Our dishwasher installation by George and Jim was great! Very professional and wiped down the…read moreappliance after installing. Definitely recommend them.

Scheduled repair on non working dryer for next day, tech did not show up in time window so I called…read moreDavis Appliances and found they had my wrong address and phone number. I gave the dispatcher my correct address and my cell number. Apparently the Davis person took the phone number from the phone display - I called from my work phone which is the number the tech had and he couldn't contact me. So after I sorted this out he came to me during the later time frame. He needs parts to fix my dryer, that is fine. I had not heard from David about the followup visit, so I HAD TO CALL DAVIS late morning the next day to find out about my dryer repair. They did not prioritize me and now I have to wait three more days to have a functional dryer. When I contacted Davis today They STILL DID NIT HAVE MY CORRECT PHONE NUMBER - which I gave to them twice over the last two days. There are other repair services, use them. Davis Appliances in very disorganized, you will not be happy.

They were professional and efficient! I had them diagnose…read moreand replace my ancient electric stove. All in one day!

Several years ago my 15 year-old Samsung frig was leaking inside, so I called Mr. Appliance. Out…read morecame fabulous young Dalton, who diagnosed & suggested I try to fix it, ordered the part(s), was back in a week, took it apart/put it back together with SUCH finesse...and it still sits, purring nicely, in my kitchen. Today that really lovely company came through for me again with remarkable, personalized assistance that didn't do much for their bottom line but helped mine a lot! I am an avowed Mr. Appliance fan.

Needed repairs to a Wolf gas stove top (faulty ignitor). Next day service. Very friendly scheduler…read more(Jodie). Technician (Jeff) had over 40 years or appliance experience and did an excellent job putting things back in order. My go to shop from here on out.

The Kraft installation guys just left my house. I am blown away by their expertise and service! It…read morewas a tricky installation, with a dryer that vents through the floor. But they made quick work of it and one of them actually vacuumed the floor after the old dryer was removed! He even used a damp rag to wipe the lint off the walls behind the dryer. Their price for my new Maytag dryer was comparable to every place else I searched on the Internet. I ordered it on Monday, here we are four days later, and it's up and running. In the future, I will look no further than Kraft for any appliance that I need, or for any repairs needed. 100% endorse this business.

They were great. Twice I have needed an appliance and needed it installed quickly. The prices were…read moremore than fair and they installed it each time the next day. I would highly recommend them and will absolutely use them next time I need something.

We cannot say enough good things about C'ville Appliances, Sammi & his team. Sammi specifically…read morehelped us and he proved most knowledgeable and sensitive to our wants and needs. He was professional and very personable, and we are very pleased with the results of his expertise and recommendations - and the Magtag washer & dryer he sold us. Delivery happened as promised ON THE SAME DAY AS OUR PURCHASE and he and his associate carefully removed the old appliances and put in the new. Two months have passed and we are very pleased with the performance of the products he recommended to us. We highly recommend Sammi and C'ville Appliances to anyone in the market for appliances. Cheryl H.

OMG you cannot believe the issues I have had with the installation of my dryer. From my experience…read morewith them I would go to ANYONE ELSE to buy my appliances in the future. This is a nightmare. Three months in and it still doesn't dry well.

My daughter's refrigerator went out just before Christmas -- and she was supposed to host the…read morefamily dinner! Naturally our first (but incorrect) instinct was to try all the big box stores, but none were able to get a new refrigerator delivered before Christmas. I remembered seeing A2D Appliances off of Rt 29 so in desperation gave them a call. Adolfo and David really came through. Not only did she get a great price on a new refrigerator (in fact lower than the "sales price" on the identical refrigerator at both of the big box hardware stores), they were able to deliver and install it the very next day. They were amazingly easy to work with. I cannot recommend them more highly -- they literally saved our Christmas reunion! Thank you so much Adolfo and David.

Ordered a front porch light on 8/3/2024. Was told it would take 8 months. I loved it so wanted to…read morewait. March rolled around and I received an email it was backordered and would be shipped 5/31. After changing to Ferguson Home I received an email 6/2/20525 saying my order has been cancelled and discontinued! What a sad company! I WILL NEVER ORDER FROM THEM AGAIN! Also had a friend order 2 bathroom vanities recently. They were very low quality and the doors were broken. You could buy a better vanity at Lowe's or Home Depot. By far not the company it used to be!

Walked in today to ask about shower mixing valves. I was immediately told to go to Garrett St and…read morethe dog in my arms was not welcome there. I have spent $thousands here, but no more.

Missed Deliveries, No Ownership, and a Refund That Should Have Been Simple…read more I'm leaving this review to document an experience that was far more difficult than it should ever have been. I purchased a KitchenAid dishwasher from Best Buy in Charlottesville for roughly $1,000, including installation. The store missed multiple scheduled delivery dates. Eventually, I was told the appliance could not be obtained and that the purchase would be refunded. At that point, the transaction should have ended. Instead, the refund process became complicated and poorly handled, ultimately involving billing and collection issues with Best Buy's credit card partner. What stood out most at the store level was accountability. Front-line employees were polite and tried to help. However, as I attempted to escalate within the store, the opposite of what you'd expect happened: the more senior the management level, the harder it became to get anyone to engage directly or take ownership of the problem. The issue was not resolved at the store and required escalation well beyond this location. This review isn't about one missed delivery -- things happen. It's about the lack of follow-through, ownership, and problem resolution when something goes wrong. For a major appliance purchase, that's concerning. Ultimately, the matter was resolved elsewhere, but the store lost my trust in the process. I'm leaving two stars because staff were courteous, but I would not purchase a major appliance from this location again.

Recently I had the pleasure of working with a gentleman named Mike at the Charlottesville, Va…read more Store. He was very thorough and really helped me. I had gone back and forth 3-4 times because I am not very computer comfortable. He was very patient with me. He does deserve the 5 star rating. Thanks, Vicki

Great selection of woodstoves knowledgeable salespeople, professional installers who did a great…read morejob, and instructed us on how to use the stove and break it in. All around great experience,and we love our woodstove!

We cannot say enough good things about the staff and crew at Edwards Hearth & Home. When we finally…read moregot around to investing in a fireplace insert, we checked a few businesses, but from start to finish, Edwards was simply terrific and there was just no comparison. Not in products, and definitely not in service. They're all so knowledgeable, helpful, friendly, and conscientious. The whole experience was more like working with close friends or family. We highly recommend Edwards Hearth & Home!

Charlottesville, VA location. Received a flyer in the mail for a sale. We DO need new furniture…read more Went down to see what they had and found a nice lazy boy loveseat and recliner. We wanted 2 of each but they only had 1 of each in stock. No problem, they said. Paid the deposit on the furniture and was told we'd be hearing from them confirming our order and giving an approximate delivery date - wouldn't have a firm delivery date until shipped. 3 weeks later, no confirmation, no contact at ALL. Decided we'd buy elsewhere since we had no idea of when or IF we'd get our furniture. Hubby went down to cancel and was told it would be 20% fee. For WHAT? They never DID ANYTHING! Flat out theft, in my opinion, since they failed to fulfill THEIR portion of the contract. NEVER AGAIN.

"Galax VA Location" This experience was just dreadful!! My family came into this place Friday, and…read morehonestly loved the entire experience at first! The Sales lady "Aimee" was offering different products to us, and I mentioned in my past I worked with a company like Schewels she for some reason just thought that it would be hilarious to make fun of that job and belittle the entire community that ever worked those sort of jobs. I may not work for these companies anymore and do my own thing, but I will not tolerate a SALES-PERSON who thinks it's okay to belittle people AT ALL! I've worked hard from where I came from and others are still doing it. Not only did this woman think it was okay to do it with just me and my family even though we clearly thought it wasn't a joke AT all! She proceeded to go to the sells desk and poke fun at the situation even more and belittle the situation even more up-front of her co-workers. We were paying customers that walked into this place to buy in the first place with or without a "Good" salesperson. Do better!!! Do not make fun of your competitors and be-little them!