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    Aaron's

    5.0 (1 review)
    Open 10:00 am - 8:00 pm

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    5 years ago

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    Eagle Appliance Repair Services - Eagle Appliance Repair 
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    Eagle Appliance Repair Services

    (3 reviews)

    we had a washer that was banging loudly and walking (literally). called Eagle appliances out and…read morethey were quick to diagnose, rates were reasonable, and work was done in a timely manner. Professional and friendly service, a hard find in today's time. They have earned my future business and I would gladly recommend to others in the community.

    I am a disabled retired vet. Surviving on Social Security, so I have to pinch every penny I spend…read more The Heater element went out in my Samsung Dryer back in the last week of February 2025. I hired an idiot to repair it. The repair lasted only until May 23rd 2025, 5 days before the 90 day warranty provided by the idiot would have been up. Since the idiot didn't want to honor his own warranty, he ghosted me. So, on Wednesday, June 4th 2025, I called Eagle Appliance Repair to fix my Dryer again. They sent me a quote and said that they would Come fix it on Thursday June 5th 2025 at 2pm, I agreed, I then informed Eagle that if the first idiot showed up I would let them know. He didn't! At 1:55 pm, on Thursday June 5th 2025, I sent Eagle a text message stating "FYI We are home whenever you get here is fine." They never showed, answered Text messages or phone calls! On Thursday June 5th 2025 at 3pm, I contacted another Appliance Repair Company who said they could come out Friday June 6th 2025 between 9-10am & FINALLY I GOT MY DRYER FIXED!!! So, Thank You, Eagle Appliance Repair for Nothing!!

    Built-In Appliance - Full Kitchenaid Kitchen.

    Built-In Appliance

    (3 reviews)

    $$

    Buyer Beware…read more Built-in Appliance Owner Rob Johnson Just the Facts: Bought a Kitchen Aid Dishwasher and a Speed Queen Front Loader Washing Machine approx. $3,600. Had a friend pick up the Dishwasher that day and was told delivery of the SQ would happen in a few days. Got a message saying delivery would take place the following Monday, one week later. Delivery day: old machine was taken out, SQ put in and installer told me all was ok but, a little issue. No hot water. Maybe a solinode issue but, owner would send someone to fix. I told installer that I wanted a switch out for new working machine that I had paid for. I could wait until new one came. He said probably not an issue and to just call the owner. He then left with my machine. Here are the quotes to both my husband and I during conversations with Mr. Johnson to resolve the delivery of a broken machine by redelivering a functioning new machine. "it's not broken, it just doesn't get hot water." "90% of the people don't use hot water." "These machines come from a factory in Wisconsin. They don't test them before they ship them. They don't have time for that." "This is like a 1 in a thousand problem. It just happened to you." "Me: if you put that machine on your showroom floor with a sign on it that said "this machine doesn't get hot water" would anyone buy it? Him: IDK "I don't have any in stock" "This is a warranty issue, that's what warranties are for" "To get a new one in stock, I'd have to call the rep and buy one" It is getting increasingly difficult to support small business, this one in particular, American Veteran advertised, with this level of customer service. End result, though the owner set up service for the machine.I found out from the repair company that diagnostics were set up to happen a day after I was told to wait for service. Mid day, I called Mr. Johnson to determine when in 24 hrs service was to happen. He said, "IDK when they are coming customer service is poor these days." (You can't make this stuff up) I asked for the repair company's name and their phone number, it took some work but, I was then given the information. This is when I found out that the original appointment was made for the following day even though I was told to wait for service a day before the appointment was made for. Though the machine is now fixed and the other is functioning, We will never support Built-In Appliance in Kingwood again and would encourage all to do own due diligence regarding this business.

    Rob did a great job helping me pick out affordable kitchen appliances to update our home for sale…read more Competitive pricing, professional installation, highly recommend!

    Aaron's - electronics - Updated May 2026

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