Im always scared of hiring a co. that I dont know but AAE really proved themselves very responsible and great quality work..thanks guys.

I am wondering if I will ever get my Laptop back. I gave it to AAE Advanced Technology Services last Summer and still have not received it back or know whether or not it is fixed. I have contacted the employees by phone and email and no response. Be wary! read more

I hired them for a job and when job was completed, I was very happy with their quality workmanship. They came right on time and verify the job details before beginning. Their price was competitive with the others that i had checked and i went with them because while talking to them on the phone, they felt like an honest company that cared about their customers. They worked really hard and stayed late to get the job done and didn't charge me extra. I would hire them again. read more

Im very pleased with the services. I contacted them after having issues with AT&T. The gentleman went out of his way to squeeze us in his schedule, needless to say he came out and provided the service my provider wouldn't. Not to mention they fixed the issue the other company said would cost me time and money. Im very happy and definitely will be using them in our new location. read more

DO NOT USE THIS COMPANY, I repeat DO NOT USE THIS COMPANY! I needed my TV mounting and found AAE on Craigslist offering a deal on their service. So I called the phone number provided and was directed to fill out a quote on the website to have my order taken. I did just that but received no correspondence of confirmation whether it be by phone or email from AAE. I really needed the TV up by the coming Friday, 7 days away, as I was hosting a house warming/birthday party the day after. With that being said I decided I should call AAE back to confirm they got my online request. The employee took down the same information as I had provided on the site but I didn't mind as long as the job was going to get done. He told me to expect a confirmation email shortly after. A few days went by without any confirmation and with it now being 3 days until the requested date I decided to call back once again. I spoke to another employee this time and he assured me that my order was in their system and they'd be arriving at 1pm on Friday. I offered my email address again in case they had it wrong somehow and the employee told me to expect another confirmation email. I received no email but given that I was told that my job was in they system for Friday I figured everything was setup. Friday came and so did 1pm, 2pm, 3pm etc. AAE not only didn't show, they didn't call or email me. In fact they went as far as to screen my calls. After 15 calls and 2 voicemails I decided to give up. I'd been completely let down by a company that claims to be professional. I contacted another company and they were able to finish the job early the following day. So the bottom line here is that if you plan on having your TV mounted or any of the other services offered by AAE then you might as well prepare yourself for disappointment now. AAE has lost all my respect and I urge all of you reading this to avoid this joke of a company. read more

I hate to give such a poor review but I had a very hard time communicating with these guys (one guy?) both over the phone and in person. Had to reschedule several times with them before they came out. The guy who came out did an okay job. I'm not disappointed in the workmanship so much but they just aren't very professional. We saved a bit of money but I prefer the last guys we hired over them. You kinda get what you pay for. (I was more generous on Google but I don't think they even deserve the three stars we gave them). read more

I have to say avoid this company at all costs. I initially made contact in Sept 2015 with several Houston based site building companies via Thumbtack describing the sports site and the specific features I was looking for. After looking at a few bids I setup meetings. Their bid gave an initial price, but after our face to face, the price was now 66% higher based on extra clarity they now had. Then it went up another 40%. Unlike my current web designer, there were never concrete stages outlined or payment structure based on that structure. i.e. 25% paid at this completion point, 50% at this completion point, etc. They wanted payment of the amt as soon as possible. And when it was time to pay, everyone was able to answer the phone. Emails got immediate replies about billing. Early on, I got emails from Alonso and Melissa, prompt and ready for a card charge. Over the last yr, Melissa disappeared as a POC. The website work is 100% outsourced, and even though that shouldn't be a communication impediment, it was referenced time and time again: "There had been problems w prev customers asking to see parts of the web design b4 it was completed: It causes issues. Timezone barriers. Language barriers. We're still doing fixes on the back end so there's nothing yet to show. Still doing the back end. More work on the back end." We went more than 5 months w nothing tangible. No template nothing. No thoughts on a homepage. No emails asking me to choose between A & B. Nothing. No emails at all. For five months. The only emails I ever got were responses asking about the lack of communication and can I get an update. We never went over code. Never picked a template. Never went over themes, colors, etc. And when I said 6 months w nothing but ur word to show being too long... talk about refunds got the threat of losing money allegedly spent on back end work. So none of the timeframes had been met, there was absolutely nothing to show for it, and in February of 2016, questions about pulling out were met w threat of only partial refunds. In one of many contrasts, my current web designer gave me the URL to the local hosting the barebones template of the site is being built on. As things are implemented, I'm getting emails and I can reload the local site and see changes almost immediately: PC or phone. He's been working on the site 6 weeks. He asked a lot of questions about the first site build I'm referencing above and has not liked the answers. For example: he wanted access to view the already written code that I had seen from the site, to see where they were in development, but code was never made available. Nothing happened as promised. Its a possibility nothing happened or a lot of work was attempted, but not completed, but I have to based this solely on one man's word. No deadlines were met when they said they were implemented. No structure was ever put in place. I never had an outline or calendar detailing what was happening at a certain. I never had a call or email initiated by them for updates. I never had a call or email initiated by them for updates. I never had a call or email initiated by them for updates. And when I would call, sometimes I'd get an answer, sometimes not. Could be days or weeks w complete radio silence from a big professional business that knows there are calls and emails being sent. When I text, sometimes I'd get an answer, sometimes not. When I would email, sometimes I would get a response. Finally around October of 2016 after so much back and forth, Alonso decided his team couldn't do the site. A full year later. What was initially billed as a big company w a team that was going to sit me down quickly from day 1 for a meeting to tell me how the site would be developed was now a one man show, and when Alonso wasn't avail, noone was available. Melissa didn't answer calls, and her email stopped working, apparently. She was part of the team the first 2 months when payments were made in general inquiries, after that... not so much. Thats the issue, maybe even bigger than web design incompetence. How do you carry yourself as a company. Who ducks calls? Maybe the actual "service" is better w phone installs, electrician work, wiring, etc, performed locally but the "customer service" could not have been worse, especially considering the situation. In the 20 months since we first initially made contact, I've never had a telephone call or email initiated from them regarding anything other than money. Never. Never. Not one time. Not a single call or email giving me status update. And the response rate to my inquiries was abysmal. I've recieved most of my money back... but now 20 months later... 24% is still outstanding and I (surprisingly) cant make contact w anyone again. I suspect after this review, that promise to return everything to me won't be honored. read more