Knowledgeable and Trustworthy!…read more I have a 15+ year old refrigerator that neither the refrigerator or freezer were working. Akai inspected the entire unit and indicated the issue was the defroster in the freezer wasn't working and needed to be replaced. He quoted me what I thought was a very fair price but before I could say "Shut up and take my money!" he added that when he had unplugged the unit & plugged it back in, when starting up again the compressor sounded a bit suspicious. Thus he indicated I could go ahead and pay him to install a new defroster in the freezer, but it is only a matter of time before the compressor craps out and then replacing it would be over $1,000 and not worth it. So get this....he proposes that I defrost it the old school way by unplugging it, opening both the freezer & fridge doors, placing towels in front of the unit, and allowing all of the ice to melt and then just mop up all the water with towels and my wet vac and that would solve the problem for now. And in a few months when the issue occurs again I can just repeat the old school defrosting method until the compressor finally goes kaput, and then get a brand new refrigerator. Sure enough, I proceeded to do exactly what he recommended and lo and behold the fridge & freezer started working properly again. And I am all too happy to repeat every few months to squeeze every last bit of life from this old fridge until I have to get a new one. Akai could have very easily kept quiet about the compressor sounding sketchy and that it could fail in 3 weeks, 3 months, or 3 years and gotten a nice service order for replacing the defroster since he had already devoted the valuable time & effort to come to my house. However, he instead chose to be completely honest and forthcoming which is not as common as it should be and is very appreciated. I have saved his contact info and the next time I have any issues with any appliances he will be the technician I call. Knowledge and experience is great and there are a lot of qualified & knowledgeable appliance repair companies out there. However, also possessing honesty and integrity is why I strongly recommend Akai for any appliance repair issues.

False alarm but service was perfect! Analyzed the issue and gave me great instructions to prevent…read morethe issue again! Fair and reasonable pricing! Great guy!

My mother had a leak coming out of her washer. She was worried about paying for someone to come…read moreout, but these guys were more than professional. The customer service was the most responsive of any other company I've worked with in the past, and the integrity of the technician was undeniable. He took a look at it, diagnosed the problem, and DID NOT try all the various avenues of up having people tend to do these days. I will only work with these guys from here on out.

They are always available. Their technicians are knowledgeable. I do recommend their services.read more

The motor on my Kenmore dryer went out. I've had it for close to 30 years. I called a longtime…read moreappliance repair center and was told it would cost $300 to repair saying it would be cheaper to buy a used dryer. I found KEY on Google. They were quick. The repairs were done, and I'm back up and running. They replaced the motor and serviced the dryer for way less than the other company said it would cost. I would use them again and recommend them.

From the owner: KEY Appliance Repairs has proudly served Cleveland and the surrounding areas for 35 years—traveling…read morefurther to put customers first! We repair all major brands of appliances and guarantee top-notch, reliable service. We offer unbeatable discounts and will beat any written estimate. Our regular hours are Tuesday–Sunday, 9am–6pm, but we’re happy to schedule appointments on Mondays or after hours for your convenience. Call us today for fast, friendly repairs you can trust!

Great service. Bryan was very helpful and kind. The problem was not fixed because we ended up…read moreordering a brand new cooktop as repairs would be too expensive.

Great to work with. Bryan is very courteous, and the price is reasonable. He knows what he is…read moredoing.

Chris responded (called me back) even though I called after hours. We talked about our washer and…read morescheduled for Monday. He arrived promptly as scheduled and quickly diagnosed. Very reasonable pricing.

Husband called today to see about getting our dryer repaired. Called and the guy who answered was…read moreextremely rude, didn't answer the phone with his company name. When asked if this was Advanced Appliance Repair, he said yeah you called me. Then was told he doesn't service Cleveland, TX even though his website clearly states he does.

Kitchenaid icemaker not working…read more Jesus came out quickly, diagnosed and fixed it in 2 hours and I would use again for any appliance including Subzero and Viking ones.

Update after I posted the review I received a call and a check was placed on my doorstep due to me…read morenot removing my review this asshole put stop to the check and the money was sent back to him. I will be filing a lawsuit as of today. If I could give a lesser rating I would. I called this company out to look at my washer it was having a small issue they came charged me coming out fee on top of the repair fee which was over $300. Never fixed the issue after the 1st visit they completely broke my washer giving it issues it never had. They kept sending the same repair guy out and it still was not fixed, by the 4th visit I demanded a refund the supervisor then said he'll come out which he did said he found the issue he would go get the part the next day comes he calls and gives me the most bogus story about having to order the part so instead he will just go head and issue the refund but guess what it's a over month later no refund I have a busted washer I only had for 2yrs by the way. The supervisor isn't returning my calls. And I have to go out a buy a washer because this company completely destroyed my washer. I would never recommend this company!! By the way this has been going on since January/march it's now may smdh!!! Quality Repairs (Owner) 22 hours ago We're truly sorry to hear about your experience and deeply regret that our service did not meet your expectations. However, we would like to clarify that a full refund was issued via check. We take great pride in our customer service and would never intentionally ignore or fail to return a customer's call. We value and respect our customers and always aim to resolve any concerns as quickly and fairly as possible. If you have any additional questions or if there's anything else we can assist you with, please don't hesitate to contact us directly at (281) 793-9791. We're here to help.

Responded quickly. Let us know about his arrival time. Very professional and efficient. Great…read morepricing.

Perfect! My washer had an issue and he was able to fix it same day for fair price. Was prompt and…read morefriendly. Will definitely hire again for anything else in my home. Thank you!

Great appliance fixer!…read more I dropped my microwave off and he had fixed it before I got home. The price was also very reasonable. Tommy is a nice guy that I would not hesitate to recommend. I will call him again in the future.

Horrible Company & Customer Service!!! The owner (Tommy…read moreLobue) is a joke!!! Tommy came to my house to diagnose the problem with my refrigerator but said he needed to order a part to fix my fridge. He then asked for a $100 deposit which was odd to me because he hadn't fixed the refrigerator yet he was already asking for half down! He left with my money and never came back to fix my refrigerator. I called him everyday after that to see when he would be coming back to do the repair but instead gave me excuse after excuse as to why he couldn't come back to fix it after I gave him money already. He Is A Scam!!!! I will never refer this horrible company (Tommy's Appliances Repair) to anyone!!!

Chris with Flo's Appliance Repair was very quick to respond to my request for service. He was able…read moreto get out the next day and diagnose the issue with my Whirlpool stove. He was courteous and efficient. I would use him again if the need arises.

From the owner: We specialize in reliable in-home appliance repair services, ensuring your household runs smoothly…read more From washers and dryers to dishwashers, oven ranges, stove tops, and more, we’re here to provide expert repairs with a focus on quality and convenience. Trust us to get your appliances back in top shape quickly and efficiently.

30 September 2024 Thank You Eric at ABE Professional…read moreAppliance Repair. Within the last few months, I hired ABE Professional Appliance Repair twice: (1) washing machine repair (2) replace a stove vent hood. On both occasions ABE sent Eric to do the work. He arrived on schedule, knew what needed to be done and did it. He is helpful, knowledgeable, professional, and great to work with. And yes. without question, I would hire again.

From the owner: Our Houston-based experts utilize their factory-trained knowledge and experience to provide repair…read moreservices for all major appliances and brands. With us on the job, you can rest assured knowing you're in trusted hands! CALL TODAY!!