Rude and incompetent. No need for either. No need to call them. The driver's are jerks and the operators are useless.

I found this business through AAA. They did a pre call to let me know where they were and the timing. I was on the side of 66 and it was helpful to have the pre call to give me an estimate of timing. That being said, eventually an officer pulled over and told me I should move Becuase Aaa takes forever and it wasn't safe. The officer had me move to a safer area and just as I moved the mile up the road, Aaron's towing arrived to the original pick up spot. The driver was apologetic for not getting there sooner but it was on me Becuase in all the chaos of moving my car I did think to call him and tell him we were changing spots. When the driver did arrive ( within the timing he originally gave me no less) the officer said " if I knew it was this company I would have known that they DO come on time and it's not hours". The driver was friendly, which, and helpful in a stressful time. He chatted with me the entire time about towing which I'm sure he does with everyone but he didnt seem irritated or bothered to be having the conversation. He really seemed to love what he does for work and helping people If I'm ever in the area that Aaron's dispatches from I would use them. read more

Do not use this company. Total bait and switch. Called them today to tow my f350 5 miles. They originally told me $150.00 plus mileage. Then called me back and said it was a "medium duty tow," due to the truck size. Was quoted $170 per hour with no additional information. After my truck was hooked up and we were on the road I received an email with a $200.00 dollar charge seemed reasonable to me. Driver called his boss and the wanted an addional $394 for towing a $200 dollar dispatch fee and a 2 hour minimum at $170 per hour plus taxes and credit card fee. If i had been told this ahead of time i would have found another towing company. So ended up paying $594.00 for a five mile tow. I would not recommend this company to anyone. read more

It sucked. Beware they tell you one thing and you find out 4 days later the vehicle was never picked up. They sounded so willing and able but could not give me a date of when they could pick up our vehicle. Rusty's towing got it within the hour. Don't waste your time here!!!!!! The people that work here aren't very smart. Turning business away from a company that has over 200 vehicles in our fleet. read more

With reading the mixed reviews, I was hesitant on choosing Aaron's towing. But I couldn't be happier with their service they got an operator out to me in no time! Brandon was an outstanding operator he's quick and treats your vehicle like it's his! read more

Huge shoutout to Brandon for helping my grandfather with his jeep tonight. Was kind and patient with him. Would 100% recommend this towing service. read more

Aaron's Towing - Towing Near Me - Warrenton, Virginia

I'd recommend this place if you want a rip-off. you'll be paying double to triple what you would pay anywhere else. Owner also threatened to talk about my situation and threaten to talk about me having a dui. I would not recommend this buisness to my worst enemy. read more

Will take advantage of situations industry standard Ridiculous charges from crash recovery tow storage drop tow for 12 hour almost $1k charge Insurance pays But ultimately consumers pay via increased premiums I think convenance fee is conveniently charged read more

Moe at Aaron's towing did a great job moving my 40ft sea container. Got it out of a really tight spot and moved it efficiently to my office. These guys are top notch! read more

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I waited for over two hours for AAA to send someone and they said they were on their way and after another 30 minutes, I called them back and they said it was too far for them to come and they weren't coming. They would try to get me someone else the next person they called was Aaron's Towing and the driver Alex happened that he just finished a call in Culpeper and was only 5 miles away and came right away and picked me up and took me to Fredericksburg to the dealership. The second company Aaron's Towing came very expeditiously and resolved my issue within 10 minutes and we're on our way to Fredericksburg to the dealership if you ever need anybody to give you a tow, that is the place to call because they are definitely above a five star as far as quality and service. I will recommend him to all my patients if they ever need to tell because I know they will get the job done. read more

Aaron's will always be my recommendation for any tow service in Fauquier and beyond, especially operators Carter and Powderpuff. Those boys know how to get it done at any time, day or night. read more

Went to wrong vehicle, lack of communication and left the area without saying a word. Was a triple A call for a standard cargo van, not an oversized commercial van. Would not recommend and will be removed from my Triple A account read more

My daughter car broke down on a back country road and Aarons towing was so professional and courageous . They had a tow truck within 45 minutes and also called the Sheriffs office for her safety. I cant thank them enough read more

Great service. I have had a persistent battery issue with my car requiring several jump starts. Aaron's has always been responsive and quick. Their team is polite and friendly. I've evening, after AAA failed to help - Aaron's came out within 30 minutes of my call. Great local company. read more

I mean what can I say, the truck even says it. "Fauquiers Premier Tow Company" they came out on a holiday and took care of my less than ideal situation with a deer! Carter and Powderpuff arrived still dressed in their thanksgiving getup! 5 stars all the way! read more

Aaron's Towing provided fast, efficient and throughly competent service when my vehicle stopped due it running out of gas on route 29N while waiting with a Deputy Officer alerting traffic with my vehicle on the road. I highly recommend them for their help! Thank you! I really appreciate you help! read more

Towed my car after accident to their impound lot after telling me it would cost $850 to tow it to my mechanic's (about 10 miles). This is extortion. They also never gave me paperwork or told me where my car was being taken. They just took off with my car. I had to call the next day for them to tell me where my car was. State Police, who summoned Aaron's Towing told me my car was not impounded and they should have towed where I wanted. It took my insurer 5 days and lots of $$$ to get my car out of their clutches. In my mind, they are predatory extortionists that should not be on a police towing list. Nor should they be AAA approved if this is how they treat customers. Will never let Aaron's Towing touch my car nor any family member's nor any friend's. read more

By far the worst customer relations I've ever dealt with! My son's car was towed here and not by mutual agreement, let's just say. While my son was in the hospital, I reached out to speak with someone regarding my son's vehicle. I spoke with Hunter, but that didn't get far, I was told that no information could be given out unless it was the owner of the vehicle. I tried explaining my son was in the hospital and had just regained consciousness, but still not making much sense and we were concerned, because they'd had the vehicle since the 19th of February and this was the 21st. Honestly, I just said I'd call back later. The following day, on the 22nd I received a phone call from someone saying they were Conner, with Aaron's Towing, asking me details about my son and why I had called,I explained my son's car was towed there and I needed a price for hookup fee tow (4 miles) and storage fee for 3 days. I was told and I asked under the circumstances, could they possibly cut my son a break? Conner rudely responded with, it was a $1000 and with the break, it's $750!!! As I was shocked, I didn't have the time nor was in the mood to negotiate. I simply said, he may be released in the next two days. He replied, well it'll be $150 more, we charge $75 a day. As I hung up and ended that conversation, I thought to myself, this is legally highway robbery!!! Two days later, my son used my phone to call them to let them know he'd be coming to get his car that morning, it was now, $900, and it was about 7 am and Conner, yeah that guy, asks what time you plan on being here, my son responded about 8 am. So on the way, the young lady that was driving him to get his car, had a call letting her know, her son needed her, so they had to turn around. My son not having Aaron's Towing phone number, just called me from her phone, his was in the vehicle they'd towed, and asked that I call them and explain. Conner had texted, the quote or his, theirs or whoever's price of $965 to my phone. So I texted that my son wouldn't be coming right now, that the female that was giving him a ride had an emergency and they had to head back, he relied with, well I have a driver waiting at the yard for him. I texted, what are you going to charge him, because they had to turn around for an emergency. Then he tried to imply that I called him up insinuating I was my son and I was going to be coming to get his car. I was lost for a second, but I laughed and said, my son used my phone to call you, before he left, it was me. I asked him how he could sleep at night, literally robbing people after towing their cars and I proceeded to let him know, I was going to be letting the better business bureau know about them as well as emailing our governor explaining how they take advantage of people's vehicles after towing them away. Again, this vehicle was towed and not with the consent of the owner. Later that evening my son showed up to get his car and the guy working was not able to find the key for the car to release it. So he had to call, guess who? Yes, Conner, rudely gets on the speakerphone and asks my son, why wasn't he notified that he was coming to get his car?!!! My son said, "Excuse me? Who are you? He went on to say, the guy that may not be giving your car to you! The nerve of this Conner, he basically went on to say there wasn't a key with the car when it was towed in, there was because it was left in the ignition, but with no proof and no law enforcement to verify Conner was insinuating my son couldn't take his car, I guess, because there wasn't key and with no spare unfortunately. He had it towed about 30,for $175 bucks. No, not from Aaron's Towing lol, but obviously somebody much better!!! There should be laws against towing companies spitting out any price they seem to want and I'm absolutely sure this has happened to others and until it does others will fall victim to this blatant scam. read more

Our fourteen year old unfortunately got our van stuck in our front yard. Upon seeing the job, the operator (who claimed to be the owner's father) quoted more than triple Gainesville Towing price of $125. We declined and the operator proceeded to demand a "trip fee" of $100. Trip fee? We never agreed to that when we spoke to them on the phone. Then the operator began taking photos of our van and license plate and refused to leave our property. Almost had to call the police to get him to leave. read more

Aaron's Towing - Aaron's gave us a $400 quote. We believed them to be dishonest. Turns out, Gainesville Towing did it for $125!!! We were right. - Towing Near Me - Warrenton, Virginia

Aaron's was great yesterday when my truck got stuck in the mud! It was on my own property, which was pretty embarrassing. But I called AAA and they arrived within the time window and ready to get the job done. A chain under the vehicle and a few careful, slow pulls got it out. Thanks Aarons! read more

On Easter weekend, while traveling from NY to VA Beach when our tire came off. Aarons couldn't of been more helpful towing our truck and camper, driving us to get the parts needed, and finding someone to fix it. Both drivers very friendly and helpful, made us out of towners so very thankful for quality people! So thankful for Aaron's! read more

I had a flat tire in my garage and Patrick came quickly and put the spare on. He predicted that the location of the puncture would not be able to be patched and he was right! Contracted through AAA read more

Irresponsible and a bunch of liars no training .there towing vehicles from two hours away from Richmond improperly damaging other people vehicles and wanting the person who isnt at fault insurance to pay for it. take responsibility for your mistake and make sure to train your guys properly. The customer service suck beyond means this company showed no remorse for my loss let alone my safety the object that flew off of the vehicle was large enough to put a softball size hole in my windshield and had the nerve to say it was a rock or flew off the road read more

Aaron's Towing - The object that flew off the tow truck - Towing Near Me - Warrenton, Virginia

Tow driver parked my vehicle sideways in driveway, I called the office and asked or someone to come back and properly park my vehicle then their office Manager was rude and started yelling at me. She requested pictures and I took pics and forwarded them to a number she provided. But no response or further communication of correcting the sideways parked vehicle. I even called one of the owners and explained about the poorly parked vehicle and he asked for me to send him pictures and I sent them again, and again no further response. Folks, please go else where for quality towing of your vehicles. And better customer service and adequate communication. You have been warned. read more

I was traveling on Rt. 234, near Montclair VA Apr-03-22, in the left lane behind 2 other vehicles when an Aaron's tow truck pulled along my right side. The Aaron's tow truck driver put on his turn signal and pulled into the left lane, where I was located, forcing me off the road. I contacted Aaron's Towing to report the incident, hoping for something. Perhaps an apology and some assurances this was an isolated incident. Instead, I was told the drive said "he didn't do what I reported and they receive multiple claims like this weekly. So, Why should I be believed over the driver?" As luck would have it, the following day I was returning home from work when I saw the same driver tailgating other cars, on the PW Pkwy near Manassas. I have photographs and video of the driver. I am debating calling the authorities but just wanted to warn other's about Aaron's "Customer support/response to a serious incident." Sunday, read more

They were called through my AAA membership. It did not take them long to come out and even faster to get the job done. I had put my keys on the passenger seat and stepped out to which my car locked itself. I am very thankful this was taken care of promptly. read more

I was employed with Aarons towing for two days. Although the owner and his wife are very nice people, the general manager, William Queensberry asked me to arrive at 6 AM and no one else arrive until 7:30 AM. When I brought this to his attention, I was fired. When I asked about my compensation, I was told that I would have to pay for uniforms that I really never received in a drug test that I never took. So I ended up working 17 hours and getting paid nothing for my time. as a 41 year old African-American male, I felt very uncomfortable with Mr. Queensberry and the rest of the staff. read more

Great service and friendly attitude even in the middle of the night. I was thoroughly impressed with the quality of this service and very grateful for their assistance. read more

My motorcycle was towed by these guys and it was a great experience! My driver was super cool and informative! I appreciate them greatly and recommend for others! read more

I just want to give a big thank you to the gentleman that helped us out at the Fauquier County fair. My kids and I locked our keys in the truck and needed assistance, he arrived within 10 to 15 min. He told us to go ahead into the fair and he would get the key out for us while we enjoyed our time at the fair. When we got to our vehicle after two hours he had done what he said he would do. It was a relief that it was already taken care of. This was outstanding customer service. From this point on I will only use AARON'S whenever I need assistance again. read more

Our motorhome broke down on RT 29 late Friday night (04/21/23), and Aaron was called by a nice Fauquier County Sheriff that stopped behind us to keep us protected from being hit because we were slightly sticking out in the right lane. Well, Aaron just jumped underneath the motorhome and started looking it over, found out what could possibly be the problem, then he comes inside where our engine is, and started helping with the priming of the fuel. To make a long story short, Aaron did a great job in helping us locate our problem and told us how to fix it. We had a few good jokes and laughs (being it was 11:15pm), needed something to cheer me up. He will definitely get our business again if we ever need it. read more

Pathetic. I was stranded waiting for a towing guy for two hours talking to him on phone and someone from this company's driver rolled down window and asked do you need towing and I said yes and he drive off laughing well I can't help you!?!?;, Jacka@$$. This shows to stay away from this company. read more

Came within 5 min, towed out in 2. Even covered up the mess that was made in the mud.

My truck broke down in an area with little to no cell service out in Rappahannock county 511/211. A Aaron's flatbed pulled up behinde before I could even get AAA on the phone. Ashley the driver coordinated with the AAA call center an had me hooked up an going in minutes! She also did a great job of getting my vehicle exactly where I needed it to be dropped on some very tight mountian road area! Couldn't ask for better service! I'll be keeping the card she gave me in my wallet for future business. Totally satisfied A+ read more

On a rainy, cold day in early December, my minivan tire blew out in my driveway. Husband tried several tools and several times to trade it out for the spare, but the lug nuts were stuck. Called AAA and they dispatched Aaron's Towing to help us out. The guy (Matthew, I think) was quick, courteous, and so helpful! Luckily, he had the right tool to get the lug nuts off so that we could switch out for the spare tire. I thought we were going to have to have it towed because we couldn't get the stupid tire off - SO glad Matthew was so helpful!! AAA has sent Aaron's to pick me up from the side of the road before, too. Always similar positive experiences. read more

These guys saved my butt today. They got to me on time. 2 guys. One was a driver, the other was a dispatcher on training so he could "learn and respect all the hard work the drivers do". They got my car to the shop and we're not only professional, but just good dudes and fun to be around. During the ride in the truck I got to know them better and they're a genuine and honest company. no wonder AAA roadside assistance has a contract with them. They're reliable, kind, professional and fast. read more

Horrible !! Don't ever use this company. They are contracted by Hyundai for roadside assistance and they are the worst. The guy came 1 1/2 hrs later and refused to tow my car. He says I'm too busy and I'll put air in your tire and you can drive to the Mexican down the street for a new tire. I'm making a formal complaint to Hyundai too. read more

I contacted AAA to tow my vehicle. The driver they sent me was extremely friendly and knowledgeable. He helped me trouble shoot my car's issues and towed it 15 miles to a shop to get it fixed. Extremely personable, polite, and overall just a friendly guy. He genuinely cared for my safety. I would definitely contact Aaron's Towing if I have car problems. I am impressed. read more

Very quick, very friendly, very easy to deal with. They've helped via AAA and helped tow our car out of a ditch. Highly recommend!

My wheel came off while driving and I called because Aaron was nearby on the map. He towed me to a safe location and gave me tools to help replace the wheel, very friendly and understanding. read more