1. Restoration Carolina

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    Arden, NC

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    Restoration Carolina

    4.0 (4 reviews)
    Open • Open 24 hours

    Services - Restoration Carolina

    Mold remediation

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    Paul Davis Restoration of Asheville

    Paul Davis Restoration of Asheville

    (12 reviews)

    I worked for this company for approximately 60 days as the Mitigation Manager. While I was not a…read morecustomer, my experience as an employee gave me a firsthand look at the company's operations and workplace culture. During my time there, I observed frequent communication issues, a lack of accountability, and ongoing conflict between team members. In my opinion, departments often struggled to work together effectively, which negatively impacted both employees and customers. Unfortunately, I was terminated after needing to take unpaid time off when my newborn child was admitted to the NICU several hours away from our office. While I understand businesses must make staffing decisions, the experience left me disappointed with the company's level of support during a difficult family situation. I also found management to be largely unavailable for guidance and support when operational issues arose. As someone in a leadership role, I expected more collaboration and direction. As someone with restoration industry experience, I was also surprised by the apparent lack of industry certifications among many of the technicians I worked alongside. During my time with the company, I was only aware of one field technician who held industry certifications, while many of the employees I worked with did not appear to hold certifications such as IICRC credentials. I also observed staffing and qualification issues that I felt impacted the department's ability to operate efficiently. Based on what I personally observed during my employment, I would not choose this company for restoration services and would instead recommend that potential customers carefully research all available restoration contractors before making a decision. This review reflects my personal experience as an employee and not as a customer.

    Watch out for any Paul Davis Restoration "FRANCHISE"!…read moreExceptional marketing and insulation from being held accountable. You will regret ever letting them in your home. The insurance industry is their customer. Not you! WARNING!!! Do not hire them or let your insurance company sell you that they are a preferred contractor, They do not guarantee workmanship even if they give you a document stating such! Get an IICRC certified firm and make sure that the people in your home are certified and trained in the work they are performing! The industry has standards! Make sure they do a hazard assessment when they first enter your home and make sure that if they demolish or disturb materials that they are testing for lead and asbestos! Keep documentation and photos. Record your conversations!

    Restoration Carolina - damagerestoration - Updated October 2026

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