Still a new customer. However they are friendly and eager to make furniture shopping experience…read morepleasant. No hounding, etc...

I wish there were more Yelp reviews for places other than restaurants and breweries. Case in point…read moremy Friday trip to Butterworth's of Petersburg. To echo Robert's review this is one of the nicest furniture stores around. My girlfriend and I walked in and were immediately greeted by the lovely Tomekia. She gave us the grand tour of the place. Something my fellow Americans will like is their line of 100% USA made furniture. Made with real wood and not that cheap pressed stuff from IKEA. After a couple of hours and revisiting several bedroom sets we made our choice. Delivery was scheduled on Thursday and when the furniture arrived they assembled everything. All the pieces were setup perfectly. Every single drawer slides smoothly, the bed frame is rock solid, and best part of all no holes in the wall. I had bed movers put a little dent in my drywall one time - not these guys! Butterworth will 100% be seeing me again. I have big plans for the future. Lastly, after a few days I received a lovely thank you card. Butterworth may have made a customer for life.

Chris repaired our dishwasher today. He was able to come the day after I called, showed up on…read moretime, professionally dressed and was a pro in every other way. He diagnosed the problem quickly, had the part with him and made the repair quickly. I was very impressed with him and this business.

Top notch place! My washing machine stopped working and I didn't know if it was time to throw in…read morethe towel and replace it. But after reading a review, here on Yelp, I gave my washing machine a chance. Chris came out the very next day and was extremely qualified and knowledgeable about my particular machine brand. Of course my washing machine worked perfectly. The experience was impressive even though my machine was behaving and working properly - I was assured that if it did start with the problem again, I wouldn't have to pay for another service call. I would absolutely use this company again. It's lovely to get a good service call from folks who are kind, friendly and helpful.

A FIVE STAR company with a Five Star Owner! Very fast, friendly and highly professional service…read more Worked neatly, explained the process, diagnosed the problem, secured the part and got our appliances back up and running. Explained the warranty on the parts and the repair. Appliance Hero will be our family appliance repair service from now on.

He did his best and we diagnosed it over the phone. He saved me $85. Nicest guy in the world. $85…read moreis a lot for me right now, especially that we determined that my washer has seen its end. I saved his number and will call him if I have other appliance issues, which I might soon, with my dryer.

This store is awesome, Dan was helpful and matched our color when we though we had a difficult…read morecolor. I would recommend this Sherwin-Williams to everyone.

From the owner: Your local Sherwin-Williams Paint Store in Petersburg, VA, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

Josh and Logan the fantastic duo service technicians were prompt and courteous. Josh answered all…read moreof my questions. Josh came to perform a touch-up paint job on our refrigerator door. We are pleased with his work and the area he painted. It blended in well. Ashley and Billy from the Appliance Place in Colonial Heights, Virginia are dedicated to providing excellent customer service. Thank you so much for solving the problems we had. Blessings to you! Diane P.

I purchased a washer on 7-28-25 at the Colonial Heights store. I was told by the salesman that the…read morewasher could be delivered to my house the following Monday 8-4-25 for an additional $169.00 or I can be picked up on Friday 8-1-25 from the store. I chose to pick it up on the 1st because I needed a washer Immediately. The salesman said they would call me when it came in. Friday came and I never heard anything so I called the store at 2pm and spoke to the salesman again and he said the washer would not be here until Monday the 4th. I expressed my dissatisfaction with my service because I had scheduled help to get the washer into the house on Friday and I had no way of getting the washer in the house on Monday. Again, I was told I could pick the washer up on Friday. The salesman said there must be a misunderstanding. I asked to have a discount on the washer because of the inconvenience and the salesman said he gave me the sale price. The salesman then told me he could give me my money back as a resolution to the problem. I then asked to speak to a manager and the salesman said he would be here on Saturday. I called on Saturday and spoke with a manager and explained the situation again. I asked the manager if they could waive the delivery fee since I had no one to help get the washer in the house and he said he would do it for $129.00. I then said if you could bring the price down to $100.00 I would except that. The manager said he could not do that. I told the manager that I have bought appliances from them before and bought numerous appliance parts but obviously my words fell on deaf ears. I then told him to cancel the order and I would call him back on Monday to give him my credit card information to credit my account. I called on Monday and spoke with the salesman again and gave him my information to return my money. He said he would take care of it. I checked my bank account on Thursday and the money still had not been returned. I called the store again and the salesman said my account was credited on Monday and it may take 2 to 3 days for the money to clear. He said if you don't see the money in your account by Friday to give us a call. I finally got a receipt for the transaction on my phone Friday afternoon. I then called my bank to verify the transaction and they told me that the transaction was actually done on Friday and not on Monday like the salesman said. I know the customer is not always right every time but when you are told that your money has been returned and it hasn't, you can pick your washer up on Friday and you can't. Then you are told you must have misunderstood what was said. If they are willing to lie about when your money has been returned to your account would they also lie about when the washer was supposed to come in? Integrity is everything!!!! I have done business with The Appliance Place for years and I have bought a Refrigerator, Dishwasher and numerous appliance parts from them with no problems. My family has also done business with The Appliance Place before but after this experience neither my family or I will give The Appliance Place our business or recommendations any more.

I went to Best Buy yesterday and today. I ask the two ladies as you come in to send me someone in…read morethe Ring camera area. I waited for about 15 minutes nobody ever came. I went back today and it seems as though they are severely short staffed. I waited again today, I was at least acknowledged, but it seems the wait in there and the lack of customer service along with past experiences have taken a toll on my experiences there. One of the customer there waiting as well said, from experience you can get the Ring camera at Home Depot or Lowe's for the same price, so I will be going tomorrow to buy one. I never thought I would say this, but Best Buy's customer care has fell along the wayside. I didn't even want to give them one star.

I needed a monitor today and was assisted by Colton. He was extremely helpful in helping make a…read moregood purchase. He also helped me in putting together the monitor ensuing it worked and was compatible to my laptop. He was friendly and polite and would def going back for any other products I need in the future.

A rip off for the smallest items. I needed a lint filter. They wanted $30. Home Depot could order…read morenew one for $30. Another used appliance store had the filter, gave it to me for free. Stay away unless you are desperate.

So disappointed in Harrison Appliances. On 1/20/26, we had a French Door trio Frigidaire delivered…read more This has a duel ice maker. Top ice maker worked immediately, but ice maker in the freezer NEVER produced any ice. Thus, Harrison Appliance delivered a defective refrigerator!!!!! Called 48 hours after delivery, and their response to me was for me to call Frigidaire. It's under warranty. No support from them at all. It's not like it worked for a few days then broke. I think they should stand by their products. Be very wary of making purchases here.