Bought my bed here recently and absolutely had the best experience. Zach was so helpful and knew…read morewhat he was talking about. Will 10000% buy from him again!

I would give zero stars if it was allowed. Very unprofessional salesperson and sloppy looking…read morestore. We were completely ignored as the salesperson held a personal conversation. We left after getting tired of waiting.

I bought a queen size moderately priced, (around $500) from Boxdrop over a year ago. The mattress…read moreis very comfortable, far more so than other higher-priced mattresses I have bought in the past. I most definitely recommend the mattress I bought from BoxDrop Shenandoah!

John was very polite and friendly! He helped me pick out the perfect bed at an excellent price, and…read moreworked with me despite me changing things up a few times on him. I really appreciate everything he did for me and I highly recommend him if you need a mattress!

Aaron was fantastic and very professional. He worked hard to get us exactly what we wanted! I…read morehighly recommend this store if you're looking for fair priced quality mattresses. We check around all the surrounding stores and this was the best!

Ron F. We were…read moremattress shopping, at Mattress Warehouse Andrew worked with us to select the best mattress for our needs. He showed us many and we finally selected the Stearns and Foster mattress. After delivery we noticed a tear on the mattress, called Andrew and he worked and we received a replacement in a very timely manor. We are very satisfied with our selection. Andrew was a good salesperson to work with.

This was our second mattress purchase at Sleep On It. We returned to Sleep On It because of Ernie's…read moreexpertise and excellent customer service. His business is to sell mattresses, and he's a great salesman--but he is not pushing customers to buy something that isn't right for them. He truly wants to help customers make the best decision for themselves. We shopped around and came back to buy our wonderful mattress that we love. It's a locally made product at a locally owned company--double bonus! He even was on site for assisting with the delivery of our bed and mattress, showcasing his personal investment as the owner of the store. If you're in the market for a new mattress--go see Ernie at Sleep On It.

Brian was super. Greeted us, ask what we were interested in etc. He knows the business and…read moreanswered every question I ask. I was happy with my purchase and follow up. Will definitely go back when I need another mattress.

This place is just all right. Staff seemed pretty friendly and helpful. It's probably fine if…read moreyou're looking for contemporary pieces that are a tad overpriced. Not my style at all. This place really only has contemporary pieces. Not much eclectic, rustic, industrial, etc.

From the time I stepped into Schewel Furniture in Staunton VA, I had nothing but an outstanding…read moreexperience!. The staff from management, sales department and all the way to the delivery personal, were fantastic! I have never in my entire life had such an experience. When my furniture was delivered, the people were awesome. They were the most helpful, nicest, and very respective. I cannot put into words exactly how much the experience was! I even commented to their manager how terrific the delivery personal were. If I purchase more furniture in the near future, I will choose them and hope I get the same experience as this time. I hope that I get the same delivery personal as this time. Great outstanding and very satisfying experience!!!

My all-time favorite place to shop in the neighborhood. The owner, Carlton stocks some really cool…read moreitems and little-known brands and tries to accommodate a decent range of price points, but be prepared to pay a little extra for quality. They stock accessories and a range of Outdoor Items, Military Items, Furniture and Clothes. Things go on sale rarely, so don't be afraid to bite the bullet if you see something you like! You probably won't get it for less anytime soon, and everything I've gotten has been totally worth the price. You can also request for them to call you if you're looking for a certain item and they get it in.

This business never fails to amaze me. They are so friendly and helpful and always seem to be there…read morewhen I need them. Today I needed a dryer and they made sure that I got a dryer today. In the past, I had an emergency need for a refrigerator and they had one delivered to me the same day. I can recommend this business if you're looking for friendliness, good service, and good products. Thank you for never letting me down.

I recently purchased a washer and dryer from Lotts. From my initial visit to the point of…read moreinstallation service was exceptional. Everyone wore masks in the store and while in my home. Jennifer and one of her employees came to my house to make sure the appliances would fit. And Jennifer spoke with me on the phone several times, patiently answering all my questions. I purchased the appliances on a Thursday and they were delivered the following Wednesday in the time-frame given. I am thankful for the great service--and that I was able to purchase from a local enterprise instead of a big box store.

The store itself is fine. Ashley's furniture has quality items. It's the lady that works there…read moretrying to sell you everything in the store that makes this place unbearable. I wish I could remember her name.. she's older with dark hair, and glasses that sit on the tip of her nose. She may be a manager. I know she worked at another furniture store that closed down. Anyway, this lady is so full of herself. We've dealt with her multiple times now. This last time is the last time, though. When we were buying our item she told us halfway through the process it wouldn't come to us for over a month. It was a bed/"hybrid" mattress combo. I kind of wanted to say "forget it" waiting that long, but of course Ms. commission pay kept letting us know that we wouldn't find a better deal anywhere else(full of it). We knew better, but my wife had her heart set on it. So I said ok for my wife, not because of anything the lady was telling us. She makes it well known she's getting commission pay. She lays it on thick. Runs up to you the second you walk into the store. Talks to you like you don't know anything. She'll act so nice to you up until the point the transaction is over and then she goes back into don't-care mode. She acted so rude to my wife on the phone when my wife missed their first call early one morning a couple of days before delivery. My wife is a elementary school teacher. She has a class full of kids she's trying to teach. She can't always just answer a random call in the middle of that. She made sure to go call them back in hardly no time and the same lady answered with an attitude because my wife missed the first call. When my wife asked her a question about our delivery the lady was really rude about it. Her tone was just ridiculous. I'll never deal with her again. So the bed arrives. The mattress itself doesn't look like the picture shown. It was a lot lower. The guy who set it up and put it all together was so nice. I'd buy from him before I'd ever buy anything from the lady in the store again. He was honest. He let us know that there was a stripped screw, and he told his supervisor, took a picture of it so they could get another part out to us quickly. He kept apologizing to us for having to wait so long without a bed, which wasn't his fault at all. Also, he told us with these "hybrid" box spring mattresses he's noticed they we may still want to get a foundation for underneath. He said it would rise up more in 24 hours from it being in a box, but you'll still probably want something underneath to help raise it up more and support it. The lady in the store never said anything about that, just they were "nice". So now we have to buy a foundation to put underneath so it can set up how the picture showed, and so we're not almost on the floor. The only reason I'm giving this 2 stars is for the guy who came and put it together. He was awesome and honest and informative. He gets all the credit and should get her commission pay as well. All I'd ask is if you do plan to use this store please do your own homework and research on the item(s) you're looking at. Don't put it in the staffs hands. Don't let them talk you into anything. They truly don't care. They're only concern is getting the sale. If you find an item take the time to do your homework on it. Cover yourself!

Bought a king sized mattress in January. Very happy with the sale and great information, customer…read moreservice up front. Had to wat a minute for delivery. I was actually quite distressed because delivery was scheduled after a planned family visit. I called Krystal, expressed my concern and the importance of an earlier delivery yo prepare for out of state guests. Kyle, the manager scheduled a special delivery and sent a truck to Roanoke to expedite delivery to our home. We love the mattress. It is exactly as advertised. My Mom has a bad back and is very picky about bedding. She loved the mattress and woke up pain free during her 4 nights in Staunton. I truly appreciate Krystal, Alex and the Ashley team for being so responsive and helpful. Well done! We are repeat customers and will definitely return for future furniture purchases.

Don't ever buy anything from them they have called me 25 times a day for a payment. When they have…read moremy card on file.

I had bought a living room sofa that began to sink down into the platform, they'd refused to call…read moreit in for repair and I bought a warranty but packed it we're moving soon. I'd spoke to Mary Ann, and the manager and asked them yo email me my items: living room sofa, lounge rocking chair, a 2 pice bedroom set , and was going back to purchase additional furniture but I'm not. I have to stop by there and I don't have a vehicle to ask them in person. I've called the 3 times, and they'd mislead me stating that they would but it's been 3 1/2 weeks. DONT GO YHERE THERE FURNITURE BREAKS DOWN EASILY, AND THYEIR NOT STANDING BY THERE CONTRACT(S). WE ARE GOING TO COURT! I WANT MY MONEY BACK!!!!!!!!!!​