I've used Aaron Alan for a few years now and I haven't see a one ant in that time. We first called them when we got ants in our bed. I used them because they guarantee there service between regular service if you have a problem they will come back. I don't understand what the problem is with the people giving them a bad review if they say their work is guarantee you can call them back 10 times to fix the problem? If you don't have video you can't believe everything people say my dog groomer records his job and a lady gave him a bad review and he posted on FB the video, I watched it she WAY over reacted he did nothing wrong. Just like my review right now it's just my opinion. read more

Brendon from Aaron's pest control just did the entire front & back yard, perimeter of my house, and inside my house for $199.00. It's got a 30 day guarantee. I have been using them for years. Animal and people safe. Great service, done yearly, and fair price cause I do not like ants in my home. Thanks Brendon read more

I am a new, young, home owner in Riverside and this company does not care about their community, nor do they understand the importance we place on these types of services. I bought my home last year and during the process I was provided with an inspection report issued by Aaron Alan. Shortly after moving into my home, I called Aaron Aaron Alan to understand the report because it seemed a little incomplete but Pam pretended like she had no clue what I was talking about. I asked Pam if she wanted me to get the Structural Pest Control Board involved and she said "go ahead". I submitted a complaint to the Board and they quickly found them in violation. Turns out our house is infested with termites and this was no where noted on the inspection report provided to us, by Aaron Alan. The Board instructed Aaron Alan to repair all of the termite damage on our property and to fumigate our home, thankfully at no cost to us. Unfortunately, the company Aaron Alan hired to fumigate our home (Your Way Fumigation) subsequently broke various tiles on our roof. Also, the contractor Aaron Alan hired (Carlos Guzman License 901528) to fix the rotting areas around our home is the type of contractor you here nightmares about. The whole experience has been rotten!! This company is disappointing at the very least! Either the Aaron Alan company does not care about their community, or they just don't take their work seriously. If you've ever done business with this company I recommend you get everything in writing because Mr. White will try to resolve these issues through a "conversation" and Pam just doesn't care - leaving you with no leverage against their dishonest/lazy behavior. If you think this company has been fraudulent in their handling of your valuable property go to the the state, hopefully they can force this company to do their job right, because they are not doing what they say they are doing. read more

See all

I have been using Aaron Alan for about 4 years with out any issues. Occasionally we have needed to have them come out earlier than expected due to a small group of spiders that like to make our front entry home but that is very infrequent, like 2 times and when I ask I always get someone out here as soon as possible to retreat Always nice on the phone and pleasant when the tech is here. read more

We always use this company for annual treatment of bugs - cockroaches, ants, spiders, etc. they are thorough, reliable, and it takes care of the problem! read more

I have updated the rating. Their service is good and we have not had any issues anymore.

Do not use their services. They use to be a good company, but not anymore. The lady that answers the calls, is Rude, and does not know how to schedule correctly. I had there services for both my home and business. They would always confuse the services addresses. When I advise the lady, she felt offended and was rude afterwards. I thought I would give them 1 more try. She scheduled a redo for my business Saturday morning 9am-10am, I had someone come open the business, and nothing. No show. I called the office only to know that she didn't schedule it. I'm done with this incompetent company. I suggest, take your business elsewhere. read more

I've been using these guys for years. Whether it's ants, earwigs, spiders they're my go to people when it comes to pests. I even had a swarm of bees in my chimney that they humanely eradicated a few years back. Friendly, reasonable, professional & always on time. I couldn't ask for a better service. read more

I have been very pleased with the service and customer service of Aaron Alan. I firmly support local businesses and after I had a bad experience with Terminix, I was looking for someone different. Bigger is not always better. They call before an appointment, they are helpful if I have to have them come back. I get mostly the outside done but every now and again have to do the inside too. Reasonable prices, good service, local, family run; they event brush down the eves and corners of the building. I like that. Can't beat them. read more

Aaron & Alan run a great family business! Happy to support small local businesses during this horrible time of California dictators running the state into the ground. Alan came to my home to check out a potential termite problem, found a area with infestation and gave me a couple options pending personal financial situations. I opted for the lesser option in hopes that they didn't spread. He completed entire job start to finding practicing social distancing while wearing a mask entire time. Thai review comes with high praise for professionalism to the highest degree! Have not seen a single sign of termite infestation since July read more

My wife and I were getting tired of all ants around the yard and invading the house when it rained or was excessively hot. She had done a little research and found Aaron Alan Pest Control and gave them a call. She really liked that Aaron Alan was a family business and not a large corporate company. In any case, they came out and met with my wife and looked around our property. After some discussion, Aaron Alan Pest Control said they could help and proceeded to spray around our house and yard. We have been with Aaron Alan now just under a year and have seen NO ants and our problem of Black/Brown Widows around the yard has been reduced by 95%! They return every three months to refresh the spray and have no problems with bugs/ants/spiders in the whole time we have been with the company. The technician is always friendly, polite and knowable as they send us a reminder as to when they will be returning. The price is very reasonable and my wife and I are extremely happy with the service that Aaron Alan Pest Control has provided us. I highly recommend this company for all you pest control issues. read more

The technician they sent out stole money out of my purse while in my bedroom. Will never use this company again!!!! BEWARE

I have a no soliciting sign on my door and was still left a door hanger. I called the company and spoke with Pam to ask why one was left when clearly I didn't want unsolicited business at my door. Her response was that no soliciting meant not to knock. So I replied with what do I need to put on the door to stop further unwanted soliciting? After a long pause she said "well I guess you can whatever you want on your door" - - - - seriously? It would be easy just throw the trash away and make a note never to use this company for any reason after this phone call and that is what I'm doing. However, they need to understand that in a day and age where camera door bells alert the homeowners of someone at the door. This is in fact just like knocking. Pam (office Manager) was rude, unapologetic, and didn't care about my concern. I'm sure this will fall on equally deaf ears but alas, I've said my piece. read more

I've been using this company for a while now and I'm very happy and satisfied with them. I have not seen any bugs, spiders or ants at all since I started using them. They always send me appointment reminders and work with my schedule if I it. They use pet friendly materials which is very important to me. Ricardo is always very nice and gets the job done with no problem. I highly recommend Aaron Alan pest control if you want your pests to disappear. read more

Twice showed up without calling ahead of time, unlike the promise the owner made. Then did it a 3rd time. Then, the owner didn't even care. We called 'Aaron Alan Pest Control' because they had overall good reviews on Yelp, and we liked what we heard (more than the other 2 companies we called). Aaron--himself--answered the phone and listened to my complaints about our last pest control company...how they did a great job, but continually showed up without calling first, which meant nobody was home and the inside of the house didn't get treated. Aaron literally PROMISED that they would NEVER show up without at least one call 30 minutes before arriving. Well...it happened twice in a row, but we got a motion detection from our Ring doorbell once, so were able to get home in time to let them inside. The second time, was totally accidental that we happened to come home when the guy was there supposedly treating the outside. I say "supposedly" because when I pulled up he said he was just finishing the outside, yet he never got close enough to our front door to set off the Ring doorbell motion sensor, so he obviously did not do the entire outside of the house. This guy also stunk to high heaven of B.O., had one half of his dirty wrinkled shirt un-tucked, and didn't even have shoe covers with him to put over his filthy boots when he came inside to spray indoors. He also set a new speed record in spraying, and was done with the entire house interior in under 4 minutes--and we have a 2-story 6 bedroom house with 3,250 square feet, and a 3-car garage. Needless to say, our bug problem didn't even slow down after that treatment. After several days of noticing more bugs, I called to have someone come back out, but it was after 6pm Friday, so I got voice-mail and left a message explaining the situation--asking for someone to call me back to reschedule. Guess what happened...My wife called them the following Monday, because I neglected to tell her that I had called and left a message. They looked up our account and told her someone was already scheduled to show up THAT DAY between 2 and 4. Nobody ever called us, or emailed, or texted. So, once again, they were going to just show up when nobody would be home--remember...the owner PROMISED this would NEVER happen, and here it was happening for the 3rd time in a row. So, I called and told the receptionist to just cancel our service that we were going to use someone else, and she asked if she could have me speak with Aaron. "Sure", I said, "I would be happy to speak with Aaron." I tried to explain the problem, and Aaron interrupted me to tell me that an owner (or maybe it was a manager) was scheduled to come out that day to PERSONALLY do a "re-treatment". He obviously hadn't heard a word I said, because I emphasized that it was the lack of notification that was the biggest issue. He replied with, "But, there is absolutely no charge for the re-treatment". So, AGAIN, I started to explain that it wouldn't matter there was a re-treatment scheduled, because--once again--nobody ever notified us of the appointment, so there would be nobody home to let them inside. But, I didn't even get to finish explaining this because Aaron just started talking over me louder and louder, without listening at all. He was actually getting mad AT ME! When he stopped talking I said, "Aaron, you PERSONALLY promised this would never happen, and it has now happened 3 times in a row". I then told him we were done with their services. He angrily replied, "fine--you have 2 bait boxes of ours, when should we schedule to come pick those up"? No kidding, that was his reply...AND WITH AN ATTITUDE. So--right before I hung up--I said, "What difference does it make? You guys will just show up whenever you want to anyway". Bottom line: #1) The actual controlling of pests is not very effective. I don't know if it is poor quality chemicals, poorly trained technicians, or a combination. But, even when we DID get our house fully treated, half the time it was ineffective. #2) They don't give any notification of when they are coming to do their job. #3) Their approach to customer service is astonishingly bad...even from Aaron himself. read more

Excellent prices and options. Been using them almost a year and haven't seen an ant since!! Highly recommend.

Great company and best decision we have made to use their quarterly service. I was spraying once a month to keep the bugs/spiders out and never could get them under control. SInce adding them, we saw a complete 180. Rarely any spider webs, bugs, etc...very friendly staff and always come as scheduled. Great job guys! read more

Ive been using these guys for about 3 years now! They are on time, professional, friendly and affordable. I always recommend them to any of my family or friends when they are having issues! read more

Been using Aaron Alan for years now. They come out quarterly and spray but if there's an issue in between quarterly sprays they'll come out and re-spray for free. All the of the employees are friendly, fast, and do a great job. read more

These guys are awesome! My wife and I told them the issues and they took care of it! We had ants, spiders, mice, and mites, but Aaron Alan pest control comes out a couple of times a year and we have not had any issues since. They make sure to be conscious of us having dogs by using safe chemicals which is a great sense of comfort and trust. Thank You for the great service! read more

Called about wasps nests and they were able to come out the same day. Took care of at least 10 nests! Paid exactly what was quoted over the phone. Definitely recommend read more

Aaron Alan Pest Control control came to my house today to exterminate ants. They sent their tech Joesph, wow he was amazing. He reiterated the process and was in and out in an hour. Such a great job! We'll definitely share with neighbors and welcome them back for maintenance. Great company, y'all should be very proud! read more

We have been having a constant flow of spiders and a few scorpions!! We have had this company come out in between services because of this issue. Recently when we called for them to come, the tech spent just a few minutes out front and then left without a word. The company was responsive in sending another tech out which was great. Here is my issue...we are continuing to have problems. Why am I paying for pest control if there are constant pests? When I called this morning & spoke with Pam, she was very rude as I explained my concern with her. I told her that despite our constant problems, no one has ever "inspected" our property to see where there might be a scorpion nest. She responded by telling me that scorpions are not part of pest control. When I responded stating that maybe I needed to find another company that could help with my concerns, she replied "great, so you would like me to close your account?". Umm, yes, yes I eould. I clearly am not valued as a customer by you if that is your almost immediate response to me. It is a shame that Pam is who they have chosen to represent them for customer care. read more

I've used Aaron Alan Pest Control for about four years now and have always been completely satisfied with their service. They always arrive promptly and make sure the issue is completely resolved. We have had terrible issues with ants and fleas and they not only treated our home and yard but made reccomendations on how to reduce future issues. I've reccomended them to several friends and relatives who also loved their service. read more

Friendly service and good response. Definitely took care of all the needs in my house and keeps the pests away!

Very satisfied customer. I was having an ant infestation this pass summer so I called Aaron Alan Pest Control due their reviews on yelp. They gave me a good quote for service so I had them come out. Joseph the technician came out and did a very thorough job. He even stated that ,"If we still had an ant problem to call him back," of which we did. Another technician came out and did another thorough job and the ants were gone. I decided to keep their service and they do an excellent job. They sent me a reminder card through the mail then they call to remind us so we can have the gates opened for them, which they do every three months prior to the service date. I had other services before but none compare to Aaron Alan Pest Control. The technicians are outstanding and very friendly. Thanks for the service! read more

Great customer service. Technicians are very friendly. We have used them for our house and there services have never let us down. We highly recommend if you need your house sprayed for bugs or any other services they offer. read more

Aaron Alan Pest Control is amazing. I learned about the company with a flyer left at my door step. I read only great reviews and they have been amazing. It's about a year now and I am very happy with this company! read more

Alan came out to provide our service. He arrived within the timeframe we were given and explained the service in detail. He was very friendly and offered to answer any questions and/or concerns I had. He treated our entire yard (front & back), pathways, perimeters, and even removed spider webs and wasp nests from the eves. Aaron Alan Pest Control provides great customer service - a refreshing change in today's society. Highly recommend. read more

Aaron Alan Pest Control is wonderful! They have helped me with spiders, rats, bees, and termites! They are friendly and fast. Always on time and professional! I would recommend them to all my friends and family! read more

This is the friendliest and best customer service in Riverside! They eliminated my rats and my ants. You won't be disappointed!

Poor service ... Pamela claims shes the manager but what manager hangs up on you over the phone when speaking and not wanting to hear the truth?! . Poor service. We ended up going with another company and not only did they come pick up their belongings they took the other companies belongings .. what ever you Do not go threw them !! They don't do their job right, baits boxs empty they claim they come out ?! but for what "just to spray " and not check anything what they are suppose to be doing . Either way as a company you need to still check and keep up with everything in order to have the company services . read more

DO NOT USE THIS Company under any circumstances. They will try to notice you with deals, discounts, lock in rates, but it is all just a scam to make you sign a contract then start charging you fees on fees on hidden costs. They have terrible customer service, only take cash and cards over the phone (sketchy), their website keeps being taken down, they are a total mess! Avoid doing any business with them! I wish I never did. read more

I had just moved into a new house and was welcomed by ants in the kitchen and bathrooms as well as a ton of spiders/webs outside. I had received a flyer from Aaron Alan Pest Control and decided to give them a shot. In the past I have found using a non franchised business resulted in better customer service, and this time was no different. I was given several treatment frequency options as well as a 30 day guarantee - which I thought was great! I went with a bi-monthly service and have not been disappointed. Alan has been the one to do my services and he is super friendly and very thorough. I've recommended them to other family members and friends and will continue to do so. read more

Very competent job done to rid our house of ants in the summers. No high pressure sales tactics, and reasonably priced. Highly recommended. read more

I've used them twice now. The first time was for big black ants and they were able to find the ant farm, spray it and I never saw another ant come in the house again-that was 10 years ago. Fast forward to 2018 and basically we had roaches and I have a newborn and although we haven't moved into the house I could not imagine us living in a roach infested house. With the move-in date quickly approaching I called these guys because I still had their cool magnet that they sent me in the mail after using them the first time and explained my situation, Aaron answered and was able to get Alan out the very same day to inspect the home for free! I met Alan at the house and you can tell he has been doing this thing for years, because he knew exactly what he was looking for. I told him I don't know what other pests are in the home, for all I know there could me mice, but Alan was able to determine there were none. Phew! The roaches were definitely a problem and he was able to give us a very affordable quote, seriously there pricing very reasonable. I got the One Shot, which is actually a 3 service deal, and it comes with a warranty. I was happy with that and they were able to schedule it quickly, like the next day quick. I would recommend them to anyone!! read more

The cockroaches and ants were getting out of control and these guys left one of their flyers on my door. Perfect timing! I called them and they were available the next day to take care of business. Very professional technicians and 30 day guarantee I should be good all year now! Now I know who to call when I see more bugs! read more

I've been with Aaron Alan Pest Control for about 2 years now. I wish I found them sooner. Before hiring them I was getting water bugs and pantry beetles inside my house. As soon as Aaron Alan Pest Control came to spray my nightmare was over. I would recommend anyone with bug issues to contact them. They make you feel so comfortable when there in your house and when your on the phone with them. Thank you again Aaron Alan Pest Control you guy's are amazing. read more

These guys are great! After living in our home for 35 years and being able to manage the crawlies, we finally suffered a true invasion of epic proportions. A gym buddy recommended Aaron Alan, I called, and they came out the next day. We have multiple fruit areas, which I didn't want sprayed, so Alan listened attentively and took care of the problem areas. I initially planned to make it a one-time treatment, but it was so effective and they were very respectful of my picky directions, so it's now been over a year of treatments every two months. They are thorough, professional and helpful. I use spiders, toads and lizards as pet control aids, and the technicians are very good about leaving designated areas alone, so the population of helpers continues to thrive while the ants are history. I highly recommend Aaron Alan Pest Control to keep your environment pest-free! read more

I have never had bug issuesin a home b4 but sense moving into this home i have been battle bugs for years and would have periodic treatment done about 2xs a year. And the would return every year. After talking to neighbors i found they had same problem. I decided to get continuous treatment (yes another bill). Aaron alan left a flyer on my door, they were local and individually owned, y not? Customer service on the phone was fantastic. I got my times mixed up and the tech still waited for me. And best of all i havent seen any bugs inside, the outside spiders are back but i keep taking down webs so i am sure they will be gone by the next treatment too. Anyway i am big on supporting small business and great customer service so i am happy with them. read more