing - Free Estimates - Over 700 5-Star Reviews - Limited Lifetime Warranties