Had a small hiccup on a repair job, that was handled very professionally. Received calls from the…read moreowner and sales manager to correct any issue and to make certain that everything was to my satisfaction. Oftentimes we measure a business on how their day to day operations work. In actuality, the true test of customer service is how they react when there is an issue, which happen no matter what the industry. My personal opinion is that this is a solid business which has ownership who truly value the customer and customer experience. Recommend highly.

The lady that helped us was amazing. She listened and wasnt pushy. The prices were fair and…read moreselection was great. I'll be back

Helpful courteous service and a beautiful selection of merchandise! The silver and gold bullion…read morethey have in stock is clean and well kept.

Awesome customer service who knows what they are talking about!! Clint and Liz are quick to help…read moreand give the best deals. This place is for beginner-experienced collectors and anyone looking to buy nice jewelry for themselves or a loved one at the best price. Would recommend to anyone and everyone!!

Don't waste your time. The manager did not know the merchandise. I will continue to do business…read morewith Nacols Jewelry . What a waste of time stopping by for absolutely nothing. They do not deserve 1 star.

My go-to jewelry shop. The cutest/friendliest employees with tons of knowledge on their products!!…read moreIn house jeweler so I NEVER have to worry about my jewelry disappearing! I LOVE following their social media accounts to stay up to date on sales and new items!

Ricky is very knowledgeable about watches. I took my Movado watch in…read morefor repair. It only needed a battery. He fixed in less than fifteen minutes. Take your watch to him and have look at . He can repair and do a good job. You won't be disappointed!

From the owner: $15 battery change while you wait 5 min and your back on your wayread more

I have been purchasing jewelry from Mathew's in Orange since 1999-2000. The quality, craftsmanship…read moreand service provided are immeasurable. The staff has always been so kind and helpful. I won't shop anywhere else for jewelry or watches. Love these people!

The one and only place to shop! Each and everyone of the employees are super friendly and helpful!…read moreIt's a pleasure to do business with these wonderful folks!

I came in right off of work dirty and not looking so great. A lovely man working there greeted me…read morewith respect and kept that same respect to me throughout my time there. I'm young and don't have too much money and he understood that without me saying anything and he made me feel welcome still letting me look around. Will definitely be back for any future jewelry needs!

They're the place to go if you're looking for quality jewelry at a reasonable price. My family has…read morebeen doing business with his family's business for close to 100 years. I kid you not. So very delighted to continue that association.

Took size 7 ring in for resizing to an 8; their master jeweler did it and he did a fabulous job…read more Took 13 work days and it was worth the wait. $163

Really nice, patient people! Helped us find exactly what we were looking for at a great price.read more

Helped adjust my child's new watch for free while we were on vacation in Beaumont. Thank you!read more

Randy's Fine Jewelry is the best place to find that special piece of quality fine jewelry. Mr…read more Randy is an experienced bench jewelry who has repaired many of my pieces of jewelry and made them look better than original! Check them out!

This man should NOT be in business. He took advantage of my elderly parents with dementia. Sold…read morethem a gold necklace for $3500 that wasn't worth more than about $700. My mom was totally bedridden and never wore it. When I attempted to return it, he wouldn't take it - even for a reduced price. My parents had done a lot of business with them and were very good customers. I hope he goes bankrupt. Do NOT do business with this crook! I would give him less than 1 star if I could.

I've been to this shop a few times over the years, had a silver ring resized, bought earrings, had…read morea bracelet repaired, plus it's been my go to place to have watch batteries replaced. I've always been very satisfied, until today. I picked up several watches that I had dropped off for battery changes, several of the same watches that have had batteries changed there before. Not once did the owner ever express having difficulty changing the batteries until this time. Then he charged me what I considered an outrageous amount in the process for 9 watches. I never thought to get an estimate first since I'd had happy results in the past. I'm so disgusted I could cry. Especially when another jeweler in town changes watch batteries for free. Chalk it up as a lesson learned.