I always enjoy going here for work on my truck. They are professional and once I brought it back for a "leak." They quickly determined what it was and showed me and gave good advice (due to my driving usage) and saved me a lot of money. read more

Workers are rude. They should get another job if they can't handle working in customer service. After reading other reviews seems this is a reoccurring issue. Would not recommend. read more

Not only was everyone super professional and kind, but also helpful. My vehicle was serviced extremely quickly, and the price was very reasonable. I fear they may have a new long-term client! read more

Great service, great price. Honest people. I live very 30 minutes away and will never use anyone else... they are honest and I feel like they aren't trying to make money as much as earn repeat business. Thank you guys! read more

I had a couple of reasons to visit Aaron's Automotive, yet again. My car is a 2006 Ford Explorer, and SUPER reliable. I have relied on Aaron for about 16 years, for any automotive issues, and I don't have any complaints! So, if I hear weird noises, or something is leaking, etc. I call Aaron's...he is SO fair in his prices, and is very honest. The first person you will deal with is the beautiful Marlena. She is amazing, and really is the " Face" of Aaron's. Many times she will diagnose the problem! Anyway, I recommend this establishment, the staff is great, and Aaron is super reliable and fair. read more

I have gone to Aaron's for years. They also managed my fleet account. I recently brought my car in for an oil change and had no issues. From the office staff to the mechanic working on the car even greeting Aaron as he came into the office. highly recommend. I did see some of the negative reviews I have not personally experienced that, and I have been a customer since his old shop. Honestly, check it out for yourself, the pricing is really reasonable and if you have questions I'm sure they will help. Sometimes customers make their own experience. read more

Very bad experience: I asked if they could reset the SRS Unit because I had to reset it after the accident so the SRS light would turn off. She said yes, $39. However, the tech spent several minutes and did not reset it successfully. She said that my airbag might have other problems so further inspection was needed, $139. I agreed, and on the appointment day, I sent the car in and she printed out the service fee, but it was $189, $50 more, which I accepted. The car was sitting there for 6 hours, and the tech called and said they could not reset it, so I went to pick my car up. Because they did not find any other problems with my car, they just found that they still could not complete the reset. I thought they would not charge for this. But they insisted that I pay, saying it was for the diagnosis fee. Did they diagnose that they could not reset it themselves and I have to pay for it? But I paid it anyway. I feel stupid for being lured by her with a non-existent problem, and she seemed to have done nothing wrong. Is this how business should be done? Let others pay for their stupidity and her intelligence? They made money, my problem was not solved, and I lost money and time. Didn't you know you didn't have the ability to reset Srs units? Of course you're not that stupid. read more

Aaron's Automotive - SRS light on, the SRS unit need reset. - Auto Repair Near Me - Vacaville, California

Aaron's always flexible with helping you out. If i ever need anything the company accommodates me the best that they can. He helped me with the warranty on my car. The office staff is amazing. I'd recommend them. So give them a chance. If it doesn't work out for you then that's ok too. He doesn't nickel and dime you which is amazing too. Thank you so very much read more

I have been meaning to post a review about the owner Aaron and his shop practices. Now that I hear someone is suing him, it seems as good of time as any. Aaron treats customers rudely, condescending, impatiently, and doesn't follow through on what he says he will do. I personally saw him talk badly to others and experienced him treat me the same way. Plus he charges more than the dealerships. I will not be back. read more

I used to take my old truck to Aaron's for all my repairs and oil changes. I recently got a new truck and it was time for my first oil change there was no doubt in my mind Aaron's was going to continue to get my business. And just like all the times before I have a great experience. The front office always has a smile on their face and is so friendly. They will always have my business they really do have the best pricing and honest pricing. read more

I absolutely loved the experience I had at Aaron's Automotive! The girls in the front office were so helpful and kind, they eased my worries. Aaron was very fair on his pricing and had me out in no time. I could tell what a hard worker he is and I appreciated the straightforward information he gave me. I didn't feel like he was trying to rob me. Now my car is running as good as new and I am so thrilled!! Thank you Aaron and staff. read more

I have went to Aaron Automotive for several years - the last 2 years so many time the courtesy driver know were I live - in and out serval time with check engine light always one more thing. Last straw 8-22 I took my Jeep in because Air Condition wasn't working repair lasted less than 3 week. More $$$ told me know credit for last repair because I guess I was suppose to take it back for them to check dye? But the straw the broke the camel back was - when I call asked when vehicle would be done at 5 pm. young lady that work afternoon now said yes I asked about Courtesy shuttle she told me it wasn't a service they provide- I had to tell her I have been their so many time shuttle drive know who i am and were I live new her story changed to that person wasn't available to pick me up. when I went in to pick up jeep. I told her the reason many people return is because of service. she went and got Aaron the owner - he told me shuttle wasn't available at time - and if I raise my voice I could get The F___ out. I understand not all day are perfect but the F word. NOT EXCEPTABLE from anyone. I also guess time are a little hard so if they keep you coming back their more cash flow. Lady with tan Jeep PS- reading the reviews obviously something has change. read more

Even if you make an appointment they don't get on it , both times I went there I called after 3 hrs and they said they'll get to it soon, the quality of work is ok but the owner gets an attitude if you ask for getting it done as soon as can and when something else went wrong when they where working on it they didn't follow up when I told them about it , they said they would call back with estimate next day and never called back so I went somewhere else read more

Aaron's is the best and most honest auto shop in Vacaville. They have taken care of my cars since they opened up 20 years ago. I never go anywhere else. read more

Owner F'd me over . Came in for cyl 3 misfire. Charged 2k , pulled it apart told me I need new Camshaft. Saud I couldn't afford it. He had sum ¡||£g4| mexican do the work couldn't speak English. They put it back together and got down street , all lights on dash light up, smoking, LIMP MODE all kinds of that never happend b4. He towed it back using his personal pickup truck , got back next day he said it was the belt n replaced it. Check engine light came back on, 3cyl still. Took to another shop, they say the lifter is bad, cam is good. And cylinder not seated correctly. Total scam. BAR told me they've had a multitude of lawsuits over last 5 years​​ read more

I am sadden to have to put this bad experience out there but want others to be aware.. My previous experiences with Aaron's have been pleasurable, however my latest encounter not so much..We needed some services done and made an appt on Monday for an opening that coming Thursday. We brought the car in first thing and by Friday afternoon the car still never had been touched. Was told they'd need it until the first part of the next week. So my car would have sat untouched for approx 4-5 days for a job that doesn't take more than a day. What is the point of having an appt? What makes it even worse is the rude customer service given by Nick. I could have worked with them on keeping my car for longer than needed but bad customer service is a deal breaker. I ended up cancelling the work and picking up my car. I hope someone who has any authority for making things right at Aaron's reads this and makes necessary changes. Your business is successful because of your customers. Without them you'll have a struggling business sadly.. read more

Allison was a pro on the phone yesterday got my part pre-ordered and ready to install the next morning. Having a much needed valve cover gasket and oil change done. Im liking this place already. Full review to follow read more

I have been to Aaron's several times for multiple things: Oil change, engine light, overheating issues, etc. Let me tell you. Best mechanic ever. Fixed every problem I had especially the overheating! I am so happy that I can use my A/C without crying. Definitely a loyal customer (: read more

Missed numerous problems on a pre purchase diagnostic exam. Right after we purchased the car it broke down and we went for a diagnostic elsewhere. The car needs a new transmission and more. This cost us over $5,000 extra because Aaron's did not do a complete and proper diagnostic before we bought the used car. read more

2 starts because I'm giving the owner the benefit of the doubt. I came here to have a coil replaced. Charged me very fair pricing and I was very happy with the service. I then go to get a smog check and the guy tells me that someone pulled out the hose in my car that can cause the engine light to go on. He mentioned that this is something a mechanic would definitely have noticed. I did go to Oil Changers weeks before having my coil replaced and I don't have proof that this happened at Aaron's but he should have noticed it. read more

This shop is always honest and easy to work with. I've always had an easy time getting a quick appt and they will let you know if something needs to be done immediately or how much time you really have to plan and budget for a future car maintenance. The staff is friendly and they get the job done. read more

Aaron's Automotive was my go-to mechanic forever so I have to say they're solid (I have a 1992 Miata & they don't work on older cars anymore so unfortunately I had to find a new shop) But otherwise they get your car in and out as quickly as possible. High trust factor. Great place. read more

I have been going here for several years, although most of my cars do not require majior work but if they have or my children's or friends the service has always been amazing. They will get you in as soon as possible, they call you and keep you informed of there progress and explaine why and what you need. If your on a budget they will help you decide what you must do and your next steps. The work is all warranted. This is a amazing locally owned repair shop with honest hard working well trained staff. My family and friends have traveled far at times to have there work done to there, because if you find a amazing mechanic and shop you always return or send others. read more

We love Aaron's! After a disappointing experience at the local Toyota dealership Aaron's was incredibly helpful - they are also much cheaper than a dealer and everyone that works there is so helpful! We have continued to get our cars serviced here with no issues and great prices! read more

So Aaron's Automotive is the best in town and that is why I drive a good 40 minutes to take my trucks here anytime I have a issue. When you know something just isn't right with your vehicle it's hard to find mechanics you can trust who won't charge you hundreds just for a basic evaluation. Aaron's team went above and beyond to check the issue with my truck, I've had a popping noise in the front of my Chevy which Patrillos another company in Vacaville said they didn't notice and also Big O tires. Only reason I went to these places is because Aaron's place gets booked quick that's how good they are. Well I was able to get in a Friday evening appointment and sure enough they drove it around even with me in the truck and found the issue. On top of that they were able to fix my break light and found one of my cables to my spark plugs rubbing which damaged the cable so they replaced that. His prices are reasonable and they go above and beyond for their customers. This is my go to place and the only people I trust with my trucks. Thank you Aaron and team. read more

Aaron's Automotive - They got a comfy couch in the waiting room! - Auto Repair Near Me - Vacaville, California

I Love this shop!! I have brought my car here many times, and every time it's taken care of in record time!! One time, my breaks were acting up. (They were NOT changed by Aaron's) It turned out that a bolt had come loose. They checked it out, and replaced the bolt. Then went through and tightened the rest. All at no charge!! Another time, I went for an oil change. I dropped off my car, and walked down to the pool hall in the strip mall next door. I was in the middle of my first game when they called and said all through!! So fast!! I will always continue to support Aaron's Automotive and recommend them to everyone!!! read more

Aaron's Automotive - Aaron's Logo - Auto Repair Near Me - Vacaville, California

Man, this place has really gone down in service! I'm writing this a few months late. I took my car in because of a few issues. My a/c wasn't blowing cool air anymore. My front end was squealing when I reversed. My rpm's were idiling very low. And it was misfiring. To make a long story short, I was able to get my a/c fixed for free (parts were still under warranty). The guy that was working on my car said he fixed the squealing and all it was, was something that was rubbing against the wheel and it just needed to be bent into place. Regarding the idiling and the misfiring, all he said was that it didn't do it for him so he didn't know what I was talking about. He couldn't even give me an idea. Also, they had my car for the entire day even though I was told it would only take 4 hours. Also the guy that works in the front, young guy - looks like he gets his eyebrows waxed was demeaning when he was talking to me and he doesn't listen. So, I ended up taking my car to the dealership and it turns out that 2 major things needed to be replaced - a valve and my front brakes! I originally took it to Aaron's because I had good service in the past and thought I was saving myself money going to a small business but now I'll just pay the extra money and go to the dealership. read more

The wait was not long for an oil change.I received no phone calls or notices during my visit to inform me that I needed an air filter ,oil pan plug gasket or something additional. They didnt top off the other fluid levels but the oil looked as if it was changed & so did the filter.The price was decent. I'm thinking of returning for other services & another oil change. read more

This is the best automotive repair anywhere around. They make repairs timely and efficiently. Not only are they cost efficient but they did part of my work for free, yes I said free! The owner is friendly and honest and is very knowledgeable. Personally, I will never take my car to any other auto repair shop. read more

Very professional and reasonably priced,got me my truck back to me quickly.They are my go to place as far as vehicle repairs.

Good service. I had some issues with my car that were quickly resolved. Diagnostic fees were waived and put towards the cost of parts and labor. I thought that was very nice of them . read more

I've been debating whether or not to write a review. I liked all of the people that worked there had saw them several times over the month of July, but I will not be a returning customer. I made an appointment for the morning because my car AC was not working. At the end of the day they said they were unable to look at my car and that I would need to come back the next day. That night when I was parking my car I noticed the gas pedal not working quite right. My car was lurching when in a turn or the gas pedal was sticking. I called and let them know that on top of the AC repair this weird thing was happening (I had never had problems with my car before and just had the $100,000 mile maintenance performed two months prior at a different shop). They said they can look at it while they fix my AC They pinched some wires and said my AC was fixed-I would only be charged the diagnostic fee (over $120). They diagnosed my pedal issue as a throttle body problem and that I would need a new throttle body (and new diagnostic fee $). They also said my car was now turning off when in a sharp turn. So they order the throttle body (later I learned the price was over the dealership price). I come back to have it replaced and to have an oil change and transmission fluid flush and my AC fixed again because it stopped working. A check engine light comes on after having the throttle body replaced, they say it could be my fuel rail system and they'll replace the filter (new diagnostic fee $). The AC was not fixed during this visit because they said they weren't aware that I wanted it done in the same visit. (Side note: while there they noticed I had a bad tire and showed it to me and how to tell if my tires are good, I went to les schwab the next day to change it) Light comes on again that weekend and my car is leaking something. So they order a new fuel rail sensor because my check engine light came on and as it turns out my transmission fluid cap was not sealed right and I had been leaking transmission fluid for a full weekend. They work on my AC, but I need to come back for a new part. They say there is no damage done to my car and I am good to go. They take out my rotor and check it over and fix the wires and put it back in. My AC is now good to go. They said if my check engine light comes on in the next few days to call them. I didn't drive much the next few days. A week later my check engine light comes on for system too lean, a hose had been left off and tucked to the side during an oil change. My pedal was also sticking again just like before and lurching my car. I took my car to a mechanic in Davis and had them fix it because at this point I no longer trusted going back to Aarons Automotive or that my car would make the drive. I called Aarons Automotive and let them know my car was out again and they said to bring it back if it's the same problem they'd take care of it, but after my experience I felt they would just say it was a new problem and I'd be out even more money and a new diagnostic fee (about $2500 at this point). The new mechanic fixed the throttle pedal assembly, spark plugs, and intake gasket set. ($740) In the mean time I had to buy a new used car (out even more money now) So like I said, I like the people at Aarons Automotive. I think if I had brought my husband or someone who knows more about cars my experience would have been different. Since I did not and based on my experience with them, I would not be a returning customer. I only came back as many times as I did to fix the original problem because I did not want to be charged a new diagnostic fee at another mechanic (which as I later learned some mechanics waive the diagnostic fee if you choose to use them for services). read more

So This is my 1st time coming to Aaron's for something besides an oil change or some small maintenance issue. I needed my motor replaced on my Commercial work van. I first got quotes from all surrounding auto repair shops and after getting quotes reading each agreement I could instantly see that Aaron's automotive was going to be doing the work. They got the work done on time and in the most professional manor I believe possible. One of the team members would call me every time a new decision had to be made. The mechanics and front desk associates and Aaron's Auto are simply the best at what they do I want to shout out to Allison for answering all my questions concerning the van and the work being done. I will be going back to Aaron's automotive for any future work I need done. Great job guys and thank you for getting my money maker back to me! read more

Front desk manager (Marlena) was truly amazing. Excellent customer service, communication and knowledge. She provided me with constant updates on all of the agreed upon repairs/unanticipated repairs and was very transparent with the cost to stay within my budget and repairs that could wait. 5/5 The owner (Aaron) is also a great person once he opens up and additionally provided great service, except, he cannot do everything or be everywhere which affects overall quality control. I returned multiple times for repairs that were done incorrectly and/or totally missed. On day one my request was to have a safe vehicle that would survive a 1,700 mile trip, a major oil leak that was supposed to be fixed almost caused me a major engine failure (5qts low) mid-trip. So, Quality control is the obvious issue but where do you place the blame? Training? Owner? Inexperience? Certification? Or ALL the above? A Business seeks to ensure that product quality is maintained or improved. I asked for a safe vehicle and was willing/paid close to $5K to eventually be disappointed. After so many chances given and the frequent mistakes I no longer trust the work would get done right and wouldn't go back unless I was 100% sure Aaron did or checked every repair. Unless he corrects the issue, he will lose customers and his reputation. Overall 2/5 Mildly recommended. Other Pros: warranty, you can bring your own parts, Prices are fair, military discount and the comfortable environment. Other Cons: my trip was delayed by 3 days! Rear Bumper was dented in while in there possession. Don't wait for a repairs, diagnostics is also slow. Get a rental car for for major repairs, they will last a few days/weeks. Closed on the weekends. No cars accepted that are older than 2000. read more

I don't trust my car with anyone except Aaron's Automotive. Every time I get service, I leave happy.

Took my car there for a clutch replacement. Responsive, appointment made, reliable, provided good updates, fair priced. No problems after read more

I took the day off to bring my 2007 Honda Suv to get the oil changed and air conditioning checked and serviced. I had an apt for 10:00, brought my car in at 9:30, checked in and told the service lady that I needed the car at noon to pick up kids at school. When I arrived at 11:45, to pick up my car, they informed me that my car had not been touched! I asked them what the apt was for? They did not apologize or offer me anything for their screw up. I will tell all my friends where not to go. Trust is critical with me. read more

I really hate to do this but Arron the owner/manager screw me over big time from the moment I called the lady up front about having my brakes In I which I told them they needed to be flipped over as in bleeder needs to be on top only reason I flipped them is because we had no pressure from the brakes even in correct position anyhow so I Aslo found my front end had a ton of play in which friend and I suggested the most play was coming from the pitman arm and asked the lady at front if they could verify it she said no problem we will call and let you know if we find anything else ok cool. Get the call from the lady at the front saying wrong brakes installed and I told her they where on the wrong sides and needed to be flipped ok we will call you back. So got the call and said truck was ready and I was like really nothing else which I kinda knew wasn't right from the get go but I was like ok I guess I will pick it up and recheck it out later so come to pick it up and find both front tires cambered in 40 degrees and cockeyed I was like really!!!!?? And was just like I will call in the morning too tired to deal with it and when I tried to drive it down the street the front end was all over the place and would not drive straight worth a damn and ended up going over the sidewalk so when that happened I called for a tow and took a police report in case it was going to be a take them to court situation well after I cooled down after spending 1200 for a brake bleed, door actuator replacement (350 dollars!!! For a 80.00 at cost part way over priced again just for part and pretty much already knew Arron was already screwing me over so he asked in which I honestly wasn't going to say yes if he could make it right about my truck getting towed home because they didn't bother to actually test drive the truck. So he tows it in to his shop and informs me it's the upper control arm bolt was the problem which it was verified by Chevy and red label to not have been the problem so I said well at this point man just get it to the point I can drive it safe and will be taking it to another shop to fix your sloppy work so hey shakes down the front end and fix's the idler arm (not replacing the idler arm bracket like he should have) but anyways not the problem and with how the front end was their would have been no point in fixing it if I had known how bad it was. So he tells me directly over the phone the place that does my alignments for me only charges in house price of 65.00 so that's all I'm going to charge you and what do I find next? Charges me 100.00 dollars just to be a dick even though he only charged me 89.99 for the inital alignment that my lawyer and the bearu of automotive repair says should have never been done without rebuilding the front end I took a class on this so I already knew the violations he was commuting. So took it to red label and spent 4,500 to fix this liers work and replaced parts that he already did. Complete lack of trust, professionalism, quality of work/automotive industry standard 20 years of experience or not it's this bs that can get you a nice lawsuit and revocation of your business license. If you want to be overcharged and receive the worst service you possibly can get suggest going to the dealer over this place as they will still be cheaper and have better quality of work and won't lie their ass's off to protect themselves. Better yet see Cody at red label even he says do not come here as well as four other shops within the area I was like damn that bad huh but again my truck is a fine example of that. Oh what was icing on the cake was my struts where absolutely shoot to hell too like zero bushings left which Aslo was part of why the truck was walking all over the place on the highway so I didn't even hesitate to have red label to replace the shocks read more

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Called before to see if I could come and have my oil changed. Came early in the morning to be told the guy who'd be working on my car won't be in until 2 so to come back then (why I couldn't have been told that on the phone I'm not sure). Then an hour before my appointment was called and told that I'd wasted my day and they don't want my business. HUGE waste of time read more

I've been considering for some time whether or not I should write this review, and have finally decided to share my experience with at Aaron's Automotive. I used Aaron's Automotive a few years ago for an engine replacement. It was a terrible decision. To sum up everything, I do not believe the shop is attentive to details, and details matter. Initially, everything seemed good. The people were nice, and they fixed the car quickly at a reasonable price. However, after that things started going wrong. After that, the car never really felt right when driving. I brought it back in telling them as much about a week later, and they blamed it on the radiator (if I recall correctly), and flushed the radiator, which I appreciated. However, something still didn't feel right while driving. A few months later, I was turning from a stop and the front of my engine literally dropped out of my car. The tow driver had never seen anything like it before. When it happened, I completely lost steering because it took out the steering column on the way down. Had I been driving on the freeway or really at any speed about a few miles per hour, I still shutter to think how bad the accident would have been with no steering and suddenly dragging half my engine. I had the car towed back to Aaron's. After looking at the car, the Aaron (himself) told me that my engine cradle bolts, which basically hold up the engine, were gone. He told me that they had never seen anything like it before, and those bolts are very rarely touched. I asked if those bolts would have been loosened or removed during the previous installation, and he said yes. I told him no one else has done any work on the car except his shop since the engine installation. I then said that it stands to reason, the cause was most likely something to do with the repair (likely a technician not properly torqueing the bolts. He said that was unlikely. I asked what else could cause it then, and with a straight face Aaron suggested "sabotage." My first reaction was to laugh at such a ridiculous answer. Suggesting that someone was trying to kill me in one of the most roundabout ways imaginable. But sadly, he was serious in refusing to admit his shop's mistake and instead blaming some unknown would-be assassin. Since he already had the car, I asked him to just fix it, including the steering column. A week later, I went back to pick up my car, and the person at the front desk (very nice lady) handed me a bill for several hundred dollars. I told her it is absurd that I have to pay this when it is a problem that was created by the shop's bad repair. Aaron then came out to discuss the bill. He refused to reduce it, apparently still stuck on the lame-brain sabotage theory. Finally, after informing him that I was going to report the business to the Bureau of Automotive Repair, he agreed to comp only the service and I had to pay for the parts. The story continues. After driving away, I soon noticed that my airbag light was on. I also realized shortly thereafter that my cruise control did not work. It turns out that the technicians had forgot to install a new clock spring and so all electronic systems connected to the steering wheel were useless (including my airbag). I called and explained the issue. I was scheduled an appointment to bring in my car a week later. I show up a week later and drop off my car for the scheduled appointment, handing my keys to the front desk. I then walked down the street to get a coffee and do some work at a coffeeshop while I waited. And waited. And waited. Finally, I called the shop asking if anyone knew when my car would be ready. At that point, I was told that the part they needed never even came in, and someone was supposed to have canceled the appointment well before me showing up. Why it took some four hours or so for someone to determine that (and then I was the one that had to call) is beyond me. A week later, I brought the car back in, and finally had the clock spring installed without incident. I left that day grateful that I would never see that shop again. Between the cradle bolts, the clock spring not being installed, and not checking when I dropped my car off if the appointment was even still necessary, I got a very big impression that Aaron's Automotive does not pay attention to details. And I still feel very lucky that I wasn't two more minutes down the road and on the freeway when those bolts gave out. P.S. If Aaron was actually right all along and it was in fact sabotage, they haven't managed to get me yet! read more