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    Aaron's

    5.0 (1 review)
    Closed 10:00 am - 8:00 pm

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    10 years ago

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    7-H Home Services

    7-H Home Services

    4.3(6 reviews)
    32.7 mi

    7H was called out to my house by my home warranty company, American Home Shield. My fridge stopped…read morecooling at the end of August, it is now the end of December. The first time they came out, the repairman didn't even use a tool. He said something about the damper and used his hand to move it and said it was fixed. It wasn't. It took them 3 call outs to finally get it cooling. Because they only come to Orange County every so often (maybe once a week?) it would take at least a week to get them back out. Once it was cooling our food, it began freezing our food. The fridge is too cold now. They have been out 3 times trying to get it to stop freezing my food. He mentioned that the reason food is freezing is because the top shelf is the coldest place in the fridge. Well, it's not just freezing on the top shelf. It's freezing stuff on the second shelf and the door as well, including my husband's insulin and meds. The repair man most recently came out a few days ago and said there's nothing else he can do, he doesn't know why it's freezing, and he'd let American Home Shield know. He reported to AHS that it is 'customer misuse/abuse' and that I'm putting stuff on the top shelf of my fridge and customer wants a new fridge. I was livid- this is basically a fabrication. I am not misusing or abusing my fridge. We have only been kind to these people, even after 4 MONTHS of my fridge not working properly. I have never asked for a new fridge, I just want a fridge that works and doesn't ruin my food. I see many reviews on here that tell reviewers to basically treat others that way they want to be treated. I'm wondering how you would feel if a member has been without a properly working fridge for 4+ months and they find out their repair company put it down as 'customer abuse/misuse'. Even if the problem was only the top shelf, I should be able to use my top shelf in my fridge. I've used that top shelf for the last 12ish years since we've had the fridge and nothing ever froze until 7H 'fixed' it. Although everyone I spoke with at 7H was kind, I do not recommend this company. After speaking with friends, 2 others immediately said they had the same experience with multiple call outs to get the problem fixed by 7H.

    I found them up front, friendly and professional. Will use them again in the future. I felt…read moreconfident using them.

    Aaron's - electronics - Updated May 2026

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