I hired Southern Classic Roofing in the aftermath of Hurricane Helene to address damage to my roof,…read morespecifically the front slope, as outlined in my insurance adjuster's scope of work. The insurance payout for this portion of the roof was approximately $4,000. During the initial consultation, I was presented with options, and the company strongly recommended replacing the entire roof, stating they only used architectural shingles. As a first-time homeowner dealing with significant roof damage, I may have had somewhat high expectations. I opted to proceed with replacing only the damaged section as per the insurance scope, which they agreed to do for $4,000 via text. I paid a 50% deposit, and a few weeks later, on December 11, 2024, a crew arrived to perform the work. Notably, none of the individuals I had previously interacted with were present. Shortly after the crew completed the work, and based on the assumption that the agreed-upon work was completed, I paid the remaining balance. In February 2025, a subsequent windstorm resulted in shingles being blown off again. A new insurance inspection revealed significant issues: only approximately one-quarter of the roof had been replaced, and 3-tab shingles, not the architectural shingles I had assumed, were used. The adjuster also indicated improper installation. I contacted Southern Classic Roofing via email, expressing my concerns regarding the discrepancy between the work done and the agreed-upon scope and price. I emphasized feeling misled and requested a refund. A representative from Southern Classic Roofing responded, disputing the claim of improper installation. They stated that the $4,000 was used to replace the smaller section due to the need to repair underlying wood structure, a detail that was never communicated to me prior. They again recommended replacing the entire roof. I requested an itemized invoice, which was never provided. After further communication and another inspection by a representative, they agreed to return and replace the missing shingles and apply additional adhesive to other loose shingles. Nearly a month has passed, and this work has not been completed. While I appreciate the initial promptness in addressing the hurricane damage, I am ultimately dissatisfied with the quality of communication and the execution of the work. The discrepancy between the agreed-upon scope, the actual work performed, the materials used, the premature payment of the remaining balance, and the lack of transparency regarding the wood repairs has led to significant frustration. As a first time home owner, I do understand there is a learning curve, but I feel a more open line of communication would have prevented a lot of the issues I have encountered. I am now in the process of hiring another roofing contractor to replace the entire roof. My primary complaint is the lack of clear and consistent communication. I feel I was not given the necessary information to make informed decisions. I would not recommend this company.

This is the company you wish all companies were like. Prompt, fair, courteous, honest, transparent,…read morequality work (roof maintenance and pressure washing). Colby and his team did a great job, delivering everything they said they would and more. Very happy with Southern Classic's work and will look for more ways to hire them.

My home's roof was completely replaced by Chad not quite two years before I bought it. Not long…read moreafter I moved in, there was a leak dripping through the ceiling from one of the fixtures on the roof. When I called about it (because it was still under warranty) they told me that they had lost the final check from the original replacement and that I would have to pay full price for the leak repair. The former owner even tried to help me with the warranty and contacted this company to set things straight, but Chad never responded to them. Completely unreliable, non responsive, poor workmanship.

Independent Construction helped me initiate my insurance Claim, replace my roof and retrofit my…read morehome for hurricane force winds. Chad helped me through the entire construction process while Lynda took care of all the paper work and insurance information. They made the entire process clear and easy. I would refer them to absolutely everyone. Thank you Independent Construction for making my home that much more safe and beautiful!

Great value and great price. Very responsive and skilled and did a great job in one day and charged…read moreexactly what they estimated. I spoke to prior clients and they have great references. Highly recommend. Also they have been in business for a while and are 3 generations of roofers.

Forrest hired a group of guys in 2 vans who drove up from Greenville, SC, and finished our 1000 sq…read more ft. house in 1 day, even with a bad thunderstorm that afternoon that forced them to seek shelter for a while. They were amiable and hard working, although only one seemed to speak good English. Plus, he had the best price, too. That's the good part. But, He never supervised the crew closely - just sat in his truck, mostly. He also left to supervise another job site, came back and sat in the truck some more, then left them to finish up the job on their own. Then, they finished nailing it down and left. He returned and wanted full payment, which I stupidly paid him right then. Then, there were two problems that popped up. 1. Part of the contract said they would 'sweep' the property with a magnet to pick up all the roofing nails they had launched from the roof. It turns out they did not even do that at all. When I started finding roofing nails in the yard, I got out a weak magnet and picked up a couple dozen. I called him and asked him to come and complete the work. He hemmed and hawed and never did it. I ended up hiring someone to search, using my weak magnet, and they found dozens more all throughout the grass, driveway and flowers. I called again and emailed too, but he went silent and refused to answer. I ended up buying a stronger magnet and found several hundred nails in the yard. I sent him pictures of them, dozens stuck on to one magnet. Still no answer. 2. Then, the first rain came, and we noticed they had not put back the flashing over our doorway, and the rain ran off in sheets. They had evidently thrown away our flashing, and we didn't miss it until it rained. And so, no way to deny it wasn't done- we had before and after pictures of the roof- with and without the flashing. Still no contact, but he came while we were away and put up a flashing. It never worked nearly as well as our old one, and I just figured out why today, almost a year later. He just nailed it on top of the shingles, so there's a little crack under each one where the water under them. Some flashing job. So that's why I'm finally writing this all down - hopefully it will help someone else: A. Before and after pics of entire roof B. Do not pay until 30 days after job 'finished' C. Learn what you can about what makes a good roof job and maybe you can avoid some of my mistakes

Excellent company, called them in morning to see about repairing some roof leaks, he was here…read morewithin three hours and finished the repair within a couple of hours. I will definitely use him for future repairs as well as for replacement time

I expected so/so labor, but WOW WAS I WRONG! The men working this job have been polite,…read moreconscientious, respectful, caring of our property, and absolutely professional. Every. Single. Person. They blanketed our plants so nothing would be damaged. They meshed the garage so our car wouldn't be damaged. And they used a MAGNET to retrieve nails so our feet and tires won't be damaged! IF YOU NEED A NEW ROOF, CALL THIS COMPANY!!! If I could give 10-stars, I would. I call reviews as I see them, and THIS glowing review is well deserved.

The young man from Ridge Roofing that came out yesterday was fantastic! Adam helped me solve my…read moreproblem with professionalism and presented me with options for dealing with the problem at hand which was a bent gutter from a fallen tree limb. He was willing to climb back on the roof until I was completely satisfied, and I definitely put him to the task! He went above and beyond the call of duty and helped me uncover a gutter spout that had gotten buried with dirt and grass in the backyard that easily could have created big problems down the road. To top things off ~ he was friendly and had a great personality. Highly recommended!

I am so over the moon with Express Gutters, from the office staff to the technician, Devon that was…read moresent out. Devon arrived exactly when he was scheduled, diagnosed my problem and fixed it at no charge. I had a waterfall at the corner of my house when it rained, even after the gutters were cleaned. I had my roof replaced after Hurricane Helene and the roofers left tar paper in the downspout. Devon pulled it out and the downspout cleared! Devon was a gentleman, friendly and knowledgeable. Shannon in the office answered all of my questions when I initially called and was extremely pleasent. I'm keeping them as my Go-To company for my gutters.

Very professional and really clear communication. Did a great job cleaning and repairing my…read moregutters. I really liked that they didn't try to upsell me on anything when they came to give the initial estimate. Excellent work and everyone I dealt with from the office to the crew that came to do the work were super nice.

PERFECT JOB. Daryle and his son did everything you would want and more. They were prompt,…read moreprofessional and did exceptional work on my roof. In addition they added extra services such as repairing the chimney. When I needed a suggestion Daryle always seemed to have the right answer. Plus these guys work hard, I mean REALLY hard. It was hot out, the metal roof obviously made it worse yet they didn't complain once and got the job done perfectly on time. I would strongly recommend.

We had a leak in our roof and these guys came out for an estimate. Out of the three roofers who…read morecame, they were the only ones to recommend also checking in with a plumber about the pipe coming out of the roof. We followed their recommendation, worked with a plumber, and then had DLV make some other small fixes they'd recommended. When they came out for the repairs, they went above and beyond by painting the white pipe the plumber put in to make it blend with the roof more. They didn't charge extra for that, they just took the initiative. Also had a great experience with the scheduling staff. Katherine was even able to coordinate with us to have the team come sooner when there was a cancellation.

Terrible stay away from DLV, I can't imagine a worse experience, initial quote which I agreed upon…read moreturned out to be non-color matched hip and roof shingle, then they charge me to get the correct stuff, all along the correct hip shingles are well documented on the Presidential TL bundle wrapper. The first crew turns out to be subcontracted (even though DLV's salesman emphatically stated they don't subcontract), it was this crew who refused to install the hip shingles because the color clashed so badly. After waiting six weeks for the correct hip shingles to arrive through the hail and storms of April they then send a second subcontracted crew. Of course the second crew neglects to trim back the material at the ridge vents creating complete blockage, I bring this to DLV's attention and they argue with me, I say I'm bringing in an engineer, and they say let's have a certainteed inspector look at it for my 5-star warranty, of course the inspector sides with me. Stay away, far, far, away. This Asheville, NC DLV organization, sucks, plain and simple. I would have been better off with a storm chaser, stay far, far away. James, are you listening?